# Compare SiteMinder vs RMS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SiteMinder and RMS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/123133-208354/SiteMinder-vs-RMS-Cloud

---

# SiteMinder vs RMS Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SiteMinderRMS2/4 selected

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

[## SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

Starting Price

$85.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

PP

Based on [257 reviews](#user-reviews)

Positive

207

Neutral

16

Negative

34

[## RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

Based on [412 reviews](#user-reviews)

Positive

366

Neutral

29

Negative

17

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### roommaster

4.3 (129)

* * *

Starting Price

$150.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

84%

of reviewers  
rated it above 4 stars

* * *

### Peek Pro

4.7 (795)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### rezStream

4.7 (118)

* * *

Starting Price

$95.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

98%

of reviewers  
rated it above 4 stars

* * *

### ResNexus

4.8 (428)

* * *

Starting Price

$30.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Hotel Channel Management Software

34 / 50

Only SiteMinder

-   Kill Switch

Best performer

46 / 50

Only RMS

-   Accounting
-   Billing Rate Management
-   Calendar Management

User satisfaction

User satisfaction

4.2

User reviews[257](https://www.capterra.com/p/123133/SiteMinder/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.0

Customer support

4.0

User satisfaction

4.4

User reviews[412](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$85Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Independent hotels or hotel groups, across the globe, that are looking to bring in more guests through online reach, and seeking technology that provides solutions to attract, and convert guests.

Best for

Small to Large-sized campgrounds, National Parks, RV parks, RV resorts, and marinas.

## User reviews

Pros & cons

PP

Panadda P.

Ecommerce Manager

> "The automation and connectivity are strong, and the system has become an essential part of our daily operations. While there’s..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234)

BT

Brooke T.

Manager

> "The issue appeared again in November 2024 and after the initial report to Siteminder in December we are still waiting after 2-1/2..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079)

HD

Hoang D.

E-commerce Excutive

> "It allows us to update rates and availability across multiple OTAs in real time, reducing the risk of overbookings and saving a..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

Tawanda S.

Group Ecommerce Manager

> "Furthermore, a notable drawback in the newly upgraded platform is the absence of a consolidated revenue report that provides an..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

CS

Chutinath S.

Senior Distribution Sales Manager

> "SiteMinder is a solid choice for independent hotels and hotel groups aiming to simplify distribution, boost occupancy, and..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6797460)

SB

Sawat B.

Revenue Manager

> "The AI support was not very responsive and did not provide direct or helpful answers to the issue."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140)

PP

Panadda P.

Ecommerce Manager

> "The centralized dashboard makes rate and inventory updates extremely efficient, saving us hours of manual work daily."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234)

CHC

Chi Ho C.

Channel Distribution Manager

> "The new interface is quite unfriendly, more steps for users to perform the task."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822687)

Tawanda S.

Group Ecommerce Manager

> "My experience managing Rainbow Tourism Group's significant portfolio of over 900 rooms across 7 properties is greatly enhanced by..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

KH

Kishen H.

General Manager

> "Too many steps to add and update new room types, too high credit card Fees"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792390)

SB

Sebastian B.

IT Admin - ERP Systems

> "Stable Connection, friendly team, multi-property access, chat support is very helpful and solves problems quickly"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608)

PP

Paresha P.

Reservation Manager

> "Mapping issue and rate code difficult to understand some time."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6840484)

HD

Hoang D.

E-commerce Excutive

> "The platform is user-friendly and reliable in managing online distribution, helping us connect with various OTAs efficiently."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

RM

Rudolf M.

Front Office

> "Lack of customization option for direct bookings page."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6776232)

Tawanda S.

Group Ecommerce Manager

> "On the bright side, I have to give a massive shoutout to SiteMinder's support team – they are incredibly responsive and always..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

SL

Simon L.

General Manager

> "Lack of PMS functionalities: no way to handle groups, agents, segments."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6025636)

HD

Hoang D.

E-commerce Excutive

> "It simplifies the booking process and gives us better control over our inventory and rates."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

CS

Caroline S.

Channels Manager

> "The limited options of restrictions and the need of creating the properties anywhere and then connect, it is not so practical at..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3548936)

MS

Madison S.

Cluster Assist. E-Commerce Manager

> "It continues to be a reliable and user-friendly solution that supports our daily operations seamlessly."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581)

PA

Penny A.

Manager

> "Everything, the customer service is terrible."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402)

AV

ANTONIS V.

Hotel Manager

> "The rate management tools are excellent—especially useful if you want to set different rates for different OTAs."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6806858)

ES

Esmeralda S.

Owner/Director

> "The sign in process, only telephone code option, I would like to receive the code also by email. If something happens to my phone..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3504032)

SB

Sawat B.

