# Compare CDK Global vs AutoManager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CDK Global and AutoManager based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122988-10010509/CDK-Global-vs-DeskManager

---

# CDK Global vs AutoManager Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CDK GlobalAutoManager2/4 selected

[CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.1 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/)

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.9 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

[## CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.1 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4

Customer Service

4

Reviews Sentiment

JA

Based on [207 reviews](#user-reviews)

Positive

157

Neutral

29

Negative

21

[## AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.9 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

UA

MR

eT

Based on [238 reviews](#user-reviews)

Positive

232

Neutral

0

Negative

6

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,085 reviews from auto dealer software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

57%Fit

Missing features

Feature ratings

Reporting & Statistics

NA

For Automotive Dealerships

3.6

Service Department

3.6

Third-Party Integrations

NA

Inventory Management

3.7

87%Fit

High performer

Feature ratings

Reporting & Statistics

4.9

For Automotive Dealerships

5.0

Service Department

5.0

Third-Party Integrations

5.0

Inventory Management

5.0

User satisfaction

User satisfaction

4.1

User reviews[207](https://www.capterra.com/p/122988/CDK-Global/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.0

Customer support

4.0

User satisfaction

4.9

User reviews[238](https://www.capterra.com/p/10010509/DeskManager/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$50Other, Per Month

-   Free version
-   Free trial

Best for

Best for

CDK is a leading provider of SOC 2-compliant software solutions to dealerships and original equipment manufacturers (OEMs) across automotive and related industries.

Best for

AutoManager is the ideal solution for dealers of all sizes. Our products are easy-to-use, feature-loaded, and competitively priced to fit your budget.

## User reviews

Pros & cons

JA

Jeffrey A.

General Manager

> "Migrating DMS providers is a very disruptive proposition that favors continuing CDK Global utilization in our..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6568007)

ZG

ZACHARIAH G.

Inventory control specialist

> "The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6800996)

AT

Ariel T.

HR Manager

> "Everything you need located on one screen. If you like to move quickly, the enter button will become your best..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6464320)

AD

Austin D.

Assistant Parts Manager

> "Almost everything, very difficult to find things within CDK that you don't know about."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___7000199)

KK

Kyle K.

General Manager

> "There is the ability to write notes about after-the-sale items that need notated, and everyone can read them..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6049872)

BC

Brenda C.

CFO

> "customer service, implementation, and down-time"

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6744261)

AT

Ariel T.

HR Manager

> "Overall pleasant experience with CDK. If I ever experience an issue, CDK support is wonderful."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___6464320)

MA

Mitch A.

General manager

> "Look at AutoMate first, I am not paid by them, actually I pay them, but I just regret not making the switch..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___4855999)

MA

Mitch A.

General manager

> "I hope this helps anyone who is shopping for a quality DMS."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___4855999)

NL

Nesi L.

sales and leasing associate

> "Our company just switched to this system and we had a week of training (which inconveniently fell on our..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3720601)

DP

Danny P.

President

> "They do a very good job at this software does a good job with the dealership sales side that seems to be where..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#SoftwareAdvice___4456891)

VR

Verified Reviewer

Sales Manager

> "They are lagging behind, they know it but do not care since most dealerships do not want the hassle of..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#GetApp___3698390)

GM

Gleber M.

SALES MANAGER

> "I've worked with many other CRM's for dealers and eLead definitely deliveries what most dealerships need as a..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___4765803)

DP

Danny P.

President

> "This company does not do a very good job at customer service and knowledgeable staff."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#SoftwareAdvice___4456891)

HS

Hannah S.

Digital Marketing Coordinator

> "Reporting is very robust, if you know how to look for what you're looking for."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___4250586)

TB

Trisha B.

Admiration/ Reception

> "The only thing that I would say is a con is some times it glitches and vehicles are duplicated which may be..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2958842)

VR

Verified Reviewer

Sales Manager

> "The desk log is the only good thing about this sorry CRM"

[See full review](https://www.capterra.com/p/122988/CDK-Global/#GetApp___3698390)

PB

Paul B.

Parts Manager

> "Pretty much the software needs a complete overhaul."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3599234)

SB

Sarah B.

