# Compare 123FormBuilder vs Cognito Forms 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cognito Forms and 123FormBuilder based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/122770-138990/123ContactForm-vs-Cognito-Forms --- # Cognito Forms vs 123FormBuilder Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cognito Forms123FormBuilder2/4 selected [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.7 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.4 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) [## Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.7 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) Starting Price $19.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [182 reviews](#user-reviews) Positive 178 Neutral 0 Negative 4 [## 123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.4 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) Starting Price $37.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [175 reviews](#user-reviews) Positive 156 Neutral 8 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 5,606 reviews from forms automation software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Not enough reviews Feature ratings Mobile Access 4.3 Data Security 5.0 Customizable Forms 4.8 Customizable Fields 4.7 Surveys & Feedback 4.5 \--%Fit Missing features Not enough reviews Feature ratings Mobile Access 5.0 Data Security 5.0 Customizable Forms 4.6 Customizable Fields NA Surveys & Feedback 5.0 User satisfaction User satisfaction 4.7 User reviews[182](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.4 User satisfaction 4.4 User reviews[175](https://www.capterra.com/p/122770/123ContactForm/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.1 Customer support 4.1 Price starts from Price starts from $19Per User, Per Month - Free version - Free trial Price starts from $37Per User, Per Month - Free version - Free trial Best for Best for Businesses and teams who need an easier and more efficient way to collect information and payments from their customers or employees online. Best for Key features include integration with Salesforce and other popular applications, payment processing, file uploads, conditional logic, and real-time reporting. ## User reviews Pros & cons SV Steven V. UDX Manager > "It has become an integral part of our operations, supporting multiple departments, and through its Power Automate connectors, has enabled significant automation across..." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143771) KP Kelcy P. Compliance Consultant > "layout (unable to use customise fonts and limited selection of formatting for content cells); file size limitation when integrating to Sharepoint (it is not something..." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7111905) MD Matt D. Sales Engineer > "I'm able to create custom unit configurations with full validation and smart show/hide logic easily, save it to a database that I can easily reference at any time, and..." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143120) CW Candie W. Compliance > "It can take some time to figure out how to properly set up email alerts, especially when you want to be notified every time someone submits a job application." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7119623) EC Elizabeth C. PTO Treasurer > "Our organization uses this program all year long, and is crucial for our date collection and tracking needs, especially during our fundraising season." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143785) JS Jessica S. Owner > "My cons for cognito forms are that there is not yet an appointment scheduling option." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7133545) JC Julie C. Coach > "It helps us adhere to GDPR Guidelines, keeps the data in one space, confidential, and easily disseminates data automatically via email for efficient use." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7132986) CC Casme C. Designer and founder > "Also, navigating more advanced features like calculations or workflows can be a bit challenging without prior experience." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143172) CC Casme C. Designer and founder > "It helped streamline my registration process and made it easy to gather and manage information in one place. Although there’s a bit of a learning curve with more..." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143172) AY Amanda Y. VP of Life Enrichment > "I have to go searching around trying to find a way to login using the username and password." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143188) BA Bryan A. CEO > "I didn’t need loads of time to get going, and I was able to build forms that actually did what I needed quite quickly. As I’ve used it more, I’ve found it scales..." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142645) SH Samantha H. Public Health Program Manager > "Some of the features are not as intuitive as they could be and or Y/N questions in order to make the question required it has to have Yes response which is not helpful." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6562425) AN Angela N. Homestead Educator > "I run multiple businesses and Cognito's templates made my, not to technology savvy self, create the most perfect registration forms so easy." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7123348) LS Lucrecia S. Vice President for Welfare > "Although user friendly there can be a steep learning curve to use correctly, forms have a tendencie to glitch out and can sometimes delete responses before submission,..." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6562053) LB Laura B. Office Lead > "like we can export for the forms and use for other apps we use, we also like how quick it is to set up multiple forms." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142748) JY Jessie Y. Office Manager > "This makes it a bit complicated for some of our staff to read." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143084) BS Brandon S. Applications Analyst > "Cognito unifies and simplifies our processes, providing tools that are accessible to an average user, but powerful enough to satisfy any of our needs." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7126310) AY Amanda Y. VP of Life Enrichment > "Sometimes it is hard to login. " [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143188) EC Elizabeth C. PTO Treasurer > "The drag-and-drop interface is very intuitive, yet it doesn't compromise on the advanced customization options needed for more complex forms." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143785) CK Cassie K. Partner > "Sometimes I've made a lot of updates to the form but havent saved them yet, but then something happens and I lose all my changes and have to start again." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561544) AC Ashley C. Financial Data Specialist > "I really enjoy being able to create different forms and archive the old versions so we don't lose the originals." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142852) AJ Alec J. Director > "It’s just kind of tricky to figure out at first which tabs certain tools and certain processes are hidden under." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561652) LM Leah M. Writing Coach and College Essay Consultant > "I love that I can designate certain forms as favorites, and they will be at the top of the menu on the left side." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142927) JS John S. CEO > "Did it can’t be used offline because sometimes an internet connection is not guaranteed" [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561475) SV Steven V. UDX Manager > "It’s now a key tool for building forms that consistently achieve their intended purpose and support the way our teams work." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143771) TR Tracy R. Accreditation manager > "I also don’t like that I have to pay extra just to move a header up on a template." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561582) KD Kristen D. VP of Operations > "You can create everything from simple sign-up forms to complex workflows with custom fields and conditional logic—it’s flexible enough to meet a lot of different needs." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6563512) GH Gordon H. Revenue Director > "Reporting on results is a bit basic." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561809) VH Vilho H. Founder > "It's a great form builder that has helped us build our front-end on our website without needing other programming tools." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7144098) Angie R. Organizational services > "The building of your form can be tedious, though isn't unique to Cognito Forms when you have a lengthy form you need to create." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___5077748) AJ Alec J. Director > "I like that they take incredibly complex processes like involved forms, multi step forms in forms with complicated workflows and turn it into something that you can..." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561652) MD Mellen D. Education Student > "What I dislike about Cognito Forms is that the electronic signature feature is only available in the Pro-Plan." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___3531947) MH Marjorie H. Customer Service Rep and Project Manager > "I use it in many different areas of my life and appreciate that I don't have to know how to code in order to access cool features." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142959) KJ Kerrie J. Owner > "My only complaint is the failure of the form to redirect to the payment processing website. Since we use this to process registration and payments - this has me..." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2917826) LM Leah M. Writing Coach and College Essay Consultant > "Cognito has been wonderful for storing information and creating contracts for my clients." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142927) Russell B. CEO > "The calculation syntax is extremely inaccessible to non-programmers. " [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___3527207) BA Bryan A. CEO > "I’ve really appreciated how flexible it is too. Whether it’s simple registrations or more detailed workflows, it handles it without feeling clunky." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142645) AO Ash O. Director > "the customisable/programmable parts can sometimes be clunky." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___3417993) AY Amanda Y. VP of Life Enrichment > "I appreciate the ease of use, the ability to collect e-signatures from clients, and how easy it is to add my company's logo to brand the forms." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7143188) KJ Kerrie J. Owner > "I am sure there is something in the background causing this to happen but there has not been any assurance from Tech Support that it will ever be a priority to try to..." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2917826) MF Maybell F. Chief of Staff > "We love how easy it is to embed forms directly into our website, creating a seamless experience for our congregation." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___7142914) KJ Kerrie J. Owner > "All over email and offered explanations that did not offer any solution to fix the problem. " [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2917826) TB Tim B. Real Estate Agent > "It has made our admin systems move a lot smoother and simplified the forms we need to regularly have filled out properly ensuring all details are filled." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___6561558) Olga B. TOEFL Mentor > "You know, sometimes some web-page owners desperately need integration but they don't have enough space on their pages to insert additional scripts or codes over there." [See full review](https://www.capterra.com/p/138990/Cognito-Forms/#Capterra___2443329) [View Reviews](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) MB Mark B. Owner > "Low learning curve, good value for money, ability to create and customization of the..." