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Zoho CRM vs Nimble: Which is a better fit?

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What's your intended use case?
Summary
Key features rated by users
Features selected based on 14,600 reviews from CRM users.
% Fit
High performer
Feature ratings
Contact Management
4.4
Sales Pipeline Management
4.4
Lead Management
4.4
Reminders
4.5
Customizable Fields
4.4
% Fit
Not enough reviews
Feature ratings
Contact Management
4.4
Sales Pipeline Management
4.2
Lead Management
4.3
Reminders
5.0
Customizable Fields
4.5
User satisfaction
4.3
User reviews6,912
Ease of use
4.1
Functionality
4.3
Value for money
4.3
Customer support
4.1
4.4
User reviews1,882
Ease of use
4.3
Functionality
4.2
Value for money
4.3
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Zoho CRM can be used by businesses of all sizes. You can even build your own version of Zoho CRM. Sell smarter and faster with Zoho CRM.

Business Services Media & Internet Software Manufacturing Finance

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-9567a6a9-a0cf-430c-a443-08dc6003b090
Nicole D
Owner
4.0

Nicole D.: My name's Nicole. I'm the owner and founder of Nicole Du Guay Coaching & Consulting, and I give Zoho CRM a four out of five. Prior to using Zoho CRM, I've tried a number of different CRM platforms, and Mindbody Online is an example and a couple of other ones. And I found that Zoho CRM, although the other platforms have ... Some are more specific for specific industries. Having tested a number of them, I just find that I like the integration and the versatility of Zoho CRM a lot better. The number one reason that I decided to try Zoho CRM was because I was already using Zoho Meetings and I liked the idea that I can integrate my calendar and my booking system and have it directly linked to my meetings platform that I was already using. Zoho CRM was a little bit challenging at first. It does take a little bit of time to find your way around the platform, but once I was familiar with it, it was actually really easy to get the hang of and get into using it. I would recommend that anybody wanting to use Zoho CRM take some time just to look at all the other integrations that you're already using and wanting to use and actually consider combining your accounts into the Zoho platform because I did find that if you had platforms like MailChimp, for example, that was separate, it actually ... Even though you can make it work, it actually is just easier if you keep everything in the Zoho family, which I would recommend.

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Walter B
Director of Sales
5.0

Walter: Hi, I'm Walter, director of Sales of ibm/SEIMless. And I rate Nimble a 5. Before using Nimble, we were using HubSpot. I did like HubSpot, but one of the things I did not like as we were growing is as we added additional feature, it became pretty costly for every little feature that we wanted. And we were introduced to Nimble, and I'm trying to think of the other one, I think it's called Monday and Soho. We choose Nimble for the fact that it had everything that we wanted at the price structure, and we were pretty happy with it once we got it up and running. The reason we choose Nimble was majority of the features that we were looking for plus there were additional features that helped us along the way was tracking emails, tracking campaigns. What I mean by tracking campaigns is seeing how many emails in the campaign was actually opened, the percentage, how long they viewed the email, how many times they've actually opened the email and who opened the links to our company website. Getting started with Nimble was actually somewhat easy based on my experience with CRMs. There was a couple of hiccups that we wanted to make sure that we were doing it properly to gather the information and to enter information that we needed, such as customer data, sales tracking, being able to monitor open and close emails. And being able to view emails to retain emails, so that way when we were sending out campaigns or emailing a customer regarding projects or introducing ourself, we had a copyright in front of us without having to open another application. But the process was very seamless. It wasn't that much of a headache, and we were very happy that we were able to get it up and running pretty quickly. I would recommend Nimble over quite a few CRMs that I've used in the past. I've used the HubSpot, I've used the Dynamics. I've used some that probably you haven't heard of before. But one of the things I love about Nimble was the ease of use when we needed support or ask question was pretty simple to do that either by using the chat or phone. Currently, for the cost and for what you're getting, I think is one of the best CRMs out there in the market today that I would recommend for people to get involved in and-

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User interface
155928 video thumbnail}
1 Video
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1 Video
155928
5 screenshots
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Zoho CRM

Top Features
34/37
  • Customer Journey Mapping
  • Data Security
  • Lead Scoring
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Nimble

23/37
Show CRM Software Features +
Zoho CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Nimble
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho CRM
  • By Zoho
  • Located in United States
  • Founded in 1996
Nimble
  • By Nimble
  • Located in United States
  • Founded in 2009
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