Capterra Logo
Helping businesses choose better software since 1999

Square Appointments vs OnceHub: Which is a better fit?

Updated on February 9th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 16,766 reviews from Appointment Scheduling users.
% Fit
Not enough reviews
Feature ratings
Appointment Management
4.4
Online Booking
4.3
Calendar Management
4.5
Confirmations/Reminders
4.5
Client Management
5.0
% Fit
Missing features
Not enough reviews
Feature ratings
Appointment Management
4.8
Online Booking
5.0
Calendar Management
5.0
Confirmations/Reminders
4.8
Client Management
NA
User satisfaction
4.5
User reviews217
Ease of use
4.5
Functionality
4.2
Value for money
4.3
Customer support
4.3
4.6
User reviews133
Ease of use
4.1
Functionality
4.5
Value for money
4.5
Customer support
4.6
Price starts from
--
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Designed for salons, barber shops, spas (including med spas/estheticians), tattoo parlors, and other service professionals with POS, appointment booking, and staff management needs.

OnceHub powers sales, marketing, customer service and support in regulated industries like financial services and healthcare, as well as in coaching and consulting, lifestyle and educational services.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-736f1ae7-4785-4d6f-dfb7-08dc32701445
Carolyn B
Owner, President.
4.0

Carolyn B.: Hi, I'm Carolyn, owner Carolyn's Mobile Cat Grooming, it's a small business, and we give Square Appointments a four out of five stars. Prior to using Square we were using a patchwork of applications and we thought moving into Square Appointments would bring it everything into one space concisely for us. I really like that Square keeps us organized, and I also like their reputation. My customers are comfortable with it, they know them, and we're able to move on to the business at hand. Setup process was a little bit cumbersome for us as a company, just because of the massive numbers of contacts we already had with Google. The syncing isn't perfect with Square as far as syncing contacts from communications in say Google Workspace and then onto Square, you have to create a whole document, and then there's duplicates and issues with it being formatted correctly. However, their customer service is at hand and they're very patient and they're happy to help figure out any problems that you come across. They do have a service where they'll do it for you and format it for you, but again, I spent a couple of months fixing that for our company. Otherwise, I found their setup process to be easier than some. You get bombarded by a lot of steps that you want to take. However, they do offer a step-by-step list so you know, oh, you completed this step, you haven't completed this step, so it does help you keep organized in that respect. I would definitely ask Square to upgrade their syncing across platforms such as Google Workspace and Google Contacts, but other than that I was pretty happy with the initial setup process. If you're thinking about using Square Appointments, I would start slow. They have a lot of bells and whistles that you can purchase, but it's easier to grow into their product than it is to start large and then move back a little bit. They have some really great basic options that have a lot of tools available, you may not necessarily have to start on their largest package. I like Square and I'm happy to be with them.

How Capterra sources reviews
View all video reviews
Tasha G
Account Manager
4.0

Anastacia: Hi, my name's Anastacia. I'm an account manager and I would rate ScheduleOnce a four out of five. And for more reviews, click below. So we switched over to ScheduleOnce from Calendly. We made that switch because ScheduleOnce offered a lot more, whereas Calendly the integration features were a little lacking. And for the price that we were paying for the premium subscription to Calendly, we just felt that it needed to offer more services as far as what we can integrate with, so we made the switch. We chose to go with ScheduleOnce after testing a few different options. ScheduleOnce just made the most sense to us because not only did it offer the integration features that we needed at the cost we wanted, but also it was super easy for us to set up our team, our dev to set up for our clients. And our clients found the ability to use ScheduleOnce's interface very easy. Getting started with ScheduleOnce wasn't that difficult. Once we were able to get into the system after we got our premium subscription it had awesome tutorials as far as just how to link everything together. Our dev team already was familiar with the interface, so plugging it into our databases was a breeze. And getting everything set up for our clients to use on their end so that it's client-facing was also very easy. ScheduleOnce had great guides to help us through the process. The advice I would give to someone that's looking into getting a system like ScheduleOnce is to give it a try. They offer a great free trials period that you can actually dig in and give it a little quick test drive, make sure that it's right for you. And make sure that it's right for your clients and that it's easy to use. And make sure that it has the right API connections and integrations that you need.

How Capterra sources reviews
View all video reviews
User interface
170263 video thumbnail}
1 Video
122968 video thumbnail}
1 Video
170263
5 screenshots
122968
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Square Appointments

Top Features
25/30
  • Client Portal
  • Customizable Forms
  • Customizable Templates
  • Email Management
  • Group Scheduling
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Calendar Management
  • Client Database
  • Client Management
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Data Import/Export
  • Email Marketing
  • Employee Management
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Reporting & Statistics
  • SMS Messaging
  • Wait List Management
  • Website Integration
See All features
Hide Appointment Scheduling Software Features -

OnceHub

24/30
Show Appointment Scheduling Software Features +

Square Appointments

--

OnceHub

--

Square Appointments
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
OnceHub
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Square Appointments
  • By Square
  • Located in United States
  • Founded in 2009
OnceHub
  • By OnceHub
  • Located in United States
  • Founded in 2016
Recommendations

Products similar to those you're currently comparing: