# Compare Nimble vs Nutshell 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Nimble and Nutshell based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/123032-144340/Nimble-vs-Nutshell --- # Nimble vs Nutshell Features and Cost Comparison Last updated July 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NimbleNutshell2/4 selected [Nimble](https://www.capterra.com/p/123032/Nimble/)[4.4 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/) [## Nimble](https://www.capterra.com/p/123032/Nimble/)[4.4 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/) Starting Price $29.90/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [1,868 reviews](#user-reviews) Positive 1,656 Neutral 168 Negative 44 [## Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/) Starting Price $13.00/month Value-for-Money 4.4 Functionality 4.1 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [621 reviews](#user-reviews) Positive 546 Neutral 60 Negative 15 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,855 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Not enough reviews Feature ratings Data Security \-- Contact Management 4.4 Lead Management 4.3 Sales Pipeline Management 4.2 Activity Dashboard \-- 72%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.4 Lead Management 4.5 Sales Pipeline Management 4.5 Activity Dashboard 5.0 User satisfaction User satisfaction 4.4 User reviews[1,868](https://www.capterra.com/p/123032/Nimble/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.4 User reviews[621](https://www.capterra.com/p/144340/Nutshell/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $29.90Per User, Per Month - Free version - Free trial Price starts from $13Per User, Per Month - Free version - Free trial Best for Best for AI-powered CRM for email marketing, sales, and growth. Nurture relationships and close more deals — all in one simple platform. Best for Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software. ## User reviews Pros & cons VR Verified Reviewer Graphic Designer > "Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6575685) AA Alex A. Peer support specialist, drug and alcohol counselor > "How to overall good experience if I had to pick one certain thing, I was not a fan of it would probably have the email marketing was kind of confusing..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___7124956) Abel A. Agent > "It's software that I really liked because it allowed me to simplify the management of my contacts and facilitate my research, but on the other hand it..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___5071543) BL Byron L. Blogger > "The pricing structure can be a bit confusing if you're new to this type of software; there are different plans depending on how many people will be..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4165071) AM Alison M. Chat Agent > "What I like about the Nimble software tool is that it has great features it helps generate good quality leads and helps business owners manage business." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4917789) DN Debbie N. Manager > "Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855) JM Jaime M. Regional Sales Manager > "Nimble is simple to use, solution oriented and affordable for growing businesses, like ours, that requires special focus and dedicated attention in..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6648885) HS Harsha S. Web Developer > "Additionally, I perhaps find that the software's advanced features and customization options can be somewhat overwhelming at first, requiring a bit of..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4614835) VR Verified Reviewer designer > "It is highly recommended to industry professionals, coaches, authors, or consultants who need to track important relationships." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6505403) SD Steve D. Business Owner > "I think having tried a few different CRM systems out there like Sales Force, Trello etc, Nimble has a long way to go and although they aren't the most..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4389349) SB Sara B. Teacher > "I have used it for LinkedIn reviews and to connect with colleagues" [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6510403) SS Sofia S. Product Manager Marketing Moda > "The only downside of Nimble is that it can be a bit pricey for smaller businesses." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4663072) JM Jaime M. Regional Sales Manager > "Can be customized to suit the unique aspects of our business." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6648885) IF Iqra F. Recruitment Specialist > "Some integrations like linked-in do not work correctly sometimes." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4622122) VH Victor H. Sales Specialist. > "Trackable emails makes this platform quite reliable and secure." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6595902) SB Sarah B. Freelance writer > "I feel like it’s a little too pricey for me comparing it to the other companies." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4868563) Emma S. Business Administrator > "It personalizes relationships with customers so that everyone is satisfied and the processes that drive business growth are much more controlled and..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___5026168) SP Simon P. reviewer > "Trying to run my business without Nimble was not very efficient." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4404837) Ronald Abilmar R. Marketing Manager > "I love being able to keep up with my activities and updates from my contacts this has allowed me to stay even more connected and up to date." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___5010067) VR Verified Reviewer Full Time Translator > "It lacks the geotargeting, live chat and data visualization features." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3129458) IE Irma E. Advisor > "My overall experience has been good it has help my company organizing and tracking all of our data making it let stressful for us as users." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6006537) SD Steve D. Business Owner > "Their email system is shambolic to say the least and one of the worst Ive used." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4389349) Emma S. Business Administrator > "Its quality of operation has made my entire work team feel more satisfied with being able to have all the information on the same platform and more..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___5026168) SS Stephanie S. Author > "Personally the navigation just didn't "click" with my brain. While the program is great, just the site navigation didn't seem to flow and it was hard..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3326299) DN Debbie N. Manager > "Reporting and analytics: Nimble provides detailed reporting and analytics capabilities, allowing users to track their sales pipeline and monitor their..