# Compare Nimble vs Act! 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Nimble and Act! based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/123032-175860/Nimble-vs-Act

---

# Nimble vs Act! Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NimbleAct!2/4 selected

[Nimble](https://www.capterra.com/p/123032/Nimble/)[4.4 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/)

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (921)](https://www.capterra.com/p/175860/Act/reviews/)

[## Nimble](https://www.capterra.com/p/123032/Nimble/)[4.4 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/)

Starting Price

$29.90/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [1,868 reviews](#user-reviews)

Positive

1,656

Neutral

168

Negative

44

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (921)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

JC

Based on [921 reviews](#user-reviews)

Positive

662

Neutral

107

Negative

152

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.4

Lead Management

4.3

Sales Pipeline Management

4.2

Activity Dashboard

\--

78%Fit

High performer

Feature ratings

Data Security

4.5

Contact Management

4.3

Lead Management

4.0

Sales Pipeline Management

4.0

Activity Dashboard

4.2

User satisfaction

User satisfaction

4.4

User reviews[1,868](https://www.capterra.com/p/123032/Nimble/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.3

Customer support

4.3

User satisfaction

3.9

User reviews[921](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.6

Price starts from

Price starts from

$29.90Per User, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

AI-powered CRM for email marketing, sales, and growth. Nurture relationships and close more deals — all in one simple platform.

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

## User reviews

Pros & cons

VR

Verified Reviewer

Graphic Designer

> "Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6575685)

AA

Alex A.

Peer support specialist, drug and alcohol counselor

> "How to overall good experience if I had to pick one certain thing, I was not a fan of it would probably have the email marketing was kind of confusing..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___7124956)

Abel A.

Agent

> "It's software that I really liked because it allowed me to simplify the management of my contacts and facilitate my research, but on the other hand it..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___5071543)

BL

Byron L.

Blogger

> "The pricing structure can be a bit confusing if you're new to this type of software; there are different plans depending on how many people will be..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4165071)

AM

Alison M.

Chat Agent

> "What I like about the Nimble software tool is that it has great features it helps generate good quality leads and helps business owners manage business."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4917789)

DN

Debbie N.

Manager

> "Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855)

JM

Jaime M.

Regional Sales Manager

> "Nimble is simple to use, solution oriented and affordable for growing businesses, like ours, that requires special focus and dedicated attention in..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6648885)

HS

Harsha S.

Web Developer

> "Additionally, I perhaps find that the software's advanced features and customization options can be somewhat overwhelming at first, requiring a bit of..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4614835)

VR

Verified Reviewer

designer

> "It is highly recommended to industry professionals, coaches, authors, or consultants who need to track important relationships."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6505403)

SD

Steve D.

Business Owner

> "I think having tried a few different CRM systems out there like Sales Force, Trello etc, Nimble has a long way to go and although they aren't the most..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4389349)

SB

Sara B.

Teacher

> "I have used it for LinkedIn reviews and to connect with colleagues"

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6510403)

SS

Sofia S.

Product Manager Marketing Moda

> "The only downside of Nimble is that it can be a bit pricey for smaller businesses."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4663072)

JM

Jaime M.

Regional Sales Manager

> "Can be customized to suit the unique aspects of our business."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6648885)

IF

Iqra F.

Recruitment Specialist

> "Some integrations like linked-in do not work correctly sometimes."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4622122)

VH

Victor H.

Sales Specialist.

> "Trackable emails makes this platform quite reliable and secure."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6595902)

SB

Sarah B.

Freelance writer

> "I feel like it’s a little too pricey for me comparing it to the other companies."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4868563)

Emma S.

Business Administrator

> "It personalizes relationships with customers so that everyone is satisfied and the processes that drive business growth are much more controlled and..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___5026168)

SP

Simon P.

reviewer

> "Trying to run my business without Nimble was not very efficient."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4404837)

Ronald Abilmar R.

Marketing Manager

> "I love being able to keep up with my activities and updates from my contacts this has allowed me to stay even more connected and up to date."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___5010067)

VR

Verified Reviewer

Full Time Translator

> "It lacks the geotargeting, live chat and data visualization features."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3129458)

IE

Irma E.

