# Nimble Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Nimble Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/compare/123032-190602/Nimble-vs-UpHabit

---

# 

 Nimble Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Nimble

## What is Nimble?

Nimble is your AI-driven CRM for smarter email marketing, engagement, and business growth. We help small businesses, entrepreneurs, and teams nurture relationships, streamline outreach, and grow faster — all from one simple platform. Nimble integrates with Microsoft 365 and Google Workspace to unify your contacts, conversations, and calendar. Use built-in email marketing and customizable web forms to capture leads, send targeted outreach, and manage relationships — without the complexity or cost of traditional CRM stacks.

## What is Nimble used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,868 user reviews

Reviews sentiment

Positive

89%

Neutral

9%

Negative

2%

Pros & cons

Simple and intuitive interface

Comprehensive client relationship management

Confusing and costly pricing

Limited and unreliable mobile app

Starting price

$29.9

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   CRM / 2026
-   Contact Management / 2025
-   Lead Management / 2025
-   Real Estate CRM / 2025
-   Sales Force Automation / 2025
-   Sales Tracking / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Nimble?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.nimble.com&name=Nimble)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Nimble

4.4 (1,868)

VS.

[4.6 (3,450)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$29.9

Per User, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (1,846)

Ease Of Use

4.6 (3,438)

Value For Money

4.3 (1,505)

Value For Money

4.5 (3,017)

Customer Service

4.3 (1,480)

Customer Service

4.5 (3,018)

## Nimble alternatives

[4.3 (2,924)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (6,230)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/)

## FAQs about Nimble

Overview

### What problems does Nimble solve?

Nimble helps teams eliminate scattered contact data, forgotten follow-ups, and incomplete customer histories by unifying email, calendar, social profiles, tasks, and deal tracking in one place. Sales reps, marketers, support staff, consultants, and small business owners use it to manage outreach, segment prospects, personalize communication, and keep relationship details current.

Answer based on 849 reviews

Overview

### Which roles and teams benefit most from Nimble?

Nimble is most used by business owners, executives, sales teams, and business development professionals who need a simple CRM to manage contacts, track deals, and strengthen relationships. Consultants, marketers, and project-oriented managers use it to organize outreach, follow up consistently, and keep client interactions visible across growing teams.

Answer based on 1689 reviews

Overview

### What company size and industries is Nimble built for?

Nimble is built primarily for small businesses, which make up 76% of reviewers, especially in Marketing and Advertising at 10%. It also serves Computer Software and Information Technology and Services, each at 8%, with some adoption among midsize businesses at 13% and enterprises at 11% for CRM, email marketing, sales, and growth.

Answer based on 1868 reviews

Features and Usability

### What are the key features of Nimble?

Nimble includes core CRM features like contact management, pipeline management, and activity tracking, plus differentiators such as social profile enrichment, browser-based contact capture, and email tracking. Reviewers also highlight calendar sync, reminders, segmented group messaging, and integrations with Gmail, Outlook, Office 365, and other third-party apps.

Answer based on 759 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Nimble starts at $29.90 per user/month for the Nimble Business plan, or 24.90 billed annually, and includes a free 14-day trial. Reviewers often call it affordable for first CRM use, but some say per-user pricing adds up, contact caps do not rise with added users, and certain integrations or extras can cost more.

Answer based on 337 reviews

Integrations

### Which third-party tools and platforms does Nimble integrate with?

Nimble integrates with Microsoft Outlook, Gmail, LinkedIn for Business, Google Drive, Dropbox Business, Evernote Teams, Tableau, and Zapier. It also supports more than 80 integrations overall, with common connections spanning email and calendars, file storage, social networking, analytics, and workflow automation.

Answer based on 786 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Nimble?

Nimble is fairly quick to onboard for most team members, especially small teams and nontechnical users who can start with its clear dashboard and familiar integrations. It offers webinars, videos, and documentation for training. Admins and first-time CRM users may need more time to learn the fuller feature set and navigation.

Answer based on 153 reviews

Getting Started and Support

### What customer support options does Nimble offer, and how do users rate the experience?

Nimble offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Users often describe support as responsive, helpful, and willing to resolve issues thoroughly. Some reviewers, however, report limited support depth, slower fulfillment timelines, and occasional frustration when more detailed assistance is needed for complex requests.