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855) VR Verified Reviewer Senior Content writer > "I have faced some difficulties while integrating APIs but as it is not a priority now, I have skipped it. But, I would like to suggest the Nimble team..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3332757) Khothatso M. Freelancer > "Their interface is extremely user-friendly and which enables you to collect a lot of information, and the Email interface is good and allows for smooth..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3691323) BK Bill K. Owner > "I found that Nimble is nice for the most basic level of CRM tasks, but after that it gets buggier or it just doesn't offer those functions." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3401372) VR Verified Reviewer Web Marketing > "Lastly, the integration with popular social media platforms is a fantastic feature as it allows me to manage my social media interactions from within..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4582175) TR Thomas R. CEO > "Partially outdated views that do not fit into the overall picture (e.g. calendar)" [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3458578) HS Harsha S. Web Developer > "Nimble offers a mobile app that allows you to access and manage your customer data on-the-go, ensuring that you can stay productive and responsive even..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4614835) MY Marco Y. Consultant > "Formating of emails is not easy to use." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3745082) CD Carl D. News Director > "Great for email campaigns, newsletters, and easy to use!" [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6506073) Nurul Saidah M. Personal Banker > "Many times, the thumbnail images of the contacts displayed the incorrect photo." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3538050) SB Sarah B. Freelance writer > "I love how I can see all my data and contacts along with the history of everything that I upload anyway into my system and use for easy processing and..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4868563) Saket K. Software Engineer > "Sometimes Nimble stops responding due to which the users need to wait for Nimble to start responding again." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3456615) AF Agustin F. Market Research > "I like it because this software has tools such as Kanban boards, analysis dashboards, and other resources to help users plan and manage projects..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4871163) KK Kyle K. Youtuber > "customer service was pretty awful even with the free trial, got minimal help to even deploy it. nor did i get any of my questions answer really." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3242789) MFA Mohd Farizan A. Business Owner > "Nimble CRM is a very helpful software that helps me not only to track my communications with prospects and clients but also to measure our sales..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4575428) Tara B. QP > "The mobile version is difficult to manage and not all functions work as they are intended." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3034926) Luke H. Owner > "I could easily add social media contacts as leads when I stayed on the platform and I could do with same when I used email It’s a lightweight CRM..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4101021) KS Kapil S. Manager > "Complexities in the Integration of software with other platforms is a little challenging" [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3533238) DN Debbie N. Manager > "Lead capture: The platform provides lead capture capabilities, allowing users to easily capture and store information about potential customers." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855) Nurul Saidah M. Personal Banker > "There were certain aspects of sending emails that did not operate as intended." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3538050) IM Ibrahem M. nursing specialist > "It is very excellent in contact management tools and is preferred by entrepreneurs as well in recording data and phone numbers and reusing it in social..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4754811) Joseph D. SEO Specialist > "Moving a contact list over to Nimble is a little frustrating." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2960473) DN Debbie N. Manager > "Nimble integrates with most popular apps and services, allowing you to seamlessly sync data between different systems. " [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855) KM Kimberley M. CEO > "I don’t like the challenge of not being able to connect my Apple phone - I can’t grab pics from my photos to add to a text message." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2639741) Joel B. Administrative Secretary > "I can quickly create, modify, or view contact data with Nimble's Prospector App from any location online." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4600275) AC Alfonso C. Software Engineer > "If you're not using Office 365, you don't have access to some of the more complex features, which just makes Nimble a more expensive and fancier Task..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2606753) DN Debbie N. Manager > "Benefits Nimble allows you to quickly and easily build out custom CRM solutions tailored to your specific business needs. " [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855) MO Mark O. Senior Systems Administrator > "My only complaints about our Nimble are its cost, limited mobile app functionality and lack of Office 365 integration." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2704233) BL Byron L. Blogger > "It integrates seamlessly with other popular services like Mailchimp or Google Analytics so that you don't have to worry about connecting multiple..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4165071) PK Peter K. Founder at wireofnews > "If you have large database of contacts then it will sometimes becomes headache for you because it fails to upload your all contacts." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2333652) Prudencia F. Technician in Energy and Thermal Engineering > "Furthermore, the capability to sync with other services allows me to quickly add new contacts to my database." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4642099) MM Mireia M. Student > "I don't like how you can only message a limited amount of people at the same time when you need to reach more if it's an important message about date..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2739596) Abdelkadir B. Teacher > "It features a reasonably straightforward, intuitive, and well-organized user interface, and it is a reasonably comprehensive CRM that combines other..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3704630) EEB Engoudou Edzimbi B. Freelance > "I recently noticed that some data like phone number are not available and even the Nimble interface is not performing as well as it used to. " [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2631748) Eileen C. Senior Product Manager > "The adaptable nature of this software includes to the ease of utilize, Nimble Miner app is exceptionally valuable because it provides all the social..