Revenue Manager

> "Its strongest points are its user-friendly interface, ease of managing channels, and reliability."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140)

KSM

Karol Samuel M.

CEO

> "It's quite simply a disaster, what happened with this once great product."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6220358)

KV

Khuong V.

E-Commerce Manager

> "The best part of SiteMinder is its seamless channel management."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837782)

PA

Penny A.

Manager

> "Cost your business thousands"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402)

AJ

Atiwit J.

Customer support

> "Support team I like SiteMinder because it offers an easy-to-use platform that helps manage hotel bookings across multiple..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792700)

PG

Peter G.

Owner Manager

> "I have repeatedly asked my account manager to call me and she hids behind her email."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988)

Tawanda S.

Group Ecommerce Manager

> "So, my overall feeling is this: SiteMinder is a powerful and generally fantastic tool that has significantly simplified our..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

DP

David P.

Managing Director

> "Our worst decision in the past 10 years was to start to use SiteMinder."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4602473)

HD

Hoang D.

E-commerce Excutive

> "The interface is intuitive, and the system is generally stable and efficient, which is essential for smooth hotel operations."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

S Olaf L.

Owner

> "Second, they seriously missold me when confirming Stripe as my Payment Gateway of choice was available on Brazil, only to then..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3313191)

SD

Sam D.

Partner Manager

> "Siteminder went the extra mile to assist us with onboarding with a distribution partner."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6828670)

PG

Peter G.

Owner Manager

> "Many staff has promised to call me back and I haven't heard from them."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988)

BT

Barbara T.

Group Revenue Analyst

> "I love the insights tab because it offers us a wealth of information"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002)

AS

Anthony S.

Owner

> "With an extensive background in both IT and major Hotel PMS systems, we found key reporting and functionality missing. When the..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

DQ

Dio Q.

Digital Marketing Officer

> "I like the way how the insights are organized and the agents that helped on our inquiries have been a great help"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185)

DH

Dewi H.

E-commerce Manager

> "Really takes time mapping some channels that's not available on your listed"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2930672)

SB

Sebastian B.

IT Admin - ERP Systems

> "We are rolling out 12 hotels on Siteminder now and we are getting quicker each time :)"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608)

ML

Mase L.

Marketing Director

> "The backend interface is straight out of the 90s."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702)

GH

Guido H.

Consultant

> "Very good product, fantastic pre-implementation support, great follow up during the start up phase with a dedicated technical..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6807546)

MLS

Miss Leanne S.

Director

> "Also if you take payments yourself and not with their products - the invoice will not update the amounts correctly."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

BT

Barbara T.

Group Revenue Analyst

> "Always responsive and capable of addressing any inquiries I have or providing assistance with the challenges I encounter."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002)

WSF

Wei Shing F.

Distribution MAnager

> "Overall, its very system orientated, not very focused on user experience"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3411689)

PS

Pinar S.

sales and marketing manager

> "User-Friendly Interface, Robust Channel Management, Comprehensive Support and Resources."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6811960)

MLS

Miss Leanne S.

Director

> "weeks of effort, I decide to cancel (within my 30 day trial) buy another product (which took 24 hours to install and set up)"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

HD

Hoang D.

E-commerce Excutive

> "What I like most about SiteMinder is its seamless channel management system."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

ML

Mase L.

Marketing Director

> "Customer service is generally unhelpful."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702)

BT

Brooke T.

Manager

> "Siteminder is a good platform until you have an issue."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079)

AS

Anthony S.

Owner

> "My personal experience was the product is not at all intuitive, in other words you had to ask lots of questions rather than..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

DQ

Dio Q.

Digital Marketing Officer

> "There have been some ups and downs but all i can say is that the insights page has been a great help."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185)

AS

Anthony S.

Owner

> "Support and personnel are unresponsive to client suggestions when problems or difficulties encountered."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

MS

Madison S.

Cluster Assist. E-Commerce Manager

> "Your team was not only knowledgeable and efficient but also courteous and genuinely helpful throughout the entire support process."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581)

MLS

Miss Leanne S.

Director

> "The invoicing just doesn't work."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

SO

Sophia O.

Revenue analyst

> "There's 24/7 human assistance, and the agents are very pleasant. And they help as much as they can."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837173)

NU

Nick U.

General Manager

> "Siteminder refused to compensate"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2730885)

[View Reviews](https://www.capterra.com/p/123133/SiteMinder/reviews/)

AO

Ahmed O.

Ceo

> "set up takes few days and will be all,set up to the desired result - training team is professional - support is professional and..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

Lokith K.

Managing Director

> "This software is definitely not for holiday homes and even hotels, as it's full of errors and they only have 5-6 people in there..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#GetApp___6137866)

CP

Coral P.

Owner/Manager

> "The automated help topics with visual guides are eptensive and answer most queries but when they dont the service requests or staff..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732)

AO

Ahmed O.

