# Compare 123FormBuilder vs SurveyMonkey 2026 | Capterra > Unsure of what to choose? Check Capterra to compare 123FormBuilder and SurveyMonkey based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/122770-253516/123ContactForm-vs-SurveyMonkey --- # 123FormBuilder vs SurveyMonkey Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: 123FormBuilderSurveyMonkey2/4 selected [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.4 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) [## 123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.4 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) Starting Price $37.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [175 reviews](#user-reviews) Positive 156 Neutral 8 Negative 11 [## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $30.00/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [10,421 reviews](#user-reviews) Positive 9,785 Neutral 496 Negative 140 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### monday.com 4.6 (5,720) * * * Starting Price $9.00 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Alchemer 4.5 (318) * * * Starting Price $55.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * Highest Rated ### Zoho Survey 4.6 (450) * * * Starting Price $35.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### FormAssembly 4.5 (97) * * * Starting Price $59.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 8,721 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Multiple Question Types NA Customizable Questions 4.8 Survey Builder NA Data Security 5.0 Anonymous Feedback NA 83%Fit High performer Feature ratings Multiple Question Types 4.8 Customizable Questions 4.6 Survey Builder 4.6 Data Security 4.5 Anonymous Feedback 4.6 User satisfaction User satisfaction 4.4 User reviews[175](https://www.capterra.com/p/122770/123ContactForm/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.1 Customer support 4.1 User satisfaction 4.6 User reviews[10,421](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $37Per User, Per Month - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Key features include integration with Salesforce and other popular applications, payment processing, file uploads, conditional logic, and real-time reporting. Best for SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations. ## User reviews Pros & cons MB Mark B. Owner > "Low learning curve, good value for money, ability to create and customization of the forms,..." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___7006852) Rian M. Founder > "I hate that they're are outdated UI in some areas of the website." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___6806457) JB Jonathan B. Operations and HR Analyst > "It has been very helpful when it comes to security since you can customize who the results..." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___7060240) JS Janice S. Development > "I'm so completely frustrated that as a Pro member there is no response to help requests." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___2603754) NL Natasha L. COO > "We can integrate many other apps into the form, like PayPal and Mailchimp." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___6333719) BC Beth C. Program Director > "Customer support is lacking." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___2583808) Nikhil K. Associate Software Engineer > "FormBuilder has been one the easiest way to build a form and share them securely to your..." [See full review](https://www.capterra.com/p/122770/123ContactForm/#GetApp___6248948) Patrick H. Co-founder & CEO > "This was a planned money grab." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___2705537) [View Reviews](https://www.capterra.com/p/122770/123ContactForm/reviews/) DM DeAnna M. Managing Director > "The two things I liked most about Survey Monkey was the ability for people to answer surveys anonymously and the compilation of the results afterwards that..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044584) MM Mari M. Comms Manager > "Only able to have 3 devices access at once when I share the account so we always had to delete one or another each time." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391) SL Shannon L. Executive Assistant > "The options for displaying survey results have allowed us to create easy summaries that aid in decision-making, employee reviews, and policy-changes." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574) Dre' H. Senior Educator Support Specialist > "It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628) IL Ilaria L. Assistant Reservations Manager > "SurveyMonkey is a good platform if the company uses it as a basic survey tool for employees surveys. If you require more in dept information, be ready to be..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078850) DK Dawn K. Director of Human Relations > "The customization is a bit limited in terms of fonts, etc but that's not very important to me." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204) CP Christina P. Certified Nursing assistant > "What I enjoyed and likes most about SurveyMonkey is being able to take surveys and be able to give honest feedback so consumers don't waste their money on..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7040338) VR Verified Reviewer Sr. Dir. Support and Operations > "I also find it limiting that reminders can’t be easily set up through embedded surveys or URL-based links." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659) CC Chitranzan C. Insurance Advisor > "It is one of the greatest tools in the market that provides the best interface to receive responses for a survey and then provides accurate results based on..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221) KC Kenneth C. Vice President > "I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) PN Poerwestri N. Travel Manager > "SurveyMonkey enabled us to collect and analyze genuine tour feedback in real time, hence enabling simple upgrading of our services and products." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895) JF Jennifer F. Marketing Lead > "Unable to embed surveys directly into an email, it always redirects people to their website." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217) NW Nolan W. Head of Sales > "It allowed us to easily reach out and connect with our customers, and prospective customers and take a survey across multiple use cases or situations...." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6813822) SR Samuel R. Program Director > "Some of the more advanced reporting options are locked unless you upgrade to one of its pricier tiers, which may not be feasible for the nonprofit budget." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665) SV Shameek V. Director > "The advanced logic features, diverse question types, and real-time analytics make it ideal for collecting and analyzing meaningful feedback. While the..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880) Amanda C. Young Professionals Chairperson > "Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104984) PN Poerwestri N. Travel Manager > "SurveyMonkey simplifies creating and customizing surveys so I can receive in-depth feedback from our tour clients as frequently as I would like." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895) SC Sean C. Marketer > "It gets expensive when you need to use advanced features, and the reporting is complicated for a layperson." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046151) BK Blerta K. Language Instructor > "It is so easy to create professional surveys on the platform that are friendly to the students and we are able to collect genuine information on our..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7112830) KC Kenneth C. Vice President > "Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) RC Ruby C. MARKETER > "The site offers many question types, ready-made templates, and quick tweaks so each survey can fit a specific need." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339) CB Chelsea B. Preop PACU RN > "There is no go back button on response pages which can be bad if I want to change an answer." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174) MM Mari M. Comms Manager > "Overall it's supported us with employee engagement surveys and being able to break it down into different sections in order to understand the data more..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391) CB Chelsea B. Preop PACU RN > "It always makes you attempt to sign in after using and creating an account which is not something I want to do." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174) SR Samuel R. Program Director > "It’s allowed us to measure the impact of our program and to collect candid feedback, which we leverage to make our training sessions better." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665) RC Ruby C. MARKETER > "On top of that, the free tier caps both the number of questions and total responses, leaving bigger surveys stranded." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339) VR Verified Reviewer Sr. Dir. Support and Operations > "The platform also gives you solid options for customization, reporting, and data export." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659) YL Yi L. Compositor > "The results can't really be exported and integration is pretty limited, too many ads telling me to get the paid plan when i'm using the basic plan" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819750) VR Verified Reviewer HR Manager > "SurveyMonkey is a good tool to use for creating employee surveys and getting feedback and even doing anonymous surveys." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7091617) Carlie R. Owner > "They're a few bugs in glitches on the site." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109172) YD Yanatha D. Consultant > "For the value for money, customer support, ease of use, review feedback, sample survey design, team and employee engagement and survey creation SurveyMonkey..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046085) KC Kaitlyn C. HR Director > "Collaborating with a large team was tricky without the Pro version, and sharing results wasn’t as smooth as Google Docs." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819262) SL Shannon L. Executive Assistant > "I appreciate that I can copy and update previous surveys that I made, so that I don't have to start from scratch every time." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574) AP Aria P. Manager > "There isn't anything that stands out as a con for this software, I will say that the surveys could offer more options for customization but it isn't..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6263893) LL Lois L. Office Manager > "I've worked with it to gather information and opinons and, frankly, it helped me find the questions that I needed to ask to get the information I needed." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7074332) Sam C. Talent Partner > "Interface can feel dated and slightly clunky" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7062868) KC Kenneth C. Vice President > "This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) PD Pat D. Sr. Director > "SurveyMonkey is sometimes not used often enough making it hard to justify the yearly cost to maintain" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6816437) DS Dominic S. operational manager > "It’s a dependable platform for building surveys, collecting feedback, and reviewing results without stress." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7101165) CP Carrie P. Counselor > "I have found that the cost of accessing advanced features can be a significant barrier, particularly for users on a tight budget." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6861762) Cassandra J. Electric engineer > "What I like most about survey monkey is that ist great to create different types of surveys for all occasions" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7052981) KM Kyle M. Roadside Network Administrator > "It didn't always send when it said it sent, or sometimes would sent it two or three times which irritated customers" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6831867) Gene B. Principal Consultant > "We have members whose native language is Spanish so it helps being able to create a multi-lingual survey. " [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066407) RD Ruth D. Designer > "I think there should be a better design or configuration as I often get stuck." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7114319) WB Will B. Short Course Manager > "To improve I'd like to see greater AI integration and multiple choice of modes for contribution rather than just typed." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275) VR Verified Reviewer Admin > "Complex surveys are going to cost a little more." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7069249) JF Jennifer F. Marketing Lead > "Ease of use and flexibility with customizations, features are intuitive for create survey for leads, employees and many other groups for free." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217) ML Malachi L. Director of African Leadership Programs > "Export options are a little lacking in the free version." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6829192) TZ Tiffani Z. Operations Manager > "SurveyMonkey had a lot of great options for creating custom forms and surveys that I could easily link to my site or send via email." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6553608) ML Ming L. Chief scientific officer > "Free plan is limited and rather basic. Unless you are conducting surveys constantly, the monthly subscription may not be worthwhile." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6727715) JM Jaime M. Regional Sales Manager > "SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6587819) ES Ellie S. Senior Marketing Campaigns Lead > "The free plan is pretty limited and it's tough that they limit responses" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787654) DK Dawn K. Director of Human Relations > "I've used Survey monkey for both personal and work purposes and have found it to be a quick and easy way to create a survey." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204) DB Damon B. Founder > "A bit too basic for more advanced customers communication." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6812285) SV Shameek V. Director > "In addition, templates are ample and are mostly ready to use. Like their analytics and reporting as well with real-time results and export options available." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880) IN Inamari N. Marketing Executive > "Free plan is limited, and advanced features can be pricey." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7014232) KC Kenneth C. Vice President > "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) AB Ali B. phd student > "based on my feedback, some criticisms of SurveyMonkey include a bit sense of limited customization options for survey design and a higher price point..