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Voted Best EHR Solution for Ambulatory Practices. We partner with specialty groups, rural health clinics, community hospitals, and health systems.
Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers to unlock their potential with comprehensive EMR, CRM, and RCM software solutions.
The system is very user friendly and almost intuitive. Azalea Health has supplied our clinic with a wonderful EMR which I am so happy with; Azalea makes my work life so much easier.
Frustrating system much of the time with no answers, fixes and angry patients.
Azalea's EMR is the third I have used and I believe it is the best. It is very user friendly, adaptable, and the support team is amazing.
They have constant shutdowns during working hours. Guaranteed to deny you access to your own files when you have a busy clinic.
We have been using Azalea Health for about 10 months and we love it. The system is very user friendly and easy for the staff to get their charts done quickly for the provider.
Providers complain that systems does not allow the review of the hierarchical codes for ICD-10.
Overall it has been good. The tech support has been great.
Billing errors frustrate our patients and you can count on angry calls and visits from our wonderful patients after invoices go out.
It’s easy to use, easy on the eyes, and navigation is seemless. As a super admin I love the access I have to update and create things we need and how easy it is to do.
The general counsel is a pompous jerk that does nothing to keep the company out of litigation. The rep is just as unprofessional as the rest of the bunch.
Robust product with lots of features. Customer support is superb and they do implement recommendations.
Now when printing out the face sheet for a file the insurance information cuts off and no longer on the first sheet. It makes it less convenient as opposed to when it was available on one page.
I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation in real time and have the results immediately is wonderful.
There are times when I want to be able to enter medication data that Kipu is not set up to do, such as offer two options for a dose depending on pain scales or other factors.
I like the Golden thread as it helps to connect treatment plans and goals while helping the therapist to save time for the therapist. The SMART GOALS suggestions help to bring easy to treatment plans.
Built for the Basic Model of Substance Abuse Care...which doesn't work.
Daphne: Hey, I'm Daphne. I'm an LPN at Dr. Ray's office. We have five employees currently, and we give Azalea rating of five. We had SOAPware. It was very basic and just wasn't able to expand much, and they ended up phasing out. So this is what we found when we were looking for something new. We chose Azalea because it's priced properly for a small company that doesn't need something really expensive and doesn't have a lot of employees. It helps with our patient load. We don't need something that has a lot of meaningful use, just enough to cover our PCMH and primary care first. And the price was right, and they worked with us in the beginning, gave us a good introduction price. It was pretty easy. They helped us. They came, they talked to us. There was modules and we can always reach out and ask questions. They helped us set up a bunch of our templates in the beginning so we didn't have to figure it out for ourselves. I think they should give it a try. I mean, it has more options than we have. We have different packages, so we have a smaller one, but they have packages for bigger companies too, so I think it's a one size fits all.
Tammy E.: My name is Tammy. I am the Executive Director of Legends Treatment Center in Pittsburgh. We have about 200 people that work for Legends, all of the Legends put together. My rating for Kipu is five. We use Kipu for pretty much everything when it comes to our client base for our outpatient. We use Kipu for our notes. Billing is able to go in and check on our notes to see who has come, who hasn't. I go in and I do audit checks. I sign off on notes. We use Kipu a lot. Our inpatient, we can tell where a person is, what floor, what room, if there's an emergency. We use it to communicate back and forth between staff. Kipu is easy to use. When I started this position, I didn't really have anyone to train. I've used a lot of different EMR systems in my career, and Kipu is literally the absolute easiest EMR to use when it comes to using it for client base. There is no negative about Kipu. I like everything about it.
Azalea Health
Kipu
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