--- title: "Compare Meltwater vs Cision 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Meltwater and Cision based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/123153-129611/Meltwater-vs-Cision" page_type: "comparison" language: "en" publication_date: "2026-11-09" --- # Meltwater vs Cision Features and Cost Comparison Last updated November 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MeltwaterCision2/4 selected [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[4.0 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) [Cision](https://www.capterra.com/p/129611/Cision/)[3.8 (89)](https://www.capterra.com/p/129611/Cision/reviews/) [## Meltwater](https://www.capterra.com/p/123153/Meltwater/)[4.0 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) Starting Price Contact vendor Value-for-Money 3.4 Functionality 4 Ease of Use 4 Customer Service 3.7 Reviews Sentiment KA Based on [96 reviews](#user-reviews) Positive 72 Neutral 15 Negative 9 [## Cision](https://www.capterra.com/p/129611/Cision/)[3.8 (89)](https://www.capterra.com/p/129611/Cision/reviews/) Starting Price $1.00/month Value-for-Money 3.5 Functionality 3.9 Ease of Use 3.8 Customer Service 3.7 Reviews Sentiment Based on [89 reviews](#user-reviews) Positive 64 Neutral 13 Negative 12 ## Not a match? 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Best for Whether you're a communications professional or a member of the media, Cision brings together all the elements you need to understand, influence and amplify your stories. ## User reviews Pros & cons KA Karly A. Marketing Analytics and Research Manager > "The social listening / social media analysis tool was helpful (before we switched products)!" [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6585010) KA Karly A. Marketing Analytics and Research Manager > "I didn't love the user experience of Meltwater–it didn't feel overly intuitive." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6585010) EY Enes Y. Information Technology > "Thanks to its reporting and analysis, I can create a strategy for myself by looking at the data and this application is free." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3571445) AG Abe G. VP > "As a product/platform, Meltwater was an overpriced, worse alternative to Google alerts and provided no semblance of quality..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4540968) Rishikesh M. Social Analytics > "My overall experiencee with meltwater is great." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6505384) AG Abe G. VP > "From a services/support/client success perspective, this is where the disappointment continues. Despite messaging our "client..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4540968) Marina C. President > "My experience has been very good, this platform is very detailed and precise, and its control panel is very complete and easy to..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4946167) AG Abe G. VP > "After several weeks, this has still not been addressed, and the \[sensitive content hidden\] has not responded to any emails..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4540968) EZ Eric Z. Director of Advancement > "The daily emails with social media and article monitoring is useful but Google Alerts does the same." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) ES Erica S. Account Director > "The data was often lacking, both because of the publications missing from the tool as well as the way metrics were presented." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3781256) DS Danielle S. Social Media Manager > "I like that I get a daily digest every morning at 9:30 am that helps me identify opportunities to engage with online users during..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2728935) VR Verified Reviewer VP, Marketing & Communications > "Articles were repeated multiple times, so really did not give an accurate representation of the writings." [See full review](https://www.capterra.com/p/123153/Meltwater/#GetApp___3552454) MC Maxim C. marketing manager > "The daily reports directly in my inbox are super convenient." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3348270) ES Erica S. Account Director > "The platform interface was difficult to interact with." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3781256) KA Katie A. Communications Manager > "The best part about Meltwater is how easy/user-friendly it is compared to our previous product (Cision), and our account rep is..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3829262) EZ Eric Z. Director of Advancement > "Unfortunately, the company's customer service leaves much to be desired." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) AD Ana D. PR & Communication Manager CEE/Europe > "Most relevant features are related to the fact that we could (relatively) easy see how our messages (key ones) were taken over by..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2770278) EZ Eric Z. Director of Advancement > "That alone causes me to highly discourage anyone from using this product." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) RB Ron B. Communications Analyst > "Overall, this was a great platform to use to better realize a fully encompassing social strategy: Social Media management,..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2546745) EZ Eric Z. Director of Advancement > "Customer service is horrid." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) VR Verified Reviewer VP, Marketing & Communications > "I liked that I could find mentions of my company easily." [See full review](https://www.capterra.com/p/123153/Meltwater/#GetApp___3552454) AK Anna K. Marketing > "They have potential as a service, but for our needs they aren't the best option." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2594919) JB Jo B. Development Manager > "In a small team it's really important to be able to utilise time effectively and this is a great tool to achieve that and cost..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2770176) DC David C. Director > "The customer service and their business practices are just unethical and deceptive." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2608478) SC Shantel C. Operations Assistant > "Meltwater is user-friendly and a huge help in monitoring media coverage for our clients." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2835538) KA Karly A. Marketing Analytics and Research Manager > "I didn't love the user experience of Meltwater–it didn't feel overly intuitive." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6585010) JB Jo B. Development Manager > "The team are available on hand if needed, and very helpful and supportive of training, very much solution led in all areas." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2770176) ES Erica S. Account Director > "The platform interface was difficult to interact with." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3781256) DG Dawn G. Owner > "If you are new to social media marketing and need a software that is easy to follow, Meltwater is one of the best on the market." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2656560) EZ Eric Z. Director of Advancement > "Unfortunately, the company's customer service leaves much to be desired." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) DC David C. Director > "It's easy to use and offers a robust contact list for reporters and media outlets." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2608478) EZ Eric Z. Director of Advancement > "Customer service is horrid." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) [View Reviews](https://www.capterra.com/p/123153/Meltwater/reviews/) KA Karly A. Marketing Analytics and Research Manager > "I'm overall happy with the product, but we had a lot of issues with set up and integration." