# Compare Bonterra Apricot vs Bloomerang 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bloomerang and Bonterra Apricot based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/123342-131207/Bonterra-Case-Management-vs-Bloomerang --- # Bloomerang vs Bonterra Apricot Features and Cost Comparison Last updated May 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BloomerangBonterra Apricot2/4 selected [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.2 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) [## Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting Price $125.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [1,287 reviews](#user-reviews) Positive 1,246 Neutral 25 Negative 16 [## Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.2 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.1 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [226 reviews](#user-reviews) Positive 193 Neutral 18 Negative 15 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,519 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings Credit Card Processing 3.9 For Nonprofits 4.6 Electronic Payments 4.1 Accounting \-- Member Database 4.5 \--%Fit Missing features Feature ratings Credit Card Processing NA For Nonprofits 4.4 Electronic Payments NA Accounting NA Member Database 4.7 User satisfaction User satisfaction 4.7 User reviews[1,287](https://www.capterra.com/p/131207/Bloomerang/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.6 Customer support 4.8 User satisfaction 4.2 User reviews[226](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 3.9 Customer support 4.1 Price starts from Price starts from $125Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for If you’re a nonprofit leader juggling donor engagement, data management, and fundraising goals—while navigating limited resources and growing expectations—Bloomerang CRM was built for you. Best for Human Services, Victim's Support, Child & Family Services, Foundations, Faith-Based Services, Food Services, Senior Services, Workforce Services, Developmental Services and more... ## User reviews Pros & cons AnA Al-nor A. Teacher > "The reporting tools are also very handy for analyzing your data and making smart decisions. Plus, their strong customer support and training..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936) KS Kaitlyn S. Executive Director > "Creating and formatting emails felt restrictive, and tracking engagement wasn’t as robust as expected." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7125084) AnA Al-nor A. Teacher > "Its dashboard gives you a clear view of donor engagement and fundraising performance, which makes tracking and improving your efforts..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936) LT Laura T. Executive Director > "Apparently, Bloomerang has a reputation for poor onboarding execution, which I was unaware of until I researched it, I was also unaware of the..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7088389) VR Verified Reviewer Director of Development > "I love being able to track donor contact and gifts over time, as well as storing files and payment information." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200) SK Susan K. Development Director > "We had to create our giving form in another software as the form offered through Bloomerang was not ideal and didn't offer a lot of flexibility..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590326) LT Laura T. Executive Director > "It would appear to be user friendly/ intuitive, seems to be a great platform is you are able to successfully onboard." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7088389) PM Pat M. Owner > "they could not keep track of our customer account, and when I personally set up a debit account and wanted to terminate it, they were unable to..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#SoftwareAdvice___6343173) KS Kaitlyn S. Executive Director > "Bloomerang was easy to use and designed with donor relationships in mind." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7125084) AnA Al-nor A. Teacher > "One thing I found less appealing about Bloomerang is that its customization options can be somewhat limited." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936) CJ Caroline J. Executive Director > "We switched from Donor Perfect to Bloomerang for the ease of tracking groups and creating reports that are custom to our organization and..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6234020) Erin E. Deputy Director > "Bloomerang is an old, outdated CRM with barely functional features, terrible customer service, and broken promises." [See full review](https://www.capterra.com/p/131207/Bloomerang/#GetApp___6645187) VR Verified Reviewer Director of Development > "Reporting is super helpful for collecting data and planning for the future." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200) AnA Al-nor A. Teacher > "However, the limited customization options might be a drawback for some organizations." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936) Steven M. system technique > "What I like the most is the possibility of being able to help many people through Bloomerang since many times it is more difficult to do this..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6241762) RM Roxy M. Director of Development > "The data migration from our previous platform was tedious and lengthy, but I don't know how that could have been avoided." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6494796) VR Verified Reviewer Director of Development > "Bloomerang is user friendly, provides a lot of education for using its features, and their support is very efficient and helpful when needed!" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200) SB Steve B. Executive Director > "App not as fully functioning as the computer versio.mn" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6588808) JA Jessica A. Director of Donor and Alumni Relations > "I also love that it's tiered-pricing based on constituent count." