# Compare SiteMinder vs Semper 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SiteMinder and Semper based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/123133-164816/SiteMinder-vs-Hospitality-Software

---

# SiteMinder vs Semper Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SiteMinderSemper2/4 selected

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.3 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

[## SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

Starting Price

$85.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

PP

Based on [257 reviews](#user-reviews)

Positive

207

Neutral

16

Negative

34

[## Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.3 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

KK

Based on [138 reviews](#user-reviews)

Positive

116

Neutral

18

Negative

4

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Hotel Channel Management Software

34 / 50

Best performer

48 / 50

Only Semper

-   Accounting
-   Billing Rate Management
-   Calendar Management

User satisfaction

User satisfaction

4.2

User reviews[257](https://www.capterra.com/p/123133/SiteMinder/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.0

Customer support

4.0

User satisfaction

4.3

User reviews[138](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$85Other, Per Month

-   Free version
-   Free trial

Price starts from

$9Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Independent hotels or hotel groups, across the globe, that are looking to bring in more guests through online reach, and seeking technology that provides solutions to attract, and convert guests.

Best for

Independent 4- to 5-star hotels, lodges, and resorts with 50+ rooms, restaurants, bars, and conference venues. Ideal for GMs seeking a unified, efficient solution.

## User reviews

Pros & cons

PP

Panadda P.

Ecommerce Manager

> "The automation and connectivity are strong, and the system has become an essential part of our daily operations. While there’s..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234)

BT

Brooke T.

Manager

> "The issue appeared again in November 2024 and after the initial report to Siteminder in December we are still waiting after 2-1/2..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079)

HD

Hoang D.

E-commerce Excutive

> "It allows us to update rates and availability across multiple OTAs in real time, reducing the risk of overbookings and saving a..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

Tawanda S.

Group Ecommerce Manager

> "Furthermore, a notable drawback in the newly upgraded platform is the absence of a consolidated revenue report that provides an..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

CS

Chutinath S.

Senior Distribution Sales Manager

> "SiteMinder is a solid choice for independent hotels and hotel groups aiming to simplify distribution, boost occupancy, and..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6797460)

SB

Sawat B.

Revenue Manager

> "The AI support was not very responsive and did not provide direct or helpful answers to the issue."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140)

PP

Panadda P.

Ecommerce Manager

> "The centralized dashboard makes rate and inventory updates extremely efficient, saving us hours of manual work daily."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234)

CHC

Chi Ho C.

Channel Distribution Manager

> "The new interface is quite unfriendly, more steps for users to perform the task."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822687)

Tawanda S.

Group Ecommerce Manager

> "My experience managing Rainbow Tourism Group's significant portfolio of over 900 rooms across 7 properties is greatly enhanced by..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

KH

Kishen H.

General Manager

> "Too many steps to add and update new room types, too high credit card Fees"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792390)

SB

Sebastian B.

IT Admin - ERP Systems

> "Stable Connection, friendly team, multi-property access, chat support is very helpful and solves problems quickly"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608)

PP

Paresha P.

Reservation Manager

> "Mapping issue and rate code difficult to understand some time."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6840484)

HD

Hoang D.

E-commerce Excutive

> "The platform is user-friendly and reliable in managing online distribution, helping us connect with various OTAs efficiently."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

RM

Rudolf M.

Front Office

> "Lack of customization option for direct bookings page."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6776232)

Tawanda S.

Group Ecommerce Manager

> "On the bright side, I have to give a massive shoutout to SiteMinder's support team – they are incredibly responsive and always..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

SL

Simon L.

General Manager

> "Lack of PMS functionalities: no way to handle groups, agents, segments."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6025636)

HD

Hoang D.

E-commerce Excutive

> "It simplifies the booking process and gives us better control over our inventory and rates."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

CS

Caroline S.

Channels Manager

> "The limited options of restrictions and the need of creating the properties anywhere and then connect, it is not so practical at..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3548936)

MS

Madison S.

Cluster Assist. E-Commerce Manager

> "It continues to be a reliable and user-friendly solution that supports our daily operations seamlessly."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581)

PA

Penny A.

Manager

> "Everything, the customer service is terrible."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402)

AV

ANTONIS V.

Hotel Manager

> "The rate management tools are excellent—especially useful if you want to set different rates for different OTAs."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6806858)

ES

Esmeralda S.

Owner/Director

> "The sign in process, only telephone code option, I would like to receive the code also by email. If something happens to my phone..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3504032)

SB

Sawat B.

Revenue Manager

> "Its strongest points are its user-friendly interface, ease of managing channels, and reliability."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140)

KSM

Karol Samuel M.

