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We help new businesses launch with 35+ dogs when they open their doors. We help established businesses understand their business to keep growing year over year (both quality of service & revenue).
Pet Groomers, Mobile Pet Groomers, Kennels, Dog Trainers, Pet Sitters, Dog Daycare, Specialty Nail Service, Pet Dental Service, & More!
I feel this software is easy to use and very user friendly. They have always been great when I call about an issue and very responsive.
When we started researching software for our boarding facility our staff was disappointed at the lack of options.
I have never have had such amazing customer service as I have from pawloyalty, they have been just super awesome.
Development time can be slow at times and transferring data from existing Point of Sale systems can be a pain depending on the system transferring from.
Ease of use and ability to contact support with a quick response with any issue we may have. Ability to add a lot of detail to accounts is helpful too.
I immediately emailed them on 7/27/15, regarding this issue and to delete our company db information, again with no response.
I love that my customers are engaged and appreciate the extra effort that the software let's us provide. I love that my staff learned the software in a matter of 90 minutes.
Examples of the conversion nightmare were: ALL of the pets were converted to Jack Russell Terriers, no breeds, colors, veterinarians, etc were in any alpha order.
I love the ease of booking clients for their appointments and the reminders and confirmations emails that automatically go out are great.
Avoid this software at all costs until they work the bugs out of version 3.0 (which was already reverted once due to massive negative customer feedback). Their customer service is horrible.
Love that it works across all my devices, so if I have an issue with one, I can use it on another. Customer service when I was first starting out was over the top awesome.
The exceptionally poor customer service provided by the "support team. After weeks of correspondence regarding missing invoices and incorrect client finances, we had to leave Pawfinity.
I liked the pet profile and their functionality, I loved the scheduling and how easy it was to add services and edit them. The dashboard is very nicely laid out.
My only con is that I wasted my time using other software options before them.
The customer service is superb and quick to help. Any small issue that has arisen Bill has immediately fixed for me.
The online booking interface is severely lacking.
PawLoyalty Pro Software
Pawfinity
Top FeaturesPawLoyalty Pro Software
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Pawfinity
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