VolunteerLocal vs Civic Champs: Which is a better fit?

I love the flexibility of this software. The ability to get the very much needed data from activities associated with the volunteer work is very important via the reporting tool.

If I thought the software was missing an option or tool, it was usually user error.

The team at customer support are nothing short of amazing - personable, friendly help that solves any issue quickly.

The reporting and analytics features are quite inadequate.

I love the ease of use, the great features - like password protection and the communication tools.

On the volunteer/user end it can be a little unclear on how to use.

I like the flexibility in customizing Fields to accommodate my needs. The ability to set up templates to communicate is great.

As soon as our non-profit actually has money from donors, we will likely pay for this to get the full functionality.

There are many wonderful things about Civic Champs. The greatest feature is providing volunteers with the opportunity to enter a reflection at the end of their shifts.

Some volunteers have trouble setting up the app on their cells.

The support team is AMAZING and quick to resolve any issues. They listen to their customers and implement feedback to constantly improve their product.

There is no "bulk add" feature for volunteers to add themselves to recurring, weekly shifts all year round.

Working with Civic Champs has been a wonderful experience. From professional hands-on support to rebuilding parts of the software to best suit our organization's needs.

Some volunteers are older and only have a home phone and no accessible email. OPTIONS has put procedures in place to continue paper documentation if the situation arises.

With nearly 300 active volunteers we are able to provide an easy and all user friendly platform that keeps our volunteers engaged and active with the rescue.