CEO

> "It's quite simply a disaster, what happened with this once great product."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6220358)

KV

Khuong V.

E-Commerce Manager

> "The best part of SiteMinder is its seamless channel management."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837782)

PA

Penny A.

Manager

> "Cost your business thousands"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402)

AJ

Atiwit J.

Customer support

> "Support team I like SiteMinder because it offers an easy-to-use platform that helps manage hotel bookings across multiple..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792700)

PG

Peter G.

Owner Manager

> "I have repeatedly asked my account manager to call me and she hids behind her email."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988)

Tawanda S.

Group Ecommerce Manager

> "So, my overall feeling is this: SiteMinder is a powerful and generally fantastic tool that has significantly simplified our..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

DP

David P.

Managing Director

> "Our worst decision in the past 10 years was to start to use SiteMinder."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4602473)

HD

Hoang D.

E-commerce Excutive

> "The interface is intuitive, and the system is generally stable and efficient, which is essential for smooth hotel operations."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

S Olaf L.

Owner

> "Second, they seriously missold me when confirming Stripe as my Payment Gateway of choice was available on Brazil, only to then..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3313191)

SD

Sam D.

Partner Manager

> "Siteminder went the extra mile to assist us with onboarding with a distribution partner."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6828670)

PG

Peter G.

Owner Manager

> "Many staff has promised to call me back and I haven't heard from them."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988)

BT

Barbara T.

Group Revenue Analyst

> "I love the insights tab because it offers us a wealth of information"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002)

AS

Anthony S.

Owner

> "With an extensive background in both IT and major Hotel PMS systems, we found key reporting and functionality missing. When the..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

DQ

Dio Q.

Digital Marketing Officer

> "I like the way how the insights are organized and the agents that helped on our inquiries have been a great help"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185)

DH

Dewi H.

E-commerce Manager

> "Really takes time mapping some channels that's not available on your listed"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2930672)

SB

Sebastian B.

IT Admin - ERP Systems

> "We are rolling out 12 hotels on Siteminder now and we are getting quicker each time :)"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608)

ML

Mase L.

Marketing Director

> "The backend interface is straight out of the 90s."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702)

GH

Guido H.

Consultant

> "Very good product, fantastic pre-implementation support, great follow up during the start up phase with a dedicated technical..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6807546)

MLS

Miss Leanne S.

Director

> "Also if you take payments yourself and not with their products - the invoice will not update the amounts correctly."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

BT

Barbara T.

Group Revenue Analyst

> "Always responsive and capable of addressing any inquiries I have or providing assistance with the challenges I encounter."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002)

WSF

Wei Shing F.

Distribution MAnager

> "Overall, its very system orientated, not very focused on user experience"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3411689)

PS

Pinar S.

sales and marketing manager

> "User-Friendly Interface, Robust Channel Management, Comprehensive Support and Resources."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6811960)

MLS

Miss Leanne S.

Director

> "weeks of effort, I decide to cancel (within my 30 day trial) buy another product (which took 24 hours to install and set up)"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

HD

Hoang D.

E-commerce Excutive

> "What I like most about SiteMinder is its seamless channel management system."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

ML

Mase L.

Marketing Director

> "Customer service is generally unhelpful."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702)

BT

Brooke T.

Manager

> "Siteminder is a good platform until you have an issue."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079)

AS

Anthony S.

Owner

> "My personal experience was the product is not at all intuitive, in other words you had to ask lots of questions rather than..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

DQ

Dio Q.

Digital Marketing Officer

> "There have been some ups and downs but all i can say is that the insights page has been a great help."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185)

AS

Anthony S.

Owner

> "Support and personnel are unresponsive to client suggestions when problems or difficulties encountered."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

MS

Madison S.

Cluster Assist. E-Commerce Manager

> "Your team was not only knowledgeable and efficient but also courteous and genuinely helpful throughout the entire support process."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581)

MLS

Miss Leanne S.

Director

> "The invoicing just doesn't work."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

SO

Sophia O.

Revenue analyst

> "There's 24/7 human assistance, and the agents are very pleasant. And they help as much as they can."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837173)

NU

Nick U.

General Manager

> "Siteminder refused to compensate"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2730885)

[View Reviews](https://www.capterra.com/p/123133/SiteMinder/reviews/)

KK

Kelly K.

Reservations

> "Love that the proforma come out as a word document so we can edit it."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6669382)

GP

Gerrit P.

Director

> "Dockets and Invoices are not customizable. When using formatted dockets, column widths are too wide..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140007)

AH

Achmat H.

Director

> "stock control is bang in and the waiters find it smooth and easy."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6823029)

FB

Farryn B.