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6762768) AL Amy L. Executive Director > "There's no ability to pre-load brand guidelines (logo, colors, font) that would pre-populate letters & emails For events, there's no way to show..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4504714) BC Bethany C. Owner > "Love the integrated email system that does almost as much as MailChimp." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6519586) KN Kimberly N. Director Program Support > "Wish we could permanently add in all the different military ranks as titles, they only have a few, and each service has their own way of..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3774759) HB Haley B. Fundraising Director > "I have used in a few different organizations, and always recommend it as a solution to others looking for a fundraising CRM." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6623179) VR Verified Reviewer Consultant > "Not the prettiest of CRM's, could use better integrations." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6290791) SW Stephanie W. Senior Manager > "The product is easy to use, powerful, and the customer service is extremely proficient especially compared to other similar database companies." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6612208) Alfredo R. Software Engineer > "A major feature currently missing from Bloomerang is the ability for users to make multiple updates of their own." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4445837) KL Kylee L. Marketing and Volunteer Coordinator > "Moving from a small organization to a bit larger it has saved a lot of time" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6716405) MB Megan B. Director of Programs > "I also don't like that you cannot apparently schedule reminder emails for tasks or assign multiple responsible parties for tasks." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4793236) Kevin H. Director of Advancement > "It provides great support and learning videos." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6651076) JF Jim F. Volunteer > "Doesn’t allow you to create recurring donations which creates extra data entry." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3672992) SN Sylla N. Artist > "Overall it is a great product for fundraising and it helped me show my support." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6327939) JM Jennifer M. Director of Philanthropy and Strategic Partnerships > "In fact it encourages/trains people into transactional fundraising mentalities away from the importance of relationships and story." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645823) Abdelati L. Treasury > "With regard to experience, it can be noted that it has all the internal and external needs of the organization and gives a lot of internal..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4988221) BG Brenna G. Executive Director > "Extremely disappointed with the functionality and customer support." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4938028) Abdelati L. Treasury > "This product is characterized by accuracy in the analysis and management of all areas available within the institution, really wonderful." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4988221) EO Evan O. Executive Director > "A few features offered don't live up to their potential and if you have a lot of grants to track this may not be the right software." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3648186) MR Maria R. Supervisor of Housing Counseling > "It has allowed our clients to register paperless online, it has allowed our agency to gather and maintain our mailing list, donor list, etc" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607162) MA Mark A. Lead Generator > "This is not a product designed for a larger organization nor one that was going through growth in the way and timeframe that my organization..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4521126) MC Mitchell C. Executive Director > "Our organization is very small, and Bloomerang gives us tools to automate some of our key processes to provide donors with an easy platform for..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4089648) AC Amy C. Consultant - Bloomerang user/trainer > "One niggly problem is that you cannot email to multiple email addresses for a given constituent." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4616301) AC Amy C. Consultant - Bloomerang user/trainer > "Customer support is highly responsive, training is extensive and free, handles event tracking, grant tracking, major gift fundraising, contact..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4616301) HR Hamsa R. Donor Services Specialist > "There is currently no way to differentiate who we want to send a communication to without adjusting it manually." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645084) BD Ben D. Donor & Volunteer Coordinator > "Bloomerang helps us keep track of our donors and volunteers in one place and makes it easy to examine our data through pulling reports." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3540903) SC Suzie C. Executive Assistant > "I would imagine that the options offered are not as robust as some other platforms however, we never used a donor software before and this was..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4171551) JJ Jill J. Executive Director > "Bloomerang is completely right sized for a small to mid-sized organization without a huge or complex development team." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4864168) AL Amy L. Executive Director > "It requires self-hosting - which costs us $$ for web design services." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4504714) MD Mindy D. Director of Business Operations > "Bloomerang provides free trainings that are very useful and can be shared with your team based on function and need, as well as excellent..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4745004) KP Katrina P. consultant > "Creating custom reports is time consuming and its particularly difficult to run year over year reports." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3885674) JJ Jennifer J. Director of Development > "It's saved me a ton of time over my last CRM in terms of mailings and being able to segment my lists. And whenever I have a question, the online..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4600264) HR Hamsa R. Donor Services Specialist > "As my organization's admin, the biggest con right now is the Relationships Tab, specifically when it comes to organizations." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645084) Steven M. system technique > "Productivity and efficiency have increased among the staff, for my part I feel more satisfied with each job done at Bloomerang" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6241762) JS Judy S. Director of Development > "I wish I would sit down and take the time to learn how to do reports and pledge reminders, but I haven't done that yet." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3611012) LG Linda G. Fundraiser > "Bloomerang makes it possible for us to keep up with our donations and track our communication with donors which is a huge plus." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4791481) GF Grace F. Director of Community Partnerships > "Donation pages and surveys aren't customizable enough." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607161) JA Jonathan A. Director of Digital Media and Engagement > "Extremely powerful filters for donor segmentation, good built in mass email client, and great relationship management tools." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3619622) JT Jessica T. Foundation Relations & Development > "Allows for easy duplication of info; some searches are a little clunky." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607173) SN Salah N. HR > "It is very good and has always spoken and is very easy and makes you happy to work such as excellence confidence safety and constant enthusiasm..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4929172) DL Diana L. Administrative and Membership Assistant > "In the beginning Bloomerang used to show me customer names when I misspelled the first or last name. " [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3598459) SW Scott W. Operations manager > "Report system very good." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590310) MM Michelle M. Director of Grants & Foundations > "As a new user, learning how to establish the grant management system was time-consuming instead of having it built into the system." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4231583) SK Susan K. Development Director > "It is super easy to use and it does everything I need it to do." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590326) JS Judy S. Director of Development > "That being said, the number of them is overwhelming and my inbox is always full of more Bloomerang emails." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3611012) MD Mindy D. Director of Business Operations > "Bloomerang is a robust, affordable donor management software that is easy to implement and has a lot of great features such as dashboards,..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4745004) SU Sharilyn U. Donor Relations Coordinator > "Does not mail merge perfectly especially does not do envelopes well" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4606655) LR Lena R. Owner > "I love the ability to customize our donor data and the many features that can be done with Bloomerang." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4269342) AP Ashley P. Grant & Development Coordinator > "It creates duplicates too easily without catching that it's the same donor already in the system and doesn't always record interactions with..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3150972) HJ Holly J. Community Relations & Development Director > "I love the dashboard so I can immediately see where I am at with my fundraising on a weekly, monthly, and yearly basis." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607716) LR Linda R. Business Manager > "Conversion - Thousands of records were messed up and had to be corrected. " [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4329056) WH Winnie H. Minor Mentor Administrator > "I enjoy the fact that this software can go incredibly deep and detailed when storing information on donor management and fundraising support." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607362) AL Amy L. Executive Director > "A SEPARATE EVENT for free tickets, which is ridiculous." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4504714) Alfredo R. Software Engineer > "I love the tracking features Bloomerang provides and how easy it is to integrate event ticketing, volunteering, and other forms into our..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4445837) TA Tami A. President and CEO > "The only con I can think of is the manual reports are sometimes confusing." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3641971) IA Ian A. Executive Director > "Transitioning to new donor management software is always a bit scary because of how valuable donor information is to any nonprofit, but the..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3619789) JR Janice R. President > "Mobile card readers with Stripe require an iOs device and they do not function with an Android device." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3495250) AR Antoshia R. President > "We are able to keep everything in this one system and send out letters to thank our donors as often as we need to." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3677022) MH Madeleine H. Programs Director > "It is time consuming to input check information." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4517655) JL Jamie L. Executive Director > "A value add is that you are offered webinars consitanly about using the product but as well as fundraising and donor management in general." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3550283) RB Robert B. Executive Director > "Bloomarang appears to be willing to get into useless spats with its customers as part of their standard operating procedure. If you are someone..." [See full review](https://www.capterra.com/p/131207/Bloomerang/#SoftwareAdvice___2904032) RB Robin B. CEO > "I like the charts, reports, ease of use and features that link like Grativid" [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4865668) HM Hilary M. Executive Director > "Do you due diligence - we wasted our precious resources of time and money on Bloomerang." [See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4618871) [View Reviews](https://www.capterra.com/p/131207/Bloomerang/reviews/) VR Verified Reviewer Case Manager > "Client management, data analytics, security, document storage, information access are all areas where Apricot is number one in..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___7110474) VR Verified Reviewer Family support and resource specialist > "Really no cons I just wish there was an auto save option especially for the notes section and we can't do anything about system..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873957) MS Michaela S. Data and Reporting Analyst > "In general, it does a great job with customized templates and supporting a wide-array of diverse case management workflows (DV and..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587) VR Verified Reviewer Registered Nurse > "Very slow with loading and set up by filters of accessbility to see information with having a high caseload" [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6871363) CC Charmaine C. Trauma Support Coordinator > "One of the features I appreciate most about Apricot is its intuitive design—it allows me to create a client profile in just three..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836366) AW Alexsander W. Data Manager > "It was riddled with defects and inefficient structures." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___7139743) CF Colyn F. Case Manager > "It has a good system on how to send an IT ticket when there are bugs and it is good at letting users know when updates or fixes are..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873338) GH Gregory H. IT and Operations Manager > "There are a few fields that I am unable to delete and require me to speak with a Bonterra employee if I want to remove them." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6462196) CC Charmaine C. Trauma Support Coordinator > "I would love the ability to generate my own reports to keep better track of my data and analyze trends independently. While this may..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836366) BH BRAD H. Director of Collective Impact > "Not enough training is included (meaning at no additional cost), and, while tech support is great, other contacts like the account..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6454296) LH Lakeesha H. Case management > "I like that our whole team is able to utilize Apricot to read/review one another's notes that is extremely vital when working with..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832524) HF Heidi F. Executive Director > "The system is set up with tiers of form which makes the platform very hard to easily understand and work properly." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336) MS Michaela S. Data and Reporting Analyst > "Most often if there is something you need, higher complexity wise (sql back-end functionality), the ASC's are a great resource for..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587) VR Verified Reviewer Program Analyst > "Difficult aspects of the product have included missing notification systems to let case managers know of missing info in Apricot,..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020283) NS Nick S. Mobile Response Team Coordinator > "With Bonterra Case Management, we can now run the reports and have all the information ready in a few minutes and have the entire..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6437025) HF Heidi F. Executive Director > "I repeatedly had issues of the system requiring me to log out and log back in and when I tried to get support they offered no..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336) VR Verified Reviewer Human Services Case Manager > "Using the Apricot as a database, case notes, and case management in daily basis, often I open 20+ tabs and it just works fine." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421277) BG BRYAN G. Site Coordinator > "Usually on the important days there was an almost guarantee that the website would run slow or not at all." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599) MS Michaela S. Data and Reporting Analyst > "Most, if not all, of the programs we have implemented onto Apricot reported to us a significant decrease in documentation time and..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587) BG BRYAN G. Site Coordinator > "The ability to talk to someone to help and troubleshoot was very difficult." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599) DA Daniel A. Executive Director > "Moving from doing the standard paper and chart documents to an all electronic database was a big move but it was fairly simple to..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467) DC Dana C. Program Manager > "It has glitches sometimes when I cannot get to the info that I need." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421273) MO Maxwell O. Program Manager > "There are robust reporting features, security, support for multiple programs and customer support and training programs." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594399) RM Rita M. Chief Operations Officer > "The overall costs for this system is quite expensive when you only have 40 users." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836355) RM Rita M. Chief Operations Officer > "It is great to have the ability to customized fields to gather the information that we need." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836355) VP Vanessa P. Executive Director > "Every time I would reach out to the company for issues, their solution was always us having to pay for an upgrade or more training." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896) WP Winona P. Social Worker > "Bonterra Case Management has helped me monitor data related to projected outcomes related to interactions with clients." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230) HF Heidi F. Executive Director > "The customer service is pretty much nonexistent unless you want to communicate via chat." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336) AK Alaiya K. Case Management > "The opportunity to work with a talented team, the challenge of taking on new responsibilities or the chance to make a positive..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340) JE Joey E. Shift Lead > "In comparison Apricot is clunky, somewhat confusing and frustrating to use." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836492) LJ Laverne J. Case Manger > "I like that you can get to each page discreetly you’re right your case, notes, clearly express and submit without any problem Very..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6456117) AB Anthony B. Peer Support > "Not enough color options to adjust for my eyesight." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421683) AD Amanda D. Community Health Worker > "What I like most about the case management system is it has a lot of drop-down options when putting in the services provided." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691231) SW Sarah W. Crisis Speicialist > "I don't like that it's sometimes unclear where you have to click to get where you need to go." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421295) SA Stephanie A. Case Manager > "It keeps all needed information in a central location that can easily be updated." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836368) CA Caleigh A. Outreach and Volunteer Licensed Master Social Worker > "Searching for past documentation can be time consuming and confusing. " [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6473594) MD Melissa D. Outreach Manager > "That helps immensely when entering services for the whole family." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836297) HF Heidi F. Executive Director > "I keep getting the same generic email in response saying I'm not allowed to cancel." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336) MS Michaela S. Data and Reporting Analyst > "For the front-end users, the main aspects of Apricot they enjoy is the ease of data entry." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587) DSK Dr. Sollo K. Director of Workforce Initiatives > "Slow, freezes a lot, Does not respond well to queries." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6433400) WP Winona P. Social Worker > "Also, bonterra case management is easy to navigate in terms of reading other social workers case notes before meeting with a new..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230) AK Alaiya K. Case Management > "The least thing I liked was the freezing at times of the soft ware." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340) BG BRYAN G. Site Coordinator > "Easy to find things. When the system was working you could upload documents and sign off on papers easily." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599) DA Daniel A. Executive Director > "It’s getting more expensive each year." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467) JV Jacquelyn V. Case Manager > "It has benefited my work greatly and the best thing about it has been the open line of communication from user to the development..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594550) GK Gabriella K. Operations Director > "Once you set something up a certain way in the forms, it's difficult to change and make an edit without having to make reporting way..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5052360) VR Verified Reviewer Family support and resource specialist > "I really enjoyed Apricot I have worked with prior programs like child plus and apricot definitely tops that in my book." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873957) KC Kennon C. Program Manager > "Worst customer service experience of a lifetime, Apricot routinely asking for more $$ and more time to deliver promised items, will..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___4871194) MO Maxwell O. Program Manager > "I have used it as a case management application in two different organizations for the last five years and seeing the improvements..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594399) VP Vanessa P. Executive Director > "The system is not customizable or user friendly." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896) SB Stephanie B. case manager > "I use it daily and it is great and I love how my organization can customize to fit our needs" [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421338) VP Vanessa P. Executive Director > "The system is NOT user friendly and customer service is horrific." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896) TB Tracey B. Program Specialist > "The product really allows you to capture your data." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6692209) AK Alaiya K. Case Management > "Then we would have to wait for IT to fix the technical difficulties." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340) MS Michaela S. Data and Reporting Analyst > "For us, the admins, we really like how easy it is to build and customize a template (form)." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587) MM Meg M. Director of Operations > "The features that are rolled out do not function as advertised, or work in contrast to previous data management forms/features." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5027207) MK Max K. Case Manager > "How much it simplifies case notes. How easy it makes understanding the overall picture of a client across programs." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594300) JM Jari M. Chief Services Officer > "You can't PDF a client file for a auditor and doc upload managment is not easy to organize." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011001) SD Shirlee D. DOO > "I really used to like the customizable features of Apricot." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6837502) JH Jessica H. Executive Director > "It was a difficult product to set up with little guidance." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691292) CA Caleigh A. Outreach and Volunteer Licensed Master Social Worker > "I am able to run reports and document notes without complaint. " [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6473594) HF Heidi F. Executive Director > "This was the beginning of 2024 I have been struggling for a year to use this system." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336) DC Dana C. Program Manager > "Information is easily located; it's user friendly and contains the data needed to make my job easier." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421273) KB Kristin B. Impact Manager > "What is frustrating is that we work for a grassroots nonprofit, and provide services for free to people in need." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___4852465) LK Linda K. Administrative Assistant > "I do a lot of data input, and I find the system works well and is very intuitive." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6458819) AJ Amanda J. Data Coordinator > "I also do not like some of the features when trying to change some of our forms." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020194) JV Jacquelyn V. Case Manager > "I love that I can always rely on the right margin for remaining steps needed to complete the task at hand." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594550) AR Andrea R. Managing Director Planning Compliance, Managment Systems > "There are some occasions when depending on the report the numbers do not match." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5035543) AN Alina N. Outreach coordinator > "I have the ability to make the reports exactly as to answer the reports My end users are not too internet savvy, the forms are very..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5010889) KM Keri M. Medical Case Manager > "Cannot access housing and I have no archive button" [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6274296) LM Linda M. Parole Transition Program Supervisor > "Going from word documents to case management software made a huge difference." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594845) LA Laurie A. Mobility Mentor Coach > "Not able to delete an incorrect entry. " [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6263435) BH BRAD H. Director of Collective Impact > "Building forms and reports is easy, and the tech support is super." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6454296) RF Rickie F. Intake > "transfer of information is not as easy as data input" [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6295567) JS JILL S. Career Navigator > "It is easily accessible and allows cut and paste." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6433777) DK Debbie K. Executive Director > "I find the tiers of forms confusing." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5026867) RG Rosa G. Executive Assistant, operations coordinator > "The sessions were incredibly informative, and well-organized .Every topic was right on point , making it easy to follow and highly..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691256) JM Jari M. Chief Services Officer > "Audit review is not designed well." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011001) CL Christie L. Senior Executive Administrator > "The ability to streamline case notes and create reports have been critical to saving time and streamlining overall efforts. " [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5027594) KB Kristin B. Impact Manager > "We have been continually passed around with no single point of contact." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___4852465) [View Reviews](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) ## User interface 4.65 (1,287) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/) 4.23 (226) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Bloomerang Top features 36/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/131207/Bloomerang/#features) Bonterra Apricot 26/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/123342/Bonterra-Case-Management/#features) ### Recognition Bloomerang is recognized as a top-rated tool in 4 Capterra Shortlist reports Bonterra Apricot is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Bloomerang Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Bonterra Apricot Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bloomerang - By Bloomerang - Located in United States - Founded in 2012 Bonterra Apricot - By Bonterra - Located in United States - Founded in 2014 ## Popular Comparisons [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,421)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $125/month Price $119/month 4.3 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-131207/DonorPerfect-Fundraising-Software-vs-Bloomerang) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Contact vendor for pricing Price $0 4.1 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/123342-172048/Bonterra-Case-Management-vs-Givebutter) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $125/month Price $0/month 4.3 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131207-156860/Bloomerang-vs-Donorbox) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Contact vendor for pricing Price $0/month 4.1 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/123342-156860/Bonterra-Case-Management-vs-Donorbox) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $125/month Price $50/month 4.3 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-131207/DonorSnap-vs-Bloomerang) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) vs 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