Cleo Integration Cloud vs MYOB Acumatica: Which is a better fit?

The installation services were great and Cleo's customer support is outstanding. I have never had issues with getting a hold of customer support and getting any questions answered.

If you do not have the right PTF's on the Power 8 installed it will fail badly.

Features are what I like best as well as ease of use. The fact that clarify is being integrated in Harmony is great and will assist our company greatly.

The log errors are often difficult to understand if you aren't familiar with java.

Initial support I get from professional services team is good. Sales Team and Customer success Manager are really wonderful people to work with.

Communication from the company can be poor. I usually come across product upgrades myself rather than through communications from the company.

Ease of Use and Ease of the implementation. Tech Support is great and can work with you to help check issues on your system.

Randy R

IT Manager

And both times we found out the problem wasn't even with their software, but a connection issue between us and the customers.

Erica E

Ceo Busygates

The greatest thing I loved about this product was its cloud base feature. I was also able to streamline my business effectively.

A number of the reports are so poorly laid out they are worthless. You can't delete or amend a transaction - so inefficient.

Joanne J

Author

I'm very happy with MYOB's Advanced accounting software. I enjoy it's ease of functionality and how it spits out a month end and year end set of accounts like a breeze.

For the past 3 months, we have had major problems with MYOB's hosting of the service which has ranged from zero access to the system, to system drop outs to 'business events' not firing.

It has a certain ease of use and accessibility without giving up functionality. There is a reason why it's one of the most popular tax/accounting software for small businesses in Australia.

That Accumulation for TOIL needs to be adjusted manually and can get missed. Not being able to see how much leave a person has without printing a report whilst conducting the timesheet checks.

A key strength of the fixed asset module is that we can attach things like CAPEX approvals, quotations etc to the fixed asset record.

The receivables and release to customers for imported one-off or low-volume replacement parts as a very awkward workflow that is counterproductive unless you spend a lot of $$$$ on customisation.