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___6543637) VT Venita T. CEO, Founder > "Additionally, contacting customer support proved to be a challenging experience. Despite having a direct contact..." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___4744323) VT Venita T. CEO, Founder > "Since starting my own firm and no longer being constrained to using Cision, I have come across multiple Press..." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___4744323) DC Drew C. CEO > "The company is holding customers hostage with a completely onerous contract." [See full review](https://www.capterra.com/p/129611/Cision/#SoftwareAdvice___4715541) KR Kaley R. Sustainability Reporter > "Reputable and relatively easy to use." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___4475020) VR Verified Reviewer VP MarCom > "Unfortunately, with the changing landscape of journalism and the disappearance of "beat" reporters, the usefulness..." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___3278094) VR Verified Reviewer marketing coordinator > "If you are needing to distribute your press releases to a wide spread audience, this is easily the number one way to..." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___2928005) DC Drew C. CEO > "Cision will not stop billing my company." [See full review](https://www.capterra.com/p/129611/Cision/#SoftwareAdvice___4715541) VR Verified Reviewer marketing coordinator > "The direct connection they have to massive news outlets makes this a crucial tool for press releases." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___2928005) DC Drew C. CEO > "Cision did not reply and processed payment anyway." [See full review](https://www.capterra.com/p/129611/Cision/#SoftwareAdvice___4715541) VR Verified Reviewer marketing coordinator > "The ability to live track press releases is a huge deal and presented in a clean easy to use dashboard." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___2928005) VR Verified Reviewer Contractor > "The database is very shallow." [See full review](https://www.capterra.com/p/129611/Cision/#GetApp___3774406) SC Shantel C. Operations Assistant > "We save research time and can build a contact list with ease." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___2797143) VR Verified Reviewer Senior Corporate Communications Specialist > "Often times, certain trigger words result in something being graded a certain way, but the context is not..." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___2981223) LS Luis S. Mkt Manager > "Very useful and easy to use, the dashboards and powerBI tools make it easy to customize" [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___3150482) SM Scott M. Vice President > "Unfortunately, Cision either suffers from poor leadership, poor vision, a lack of care for its customers, or some..." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___2858889) VR Verified Reviewer marketing coordinator > "The ability to live track press releases is a huge deal and presented in a clean easy to use dashboard." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___2928005) VR Verified Reviewer marketing coordinator > "Which makes it unrealistic in most cases." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___2928005) LS Luis S. Mkt Manager > "Very useful and easy to use, the dashboards and powerBI tools make it easy to customize" [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___3150482) VR Verified Reviewer Senior Corporate Communications Specialist > "Sentiment is an issue." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___2981223) KA Karly A. Marketing Analytics and Research Manager > "I'm overall happy with the product, but we had a lot of issues with set up and integration." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___6543637) VT Venita T. CEO, Founder > "Additionally, contacting customer support proved to be a challenging experience. Despite having a direct contact..." [See full review](https://www.capterra.com/p/129611/Cision/#Capterra___4744323) [View Reviews](https://www.capterra.com/p/129611/Cision/reviews/) ## User interface [Meltwater](https://www.capterra.com/p/123153/Meltwater/) 3.98 (96) [Cision](https://www.capterra.com/p/129611/Cision/) 3.83 (89) ### Features Meltwater Top features 28/34 - Activity Tracking - AI Copilot - API - Approval Process Control - Article Author Database - Auto Update - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Clippings Management - Communication Management - Contact Management - Content Library - Customizable Reports - Data Import/Export - Data Visualization - Digital Asset Management - Direct Mail Management - Email Distribution - Generative AI - Media Monitoring - Monitoring - Multi-Channel Distribution - Multi-Channel Marketing - Press Monitoring - Press Release Builder - Real-Time Data - Reporting & Statistics - Scheduling - Search/Filter - Social Media Integration - Social Media Monitoring - User Management [See all features](https://www.capterra.com/p/123153/Meltwater/#features) Cision 25/34 - Activity Tracking - AI Copilot - API - Approval Process Control - Article Author Database - Auto Update - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Clippings Management - Communication Management - Contact Management - Content Library - Customizable Reports - Data Import/Export - Data Visualization - Digital Asset Management - Direct Mail Management - Email Distribution - Generative AI - Media Monitoring - Monitoring - Multi-Channel Distribution - Multi-Channel Marketing - Press Monitoring - Press Release Builder - Real-Time Data - Reporting & Statistics - Scheduling - Search/Filter - Social Media Integration - Social Media Monitoring - User Management [See all features](https://www.capterra.com/p/129611/Cision/#features) ### Recognition Meltwater is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Cision ### Deployment & support Meltwater Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Cision Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Meltwater - By Meltwater - Located in United States - Founded in 2001 Cision - By Cision - Located in United States - Founded in 1867 ## Popular Comparisons [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (257)](https://www.capterra.com/p/149054/Brand24/reviews/) Contact vendor for pricing Price $199/month 4.0 Features 4.4 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/123153-149054/Meltwater-vs-Brand24) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,804)](https://www.capterra.com/p/121701/HootSuite/reviews/) Contact vendor for pricing Price $399/month 4.0 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/121701-123153/HootSuite-vs-Meltwater) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [YouScan](https://www.capterra.com/p/173036/YouScan/)[4.87 (125)](https://www.capterra.com/p/173036/YouScan/reviews/) Contact vendor for pricing Price $499/month 4.0 Features 4.7 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/123153-173036/Meltwater-vs-YouScan) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.36 (610)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) Contact vendor for pricing Price $79/month 4.0 Features 4.2 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/121447-123153/Sprout-Social-vs-Meltwater) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Sprinklr Social](https://www.capterra.com/p/131274/Sprinklr-Platform/)[4.24 (94)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.0 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/123153-131274/Meltwater-vs-Sprinklr-Platform) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)[4.22 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 3.9 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123153-277011/Meltwater-vs-Brandwatch)