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Independent hotels or hotel groups, across the globe, that are looking to bring in more guests through online reach, and seeking technology that provides solutions to attract, and convert guests.
We work with short-term & vacation rental property managers of all shapes and sizes, ranging from start-ups all the way to enterprise companies with hundreds of properties. CiiRUS grows with you!
I love its reliability and consistency of its work. The sales team and support team are professional and helpful.
The Bookingbutton from Siteminder is the worst we have come accross.
The support for new set-ups is amazing and couldn't be better. From the technical part like developments and features we would be happy for some update of what is in the making.
Also if you take payments yourself and not with their products - the invoice will not update the amounts correctly. All invoices were wrong in amount and direction to the customer how to pay.
Overall this is one of best systems ever and very user friendly, which is very important.
The worst I have experienced. In fact it is non existent.
Siteminder is a powerful software (channel manager) that used so far, and is reliable and stable.
Date picker widget is useless, just a square box with no options at all, customization not possible. Reservation dates (check in/out) are delivered not in UK format.
We love that our reservations are in one place and we are able to manage them. We also love the communication with the cleaners and the ease of knowing when the property is cleaned and ready to go.
NOTHING works correctly on the software and support calls go unanswered. This has been the worst experience - double bookings, software does not work correctly, support is horrible.
World class software, easy to learn and use, very training including endless videos, very good distribution, very good automations, very good reporting and accounting.
Failed Implementation - Know what you are buying.
Ciirus support team is not only good, they are one of the best support team I have ever worked with. I feel comfortable to count on their team, and confident that I will complete my task on time.
Lack of performance, lack of delivery. They are not dedicated to get the job done.
They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software.
Some features don't work on mobile and others disappear and you have to go find them. Everything including their notifications to you come through email.
Prioritize real-user-identified key features according to your needs to find your best fit.
SiteMinder
CiiRUS
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