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4839263) DY David Y. Associate Director of Performance > "The user interface is fairly easy to navigate with very little instruction or guidance, with results submitted directly to a nominated email address which..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044037) DM David M. Director, Human Resources > "Reporting features are difficult to extract the correct information." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787586) MA Marisa A. Hr Coordinator > "Being able to refer back to the surveys is helpful for our accompany when making changes to policies, too." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7019042) JJ Janet J. Student > "I did not like that thought the survey was easy to create i could not use it eithout payong a 300$/yr subscription fee." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6772471) WB Will B. Short Course Manager > "SurveyMonkey is a superb tool for collecting employee feeling, and feedback." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275) KA Kalli A. Instructor > "Hard to get results having to go to email all the time and log in." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6801246) AB Ailton B. Student > "Positive ,I am deeply involved online with purchasing ,donating,writing in solo or team projects ,creating presentations for PowerPoint,etc..so I'm..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6593219) Priya B. Advisor > "Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6540490) GD Gino D. Sales Coordinator > "It's a powerful and user-friendly tool for creating surveys, collecting feedback, and analyzing responses, some rooms for minor improvements that can do..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6680805) CC Chitranzan C. Insurance Advisor > "The cost associated with it is high compare to others survey tools available in the market." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221) Loganne D. Ultrasound Technologist > "Great tool to get answers from employees about workflow and products and keep it unbiased and anonymous." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7072346) Gavin L. Account manager > "Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6503595) Dre' H. Senior Educator Support Specialist > "I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628) Precious A. Strategy and Integration Analyst. > "While SurveyMonkey does provide strong analytics capabilities, its reporting and analysis feature falls short when compared to specialized data analytics or..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4828411) Harshul S. Sr. Technical support engineer Network operations > "The templates help a lot and most of the questions are already there, so I just drag things around and it works." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109853) WE WILLIAM E. QA Specialist > "I suppose if I had to point out the MOST negative aspect it would be I have seen a few hidden costs." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6772710) BM Bianca M. Admin Assistant > "SurveyMonkey is my go-to tool for surveys, and I will definitely continue to utilize the platform." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7032930) BL Bill L. Principal Head of Talent > "It has limited free features and tends to have a lot of ads and makes it harder to use" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6646683) VR Verified Reviewer General Manager > "Great way to collect data and feed back from clients, customers and employees." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7065913) GD Grace D. Advocate/Facilities Associate > "One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4997090) SB Sarah B. Marketing and Events > "Again, it's pretty easy and that helps with some of our tech-challenged generations to also be able to go in and add their votes." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7113293) FD Francois D. General manager > "Customer support hides behind their policy, offering no flexibility to come to an arrangment." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6618658) [View Reviews](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) ## User interface [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/) 4.40 (175) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) 4.57 (10,421) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important 123FormBuilder 24/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/122770/123ContactForm/#features) SurveyMonkey Top features 40/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/253516/SurveyMonkey/#features) ### Recognition No recognitions have been awarded to 123FormBuilder No recognitions have been awarded to SurveyMonkey ### Deployment & support 123FormBuilder Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurveyMonkey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details 123FormBuilder - By 123FormBuilder - Located in Romania - Founded in 2008 SurveyMonkey - By Momentive - Located in United States - Founded in 2009 ## Popular Comparisons [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,354)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $37/month Price $0 4.2 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122770-176571/123ContactForm-vs-Google-Forms) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $30/month Price $35/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/201674-253516/Enquetes-Maken-vs-SurveyMonkey) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $37/month Price $39/month 4.2 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122770-158456/123ContactForm-vs-JotForm-4-0) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,354)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $30/month Price $0 4.5 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/176571-253516/Google-Forms-vs-SurveyMonkey) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $37/month Price $29/month 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122770-153140/123ContactForm-vs-Connecteam) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $30/month Price $39/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-253516/JotForm-4-0-vs-SurveyMonkey) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) $37/month Price $39/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122770-137289/123ContactForm-vs-Typeform) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) $30/month Price $39/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-253516/Typeform-vs-SurveyMonkey) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.03 (120)](https://www.capterra.com/p/118892/Formstack/reviews/) $37/month Price $83/month 4.2 Features 4.0 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/118892-122770/Formstack-vs-123ContactForm) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Survicate](https://www.capterra.com/p/132914/Survicate/)[4.63 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) $30/month Price $0 4.5 Features 4.3 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132914-253516/Survicate-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) $30/month Price $19/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/156752-253516/SurveyLegend-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) $30/month Price £45/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/57112-253516/SmartSurvey-vs-SurveyMonkey)