Internet Sales Manager

> "Elead support team from agents to Performance Managers have been immensely helpful in assisting with..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2894061)

JD

Jesse D.

Office Manager

> "The customer service is lacking. Whenever we have a problem it takes far too long for people to return our..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2758783)

JC

Jimmy C.

IT Director

> "Searching for consumers based off of vehicle interest to managing my day to day activities are a breeze."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3321782)

AA

Aisha A.

Internet director

> "Sometimes the CRM can lag or take longer then usual to load."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3363620)

TB

Trisha B.

Admiration/ Reception

> "Using CDK Global makes my job so much easier and saves time trying to find information when its needed."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2958842)

HH

Heather H.

HR Assistant

> "Issuing a work order credit/refund is a ridiculously time-consuming task so don't make a mistake. If there is..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2767344)

DS

David S.

Regional IT Director

> "There are some many metrics we can get and forecast through this tool."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3322149)

GR

Geoffrey R.

Service Manager

> "Does get a little pricey. If you want additional options, you will have to pay for it. "

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3431527)

SS

Shannon S.

E-Business Manager

> "All in one solution. Able to market customers out of the CRM."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3313268)

VR

Verified Reviewer

BDC Manager

> "Customer service is nonexistent."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2983474)

SC

Stan C.

New Car Sales Manager

> "It is an easy interface to input and manage customer database."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2917530)

SG

STEVE G.

General Sales Manager

> "The training was not the best."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2896024)

TS

Tonya S.

Marketing Manager

> "I like that it has guides on what to search for."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3512882)

MW

Mitchell W.

Marketing Manager

> "Refining search results is too complex unnecessarily."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2794831)

JC

Jimmy C.

IT Director

> "Training new employees on the program is easy with most picking up on the basics with just one session."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3321782)

JK

Joshua K.

IT Manager

> "Things have been having lots of issues lately"

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2904312)

GB

Glenn B.

Inventory & Reconditioning manager

> "Makes keeping track of customers very easy"

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2846243)

CP

Cole P.

Marketing Director

> "It is a very old-school interface that can be rather overwhelming in learning how to navigate with any ease."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2264134)

TW

Trevor W.

Sales Manager

> "Great ease of use that keeps us focused and on top of our customer’s"

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2919137)

BG

Brady G.

GM

> "its very old...reports suck..................................."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3334948)

MP

Marina P.

Marketing Manager

> "All their support tries to speak about how it just has so much more to offer, but after using it for over 7..."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2605654)

SG

STEVE G.

General Sales Manager

> "I always hate to learn a new system. "

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2896024)

HP

Heather P.

BDC

> "I like the overall product, it's ease of use and the support when I need it"

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2895129)

JW

Jason W.

E-Commerce Director

> "Support has declined since the takeover."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___2793027)

AA

Aisha A.

Internet director

> "Very easy to use and navigate."

[See full review](https://www.capterra.com/p/122988/CDK-Global/#Capterra___3363620)

JP

Jim P.

Internet Manager

> "Very disappointed in customer support"

[See full review](https://www.capterra.com/p/122988/CDK-Global/#SoftwareAdvice___2282349)

[View Reviews](https://www.capterra.com/p/122988/CDK-Global/reviews/)

UA

Usman A.

owner

> "Comprehensive Features: Offers a wide range of tools that streamline automotive business operations, saving time and improving..."

[See full review](https://www.capterra.com/p/10010509/DeskManager/#Capterra___6632527)

JC

Jordan C.

Sales Manager

> "Deskmanager does not have compatibility with some of the other programs we use so we will have to manually input data multiple times."

[See full review](https://www.capterra.com/p/10010509/DeskManager/#Capterra___6417191)

MR

Micah R.

General Manager

> "For me, one of the best attributes of the AutoManager platform is the simplicity it provides in designing your website."

[See full review](https://www.capterra.com/p/10010509/DeskManager/#Capterra___6464252)

MI

Merlyn I.

Office manager

> "the least part is when I need an immediate response and have to get a ticket"

[See full review](https://www.capterra.com/p/10010509/DeskManager/#Capterra___6519478)

ET

Evgueni T.

