Cleo Integration Cloud vs Lobster_data: Which is a better fit?

The installation services were great and Cleo's customer support is outstanding. I have never had issues with getting a hold of customer support and getting any questions answered.

If you do not have the right PTF's on the Power 8 installed it will fail badly.

Features are what I like best as well as ease of use. The fact that clarify is being integrated in Harmony is great and will assist our company greatly.

The log errors are often difficult to understand if you aren't familiar with java.

Initial support I get from professional services team is good. Sales Team and Customer success Manager are really wonderful people to work with.

Communication from the company can be poor. I usually come across product upgrades myself rather than through communications from the company.

Ease of Use and Ease of the implementation. Tech Support is great and can work with you to help check issues on your system.

Randy R

IT Manager

And both times we found out the problem wasn't even with their software, but a connection issue between us and the customers.

From my experience, the absolutely best feature about Lobster _data is how reliable it is and, equally important, that it has had me covered for most of the EDI integration projects.

No real areas that we feel we don't like or is difficult to use.

Icing on the cake was the fantastic software support, which in 100% of cases was approachable, professional and effective.

Liam L

IT Manager

The 10 profiles max limitation, the next tier is vastly more expencive.

Lobster_data is easy to implement. It offers a truly outstanding connection and integration with SQL server at all levels.

It is a minor issue but something frustrating nevertheless.

Lobster Data is a great tool and easy to use, the team at Lobster are also very supportive with any questions or issues and the scalability of Lobster is also very flexible.