# Compare SiteMinder vs Update247 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SiteMinder and Update247 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/123133-190995/SiteMinder-vs-Update247-Channel-Manager --- # SiteMinder vs Update247 Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SiteMinderUpdate2472/4 selected [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/) [Update247](https://www.capterra.com/p/190995/Update247-Channel-Manager/)[4.8 (32)](https://www.capterra.com/p/190995/Update247-Channel-Manager/reviews/) [## SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/) Starting Price $85.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.3 Customer Service 4 Reviews Sentiment HD Based on [257 reviews](#user-reviews) Positive 207 Neutral 16 Negative 34 [## Update247](https://www.capterra.com/p/190995/Update247-Channel-Manager/)[4.8 (32)](https://www.capterra.com/p/190995/Update247-Channel-Manager/reviews/) Starting Price $10.00/month Value-for-Money 4.9 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [32 reviews](#user-reviews) Positive 30 Neutral 1 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### roommaster 4.3 (129) * * * Starting Price $150.00 Other,Per Month Free Trial Free Version * * * User rating 84% of reviewers rated it above 4 stars * * * ### Hostaway 4.8 (1,524) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * Highest Rated ### Sirvoy 4.7 (301) * * * Starting Price $15.00 Usage Based,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Cloudbeds 4.3 (337) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ## Summary * * * Features in Hotel Channel Management Software Best performer 34 / 50 Only SiteMinder - Activity Dashboard - Alerts/Notifications - API 18 / 50 Only Update247 - Calendar Management - Customizable Branding User satisfaction User satisfaction 4.2 User reviews[257](https://www.capterra.com/p/123133/SiteMinder/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.0 Customer support 4.0 User satisfaction 4.8 User reviews[32](https://www.capterra.com/p/190995/Update247-Channel-Manager/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.9 Customer support 4.8 Price starts from Price starts from $85Other, Per Month - Free version - Free trial Price starts from $10Other, Per Month - Free version - Free trial Best for Best for Independent hotels or hotel groups, across the globe, that are looking to bring in more guests through online reach, and seeking technology that provides solutions to attract, and convert guests. Best for Update247 channel manager software is suitable for hotels, motels, serviced apartments, hostels, bed & breakfast, guest houses and holiday vacation rentals of all sizes from single unit to big hotels. ## User reviews Pros & cons HD Hoang D. E-commerce Excutive > "It allows us to update rates and availability across multiple OTAs in real time, reducing the risk of overbookings and saving a..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122) Tawanda S. Group Ecommerce Manager > "Furthermore, a notable drawback in the newly upgraded platform is the absence of a consolidated revenue report that provides an..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136) CS Chutinath S. Senior Distribution Sales Manager > "SiteMinder is a solid choice for independent hotels and hotel groups aiming to simplify distribution, boost occupancy, and..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6797460) BT Brooke T. Manager > "The issue appeared again in November 2024 and after the initial report to Siteminder in December we are still waiting after 2-1/2..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079) PP Panadda P. Ecommerce Manager > "The automation and connectivity are strong, and the system has become an essential part of our daily operations. While there’s..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234) KH Kishen H. General Manager > "Too many steps to add and update new room types, too high credit card Fees" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792390) Tawanda S. Group Ecommerce Manager > "My experience managing Rainbow Tourism Group's significant portfolio of over 900 rooms across 7 properties is greatly enhanced by..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136) RM Rudolf M. Front Office > "Lack of customization option for direct bookings page." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6776232) HD Hoang D. E-commerce Excutive > "The platform is user-friendly and reliable in managing online distribution, helping us connect with various OTAs efficiently." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122) SB Sawat B. Revenue Manager > "The AI support was not very responsive and did not provide direct or helpful answers to the issue." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140) Tawanda S. Group Ecommerce Manager > "On the bright side, I have to give a massive shoutout to SiteMinder's support team – they are incredibly responsive and always..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136) CHC Chi Ho C. Channel Distribution Manager > "The new interface is quite unfriendly, more steps for users to perform the task." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822687) PP Panadda P. Ecommerce Manager > "The centralized dashboard makes rate and inventory updates extremely efficient, saving us hours of manual work daily." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234) PP Paresha P. Reservation Manager > "Mapping issue and rate code difficult to understand some time." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6840484) HD Hoang D. E-commerce Excutive > "It simplifies the booking process and gives us better control over our inventory and rates." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122) SL Simon L. General Manager > "Lack of PMS functionalities: no way to handle groups, agents, segments." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6025636) AV ANTONIS V. Hotel Manager > "The rate management tools are excellent—especially useful if you want to set different rates for different OTAs." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6806858) ES Esmeralda S. Owner/Director > "The sign in process, only telephone code option, I would like to receive the code also by email. If something happens to my phone..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3504032) SB Sebastian B. IT Admin - ERP Systems > "Stable Connection, friendly team, multi-property access, chat support is very helpful and solves problems quickly" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608) PG Peter G. Owner Manager > "I have repeatedly asked my account manager to call me and she hids behind her email." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988) AJ Atiwit J. Customer support > "Support team I like SiteMinder because it offers an easy-to-use platform that helps manage hotel bookings across multiple channels..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792700) CS Caroline S. Channels Manager > "The limited options of restrictions and the need of creating the properties anywhere and then connect, it is not so practical at..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3548936) Tawanda S. Group Ecommerce Manager > "So, my overall feeling is this: SiteMinder is a powerful and generally fantastic tool that has significantly simplified our..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136) PG Peter G. Owner Manager > "Many staff has promised to call me back and I haven't heard from them." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988) HD Hoang D. E-commerce Excutive > "The interface is intuitive, and the system is generally stable and efficient, which is essential for smooth hotel operations." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122) PA Penny A. Manager > "Everything, the customer service is terrible." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402) GH Guido H. Consultant > "Very good product, fantastic pre-implementation support, great follow up during the start up phase with a dedicated technical..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6807546) KSM Karol Samuel M. CEO > "It's quite simply a disaster, what happened with this once great product." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6220358) PS Pinar S. sales and marketing manager > "User-Friendly Interface, Robust Channel Management, Comprehensive Support and Resources." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6811960) PA Penny A. Manager > "Cost your business thousands" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402) HD Hoang D. E-commerce Excutive > "What I like most about SiteMinder is its seamless channel management system." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122) MLS Miss Leanne S. Director > "Also if you take payments yourself and not with their products - the invoice will not update the amounts correctly." [See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097) MS Madison S. Cluster Assist. E-Commerce Manager > "It continues to be a reliable and user-friendly solution that supports our daily operations seamlessly." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581) DP David P. Managing Director > "Our worst decision in the past 10 years was to start to use SiteMinder." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4602473) SB Sawat B. Revenue Manager > "Its strongest points are its user-friendly interface, ease of managing channels, and reliability." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140) S Olaf L. Owner > "Second, they seriously missold me when confirming Stripe as my Payment Gateway of choice was available on Brazil, only to then..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3313191) KV Khuong V. E-Commerce Manager > "The best part of SiteMinder is its seamless channel management." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837782) MLS Miss Leanne S. Director > "weeks of effort, I decide to cancel (within my 30 day trial) buy another product (which took 24 hours to install and set up)" [See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097) GA Ghia A. Office > "Today was a good call - agent \[sensitive content hidden\] answered my questions and she showed me a tip in the future if I need to..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6808042) AS Anthony S. Owner > "With an extensive background in both IT and major Hotel PMS systems, we found key reporting and functionality missing. When the..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745) MA Mohammad A. ecommerce manager > "Ease of use, elaborative, able to use it on multiple devices, helpful team, very fast in supporting me and guiding me" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6806846) DH Dewi H. E-commerce Manager > "Really takes time mapping some channels that's not available on your listed" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2930672) AJ Atiwit J. Customer support > "I really like SiteMinder because it makes hotel distribution so much easier and more efficient." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792700) MLS Miss Leanne S. Director > "The invoicing just doesn't work." [See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097) AJ Atiwit J. Customer support > "The system is reliable and helps increase visibility and revenue."" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792700) ML Mase L. Marketing Director > "The backend interface is straight out of the 90s." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702) SD Sam D. Partner Manager > "Siteminder went the extra mile to assist us with onboarding with a distribution partner." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6828670) WSF Wei Shing F. Distribution MAnager > "Overall, its very system orientated, not very focused on user experience" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3411689) BT Barbara T. Group Revenue Analyst > "I love the insights tab because it offers us a wealth of information" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002) ML Mase L. Marketing Director > "Customer service is generally unhelpful." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702) DQ Dio Q. Digital Marketing Officer > "I like the way how the insights are organized and the agents that helped on our inquiries have been a great help" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185) AS Anthony S. Owner > "My personal experience was the product is not at all intuitive, in other words you had to ask lots of questions rather than figure..." [See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745) SB Sebastian B. IT Admin - ERP Systems > "We are rolling out 12 hotels on Siteminder now and we are getting quicker each time :)" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608) AS Anthony S. Owner > "Support and personnel are unresponsive to client suggestions when problems or difficulties encountered." [See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745) BT Barbara T. Group Revenue Analyst > "Always responsive and capable of addressing any inquiries I have or providing assistance with the challenges I encounter." [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002) NU Nick U. General Manager > "Siteminder refused to compensate" [See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2730885) [View Reviews](https://www.capterra.com/p/123133/SiteMinder/reviews/) Not enough reviews ## User interface [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) 4.25 (257) [Update247](https://www.capterra.com/p/190995/Update247-Channel-Manager/) 4.78 (32) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features SiteMinder Top features 34/50 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Calendar Management - Channel Analytics - Channel Management - Contact Management - Credit Card Processing - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Discount Management - Drag & Drop - Dynamic Pricing - Electronic Payments - Email Templates - Employee Management - Event Calendar - Generative AI - Inventory Management - Invoice Management - Kill Switch - Maintenance Scheduling - Mobile Access - Multi-Channel Distribution - Multi-Channel Management - Multi-Channel Marketing - Multi-Channel Sync - Multi-Location - Online Booking - Price/Margin Management - Promotions Management - Real-Time Data - Reporting & Statistics - Reservations Management - Restriction Management - Room Booking - Room Inventory - Search/Filter - Task Management - Template Management - Third-Party Integrations [See all features](https://www.capterra.com/p/123133/SiteMinder/#features) Update247 18/50 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Calendar Management - Channel Analytics - Channel Management - Contact Management - Credit Card Processing - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Discount Management - Drag & Drop - Dynamic Pricing - Electronic Payments - Email Templates - Employee Management - Event Calendar - Generative AI - Inventory Management - Invoice Management - Kill Switch - Maintenance Scheduling - Mobile Access - Multi-Channel Distribution - Multi-Channel Management - Multi-Channel Marketing - Multi-Channel Sync - Multi-Location - Online Booking - Price/Margin Management - Promotions Management - Real-Time Data - Reporting & Statistics - Reservations Management - Restriction Management - Room Booking - Room Inventory - Search/Filter - Task Management - Template Management - Third-Party Integrations [See all features](https://www.capterra.com/p/190995/Update247-Channel-Manager/#features) ### Recognition No recognitions have been awarded to SiteMinder No recognitions have been awarded to Update247 ### Deployment & support SiteMinder Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Update247 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SiteMinder - By SiteMinder - Located in Australia - Founded in 2012 Update247 - By Update247 - Located in Australia - Founded in 2007 ## Popular Comparisons [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/) vs [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.68 (153)](https://www.capterra.com/p/193259/Flex-PMS/reviews/) $85/month Price $40/month 4.2 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/123133-193259/SiteMinder-vs-Flex-PMS) [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/) vs 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