Advisor

> "My overall experience has been good it has help my company organizing and tracking all of our data making it let stressful for us as users."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6006537)

SD

Steve D.

Business Owner

> "Their email system is shambolic to say the least and one of the worst Ive used."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4389349)

Emma S.

Business Administrator

> "Its quality of operation has made my entire work team feel more satisfied with being able to have all the information on the same platform and more..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___5026168)

SS

Stephanie S.

Author

> "Personally the navigation just didn't "click" with my brain. While the program is great, just the site navigation didn't seem to flow and it was hard..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3326299)

DN

Debbie N.

Manager

> "Reporting and analytics: Nimble provides detailed reporting and analytics capabilities, allowing users to track their sales pipeline and monitor their..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855)

VR

Verified Reviewer

Senior Content writer

> "I have faced some difficulties while integrating APIs but as it is not a priority now, I have skipped it. But, I would like to suggest the Nimble team..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3332757)

Khothatso M.

Freelancer

> "Their interface is extremely user-friendly and which enables you to collect a lot of information, and the Email interface is good and allows for smooth..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3691323)

BK

Bill K.

Owner

> "I found that Nimble is nice for the most basic level of CRM tasks, but after that it gets buggier or it just doesn't offer those functions."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3401372)

VR

Verified Reviewer

Web Marketing

> "Lastly, the integration with popular social media platforms is a fantastic feature as it allows me to manage my social media interactions from within..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4582175)

TR

Thomas R.

CEO

> "Partially outdated views that do not fit into the overall picture (e.g. calendar)"

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3458578)

HS

Harsha S.

Web Developer

> "Nimble offers a mobile app that allows you to access and manage your customer data on-the-go, ensuring that you can stay productive and responsive even..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4614835)

MY

Marco Y.

Consultant

> "Formating of emails is not easy to use."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3745082)

CD

Carl D.

News Director

> "Great for email campaigns, newsletters, and easy to use!"

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6506073)

Nurul Saidah M.

Personal Banker

> "Many times, the thumbnail images of the contacts displayed the incorrect photo."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3538050)

SB

Sarah B.

Freelance writer

> "I love how I can see all my data and contacts along with the history of everything that I upload anyway into my system and use for easy processing and..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4868563)

Saket K.

Software Engineer

> "Sometimes Nimble stops responding due to which the users need to wait for Nimble to start responding again."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3456615)

AF

Agustin F.

Market Research

> "I like it because this software has tools such as Kanban boards, analysis dashboards, and other resources to help users plan and manage projects..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4871163)

KK

Kyle K.

Youtuber

> "customer service was pretty awful even with the free trial, got minimal help to even deploy it. nor did i get any of my questions answer really."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3242789)

MFA

Mohd Farizan A.

Business Owner

> "Nimble CRM is a very helpful software that helps me not only to track my communications with prospects and clients but also to measure our sales..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4575428)

Tara B.

QP

> "The mobile version is difficult to manage and not all functions work as they are intended."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3034926)

Luke H.

Owner

> "I could easily add social media contacts as leads when I stayed on the platform and I could do with same when I used email It’s a lightweight CRM..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4101021)

KS

Kapil S.

Manager

> "Complexities in the Integration of software with other platforms is a little challenging"

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3533238)

DN

Debbie N.

Manager

> "Lead capture: The platform provides lead capture capabilities, allowing users to easily capture and store information about potential customers."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855)

Nurul Saidah M.

Personal Banker

> "There were certain aspects of sending emails that did not operate as intended."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3538050)

IM

Ibrahem M.

nursing specialist

> "It is very excellent in contact management tools and is preferred by entrepreneurs as well in recording data and phone numbers and reusing it in social..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4754811)

Joseph D.

SEO Specialist

> "Moving a contact list over to Nimble is a little frustrating."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2960473)

DN

Debbie N.

Manager

> "Nimble integrates with most popular apps and services, allowing you to seamlessly sync data between different systems. "

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855)

KM

Kimberley M.

CEO

> "I don’t like the challenge of not being able to connect my Apple phone - I can’t grab pics from my photos to add to a text message."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2639741)

Joel B.

