--- title: "Compare Meltwater vs Muck Rack 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Meltwater and Muck Rack based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/123153-144527/Meltwater-vs-Muck-Rack" page_type: "comparison" language: "en" --- # Meltwater vs Muck Rack Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MeltwaterMuck Rack2/4 selected [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[4.0 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) [Muck Rack](https://www.capterra.com/p/144527/Muck-Rack/)[4.2 (25)](https://www.capterra.com/p/144527/Muck-Rack/reviews/) [## Meltwater](https://www.capterra.com/p/123153/Meltwater/)[4.0 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) Starting Price Contact vendor Value-for-Money 3.4 Functionality 4 Ease of Use 4 Customer Service 3.7 Reviews Sentiment KA Based on [96 reviews](#user-reviews) Positive 72 Neutral 15 Negative 9 [## Muck Rack](https://www.capterra.com/p/144527/Muck-Rack/)[4.2 (25)](https://www.capterra.com/p/144527/Muck-Rack/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment EF EF Based on [25 reviews](#user-reviews) Positive 21 Neutral 2 Negative 2 ## Not a match? 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Best for Cloud-based solution for PR professionals that helps with data export, customizable pitches, search for journalists, reporting, alerts/notifications, database management and more. ## User reviews Pros & cons KA Karly A. Marketing Analytics and Research Manager > "The social listening / social media analysis tool was helpful (before we switched products)!" [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6585010) KA Karly A. Marketing Analytics and Research Manager > "I didn't love the user experience of Meltwater–it didn't feel overly intuitive." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6585010) Rishikesh M. Social Analytics > "My overall experiencee with meltwater is great." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6505384) AG Abe G. VP > "As a product/platform, Meltwater was an overpriced, worse alternative to Google alerts and provided no semblance of quality..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4540968) EY Enes Y. Information Technology > "Thanks to its reporting and analysis, I can create a strategy for myself by looking at the data and this application is free." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3571445) AG Abe G. VP > "From a services/support/client success perspective, this is where the disappointment continues. Despite messaging our..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4540968) Marina C. President > "My experience has been very good, this platform is very detailed and precise, and its control panel is very complete and easy..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4946167) AG Abe G. VP > "After several weeks, this has still not been addressed, and the \[sensitive content hidden\] has not responded to any emails..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4540968) EZ Eric Z. Director of Advancement > "The daily emails with social media and article monitoring is useful but Google Alerts does the same." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) ES Erica S. Account Director > "The data was often lacking, both because of the publications missing from the tool as well as the way metrics were presented." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3781256) DS Danielle S. Social Media Manager > "I like that I get a daily digest every morning at 9:30 am that helps me identify opportunities to engage with online users..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2728935) VR Verified Reviewer VP, Marketing & Communications > "Articles were repeated multiple times, so really did not give an accurate representation of the writings." [See full review](https://www.capterra.com/p/123153/Meltwater/#GetApp___3552454) MC Maxim C. marketing manager > "The daily reports directly in my inbox are super convenient." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3348270) ES Erica S. Account Director > "The platform interface was difficult to interact with." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3781256) KA Katie A. Communications Manager > "The best part about Meltwater is how easy/user-friendly it is compared to our previous product (Cision), and our account rep..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3829262) EZ Eric Z. Director of Advancement > "Unfortunately, the company's customer service leaves much to be desired." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) AD Ana D. PR & Communication Manager CEE/Europe > "Most relevant features are related to the fact that we could (relatively) easy see how our messages (key ones) were taken over..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2770278) EZ Eric Z. Director of Advancement > "That alone causes me to highly discourage anyone from using this product." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) RB Ron B. Communications Analyst > "Overall, this was a great platform to use to better realize a fully encompassing social strategy: Social Media management,..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2546745) KW Kathy W. AVP PR > "a few typos in search criteria setup from prior account managers - but nothing that affects its usability" [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2460181) VR Verified Reviewer VP, Marketing & Communications > "I liked that I could find mentions of my company easily." [See full review](https://www.capterra.com/p/123153/Meltwater/#GetApp___3552454) EZ Eric Z. Director of Advancement > "Customer service is horrid." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) JB Jo B. Development Manager > "In a small team it's really important to be able to utilise time effectively and this is a great tool to achieve that and cost..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2770176) AK Anna K. Marketing > "They have potential as a service, but for our needs they aren't the best option." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2594919) SC Shantel C. Operations Assistant > "Meltwater is user-friendly and a huge help in monitoring media coverage for our clients." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2835538) EC Ernest C. COO > "Formatting on export is less flexible." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2471183) JB Jo B. Development Manager > "The team are available on hand if needed, and very helpful and supportive of training, very much solution led in all areas." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2770176) DC David C. Director > "The customer service and their business practices are just unethical and deceptive." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2608478) DG Dawn G. Owner > "If you are new to social media marketing and need a software that is easy to follow, Meltwater is one of the best on the..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2656560) KA Karly A. Marketing Analytics and Research Manager > "I didn't love the user experience of Meltwater–it didn't feel overly intuitive." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6585010) DC David C. Director > "It's easy to use and offers a robust contact list for reporters and media outlets." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2608478) ES Erica S. Account Director > "The platform interface was difficult to interact with." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3781256) EP Elaine P. Free lance writer > "My skills are more literary and less technological (very much so), so I appreciate the help and the patience." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2478012) EZ Eric Z. Director of Advancement > "Unfortunately, the company's customer service leaves much to be desired." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) DJ Douglas J. Media and communications manager > "Meltwater provides us with the intelligence we need and an easy-to-use platform, to boot." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2595228) EZ Eric Z. Director of Advancement > "Customer service is horrid." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) [View Reviews](https://www.capterra.com/p/123153/Meltwater/reviews/) Not enough reviews ## User interface [Meltwater](https://www.capterra.com/p/123153/Meltwater/) 3.98 (96) No images or videos provided by vendor ### Features Meltwater Top features 28/34 - Activity Tracking - AI Copilot - API - Approval Process Control - Article Author Database - Auto Update - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Clippings Management - Communication Management - Contact Management - Content Library - Customizable Reports - Data Import/Export - Data Visualization - Digital Asset Management - Direct Mail Management - Email Distribution - Generative AI - Media Monitoring - Monitoring - Multi-Channel Distribution - Multi-Channel Marketing - Press Monitoring - Press Release Builder - Real-Time Data - Reporting & Statistics - Scheduling - Search/Filter - Social Media Integration - Social Media Monitoring - User Management [See all features](https://www.capterra.com/p/123153/Meltwater/#features) Muck Rack 8/34 - Activity Tracking - AI Copilot - API - Approval Process Control - Article Author Database - Auto Update - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Clippings Management - Communication Management - Contact Management - Content Library - Customizable Reports - Data Import/Export - Data Visualization - Digital Asset Management - Direct Mail Management - Email Distribution - Generative AI - Media Monitoring - Monitoring - Multi-Channel Distribution - Multi-Channel Marketing - Press Monitoring - Press Release Builder - Real-Time Data - Reporting & Statistics - Scheduling - Search/Filter - Social Media Integration - Social Media Monitoring - User Management [See all features](https://www.capterra.com/p/144527/Muck-Rack/#features) ### Recognition No recognitions have been awarded to Meltwater No recognitions have been awarded to Muck Rack ### Deployment & support Meltwater Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Muck Rack Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Meltwater - By Meltwater - Located in United States - Founded in 2001 Muck Rack - By Muck Rack - Located in United States - Founded in ## Popular Comparisons [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Contact vendor for pricing Price $199/month 4.0 Features 4.4 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/123153-149054/Meltwater-vs-Brand24) [Muck Rack](https://www.capterra.com/p/144527/Muck-Rack/)[4.24 (25)](https://www.capterra.com/p/144527/Muck-Rack/reviews/) vs [MediaHQ](https://www.capterra.com/p/196943/MediaHQ/)[4.64 (81)](https://www.capterra.com/p/196943/MediaHQ/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144527-196943/Muck-Rack-vs-MediaHQ) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,803)](https://www.capterra.com/p/121701/HootSuite/reviews/) Contact vendor for pricing Price $399/month 4.0 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/121701-123153/HootSuite-vs-Meltwater) [Muck Rack](https://www.capterra.com/p/144527/Muck-Rack/)[4.24 (25)](https://www.capterra.com/p/144527/Muck-Rack/reviews/) vs [Press Ranger](https://www.capterra.com/p/10020491/Press-Ranger/)[4.97 (35)](https://www.capterra.com/p/10020491/Press-Ranger/#reviews) Contact vendor for pricing Price $79/month 4.2 Features 4.8 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144527-10020491/Muck-Rack-vs-Press-Ranger) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.36 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) Contact vendor for pricing Price $199/month 4.0 Features 4.2 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/121447-123153/Sprout-Social-vs-Meltwater) [Muck Rack](https://www.capterra.com/p/144527/Muck-Rack/)[4.24 (25)](https://www.capterra.com/p/144527/Muck-Rack/reviews/) vs [Cision](https://www.capterra.com/p/129611/Cision/)[3.83 (89)](https://www.capterra.com/p/129611/Cision/reviews/) Contact vendor for pricing Price $1/month 4.2 Features 3.9 4.2 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/129611-144527/Cision-vs-Muck-Rack) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)[4.26 (92)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.0 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/123153-131274/Meltwater-vs-Sprinklr-Platform) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)[4.22 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 3.9 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123153-277011/Meltwater-vs-Brandwatch)