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7shifts is designed specifically for restaurants. With flexible features for evolving needs, 7shifts can accomodate everyone from mom-and-pop stores to those with 75+ locations.
Shyft enables enterprise employers to engage their hourly workforce securely and at scale. Shyft is ideal for companies with 5,000 or more locations and a minimum of 50 employees.
I have had an amazing experience. Customer Service has been good and honestly have had zero issues with the platform.
Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so.
Ease of use; ease of set-up; straight-forward sales and support; affordable pricing; willingness to innovate and grow in features; good report generations.
There is no edit button. So a report has to be deleted entirely and rewritten if there's a mistake.
We like the ability to communicate quickly and easily with employees. Our employees like how easy it was to use and how much information they had at their fingertips.
When you go to print something it's extremely hard You have to go through a couple different steps to just print the schedule up unless for numerous years we've been doing something wrong.
It is great that they can use the app for communication, trades and keeping track of their schedule. They seem to like it as well and make good use of it.
Employees report that it is the only aspect of the app that gives them trouble.
Overll, Shyft is a great app that puts employees in control of filling any shifts they cant make. It gives time back to your leaders and gives employees a great opportunity to own their schedules.
Slightly complicated to start and then glitches make it a little irritating to use.
I love how the leadership team does not have to ask individuals if they can or cannot work a shift. Having the ability to swap shifts through the software is much easier.
When employees can no longer cover a shift. A leader has to deny and repost a shift.
They keep on adding new and very cool features to make it even more fun for their users.
It seems when we post general messages, it's always hit and miss whether the associates will see them or not.
The Shyft app is very easy to use and has been a very useful and convenient tool to have for my team and I. It's been a communication, a scheduling and a shift swapping tool.
I don't like that when shifts are deleted, they stay on the feed and some shifts will post multiple times or when taken, it pops up several times on the feed.
Allie B.: Hi. My name is Allie and I am manager and owner of my family's pizza restaurants. We have five locations and just about 100 employees overall, and I would have to give 7Shifts a rating of four out of five. Before 7Shifts, honestly, we were doing pencil and paper. We've had 7Shifts for well over five years now. It was just really hard to catch everybody's schedules and make sure everybody knew about their scheduled shifts, and also we were really lacking the communication aspect that we were able to have through 7Shifts too. Since having 7Shifts, we've also opened up other needs that we didn't realize that we had so it's been a really good experience overall. I love 7Shifts, most importantly because I love the aspect that our employees can individually put in their time off requests and their availability settings. The main reason I love that is because with us managing five locations it's not realistic for us to have everybody print off their school schedules, their sports schedules. We deal with a lot of students, and so that is my number one favorite thing about 7Shifts. Also, being able to digitally put their schedules online on an app. Even with reminders of their shifts, it just eliminates that excuse that I didn't know I was supposed to work today. I also really love the communication aspect where we can send announcements to our staff and they can also communicate with each other what ever they need, maybe some time off, someone to cover their shift or they have a question with us. And then lastly, I really love the new onboarding feature where we can have all of our onboarding documents previewed, viewed, and signed. That's just honestly been a really nice component of it too that we didn't really sign up for but we really love that they have that now. 7Shifts was very easy to get started with. If you know how to work an iPhone, if you know how to work an app, it's pretty self-explanatory. This is something that we have our managers use on a weekly basis as well. And so, teaching them and training them how to do it literally takes no more than 15 minutes and that's really important for us because we are handling a lot of different things at once and just having this be so easy is just such a relief. My best advice if you're going to sign up for 7Shifts is definitely look at all of the features that it has to offer. It has a lot more than we actually use but it does offer more than just scheduling and I think those things really came in handy for us. I also recommend that whenever you're dealing with your employees, just on an onboarding side, take the time to explain everything to them. We always put in the point that if your name's on the schedule it's your responsibility. With 7Shifts, it makes it so easy for them to do that because they can trade shifts, they can put in their time off. And so, I show them how to do those things and after that it's out of my hands. I definitely recommend having the conversations with your staff that this is such a great tool, and if they are not taking advantage of it they're kind of putting themselves at a disadvantage with their employment with you.
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