Operations Controller

> "Sometimes the different reports relating to revenue and stock control do not provide consistent..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6068608)

AS

Alicia S.

Wedding sales and coordinator

> "It makes my job a lot easier, getting things done and learning what to add throughout the process."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6664671)

JG

Jacomine G.

General and Accounts Manager

> "Some aspects are a bit over-complicated to get a hang of if you did not receive proper training from..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122815)

AH

Achmat H.

Director

> "Its user friendly and easy, we run our restaurant fully on Semper and love it."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6823029)

LG

Leanne G.

Lodge Manager

> "Not fun.... When I pull stock on hand reports to check on my staff - I always have to data sort as..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6124368)

HA

Henri A.

CEO

> "The biggest advantage is that we can access it from anywhere;"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667008)

KE

KATHERINE E.

BOOKKEEPER

> "Only issue we cannot have two Booked By on a Reservation."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6671848)

GS

Gerald S.

Managing Director

> "It helps us to manage our property remotely especially with the new browser version."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4869250)

SB

Shaah B.

Director

> "Poor turnaround and feedback on more technical queries."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6674613)

LC

Leisha C.

Key Account Manager

> "Customer support from the Semper team has been exceptional. Whenever I have had questions or needed..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4861625)

LV

Lyndri V.

Manager

> "When you can't change the dates for when invoice has been made...need to make new invoice..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4870244)

WM

WESTON M.

Manager

> "offers 24/7 support team with prompt response."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667171)

NC

Nikki C.

Events and Guest Relations Manager

> "It's difficult to understand how to use the various functions, e.g. function sheet etc. (not..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140022)

AK

Andrew K.

Resort Manager

> "I am inquisitive by nature and I am always looking for new methods to achieve the results we require."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6669813)

SR

Sarika R.

General Manager

> "The search function does not display all reservations searched for in that name"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4864910)

LC

Lindia C.

Personal Assistant

> "Semper has made a big difference in our Company. Before we couldn't go back on daily reports or check..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6123085)

AP

Annaloice P.

Director

> "The lack of support when we asked our local product provider to see the errors that happen when we..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

AK

Andrew K.

Resort Manager

> "Generally the support we get from the Semper Help-Desk is very good."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6669813)

AJ

Alex J.

Owner

> "You can not integrate different properties onto the same data base"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6131541)

AM

Amanda M.

Reservations Manager

> "The system is easy to learn and any new members of the team catch on pretty quickly."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667361)

GP

Gerrit P.

Director

> "Having to scroll through button lists take up unnecessary time and lead to mistakes."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140007)

GS

Gerald S.

Managing Director

> "The reporting system also helps with all aspects of the business."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4869250)

ML

Minette L.

Reservations Manager

> "Frequently we have to call Semper and ask why our invoices/statements are wrong."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6139989)

WM

Winsome M.

Reservations

> "He is very patient, and knowledgeable."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6671842)

AP

Annaloice P.

Director

> "It’s been very stressful to use especially with lack of support after installation which is not what..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

AM

Amanda M.

Reservations Manager

> "It is user friendly, straight to the point and detailed."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667361)

TP

Thato P.

Reservations Team Leader

> "Unable to generate the Excel sheet for the daily sales report."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4951572)

KE

KATHERINE E.

BOOKKEEPER

> "We have found the Semper system is very User friendly system"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6671848)

Martin V.

Operations Manager

> "Semper has glitches or is offline that creates issues"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122974)

ML

Minette L.

Reservations Manager

> "It is user friendly and even if there is something we do not understand, we can call Semper and we..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6139989)

HA

Hester A.

Accountant

> "I find their accounting side totally unpractical and difficult for non-accounting people to use."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122826)

GP

Gerrit P.

Director

> "Fairly easy to use and well suited for smaller restaurants for both POS and Stock Control. "

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140007)

RS

Rhona S.

Operations Manager

> "Too big a program for our slow internet in Namibia"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122802)

KP

Karla P.

Manager

> "His knowledge and responsiveness have made resolving issues a smooth and efficient process."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6062236)

JL

Janice L.

housekeeper

> "little hick ups and after hours support not always able to assist"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122830)

AP

Annaloice P.

Director

> "I was told it will make me stress free when is come to warehouse accountability"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

JO

Jeanne O.

CEO

> "The system is not very user friendly and I have to ask for support before doing anything"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4973620)

DB

Deon B.

Restaurant Owner

> "Easy to use, Accuracy, Tools to prevent theft and monitoring."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140172)

AP

Annaloice P.