Administrative Secretary

> "I can quickly create, modify, or view contact data with Nimble's Prospector App from any location online."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4600275)

AC

Alfonso C.

Software Engineer

> "If you're not using Office 365, you don't have access to some of the more complex features, which just makes Nimble a more expensive and fancier Task..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2606753)

DN

Debbie N.

Manager

> "Benefits Nimble allows you to quickly and easily build out custom CRM solutions tailored to your specific business needs. "

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855)

MO

Mark O.

Senior Systems Administrator

> "My only complaints about our Nimble are its cost, limited mobile app functionality and lack of Office 365 integration."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2704233)

BL

Byron L.

Blogger

> "It integrates seamlessly with other popular services like Mailchimp or Google Analytics so that you don't have to worry about connecting multiple..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4165071)

PK

Peter K.

Founder at wireofnews

> "If you have large database of contacts then it will sometimes becomes headache for you because it fails to upload your all contacts."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2333652)

Prudencia F.

Technician in Energy and Thermal Engineering

> "Furthermore, the capability to sync with other services allows me to quickly add new contacts to my database."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4642099)

MM

Mireia M.

Student

> "I don't like how you can only message a limited amount of people at the same time when you need to reach more if it's an important message about date..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2739596)

Abdelkadir B.

Teacher

> "It features a reasonably straightforward, intuitive, and well-organized user interface, and it is a reasonably comprehensive CRM that combines other..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3704630)

EEB

Engoudou Edzimbi B.

Freelance

> "I recently noticed that some data like phone number are not available and even the Nimble interface is not performing as well as it used to. "

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2631748)

Eileen C.

Senior Product Manager

> "The adaptable nature of this software includes to the ease of utilize, Nimble Miner app is exceptionally valuable because it provides all the social..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4799375)

SG

Stefano G.

dds

> "maybe the ergonomics of the right panel is not top-notch"

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3118683)

HS

Harsha S.

Web Developer

> "This allowed me to quickly and effectively manage my customer relationships, resulting in better communication and increased productivity."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4614835)

AW

Andrew W.

Manager, Centralized Services

> "The interface was a bit difficult to get used to."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3456719)

IE

Irma E.

Advisor

> "The best part it gives you follow up notifications."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6006537)

RL

Remus L.

Real Estate Agent

> "It takes too much time to learn and hardly save the information, sometimes will bug out the new data and gone nowhere and need redo the process again. "

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2942823)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "What I like most about this product is its ability to setup a followup task which leads to a more efficient way of working."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4469106)

NM

Ntsako M.

Customer care and sales supervisor

> "Seems like the web version is much easier to use than the app which is a complete disaster."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2956459)

AM

Andres M.

Research

> "Easy to use and very intuitive, for sales tracking it saves you a lot of money and is great for lead management"

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___6259195)

Shayda W.

Consultant

> "Nimble, like, all other Salesforce platforms is not incredibly intuitive."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3257257)

DN

Debbie N.

Manager

> "It provides an integrated messaging platform and allows users to have conversations in real-time. "

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4550855)

Jordana gonçalves va V.

Platform that brings together all the tools I need

> "Sometimes bugs happen that cause a certain instability, and with a high demand for work I have to complement it with other software, because it is not..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2304134)

YJ

Yashovardhan J.

Researcher

> "It's a powerful tool that can help businesses keep track of their customer data, interactions, and communications."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4253978)

TT

Thabang T.

team leader

> "I think its a bit expensive for everyone in the market to afford it"

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3310890)

EK

Elijah K.

Digital Marketer

> "The marketing Automation works wonders, we have been able to reach potential customers more effectively via email and the internet thanks to Nimble."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4583078)

JS

Julius S.

Quality Specialist

> "The email feature is underwhelming and needs to be improved and the dashboard is not customizable."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2680832)

Eileen C.

Senior Product Manager

> "Client understanding administration, detailing, arranging and portable app are total and utilized all through our deals office."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4799375)

BK

Bill K.

Owner

> "It's a bit buggy."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___3401372)

HS

Harsha S.

Web Developer

> "Overall, Nimble is a powerful tool that can greatly improve your business's customer relationships and workflow, making it a worthwhile investment for..."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4614835)

VR

Verified Reviewer

Junior Software Engineer

> "The dashboard isn't easy to understand and needs bunches of upgrades in arranging of devices and modules."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2802005)

Elijah J.

