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Voted Best EHR Solution for Ambulatory Practices. We partner with specialty groups, rural health clinics, community hospitals, and health systems.
OP offers pediatric EHR software solutions to independent pediatric practices, super groups, and CINs.
The system is very user friendly and almost intuitive. Azalea Health has supplied our clinic with a wonderful EMR which I am so happy with; Azalea makes my work life so much easier.
Frustrating system much of the time with no answers, fixes and angry patients.
Azalea's EMR is the third I have used and I believe it is the best. It is very user friendly, adaptable, and the support team is amazing.
They have constant shutdowns during working hours. Guaranteed to deny you access to your own files when you have a busy clinic.
We have been using Azalea Health for about 10 months and we love it. The system is very user friendly and easy for the staff to get their charts done quickly for the provider.
Providers complain that systems does not allow the review of the hierarchical codes for ICD-10.
Overall it has been good. The tech support has been great.
Billing errors frustrate our patients and you can count on angry calls and visits from our wonderful patients after invoices go out.
I love that OP is for pediatric practices only, so the focus is solely on ways to help our office function better. The program is easy to use and is constantly being updated with new features.
The billing software and the integration with merchant processors isn't always smooth or seamless, causing disruptions in patient statements/collections and also errors that can be embarrassing.
Also, I like that it is designed for pediatrics, and I love the technology of how prescriptions are automatically printed out and sent to the pharmacy. I'm happy that our practice chose this software.
Sometimes, it's hard to find what I'm looking for, and sometimes, when you put information in OP, it becomes lost somewhere in the system. I don't get the whole messaging aspect of the software.
I like the ease of use and their commitment to meeting meaningful use requirements. They are always improving, and they listen to their customers.
The nightmare is for real. Their support now is really bad.
If it's for a pediatric office, this is an awesome software to have, great graphing for growth charts. Good documentation done by providers when using templates.
Revenue reporting is very difficult to understand.
Daphne: Hey, I'm Daphne. I'm an LPN at Dr. Ray's office. We have five employees currently, and we give Azalea rating of five. We had SOAPware. It was very basic and just wasn't able to expand much, and they ended up phasing out. So this is what we found when we were looking for something new. We chose Azalea because it's priced properly for a small company that doesn't need something really expensive and doesn't have a lot of employees. It helps with our patient load. We don't need something that has a lot of meaningful use, just enough to cover our PCMH and primary care first. And the price was right, and they worked with us in the beginning, gave us a good introduction price. It was pretty easy. They helped us. They came, they talked to us. There was modules and we can always reach out and ask questions. They helped us set up a bunch of our templates in the beginning so we didn't have to figure it out for ourselves. I think they should give it a try. I mean, it has more options than we have. We have different packages, so we have a smaller one, but they have packages for bigger companies too, so I think it's a one size fits all.
Azalea Health
Office Practicum
Top FeaturesOffice Practicum
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