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4799375) SG Stefano G. dds > "maybe the ergonomics of the right panel is not top-notch" [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3118683) HS Harsha S. Web Developer > "This allowed me to quickly and effectively manage my customer relationships, resulting in better communication and increased productivity." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4614835) AW Andrew W. Manager, Centralized Services > "The interface was a bit difficult to get used to." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3456719) IE Irma E. Advisor > "The best part it gives you follow up notifications." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6006537) RL Remus L. Real Estate Agent > "It takes too much time to learn and hardly save the information, sometimes will bug out the new data and gone nowhere and need redo the process again. " [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2942823) LAP Leslie Ann P. Real Estate Virtual Assistant > "What I like most about this product is its ability to setup a followup task which leads to a more efficient way of working." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4469106) NM Ntsako M. Customer care and sales supervisor > "Seems like the web version is much easier to use than the app which is a complete disaster." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2956459) AM Andres M. Research > "Easy to use and very intuitive, for sales tracking it saves you a lot of money and is great for lead management" [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6259195) Shayda W. Consultant > "Nimble, like, all other Salesforce platforms is not incredibly intuitive." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3257257) DN Debbie N. Manager > "It provides an integrated messaging platform and allows users to have conversations in real-time. " [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855) Jordana gonçalves va V. Platform that brings together all the tools I need > "Sometimes bugs happen that cause a certain instability, and with a high demand for work I have to complement it with other software, because it is not..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2304134) YJ Yashovardhan J. Researcher > "It's a powerful tool that can help businesses keep track of their customer data, interactions, and communications." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4253978) TT Thabang T. team leader > "I think its a bit expensive for everyone in the market to afford it" [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3310890) EK Elijah K. Digital Marketer > "The marketing Automation works wonders, we have been able to reach potential customers more effectively via email and the internet thanks to Nimble." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4583078) JS Julius S. Quality Specialist > "The email feature is underwhelming and needs to be improved and the dashboard is not customizable." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2680832) Eileen C. Senior Product Manager > "Client understanding administration, detailing, arranging and portable app are total and utilized all through our deals office." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4799375) BK Bill K. Owner > "It's a bit buggy." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3401372) HS Harsha S. Web Developer > "Overall, Nimble is a powerful tool that can greatly improve your business's customer relationships and workflow, making it a worthwhile investment for..." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4614835) VR Verified Reviewer Junior Software Engineer > "The dashboard isn't easy to understand and needs bunches of upgrades in arranging of devices and modules." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2802005) Elijah J. Automation Engineer > "It allows me to centralize all the information related to my clients in one place." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4813786) VR Verified Reviewer Manager > "I think the main weakness is trying to get data out of nimble to try and send to others." [See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2647164) [View Reviews](https://www.capterra.com/p/123032/Nimble/reviews/) Marcus B. Founder and Advocate > "Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583) RB Roderick B. Director Owner > "The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7092735) JT John T. Owner > "The mobile app is excellent for logging notes and updates right after meetings, and the email and calendar integrations keep everything..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065693) AB Amber B. CEO > "Tried to cancel after three weeks of going around and around with the help desks and videos, only to learn much of what we thought..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7165662) BC Brook C. Partner > "The mobile app allows for on-the-go solutions, email integrations are powerful for historical context, and it's highly intuitive to use..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619) JB Jeff B. CRO > "Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t in..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776) RW Robert W. Sales manager > "It also allows for a more collaborative sales process, as you can easily see which tasks your colleagues have completed and see their..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064924) GT Guy T. COO > "The app is no where near as efficient and easy to maneuver as the website and just as easy to open up a browser on the phone instead of..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6443338) Nicky B. Chief of Staff > "We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400) JF Jody F. Territory Sales Representative > "All of the data is there, but extracting it in a customizable, meaningful report format is lacking." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7069096) BC Brook C. Partner > "I think Nutshell's highlights include its UX/UI, efficiency of workflows, strong email and other integrations, and mobile app quality. " [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619) Sera A. Bussness development realtor > "Sometimes the system creates duplicates, and it makes my job a little confusing as I need to redirect the lead." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005) LE Logan E. Digital Marketing Manager > "Pipelines are clear and customizable, activity tracking is straightforward, and managers get solid visibility into performance without..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068832) Nicky B. Chief of Staff > "Nutshell can feel a bit dated at times, like old enterprise SaaS software." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400) Marcus B. Founder and Advocate > "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583) MM Maggie M. Business Development Coordinator > "I wish there was less wait time- it takes a while to load sometimes and other times does not load at all (does not happen with other..