Answer based on 473 reviews

## Who uses Nimble?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 141 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 141 reviews

Administrative

18%

Administrative

18%

Marketing

15%

IT & Software Development

13%

Creative & Design

13%

Others

43%

Top industries

Based on 141 reviews

Computer Software

32%

Financial Services

20%

Information Technology and Services

20%

Real Estate

16%

Other

12%

## Pros and Cons

Simple and intuitive interface

91% positive reviews out of 324

Most reviewers indicate ease of use allows quick learning, effortless navigation, and smooth daily CRM operations.

Confusing and costly pricing

36% negative reviews out of 229

Some reviewers describe pricing as expensive, unclear, with frequent add-on costs and limited features for lower-tier plans.

Comprehensive client relationship management

95% positive reviews out of 173

Most reviewers describe client relationship management as centralizing contacts, streamlining communication, and enhancing personalized service.

Emma S

Business Administrator, 1,001 - 5,000 employees.

"It personalizes relationships with customers so that everyone is satisfied and the processes that drive business growth are much more controlled and better managed."

Limited and unreliable mobile app

37% negative reviews out of 108

Some users comment mobile app functionality is lacking, slow, buggy, and less responsive than desktop or web versions.

Integrated tracking and organization

95% positive reviews out of 128

Most reviewers find tracking features help monitor deals, communications, and activities across multiple channels efficiently.

Frequent bugs and technical glitches

61% negative reviews out of 83

Most users report bugs and issues disrupt workflow, cause instability, and lead to unresolved errors and slow fixes.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lead Management

4.3 (158)

41.77% of 158 reviewers that rated this feature as important or highly important

It gives you tools to track, prioritize, and categorize leads, making follow-up and targeted outreach simple. Some reviewers find it easy to locate leads, send bulk emails, and stay organized, though a few say it’s similar to other applications.

Contact Management

4.4 (155)

52.26% of 155 reviewers that rated this feature as important or highly important

With this capability, you can coordinate, segment, and update contacts easily, keeping everything organized. Users think it saves time, is intuitive, and makes managing multiple contacts, profiles, and communications straightforward, even for large volumes.

Contact Database

4.6 (69)

52.17% of 69 reviewers that rated this feature as important or highly important

Nimble offers a centralized, organized database for storing and managing contacts, including social media profiles and notes. Reviewers appreciate its ease of use, high storage capacity, simple search, and the ability to handle large contact lists efficiently.

Interaction Tracking

4.3 (116)

44.83% of 116 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Email Management

4.3 (109)

41.28% of 109 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Sales Pipeline Management

4.2 (98)

37.76% of 98 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Nimble 77 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Nimble offers a centralized, organized database for storing and managing contacts, including social media profiles and notes. Reviewers appreciate its ease of use, high storage capacity, simple search, and the ability to handle large contact lists efficiently.

With this capability, you can coordinate, segment, and update contacts easily, keeping everything organized. Users think it saves time, is intuitive, and makes managing multiple contacts, profiles, and communications straightforward, even for large volumes.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Track customers' activities across social networks and maintain details about their demographics, preferences & more

Provide online support for your customers through live chat or help desk functionality

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Set up automated email sequences to streamline outreach and engage leads/contacts

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

Software designed for the healthcare industry

Operate/access software on Mac Devices

For realtors, real estate investors, property managers, and other real estate professionals.

Designed for small businesses

Primarily serving startup companies

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

It gives you tools to track, prioritize, and categorize leads, making follow-up and targeted outreach simple. Some reviewers find it easy to locate leads, send bulk emails, and stay organized, though a few say it’s similar to other applications.

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Track all opportunities for potential sales and convert them into recurring revenue

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.

Predict future data based on historical data sets

Create proposals based on costs of labor and materials

Tools designed to streamline the process of lead generation and management for sales teams

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Define, track, and/or automate sales activities and sales processes

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Plan availability and assign specific time slots for tasks and resources

Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Add or remove subscribers from mailing lists

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

SaaS, web-based, online deployment

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (1,780)

4.2

Based on 1,780 reviews

## Pricing

Value for money

4.3 (1505)

Free Trial

[View pricing plan details](https://www.capterra.com/p/123032/Nimble/pricing/)

Nimble Business

$29.90

Per User,Per Month

It includes:

-   25,000 Contact Records
-   2 GB/Seat Storage
-   Microsoft 365 & Google Workspace Integration
-   Nimble Prospector

Value for money

4.3 (1,505)

4.3

Based on 1,505 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (1480)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (1,480)

4.3

Based on 1,480 reviews

## User reviews

Overall rating

4.4

Based on 1,868 reviews

Filter by rating

5(981)

4(671)

3(172)

2(28)

1(16)

Mentioned topic

Sorted by most recent

AA

Alex A.

