# 7shifts vs Connecteam: Features and Cost Comparison 2026 | Capterra

> 7shifts vs Connecteam: Which employee scheduling tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/123038-153140/7shifts-Restaurant-Scheduling-vs-Connecteam

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# 7shifts vs Connecteam Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Connecteam7shifts2/4 selected

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.7 (1211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5060)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[## 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.7 (1211)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5060)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$39.99/month

Starting Price

$39.99/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Starting Price

$29.00/month

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [1,211 reviews](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/)

Positive

1,175

Neutral

28

Negative

8

Positive

1,175

Neutral

28

Negative

8

Reviews Sentiment

Based on [5,060 reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

Positive

4,840

Neutral

184

Negative

36

Positive

4,840

Neutral

184

Negative

36

Best for (according to reviews)

-   **Business size**: Small businesses account for 920 reviews, representing 76% of feedback, suggesting strong market traction in this segment.
-   **Industry**: Restaurants, food & beverages, and hospitality collectively contribute 85% of reviews, highlighting significant adoption in service-oriented sectors.
-   **Use cases**: Scheduling (38%), team communication (36%), and time clock (25%) are the main uses, focusing on workforce management and operational efficiency.

Best for (according to reviews)

-   **Business size**: Small businesses account for 4,254 reviews, representing 96% of feedback, suggesting strong market traction among smaller organizations.
-   **Industry**: Construction, hospital & health care, and health, wellness and fitness collectively contribute 24% of reviews, indicating diverse adoption across these sectors.
-   **Use cases**: Time clock (57%), time tracking (29%), and employee engagement (27%) are key functionalities, reflecting focus on workforce management and productivity.

## Reviewer verdict

7shifts

7shifts users find it well-suited for small businesses seeking intuitive employee scheduling, efficient shift swapping, and streamlined timesheet management, appreciating its user-friendly mobile access and reliable payroll integration. Reviewers highlight its effective staff communication tools and affordable pricing, though they note occasional software glitches and that some features may incur extra costs.

Connecteam

Connecteam users consider it a strong choice for teams needing comprehensive employee management, flexible scheduling for complex or field operations, and transparent timesheet adjustments, citing the convenience of GPS-enabled mobile clock-ins and a free version for small teams. Reviewers value its extensive management tools and ability to upgrade features as needed, though they mention the pricing structure can be confusing and costs may rise with added features.

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## Features comparison

Choosing a employee scheduling solution like 7shifts or Connecteam involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 33,249 reviews from Employee Scheduling users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

7shifts

82%Fit

Feature ratings

Employee Scheduling

4.8

Mobile Access

4.5

Timesheet Management

4.6

Online Time Clock

4.3

Connecteam

89%Fit

High performer

Feature ratings

Employee Scheduling

4.6

Mobile Access

4.7

Timesheet Management

4.6

Online Time Clock

4.7

Employee Scheduling

4.8 (286)

4.6 (1084)

7shifts users appreciate the ease of creating and managing schedules, citing features like templates, shift swapping, and clear visibility of shifts. They find it user-friendly and efficient, though some users mention difficulties with the UI and lack of keyboard shortcuts. Connecteam users also find the scheduling feature easy to use, highlighting the ability to assign employees to specific sites and replicate schedules. They value the visibility of time off and unavailability, though some users find it cumbersome for businesses with frequent scheduling changes. Overall, users value 7shifts for its user-friendly scheduling and communication features, while Connecteam users appreciate its ease of use and flexibility in managing complex schedules.

Mobile Access

4.5 (367)

4.7 (3051)

7shifts users find mobile access crucial for real-time schedule updates, shift trading, and communication. They appreciate the app's user-friendly design but note occasional connectivity issues and limited functionality compared to the desktop version. Connecteam users also value mobile access for scheduling, clocking in/out, and communication, especially for field staff. They mention the convenience of real-time updates and GPS tracking but express a desire for more admin functionality on the app. In general, users find 7shifts' mobile access essential for on-the-go management, while Connecteam users appreciate its comprehensive mobile features for field operations.

Timesheet Management

4.6 (115)

4.6 (1898)

7shifts users find timesheet management helpful for tracking hours, integrating with payroll systems, and ensuring accurate time punches. They appreciate the ease of editing and viewing timesheets but mention occasional integration issues with other software. Connecteam users also value timesheet management for reviewing, adjusting, and exporting timesheets. They highlight the transparency and ease of use, though some users experience difficulties with exporting data and integration with payroll services. Overall, users find both platforms effective for timesheet management, noting that 7shifts offers reliable integration with payroll systems, while Connecteam provides transparency and ease of adjustments.

