Nextech EHR & PM vs MediOffice: Which is a better fit?

We love the User Friendliness of this platform and the easy access help from the service technicians if they cant fix your issue they will find someone who can in a timely manner.

Then anything automated that goes out still has their wrong name. For divorced patients this is a frustrating reminder.

Ease of implementation, user friendly, great tech support, and easy to add on modules. We have a busy plastic surgery practice and are very pleased with practice management features.

Dealing with this company has been frustrating at best and misleading at worst. The examination template is not at all "intelligent" and requires you to enter the same information multiple times.

Nextech is a great program and there is always help available. One of the best things is that the company asks for feedback.

You're basically trapped when you buy in...if you don't pay, which we haven't for almost a year, then decide to break down and do it, it only back pays.

The software is wonderful for plastic surgery, and the customer service is great. I would definitely recommend this product to another practice.

Am tied to Nextech for 10 years. Absolutely the worst product and customer service.

I have to say my experience with MediOffice has been excellent. The team have been extremely supportive and understanding and helped me with any queries I have had and very quickly.

Some bugs to sort at the beginning with logging out, use of mobile app not working optimally etc, setup of invoicing cumbersome I guess due to healthcode rather than app.

Customer support is amazing. We like the diary, the link with TrustHealth, ease of use, look of the user interface, that we ask for functions and MediOffice say they will consider integrating them.

So far I have not come across anything that poses a problem with how I use the system.

Moving over to medioffice as a company has been very easy, the IT/admin support has been fantastic and any questions we have had have been answered promptly and effectively.

It is a minor inconvenience that you cannot always create shortfall letters whilst allocating a bulk payment when insurers have paid £0 towards an invoice.

The switch over was easy with 15 years of private patient data moved over seamlessly. The platform is intuitive and user friendly, requires less "clicking" to achieve the desired functions.

I have looked at management systems over the years and either found them very difficult to use or very expensive, but MediOffice is ticking the boxes at the moment.