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Pet Groomers, Dog Groomers, Cat Groomers, Horse Groomers, Grooming Salons, Boarding, Kennels, Pet Sitters and Walkers in the United States and Canada.
We help new businesses launch with 35+ dogs when they open their doors. We help established businesses understand their business to keep growing year over year (both quality of service & revenue).
The software itself is very easy with a little help on how certain things work its a great software.
Also when employees leave company and you need to edit them as inactive they disappear of the scheduling as well which is strange.
Overall we have been very happy with Groomsoft. I love that you take suggestions and upgrade it regularly.
As well as, incidents and customer complaints to avoid future issues with clients.
Groomsoft is easy to use and is very useful in many ways with my pet grooming business. Making appointments and especially the reminder feature is awesome.
I was so tired of all the laborious record keeping I needed to do on calendars, spread sheets - Keeping handwritten grooming notes on cards etc. I always felt things were incomplete.
I am extremely impressed and so happy I switched from another software that was expensive and I couldn't use half of it.
I really dislike not being able to put just a birth year in for a cat. Many clients do not know when their cats were born as not all are purebred...many are from shelters.
I feel this software is easy to use and very user friendly. They have always been great when I call about an issue and very responsive.
When we started researching software for our boarding facility our staff was disappointed at the lack of options.
I have never have had such amazing customer service as I have from pawloyalty, they have been just super awesome.
Development time can be slow at times and transferring data from existing Point of Sale systems can be a pain depending on the system transferring from.
Ease of use and ability to contact support with a quick response with any issue we may have. Ability to add a lot of detail to accounts is helpful too.
I immediately emailed them on 7/27/15, regarding this issue and to delete our company db information, again with no response.
I love that my customers are engaged and appreciate the extra effort that the software let's us provide. I love that my staff learned the software in a matter of 90 minutes.
Examples of the conversion nightmare were: ALL of the pets were converted to Jack Russell Terriers, no breeds, colors, veterinarians, etc were in any alpha order.
Groomsoft
Top FeaturesPawLoyalty Pro Software
Groomsoft
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PawLoyalty Pro Software
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