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064755) EJ Erin J. Director of Special Projects > "Nutshell does a good job of organizing and maintaining full records of interactions, conversations, emails, and notes with our..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064966) JL Jessica L. Business Development Consultant > "It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740) Samantha C. Marketing Specialist > "I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for the..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067354) ER Emily R. Director of Communications > "Because I use NS for communications, and it's what we use for our email marketing, I have an issue with the lack of drip sequence..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175) MM Madelynn M. Campaign Director > "It allows me to learn our clients wants and needs and to pick up threads that others have dropped" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672) VR Verified Reviewer Marketing Director > "We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065797) CO Casey O. Senior Consultant > "Again, it is a nice way to have a lot of automation for a small company without having to spend a lot on one of the "big" CRM tools..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064798) Daniel N. SVP of Business Development > "It lacks a feature to create your own workflow from scratch." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726) SL Stefan L. Sales Manager > "I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over to..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064893) Alexander Elliot P. CIO > "Too many other products require less technical people to become more savvy and that causes resistance, and slow uptake." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064959) Nicolas B. Sales and Customer Service > "It helps us out a lot streamlining and setting up reminders for the many steps that we have in our sales." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064720) RL Ryan L. Sales Manager > "Some features do not integrate with our high level of cyber security." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065473) Sera A. Bussness development realtor > "It did help reach our goal into understanding where the leads come from, geographical area, referrals, agents,etc." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005) NC Nick C. Director of Business Development > "It is also cumbersome to add a new customer, notes, and contacts while using the mobile app." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060) RT Reed T. Business development manager > "It also is easy to keep track of potential customers and what stage they are in the sales process." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7087904) ND Normand D. Business development > "Information is sometimes too complicated to register & we do not have all the customers contact info in the first meeting." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6665568) AB Alex B. Marketing Coordinator > "Syncing with Gmail/Outlook is seamless, making communication tracking effortless." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272) JM Jay M. Territory sales manager > "Not being able to add attachments to emails inside the system" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6706802) JB Jeff B. CRO > "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776) VD Verity D. Sales > "I do not have any dislikes with the program, but it does seem to lag after a contact is recorded." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707) ER Emily R. Director of Communications > "I love the ability to track client communications, leave notes for colleagues, and have all client information in one place." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175) ET Emilee T. Account Sales Specialist > "Sometimes hard to navigate when trying to find all contacts for a company with multiple branches." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747095) Sera A. Bussness development realtor > "The system guarantees security in its overall everyday task and it provides great customer support if something is not clear." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005) AW Alexander W. Manager of Marketing and Engagement > "There are a few features that are not available in terms of sending mass emails." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6493305) Elias W. marketing and finance > "It is an excellent platform to have a perfect follow-up of sales and manage each client, with marketing through email it has been a..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6533576) Garret W. Regional Account Manager > "Unfortunately for my team, Nutshell is geared more towards products than services." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916) Garret W. Regional Account Manager > "There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916) Andrew A. Associate Director of Operations > "It gets daily use from me and not having it would make my life so much more needlessly difficult." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775) SM Sibusiso M. Admissions Consultant > "It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922) Hayden L. C. Market Research Analyst > "I don't like not being able to call a support line." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064802) AB Alex B. Marketing Coordinator > "Thanks to automated reminders and sales process visibility, our team’s productivity has soared." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272) MY Michele Y. We don’t have titles > "Just the fact that I cannot control undo things in the email section for instance, if I accidentally bump something and erase a large..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333609) Daniel N. SVP of Business Development > "I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726) Cherrye M. Founder CEO > "It doesn't feel small-business friendly." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065775) KM Kymberly M. Director > "Email management feature, customer support consistency, user friendly, value for my money." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7128828) DM Diana M. Account Manager > "The mobile app is less efficient than the desktop version" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6695380) VA Victoria A. Director of Marketing and Sales > "Has been enjoyable from the start, responsive and effective team that listens and presents solutions for our business." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7088108) CD Catherine D. Owner > "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606) BC Brook C. Partner > "We can see in real-time across devices which opportunities are advancing and where others were left behind." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619) MM Madelynn M. Campaign Director > "It can be complicated to learn to use, especially in the beginning." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672) Ross M. CPO > "For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742) JA Jon A. Water Treatment and Inside Sales Consultant > "A lot of the marketing functions are less than intuitive." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237) BR Bryan R. President > "Having migrated from Salesforce, it is nice to see that we can report on basic business metrics with a few clicks rather than requiring..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6537567) CD Cindy D. Client Engagement Coordinator > "email synch is a little sketchy." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6549519) MM Mnjunatha M. Senior Business Consultant > "Nutshel is a strong contender in the productivity and AI-assistance space, particularly for users who need to process information..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6809696) MS Michael S. Agency Owner > "There was always something missing, or it was clunky and too difficult to set up." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6581112) KR Kari R. HR and Administration Manager > "It's great to have everything in one place and to be able to see real time notes from the team." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067743) KC Kelsey C. Sales Manager > "Once in a while I am searching for a company, and it won't show up.." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6671105) SM Sibusiso M. Admissions Consultant > "It’s a reliable CRM that supports day-to-day admissions and sales activities effectively." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922) ML Mark L. CEO > "Copying emails into Nutshell and assuring they are attached to the correct Lead, and only to the correct Lead, is a pain in the neck. " [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___4964606) Ross M. CPO > "Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742) JT Joel T. Owner > "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live chat..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602) Patrick G. Chief Drinking Officer > "Nutshell was the only platform that provided me with all the features I needed, without the bloat, at a price point that seemed too..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065690) MT Matthew T. Business Development Executive > "I don't like that it can be hard to find leads." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6750305) JK Jackie K. Administrative Assistant > "I like the transparency it provides for sales people, management, and admin." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6885931) AO Allison O. Development Director > "The hardest part of Nutshell to understand and use is the Dashboard." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6451664) KH Kelsey H. Coordinator > "You just keep moving forward! And customer support is nice because if I have a FAQ, then the chat bot can answer it." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065809) TH Tonya H. Brand Marketing Director > "I am not liking the design features - very basic." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6622155) VD Verity D. Sales > "I love the duplicate feature to prevent the same client being entered." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707) NC Nick C. Director of Business Development > "Seems buggy at times." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060) AA Alex A. Peer support specialist, drug and alcohol counselor > "Was a big fan of the team collaboration lead management email management customer support and security." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7124952) IN Ian N. Product Marketing Specialist > "It crashes every single day, terrible user experience." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747183) JF Jordan F. Regional Sales Manager > "Easy user interface that allows you to filter leads/contacts quickly." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068584) SM Sarah M. Sales director > "Lacks a few features of a salesforce, can’t manage SDR campaigns" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333573) [View Reviews](https://www.capterra.com/p/144340/Nutshell/reviews/) ## User interface [Nimble](https://www.capterra.com/p/123032/Nimble/) 4.38 (1,868) [Nutshell](https://www.capterra.com/p/144340/Nutshell/) 4.36 (621) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Nimble 32/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/123032/Nimble/#features) Nutshell Top features 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/144340/Nutshell/#features) ### Recognition Nimble is recognized as a top-rated tool in 5 Capterra Shortlist reports Nutshell is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Nimble Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Nutshell Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Nimble - By Nimble - Located in United States - Founded in 2009 Nutshell - By Nutshell - Located in United States - Founded in 2009 ## Popular Comparisons [Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $29.9/month Price $25/month 4.2 Features 4.4 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-123032/Salesforce-vs-Nimble) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $13/month Price $20/month 4.1 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144340-152373/Nutshell-vs-HubSpot-CRM) [Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $29.9/month Price $20/month 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/123032-152373/Nimble-vs-HubSpot-CRM) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $13/month Price $25/month 4.1 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-144340/Salesforce-vs-Nutshell) [Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $29.9/month Price $14/month 4.2 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123032-155928/Nimble-vs-Zoho-CRM) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $13/month Price $14/month 4.1 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144340-155928/Nutshell-vs-Zoho-CRM) [Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $29.9/month Price $7/year 4.2 Features 4.5 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/123032-204998/Nimble-vs-Bigin-by-Zoho-CRM) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $13/month Price $7/year 4.1 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144340-204998/Nutshell-vs-Bigin-by-Zoho-CRM) [Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $29.9/month Price $50/month 4.2 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123032-157279/Nimble-vs-Dynamics-365) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $13/month Price $50/month 4.1 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/144340-157279/Nutshell-vs-Dynamics-365) [Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) $29.9/month Price $250/month 4.2 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/123032-210630/Nimble-vs-Kylas) [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $13/month Price $20/month 4.1 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144340-152769/Nutshell-vs-eWay-CRM)