Ceo

> "However once training started, after 2 session the team stopped as many options was not set properly."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

JK

Joanne K.

Director

> "Submitted service request and received a lovely phone call from \[sensitive content hidden\] who solved my Access Profile Issue so I..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5075913)

LLL

Leah L L.

Hotel Manager

> "The only thing I dislike about this software is that they cannot sync reservations made from our Best Western Website."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3934864)

AP

Angela P.

Reception Manager

> "The support when onboarding, the resources available, the new options for our business are streamlining and enhancing both staff and..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4369407)

CP

Coral P.

Owner/Manager

> "Setting new rates confuses me."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732)

SK

Sunil K.

Business

> "I will recommend to my colleagues to run it"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___6617972)

AO

Ahmed O.

Ceo

> "Fail to connect any of OTA."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

PS

Patricia S.

Property manager

> "Support staff can easily guide you remotely"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4889830)

AO

Ahmed O.

Ceo

> "From the first day of training the things has stopped working again. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

TH

Taylor H.

Assistant Manager

> "RMS has been a system I have been able to navigate with little help. When there are problems majority of the time support has been..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4382925)

LG

Louri G.

Horse Park Manager

> "selection of sites for multiple online bookings are no longer available. If you have a group reservation, the requirements on..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3343357)

KC

Karen C.

Manager

> "That all initial facets of making a booking are on the one screen until you need to take payment and send emails or print which makes..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3579406)

KD

Karen D.

Owner

> "I don't have a least like, probably I don't have the time to really learn the program in-depth due to my time restraints."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4360150)

CC

Cathleen C.

Director

> "Overall RMS is pretty good because I have learned now on how to use it and find it pretty comprehensive. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5032179)

RG

Ronyce G.

Manager

> "Send out confirmation form has too many steps"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3886280)

SB

Scott B.

Campground Manager

> "Ease of use is not always simple but customer support is very helpful"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5011625)

KF

Kimberly F.

Office Supervisor

> "Our on line booking has major issues and no one can find a fix."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3778131)

Hollis H.

CFO

> "RMS has allowed us to put great controls in place to realize our full potential in the marketplace!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3697243)

SJ

Sue J.

Accounting Manager

> "You write a message and often never hear anything back, despite multiple attempts."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4763768)

SjM

Sara jane M.

Manager

> "With previous PMS systems experience it has been easier to help me find what I need in the RMS system."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380)

RS

Roger S.

COO

> "Language support is useless we need more than English please"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3563035)

LMS

Llana Melissa S.

Online Instructor

> "With RMS Cloud, I found a travel assistant I can rely on and trust with my bookings."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4651429)

DB

Danielle B.

Proprietor

> "The set up takes a LOT of time and a lot of loading and if you are not a hotel I would think very carefully before choosing this..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2602933)

AL

Alver L.

owner

> "it is easy to use the calendar, I only use the calendar to manage my bookings"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4348681)

AL

Allan L.

Manager

> "It is too big and unwieldly- it is not suited to a smaller (20-50) room operation"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3143563)

SS

Sunny S.

General Manager

> "Ease of use, easy to train new staff on. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___6303505)

RW

Ruth W.

Office Administration

> "getting this to trigger or channel those rate on exact dates for online Agents, I guess it all about trouble shooting between the 2..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2246705)

AS

Anni S.

Manager

> "Clean interface and easy manipulate ."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4975750)

Elizabeth H.

Executive Assistant

> "It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651)

TM

Takreem M.

Managing Director

> "cloud based system, has a lot of wonderful features, fantastic customer service team."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4660593)

BK

Bruce K.

Manager

> "Hard to understand/use and achieve the most out of the programme - lack of one to one training and follow up by the company to..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2354518)

VY

Vikky Y.

Owner/Manager

> "many people in the industry are familiar with RMS making training new staff easier"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4527387)

MN

Marthie N.

Rooms manager

> "Often very sluggish especially reports when updates are done behind the scenes"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3482975)

BO

Barry O.

owner

> "It intergrates with our other systems and provides great reporting and simple input of data"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3162408)

SH

Staci H.

Site Manager

> "That I don't have a RMS training manual handy when I need to look something up. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3096007)

HA

Henriette A.

Manager

> "It has some good features and generally is easy to use - especially when notified of system alterations."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4454907)

EPC

Eric PaoYu C.

Franchise Director

> "not much interaction with the customer service, such as email marketing"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3262997)

AS

Angie S.

Proprietor

> "User friendly and easy to teach new staff, provides all information as required"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3740267)

JC

Jeanette C.

Manager

> "There are some glitches that are annoying"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3100362)

GF

Guy F.

