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Staffing agencies, Temp staffing agencies/Consultancies, Temporary staffing agencies, Employee Scheduling, Workforce Management, Temp Staffing Software
7shifts is designed specifically for restaurants. With flexible features for evolving needs, 7shifts can accomodate everyone from mom-and-pop stores to those with 75+ locations.
The scheduling features are fantastic and intuitive. The calendar view is a great way to organize your temp workers.
This is very inconvenient because Staffing Agencies provide different pay rates for different assignments based on the distance, workload, and in some cases, holidays/premium hours worked.
Easy integration with our data base and the ability to customize the functionality to work with our processes. Customer support has been great throughout the integration and trials.
It stops working sometimes when creating time sheets. It is also difficult to locate where to approve time sheets.
Great team, great service and great suite of services and internal integrations.
Schedule still difficult and rate job assign not match with business. Need more flexible to edit, to change staff and pay rate.
Customer service is amazing, and ease of getting timesheets approved.
Some of the navigation is hard to get your head around.
I have had an amazing experience. Customer Service has been good and honestly have had zero issues with the platform.
Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so.
Ease of use; ease of set-up; straight-forward sales and support; affordable pricing; willingness to innovate and grow in features; good report generations.
There is no edit button. So a report has to be deleted entirely and rewritten if there's a mistake.
We like the ability to communicate quickly and easily with employees. Our employees like how easy it was to use and how much information they had at their fingertips.
When you go to print something it's extremely hard You have to go through a couple different steps to just print the schedule up unless for numerous years we've been doing something wrong.
It is great that they can use the app for communication, trades and keeping track of their schedule. They seem to like it as well and make good use of it.
Employees report that it is the only aspect of the app that gives them trouble.
Allie B.: Hi. My name is Allie and I am manager and owner of my family's pizza restaurants. We have five locations and just about 100 employees overall, and I would have to give 7Shifts a rating of four out of five. Before 7Shifts, honestly, we were doing pencil and paper. We've had 7Shifts for well over five years now. It was just really hard to catch everybody's schedules and make sure everybody knew about their scheduled shifts, and also we were really lacking the communication aspect that we were able to have through 7Shifts too. Since having 7Shifts, we've also opened up other needs that we didn't realize that we had so it's been a really good experience overall. I love 7Shifts, most importantly because I love the aspect that our employees can individually put in their time off requests and their availability settings. The main reason I love that is because with us managing five locations it's not realistic for us to have everybody print off their school schedules, their sports schedules. We deal with a lot of students, and so that is my number one favorite thing about 7Shifts. Also, being able to digitally put their schedules online on an app. Even with reminders of their shifts, it just eliminates that excuse that I didn't know I was supposed to work today. I also really love the communication aspect where we can send announcements to our staff and they can also communicate with each other what ever they need, maybe some time off, someone to cover their shift or they have a question with us. And then lastly, I really love the new onboarding feature where we can have all of our onboarding documents previewed, viewed, and signed. That's just honestly been a really nice component of it too that we didn't really sign up for but we really love that they have that now. 7Shifts was very easy to get started with. If you know how to work an iPhone, if you know how to work an app, it's pretty self-explanatory. This is something that we have our managers use on a weekly basis as well. And so, teaching them and training them how to do it literally takes no more than 15 minutes and that's really important for us because we are handling a lot of different things at once and just having this be so easy is just such a relief. My best advice if you're going to sign up for 7Shifts is definitely look at all of the features that it has to offer. It has a lot more than we actually use but it does offer more than just scheduling and I think those things really came in handy for us. I also recommend that whenever you're dealing with your employees, just on an onboarding side, take the time to explain everything to them. We always put in the point that if your name's on the schedule it's your responsibility. With 7Shifts, it makes it so easy for them to do that because they can trade shifts, they can put in their time off. And so, I show them how to do those things and after that it's out of my hands. I definitely recommend having the conversations with your staff that this is such a great tool, and if they are not taking advantage of it they're kind of putting themselves at a disadvantage with their employment with you.
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