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___7006852) Rian M. Founder > "I hate that they're are outdated UI in some areas of the website." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___6806457) JB Jonathan B. Operations and HR Analyst > "It has been very helpful when it comes to security since you can customize who the..." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___7060240) JS Janice S. Development > "I'm so completely frustrated that as a Pro member there is no response to help..." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___2603754) NL Natasha L. COO > "We can integrate many other apps into the form, like PayPal and Mailchimp." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___6333719) BC Beth C. Program Director > "Customer support is lacking." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___2583808) KM Kevin M. IT > "A solid form builder with surprisingly robust calculator features." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___6524127) Patrick H. Co-founder & CEO > "This was a planned money grab." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___2705537) [View Reviews](https://www.capterra.com/p/122770/123ContactForm/reviews/) ## User interface 4.70 (182) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/) 4.40 (175) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Cognito Forms Top features 33/43 - A/B Testing - Access Controls/Permissions - Activity Dashboard - Address Validation - AI Copilot - Alerts/Notifications - API - Approval Process Control - Autofill - Collaboration Tools - Conditional Logic - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Security - Document Management - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Full Text Search - Generative AI - Lead Capture - Lead Generation - Media Library - Mobile Access - Multi-Channel Distribution - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Response Validation - Single Sign On - SSL Security - Surveys & Feedback - Task Management - Template Management - Third-Party Integrations - Version Control - Web Forms - Workflow Management [See all features](https://www.capterra.com/p/138990/Cognito-Forms/#features) 123FormBuilder 32/43 - A/B Testing - Access Controls/Permissions - Activity Dashboard - Address Validation - AI Copilot - Alerts/Notifications - API - Approval Process Control - Autofill - Collaboration Tools - Conditional Logic - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Security - Document Management - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Full Text Search - Generative AI - Lead Capture - Lead Generation - Media Library - Mobile Access - Multi-Channel Distribution - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Response Validation - Single Sign On - SSL Security - Surveys & Feedback - Task Management - Template Management - Third-Party Integrations - Version Control - Web Forms - Workflow Management [See all features](https://www.capterra.com/p/122770/123ContactForm/#features) ### Recognition Cognito Forms Best Value Workflow ManagementSoftware (2026)  Best Value Workflow ManagementSoftware (2025)  123FormBuilder is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Cognito Forms Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos 123FormBuilder Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cognito Forms - By Cognito Apps - Located in United States - Founded in 2009 123FormBuilder - By 123FormBuilder - Located in Romania - Founded in 2008 ## Popular Comparisons [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $19/month Price $39/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/138990-158456/Cognito-Forms-vs-JotForm-4-0) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $37/month Price $0 4.2 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122770-176571/123ContactForm-vs-Google-Forms) [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $19/month Price $7/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/138990-247901/Cognito-Forms-vs-Google-Workspace) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $37/month Price $39/month 4.2 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122770-158456/123ContactForm-vs-JotForm-4-0) [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $19/month Price Contact vendor for pricing 4.6 Features 4.3 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/138990-246649/Cognito-Forms-vs-Microsoft-Forms) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $37/month Price $30/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122770-253516/123ContactForm-vs-SurveyMonkey) [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) $19/month Price $39/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-138990/Typeform-vs-Cognito-Forms) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) $37/month Price $29/month 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122770-153140/123ContactForm-vs-Connecteam) [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) vs [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.53 (147)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) $19/month Price $12/month 4.6 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/138990-227463/Cognito-Forms-vs-Zoho-Forms) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.02 (121)](https://www.capterra.com/p/118892/Formstack/reviews/) $37/month Price $83/month 4.2 Features 4.0 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/118892-122770/Formstack-vs-123ContactForm) [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) $19/month Price $29/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/138990-153140/Cognito-Forms-vs-Connecteam) [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) vs [Formaloo](https://www.capterra.com/p/235640/Formaloo/)[4.73 (264)](https://www.capterra.com/p/235640/Formaloo/reviews/) $19/month Price $0/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/138990-235640/Cognito-Forms-vs-Formaloo)