VolunteerLocal vs HandsOn Connect: Which is a better fit?

I love the flexibility of this software. The ability to get the very much needed data from activities associated with the volunteer work is very important via the reporting tool.

If I thought the software was missing an option or tool, it was usually user error.

The team at customer support are nothing short of amazing - personable, friendly help that solves any issue quickly.

The reporting and analytics features are quite inadequate.

I love the ease of use, the great features - like password protection and the communication tools.

On the volunteer/user end it can be a little unclear on how to use.

I like the flexibility in customizing Fields to accommodate my needs. The ability to set up templates to communicate is great.

As soon as our non-profit actually has money from donors, we will likely pay for this to get the full functionality.

Hands On Greater Portland has been using HandsOn Connect for over 5 years, and the amount of work that has gone into making it the comprehensive solution for volunteer management is remarkable.

Would need spanish version. Changes to the platform or simply adding new features many times scare off users and create concerns of losing data and the need for retraining.

The staff is clearly passionate about service and volunteerism. We are thrilled with our partnership and look forward to serving Arkansans in a new way.

The only way to get a human being online is to threaten cancelling the contract. Then they only spend 30 minutes with training and then send you to a list of videos, most of which are out-of-date.

I have had great experiences with HandsOn Connect. Their staff and customer service are very friendly and always there to help.

The screens for administrators-- letters are to small, information looks too congested/ confusing.

Excellent features are: creating data bases, reports, attenace lists,publishing opportunities and ability to generate information for social media. Volunteers mostly find registration process easy.

This is the most user-unfriendly program I have ever used. They have two separate admin portals, one that doesn't work, and the other is the most confusing admin portal I have ever seen.