Automation Engineer

> "It allows me to centralize all the information related to my clients in one place."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___4813786)

VR

Verified Reviewer

Manager

> "I think the main weakness is trying to get data out of nimble to try and send to others."

[See full review](https://www.capterra.com/p/123032/Nimble/#Capterra___2647164)

[View Reviews](https://www.capterra.com/p/123032/Nimble/reviews/)

JC

Jamie C.

Owner

> "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable tool for..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

JC

Jamie C.

Owner

> "Currently, when a contact is copied, the associated relationship records are not carried over and must be recreated..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

DS

Dominic S.

Financial advisor

> "The contact management features are especially helpful, allowing us to keep detailed records of client interactions,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

JC

Jamie C.

Owner

> "I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted messages..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

PR

Paul R.

sales manager

> "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be difficult."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes telling their..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

DM

Daniel M.

President

> "We are being slowly pushed into a cloud service that does not integrate well with how we store documents."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090)

JC

Jamie C.

Owner

> "The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me maintain..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

KE

Kari E.

CEO

> "Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

DM

Dan M.

President

> "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems completely—whether it..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

SL

Scott L.

Mortgage Loan Officer

> "Complicated setup and maintenance — backups, updates, and database management could become frustrating."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and utilizing..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

LT

Lydia T.

Chief of Staff

> "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes; saying "he..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

LT

Lydia T.

Chief of Staff

> "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there weren't 34..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

TG

Tyler G.

Director of Business Development

> "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

DM

Dan M.

President

> "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LT

Lydia T.

Chief of Staff

> "Formatting issues with the notes section, and constant glitching."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

PR

Paul R.

sales manager

> "The productivity and efficiency has freed up time to focus on getting more customers and service my current customers to..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

AH

Andres H.

Sales Engineer

> "Crashes my outlook and often loses setting with Google Integration."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

SL

Scott L.

Mortgage Loan Officer

> "Overall, it is a solid CRM for relationship management and organization, particularly for small businesses and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

JF

Jennifer F.

Owner

> "The issues with time it takes screen to change when completing activities."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286)

RP

Rachel P.

Business Assistant

> "The amount of customization and details you can add to an email makes our emails unique. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

LB

Lori B.

president

> "I can't get it to sync with my Google calendar--just doesn't work."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

JC

Jamie C.

Owner

> "It allows me to efficiently reach out to all of my customers while still personalizing communications."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

VT

Vanessa T.

School Board President

> "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

RD

Regina D.

Administrator

> "The way the group emails feature works is less than idea."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

AP

Andrew P.

VP

> "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone, tablet and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

JH

Jayne H.

Accounting

> "I find going to lookup contact from the calendar extremely slow."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7159158)

JM

James M.

REALTOR

> "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design and use..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845)

RD

Regina D.

Administrator

> "For example, when using a mail merge, the formatting can be strange."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

PR

PAUL R.

President

> "Act does not work well with the new version of MS Outlook."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394)

KE

Kari E.

CEO

> "I appreciate having the capability of synchronizing updated information to the cloud."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JR

Jim R.

Regional VP Sales, NA

> "Sometimes the features don't work properly requiring a restart."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that offers a fully..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

KA

Kevin A.

Sales

> "The desktop version is a very old format and data can be old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

BR

Barbie R.

Office Manager

> "I love being able to have all my contacts and information about my contacts all in one app."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

WC

William C.

Owner

> "Dont like the $30 monthly fee to access my data. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153608)

RW

Robert W.

Owner

> "Additional features that support my marketing efforts and the improved Outlook integration are real time savers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052)

KG

Kerri G.

President

> "i can't easily look up machines i have sold by model or state. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we got..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

BG

Bev G.

Director

> "We don't currently use it to it's full potential but are loving the way we can customise it to suit our business. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

MT

Mike T.

Vistage Chair

> "I feel like I am sitting forever and often go to other tasks during wait."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154)

KE

Kari E.

CEO

> "The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating pipeline reports."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JB

John B.