Motel Manager

> "It was easy to learn and the help made learning everyday functions easy."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4366003)

JS

Jenny S.

manager

> "We are using RMS enterprise and our main issue is we are unable to roll over repeat charges differently at each park"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2789795)

MG

Muthiah G.

TRAVEL CONSULTANT

> "Mainly easy to handle Room reservations."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3739321)

MV

Michelle V.

Owner

> "not enough training hours, I'm sure there's a lot behind the scenes I don't know about"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3468120)

TD

Tylor D.

Operation Manager

> "All the different features it has to offer"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4593905)

DJ

Debbie J.

Director

> "It's cumbersome to set up, not intuitive, I find it far more difficult to set up new rates or make changes in set up than our..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2776863)

RS

Robert S.

co-owner/ manager

> "easy to use, ability to charge non room items to room, switch on and off and adjust ota rates on day by day basis"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2866214)

LH

Logan H.

RV Park Manager

> "Some stuff is a bit difficult to implement"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2957320)

SjM

Sara jane M.

Manager

> "Every single tech and service associate I have spoken with is super knowledgeable and helpful!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380)

CF

Chris F.

Director

> "Our venue is not big enough for me to use all the features on a daily basis. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2183145)

Elizabeth H.

Executive Assistant

> "I love how easy it is to navigate and that there are several different ways to make a reservation, as well as look up a reservation."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651)

AW

Angie W.

Manager

> "The background building, especially rates was the most difficult."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2753624)

JA

Jodie A.

Manager

> "SENSITIVE CONTENT\] who we have dealt with for a number of years is so highly knowledgeable, and brilliant customer service skills!!!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3636062)

KH

Karlene H.

Leasing

> "Doesn't seem to be addressing our needs for a campground/RV"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2739356)

MP

Malinda P.

Manager

> "Love how Easy it is to use with the mobile app"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3843460)

PK

Peter K.

Withheld

> "They also service the military, so are not an ethical company. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2833774)

JA

Jodie A.

Manager

> "The Technical support is outstanding."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3636062)

PJ

Paula J.

Manager

> "I find at times that there are things I would like changed but this is not easy."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638)

[View Reviews](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

## User interface

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

4.25 (257)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)

4.41 (412)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SiteMinder

34/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Calendar Management
-   Channel Analytics
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Templates
-   Employee Management
-   Event Calendar
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Kill Switch
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Channel Distribution
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Channel Sync
-   Multi-Location
-   Online Booking
-   Price/Margin Management
-   Promotions Management
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Restriction Management
-   Room Booking
-   Room Inventory
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/123133/SiteMinder/#features)

RMS

Top features

46/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Calendar Management
-   Channel Analytics
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Templates
-   Employee Management
-   Event Calendar
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Kill Switch
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Channel Distribution
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Channel Sync
-   Multi-Location
-   Online Booking
-   Price/Margin Management
-   Promotions Management
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Restriction Management
-   Room Booking
-   Room Inventory
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/208354/RMS-Cloud/#features)

### Recognition

No recognitions have been awarded to SiteMinder

No recognitions have been awarded to RMS

### Deployment & support

SiteMinder

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SiteMinder

-   By SiteMinder
-   Located in Australia
-   Founded in 2012

RMS

-   By RMS
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.70 (162)](https://www.capterra.com/p/193259/Flex-PMS/reviews/)

$85/month

Price

$40/month

4.2

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/123133-193259/SiteMinder-vs-Flex-PMS)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152433-208354/Hostaway-vs-RMS-Cloud)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)[4.63 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

$85/month

Price

$23.86/month

4.2

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/123133-135751/SiteMinder-vs-eZee-Absolute)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Contact vendor for pricing

Price

$16/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-208354/Lodgify-vs-RMS-Cloud)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

$85/month

Price

$15/month

4.2

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/103570-123133/Sirvoy-Booking-System-vs-SiteMinder)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/)

Contact vendor for pricing

Price

$23/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159377-208354/Guesty-vs-RMS-Cloud)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

$85/month

Price

Contact vendor for pricing

4.2

Features

4.1

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/123133-158839/SiteMinder-vs-Cloudbeds)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Contact vendor for pricing

Price

$30/month

4.3

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/129392-208354/Reservation-Nexus-vs-RMS-Cloud)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[easybooking](https://www.capterra.com/p/177658/JULIA/)[4.21 (38)](https://www.capterra.com/p/177658/JULIA/reviews/)

$85/month

Price

€38/month

4.2

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123133-177658/SiteMinder-vs-JULIA)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (244)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

Contact vendor for pricing

Price

€42/month

4.3

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/183836-208354/Amenitiz-vs-RMS-Cloud)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

$85/month

Price

$109/month

4.2

Features

3.8

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123133-144307/SiteMinder-vs-Little-Hotelier)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.1

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/158839-208354/Cloudbeds-vs-RMS-Cloud)