Peer support specialist, drug and alcohol counselor

Mental Health Care

### "Nimble review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 4, 2026

Had a good experience overall with nimble, I would highly recommend it to all my friends and fellow colleagues

Pros

My favorite thing about nimble was the customer support and ease of use the task tracking email management was all top-notch worth every penny

Cons

How to overall good experience if I had to pick one certain thing, I was not a fan of it would probably have the email marketing was kind of confusing other than that. It was super helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Realtor

Real Estate

### "Still a useful tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 30, 2025

Pros

Ease of use. Intuitive and provides on-the-go utilization which is helpful when out in the field or not near my PC.

Cons

There are other lead apps which do provide more team communication. Not as widely used by my colleagues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

Theresa G.

Program Assistant

Non-Profit Organization Management

### "The data comes to life. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 30, 2025

Overall, Nimble has been a really good tool for engagement tracking and reporting. The reporting feature includes graphs that make the data come to life.

Pros

Nimble has a robust reporting system that helps us track our customers and filter by their unique qualities.

Cons

Registrations require people to login which we prefer they could click a link and submit registrations without needing to jump through loop holes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Matt H.

Technical Operations Manager

Computer Hardware

### "Nimble Review "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 2, 2025

Pros

Flows can be tailored to great extent. This is good because each business works differently.

Cons

Less is more in certain areas and although tailoring aspects is good, sometimes it's overkill making the process more complicated than it needs to be. Also the UI feels too much.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

[OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/)

Reasons for choosing Nimble

It was a group decision that Nimble would serve our needs better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jaime M.

Regional Sales Manager

Industrial Automation

### "Let Nimble be your first step to CRM; Minimal by design."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2025

We have received gift of time through workflow automations enhanced by Nimble.

Pros

Nimble is simple to use, solution oriented and affordable for growing businesses, like ours, that requires special focus and dedicated attention in terms of resource management. It is the solution we built around our challenges. Can be customized to suit the unique aspects of our business.

Cons

The few challenges we encountered at preliminary stages were well taken care of by the experienced team of experts. They are highly responsive.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Brevo was cheaper but features were very confusing. Also, the updates was not regularly done.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VH

Victor H.

Sales Specialist.

Marketing and Advertising

### "Track major progress points that must be reached to achieve success."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 27, 2024

Trackable emails makes this platform quite reliable and secure. Go for it.

Pros

It automatically gives a unified contact data simplifying our work. It also makes it easy to locate contact information and team's interactions history. I also like the fact that I can add notes to a record, update deal status and access social handles.

Cons

Nimble is not very organized. It makes it hard to send group emails to my contact lists since it is hard to load all of them at once.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

I wanted to test new solutions in the market.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Graphic Designer

Graphic Design

### "A Simple CRM for Designers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 10, 2024

Overall, Nimble is a straightforward CRM tool that helps designers manage client relationships and communication easily, but it may not provide all the advanced functionalities needed for larger, multi-faceted design projects or extensive collaboration. It’s best suited for designers who prefer simplicity and efficiency over complex project management features.

Pros

Nimble excels in contact management and social media integration, making it easy for designers to track client relationships and collaborate directly. Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems.

Cons

It lacks some advanced features that might benefit designers working on larger teams or more complex projects, such as detailed project tracking or advanced reporting tools. The social media integration is helpful but can sometimes feel limited in scope for designers who need more robust tools for content management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sara B.

Teacher

Education Management

### "Awesome interface "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2024

I have used it for LinkedIn reviews and to connect with colleagues

Pros

I liked that it was similar to LinkedIn, and is an easy interfact

Cons

I didn’t have any negative experiences with this

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

Carl D.

News Director

Broadcast Media

### "Email marketing the professional way!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

September 24, 2024

Overall, a good experience, and effect way to do email marketing campaigns.

Pros

Great for email campaigns, newsletters, and easy to use!

Cons

Kind of expensive compared to other options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

designer

Apparel & Fashion

### "Great software that you should try "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 24, 2024

How to organize simple contacts and transactions. There are some benefits to using the Nimble application right now to get you to manage your phone's contacts.

Pros

The best aspect of this tool is that it is a contact builder that can easily record contacts on any social media site. It is highly recommended to industry professionals, coaches, authors, or consultants who need to track important relationships.

Cons

I dislike pricing because there are cheaper options you can consider; in fact, some are free.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/123032/Nimble/reviews/)

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