Owner

> "desk manager and web manager were successfully setup and I did not have any issue with that whenever i need help i call and I get..."

[See full review](https://www.capterra.com/p/10010509/DeskManager/#Capterra___6825241)

MR

Marc R.

Owner

> "Customer service response time is sometimes slow"

[See full review](https://www.capterra.com/p/10010509/DeskManager/#Capterra___5004478)

[View Reviews](https://www.capterra.com/p/10010509/DeskManager/reviews/)

## User interface

[CDK Global](https://www.capterra.com/p/122988/CDK-Global/)

4.11 (207)

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)

4.89 (238)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

CDK Global

13/50

-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Barcode/Ticket Scanning
-   Buy Here, Pay Here
-   Calendar Management
-   Communication Management
-   Contact Database
-   Customer Database
-   Customer History
-   Customizable Forms
-   Customizable Reports
-   Discount Management
-   Document Management
-   Document Storage
-   Email Management
-   Financing Management
-   For Automotive Dealerships
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Lead Capture
-   Lead Management
-   Lease Tracking
-   New Car Dealer
-   Payment Collection
-   Price/Margin Management
-   QuickBooks Integration
-   Quotes/Estimates
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Sales Floor Management
-   Sales Reports
-   Service Department
-   Stock Management
-   Summary Reports
-   Third-Party Integrations
-   Used Car Dealer

[See all features](https://www.capterra.com/p/122988/CDK-Global/#features)

AutoManager

Top features

36/50

-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Barcode/Ticket Scanning
-   Buy Here, Pay Here
-   Calendar Management
-   Communication Management
-   Contact Database
-   Customer Database
-   Customer History
-   Customizable Forms
-   Customizable Reports
-   Discount Management
-   Document Management
-   Document Storage
-   Email Management
-   Financing Management
-   For Automotive Dealerships
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Lead Capture
-   Lead Management
-   Lease Tracking
-   New Car Dealer
-   Payment Collection
-   Price/Margin Management
-   QuickBooks Integration
-   Quotes/Estimates
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Sales Floor Management
-   Sales Reports
-   Service Department
-   Stock Management
-   Summary Reports
-   Third-Party Integrations
-   Used Car Dealer

[See all features](https://www.capterra.com/p/10010509/DeskManager/#features)

### Recognition

No recognitions have been awarded to CDK Global

AutoManager

Best Value Auto DealerSoftware (2026) 

Best Value Auto DealerSoftware (2024) 

### Deployment & support

CDK Global

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AutoManager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CDK Global

-   By CDK Global
-   Located in United States
-   Founded in 1974

AutoManager

-   By AutoManager
-   Located in United States
-   Founded in 1987

## Popular Comparisons

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vs

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[CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.11 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/)

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[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.89 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

vs

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$50/month

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4.9

Features

4.8

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/71935-10010509/DealerCenter-vs-DeskManager)

[CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.11 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/)

vs

[PBS Systems](https://www.capterra.com/p/2059/PBS-DMS/)[3.91 (11)](https://www.capterra.com/p/2059/PBS-DMS/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

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Features

4.1

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/2059-122988/PBS-DMS-vs-CDK-Global)

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.89 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

vs

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Features

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4.9

Ease of Use

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[CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[4.11 (207)](https://www.capterra.com/p/122988/CDK-Global/reviews/)

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[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.89 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

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Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-10010509/Dynamics-365-vs-DeskManager)

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.89 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$50/month

Price

$19/month

4.9

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-10010509/Pipedrive-vs-DeskManager)

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.89 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$50/month

Price

$69/month

4.9

Features

4.3

4.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-10010509/Bitrix24-vs-DeskManager)

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.89 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

vs

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

$50/month

Price

$299/month

4.9

Features

4.1

4.9

Ease of Use

3.6

[View full comparison](https://www.capterra.com/compare/76390-10010509/Infusionsoft-vs-DeskManager)

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[4.89 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

vs

[Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)[4.74 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

$50/month

Price

$40/month

4.9

Features

4.7

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/130149-10010509/bpm-online-CRM-vs-DeskManager)