Online Time Clock

4.3 (183)

4.7 (693)

7shifts users appreciate the online time clock for tracking time and payroll integration, though some users report issues with syncing and accuracy. They find it user-friendly but suggest improvements like biometric readers and customizable options. Connecteam users value the online time clock for its GPS tracking, ease of use, and flexibility in managing time across various projects. They mention the convenience of mobile clock-ins and the ability to correct mistakes easily. In summary, users find 7shifts' online time clock useful for payroll integration, while Connecteam users appreciate its GPS tracking and flexibility for project management.

## Pricing comparison

### Starting prices

7shifts

$39.99

Other

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/pricing/)

Connecteam

$29.00

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/153140/Connecteam/pricing/)

### Value-for-money analysis

4.6 (1211)

4.5 (5060)

A comparison of how reviewers evaluate the value for money provided by both 7shifts and Connecteam indicates that 7shifts reviewers find it offers affordable pricing and useful features for small businesses, while Connecteam reviewers appreciate its free version for small teams and the flexibility to upgrade features as needed. Reviewers find that 7shifts provides good value for money, especially for small businesses. They appreciate its affordable pricing, the ability to link with POS systems, and the cost-saving features. Users value the different packages available, which they say cater to various business needs. However, some users mention that the cost can be high for small businesses, and additional features often come with extra charges. When it comes to Connecteam, reviewers highlight its free version for small teams as a significant advantage. They appreciate the ability to upgrade only the necessary features, which they find cost-effective. Users also value the extensive tools available at competitive rates. However, some users feel that the pricing structure is confusing and can become expensive when additional features are required. They mention that the cost can add up quickly, making it less ideal for smaller companies.

## How does the user experience compare on 7shifts vs Connecteam?

### Overall rating

4.7 (1211)

4.6 (5060)

### User interface

7shifts

Connecteam

### Customer service and support

7shifts

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Connecteam

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of 7shifts vs Connecteam

These employee scheduling software solutions have been evaluated by verified reviewers on Capterra. Check out what real users say about 7shifts and Connecteam to find out which one would work best for your needs. Users appreciate 7shifts for its intuitive scheduling features, allowing staff to manage their schedules and submit availability easily. They also value the shift scheduling capabilities, which enable employees to trade shifts and track work times efficiently. Additionally, reviewers highlight the effective staff communication tools, noting real-time messaging and announcements. Meanwhile, Connecteam users praise its comprehensive employee management, including time tracking and payroll assistance. They also find the scheduling tools efficient, with features like color-coded tasks and job scheduler. Furthermore, Connecteam reviewers appreciate the team management capabilities, citing improved communication and collaboration. As for the cons, 7shifts users mention high pricing and occasional software glitches. They also report issues with notifications not working consistently. At the same time, Connecteam users find the pricing structure confusing and expensive. They also experience problems with chat support, such as lagging and inconsistent notifications, and note difficulties with shift scheduling flexibility. \[[2](#source-item-2)\]

Pros

7shifts

CR

Cory R

outside parts salesTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Built-in messaging, group chats, and announcement features streamline team communication, reducing the need for multiple apps, phone calls, and texts.“

December 3, 2025

VC

Valery C

Front DeskFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months.

“It was easy to organize and see where and when my shifts were while maintaining a decent speed when being able to clock in and out for work.“

November 18, 2025

Connecteam

KA

KATHERINE A

OFFICE MANAGERConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc.“

November 21, 2025

JW

John W

OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them.“

November 7, 2025

Cons

7shifts

CR

Cory R

outside parts salesTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Users report occasional performance issues, such as slow loading times, random logouts, and server crashes that can disrupt clocking in.“

December 3, 2025

MH

Matthew H

WinemakerFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years.

“To make matters worse, the platform keeps stored credit card details on file even after cancellation unless you explicitly demand they be deleted.“

October 30, 2025

Connecteam

JS

Justin S

Operations ManagerAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months.

“There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless.“

February 26, 2026

BW

Bree W

Operations ManagerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months.

“When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small business plan has everything included so it felt like a sneaky trap and with the price charged in US $ it's quite expensive in the AUD conversion.“

January 6, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from employee scheduling software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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