Director

> "We are so concerned about this and now they are adding a new charge."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

EM

Edwin M.

Accountant

> "Very good software and it makes it very difficult for stealing. And audit trail "

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6123123)

GG

Greg G.

Managing Director

> "Sometimes through no fault of the software we have issues with postings due to internet drop outs in..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3696657)

Jaco J.

founder

> "very good value for money, most additional modules are free and or very cheap"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6129891)

PJ

Phelokazi J.

manager

> "nothing that i like the least about semper booking system"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6128268)

RP

Riekie P.

Director

> "Semper is an easy to use excel base system that is very self-exoplanetary."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6134953)

IT

Itumeleng T.

C&E Specialist

> "The system is Very slowThe system is not user friendly"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4885158)

JF

Joan F.

Manager

> "User friendly making it easy to do the reservations and train new staff"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6129979)

MR

Michele R.

Operations manager

> "Terminology used not informative ie when looking for a report, it will be difficult to find."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3776833)

Martin V.

Operations Manager

> "Semper is cloud based, you can use it anywhere."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122974)

CM

Cher M.

Management

> "Not user friendly"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6134962)

JH

Jean H.

Management

> "Modifications to bookings are generally easy."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140278)

EB

Espoir B.

Assistant

> "it's only their interface that doesn't even appeal too much "

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4652971)

BA

Brendan A.

Director

> "Very friendly and helpful support staff, they solve issues quickly."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6130446)

SV

Sine V.

Reservations

> "Since we are so far away from the server, it is very slow"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3779495)

ML

Minette L.

Reservations Manager

> "Semper is easy to use and every day I discover a new feature."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6139989)

ER

Elzaan R.

Conference Coordinator

> "rates not always pulling through correctly"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3841810)

TM

Tshepo M.

Front desk

> "The system is user friendly and one can easily work around it."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4867536)

LB

Leon B.

Company Secretary

> "Pre Semper we had a number of lost bookings as well as a serious problem with double bookings."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3202376)

[View Reviews](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

## User interface

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

4.25 (257)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)

4.30 (138)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SiteMinder

34/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Calendar Management
-   Channel Analytics
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Templates
-   Employee Management
-   Event Calendar
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Kill Switch
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Channel Distribution
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Channel Sync
-   Multi-Location
-   Online Booking
-   Price/Margin Management
-   Promotions Management
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Restriction Management
-   Room Booking
-   Room Inventory
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/123133/SiteMinder/#features)

Semper

Top features

48/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Calendar Management
-   Channel Analytics
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Templates
-   Employee Management
-   Event Calendar
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Kill Switch
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Channel Distribution
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Channel Sync
-   Multi-Location
-   Online Booking
-   Price/Margin Management
-   Promotions Management
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Restriction Management
-   Room Booking
-   Room Inventory
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/164816/Hospitality-Software/#features)

### Recognition

No recognitions have been awarded to SiteMinder

No recognitions have been awarded to Semper

### Deployment & support

SiteMinder

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Semper

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SiteMinder

-   By SiteMinder
-   Located in Australia
-   Founded in 2012

Semper

-   By Semper
-   Located in South Africa
-   Founded in

## Popular Comparisons

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

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4.2

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4.3

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[View full comparison](https://www.capterra.com/compare/123133-193259/SiteMinder-vs-Flex-PMS)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/)

$9/month

Price

Contact vendor for pricing

4.3

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152433-164816/Hostaway-vs-Hospitality-Software)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)[4.63 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

$85/month

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$23.86/month

4.2

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/123133-135751/SiteMinder-vs-eZee-Absolute)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

vs

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$9/month

Price

$16/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-164816/Lodgify-vs-Hospitality-Software)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

$85/month

Price

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4.2

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/103570-123133/Sirvoy-Booking-System-vs-SiteMinder)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

vs

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,320)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

$9/month

Price

$149/month

4.3

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/17313-164816/OpenTable-for-Restaurants-vs-Hospitality-Software)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

$85/month

Price

Contact vendor for pricing

4.2

Features

4.1

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/123133-158839/SiteMinder-vs-Cloudbeds)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (244)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

$9/month

Price

€42/month

4.3

Features

4.1

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/164816-183836/Hospitality-Software-vs-Amenitiz)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

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$85/month

Price

€38/month

4.2

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123133-177658/SiteMinder-vs-JULIA)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/)

$9/month

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4.3

Features

4.4

4.3

Ease of Use

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[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

$85/month

Price

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4.2

Features

3.8

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/123133-144307/SiteMinder-vs-Little-Hotelier)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

vs

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Contact vendor for pricing

4.3

Features

4.1

4.3

Ease of Use

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