Senior Vice President

> "Don’t like high price increase after using for so many years with no assistance from ACT."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665)

JL

Jeffrey L.

FA

> "The product provides an excellent way to maintain a list of contacts."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

MR

Micky R.

Operations Manager

> "A few bugs that have been around for years and never fixed."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

MR

Micky R.

Operations Manager

> "I recommend it to my clients and usually setup a custom contact screen and fields for them."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

JR

James R.

Business owner

> "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and bizarre things..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

Kevin H.

Sr. Registered Client Service Associate

> "Sharing a calendar and viewing others event is helpful."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807)

MH

Mike H.

Sales Manager

> "The Marketing Automation component seems difficult to use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269)

TD

Thomas D.

Founder and CEO

> "Integration with QBO, Microsoft 365 and QuoteWerks is excellent."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803)

KG

Kerri G.

President

> "Queries are hard to figure out how to create"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

TR

Tammy R.

Admin Sales management

> "I am able to use it for organizing out data for the most part."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

KG

Kerri G.

President

> "I like the cloud base version, it is helpful using the mobile version as well. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes wind up..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

MV

Maria V.

Owner

> "Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164931)

LB

Lori B.

president

> "The cloud version is clunky."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

KA

Kevin A.

Sales

> "Have used Act to keep up with vendors and customers, and the history is invaluable."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

RP

Rachel P.

Business Assistant

> "Customer Service can be hard to understand at times."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

MC

Marianne C.

Office Manager

> "Customer Support is responsive understandable and easy to understand when trying to provide support for complex problem"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642)

JM

Janet M.

Real Estate Broker

> "As a result, I often have to end the call and try again until I reach someone who can help."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106)

NA

Nita A.

Secretary

> "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

NL

Nick L.

VP

> "I don't like having to be online to access it. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

MR

Micky R.

Operations Manager

> "Having groups and fields really make it possible to do so much."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without getting so much..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

AH

Andres H.

Sales Engineer

> "Good for keeping track of custoemrs"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

TG

Tyler G.

Director of Business Development

> "The marketing automation is not easy to work with. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

VT

Vanessa T.

School Board President

> "Customer Support was great when we were having trouble installing due to our internet."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

MR

Micky R.

Operations Manager

> "I love the desktop but really hate the online version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

DM

Dan M.

President

> "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared to my..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

BG

Bev G.

Director

> "I had used Act many years ago and loved it. When it came to us needing CRM, we had tried a couple of free ones that,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

JR

James R.

Business owner

> "For example having to restart the program 11 times in one eight hour period of time because it crashed.... among many..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

## User interface

[Nimble](https://www.capterra.com/p/123032/Nimble/)

4.38 (1,868)

[Act!](https://www.capterra.com/p/175860/Act/)

3.90 (921)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Nimble

32/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/123032/Nimble/#features)

Act!

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/175860/Act/#features)

### Recognition

Nimble is recognized as a top-rated tool in 5 Capterra Shortlist reports

Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Nimble

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nimble

-   By Nimble
-   Located in United States
-   Founded in 2009

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

## Popular Comparisons

[Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$29.9/month

Price

$25/month

4.2

Features

4.4

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-123032/Salesforce-vs-Nimble)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$30/month

Price

$25/month

3.9

Features

4.4

3.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act)

[Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$29.9/month

Price

$20/month

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/123032-152373/Nimble-vs-HubSpot-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$30/month

Price

$20/month

3.9

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act)

[Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$29.9/month

Price

$14/month

4.2

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/123032-155928/Nimble-vs-Zoho-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$30/month

Price

$14/month

3.9

Features

4.3

3.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act)

[Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$29.9/month

Price

$7/year

4.2

Features

4.5

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/123032-204998/Nimble-vs-Bigin-by-Zoho-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$30/month

Price

$50/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act)

[Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$29.9/month

Price

$50/month

4.2

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123032-157279/Nimble-vs-Dynamics-365)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$30/month

Price

$7/year

3.9

Features

4.5

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM)

[Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

$29.9/month

Price

$250/month

4.2

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/123032-210630/Nimble-vs-Kylas)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$30/month

Price

$20/month

3.9

Features

4.3

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-175860/eWay-CRM-vs-Act)