Recurly vs HoneyBook: Which is a better fit?

Mike H.: Hey, my name is Mike. I'm a VP of customer success. I give Recurly a four out of five. For more reviews like this, click below. Recurly was honestly the first truly subscription oriented platform that we've used at our company. Previously we were using... I mean, I don't even remember the name of it now, but a very basic system for collecting payments. Recurly was the first one that was specifically designed for recurring, hence the name, subscription payments. We chose Recurly cause it was presented to us as the industry standard for SaaS companies or other companies that are collecting revenue on a subscription basis. It is, and it seemed to us at the time, easy to implement, very natural, intuitive to use, and the data analytics that you can use were big selling points for us. Getting started with Recurly was really easy; easy to implement, easy for people in the company to get a log in and begin using it for whatever role. Some complexities when it comes to extracting data. They've got some great analytics built in, but if we're looking to pipe data out into other business analytics tools, that was a little more difficult than we expected. One thing that I would recommend if you're looking at Recurly or a different tool out there is with Recurly, like I said, it's really intuitive, easy to implement; we found there were some limitations when it came to applying discounts and managing what types of subscriptions you could create. Some systems will allow you to have different discounts or different approaches to elements within a subscription. Recurly, basically, if I'm going to apply a discount to a subscription, I'm applying it to the whole subscription. I can't target a specific product or elements of that plan. So, I think you just have to look at your business process to figure out, is that something we're going to need? Or if we're applying a discount, some sort of a reduction; it's across the board for the entire subscription.

Jane: Hi, I'm Jane. I have a small company with less than 10 employees and I give Honeybook a 3 out of 5 rating. Before Honeybook, we were linked to HubSpot, which is a large CRM product with a free element attached to it. We looked at and ultimately would have chosen to continue with Honeybook because it was a really good system that had pretty much everything we needed in it for a decent price. However, being based in the UK, Honeybook doesn't support outside of America at the moment, which was a huge blow because I fell in love with it. So the 3 out of 5 is due to them not supporting the UK yet. Otherwise, it would be a 5 out of 5. Getting started with Honeybook was really simple. Again, it follows a lot of the generalized accepted processes that we understand via Microsoft and via Google and kind of webpage design and everything was clear and easy to understand and you could set up a lot of stuff and it would automatically feed into other elements of the program. There was enough flexibility and ability to kind of alter wording and templates, et cetera, without it basically being like you are creating everything from scratch using a system that needs a level of technical knowledge. And it kind of would connect with pretty much any provider as well. So it was really, really useful and really simple to set up. It is a really useful piece of tech. I would play with it all, see what it can do for you in replicating what you're doing currently. I would also really, at the very beginning, think if you are going from just using no CRM or an older version of a CRM and you are moving over to something which a tool like this where effectively it's more than a CRM, it does everything, sit down and sort out your business processes and your paperwork and everything so that setting all that up is really straightforward and you can get people working on it really quickly rather than it being something that drags on for a while, which can happen as a small company.