# Compare Bonterra Apricot vs Flipcause 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bonterra Apricot and Flipcause based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/123342-136488/Bonterra-Case-Management-vs-Flipcause

---

# Bonterra Apricot vs Flipcause Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bonterra ApricotFlipcause2/4 selected

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.2 (225)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.7 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

[## Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.2 (225)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [225 reviews](#user-reviews)

Positive

192

Neutral

18

Negative

15

[## Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.7 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

Starting Price

$125.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [339 reviews](#user-reviews)

Positive

317

Neutral

7

Negative

15

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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of reviewers  
rated it above 4 stars

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### CharityTracker

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Starting Price

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Per User,Per Month

Free Trial

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User rating

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Highest Rated

### OneCause

4.7 (379)

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User rating

97%

of reviewers  
rated it above 4 stars

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### Neon CRM

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of reviewers  
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## Summary

* * *

Key features rated by users

Features selected based on 4,319 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Credit Card Processing

NA

For Nonprofits

4.4

Electronic Payments

NA

Accounting

NA

Member Database

4.7

\--%Fit

Missing features

Not enough reviews

Feature ratings

Credit Card Processing

4.0

For Nonprofits

4.7

Electronic Payments

NA

Accounting

NA

Member Database

\--

User satisfaction

User satisfaction

4.2

User reviews[225](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

3.9

Customer support

4.1

User satisfaction

4.7

User reviews[339](https://www.capterra.com/p/136488/Flipcause/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$125Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Human Services, Victim's Support, Child & Family Services, Foundations, Faith-Based Services, Food Services, Senior Services, Workforce Services, Developmental Services and more...

Best for

We focus on serving startup and growing nonprofits with operating budgets of $1 million or less, although larger nonprofits can also benefit from our robust suite of integrated fundraising tools.

## User reviews

Pros & cons

VR

Verified Reviewer

Case Manager I

> "Client management, data analytics, security, document storage, information access are all areas where Apricot is number one in..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___7110474)

VR

Verified Reviewer

Family support and resource specialist

> "Really no cons I just wish there was an auto save option especially for the notes section and we can't do anything about system..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873957)

MS

Michaela S.

Data and Reporting Analyst

> "In general, it does a great job with customized templates and supporting a wide-array of diverse case management workflows (DV and..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

VR

Verified Reviewer

Registered Nurse

> "Very slow with loading and set up by filters of accessbility to see information with having a high caseload"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6871363)

CC

Charmaine C.

Trauma Support Coordinator

> "One of the features I appreciate most about Apricot is its intuitive design—it allows me to create a client profile in just three..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836366)

GH

Gregory H.

IT and Operations Manager

> "There are a few fields that I am unable to delete and require me to speak with a Bonterra employee if I want to remove them."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6462196)

CF

Colyn F.

Case Manager

> "It has a good system on how to send an IT ticket when there are bugs and it is good at letting users know when updates or fixes..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873338)

BH

BRAD H.

Director of Collective Impact

> "Not enough training is included (meaning at no additional cost), and, while tech support is great, other contacts like the account..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6454296)

CC

Charmaine C.

Trauma Support Coordinator

> "I would love the ability to generate my own reports to keep better track of my data and analyze trends independently. While this..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836366)

HF

Heidi F.

Executive Director

> "The system is set up with tiers of form which makes the platform very hard to easily understand and work properly."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

LH

Lakeesha H.

Case management

> "I like that our whole team is able to utilize Apricot to read/review one another's notes that is extremely vital when working with..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832524)

VR

Verified Reviewer

Program Analyst

> "Difficult aspects of the product have included missing notification systems to let case managers know of missing info in Apricot,..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020283)

MS

Michaela S.

Data and Reporting Analyst

> "Most often if there is something you need, higher complexity wise (sql back-end functionality), the ASC's are a great resource for..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

HF

Heidi F.

Executive Director

> "I repeatedly had issues of the system requiring me to log out and log back in and when I tried to get support they offered no..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

NS

Nick S.

Mobile Response Team Coordinator

> "With Bonterra Case Management, we can now run the reports and have all the information ready in a few minutes and have the entire..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6437025)

BG

BRYAN G.

Site Coordinator

> "Usually on the important days there was an almost guarantee that the website would run slow or not at all."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599)

VR

Verified Reviewer

Human Services Case Manager

> "Using the Apricot as a database, case notes, and case management in daily basis, often I open 20+ tabs and it just works fine."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421277)

BG

BRYAN G.

Site Coordinator

> "The ability to talk to someone to help and troubleshoot was very difficult."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599)

MS

Michaela S.

Data and Reporting Analyst

> "Most, if not all, of the programs we have implemented onto Apricot reported to us a significant decrease in documentation time and..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

DC

Dana C.

Program Manager

> "It has glitches sometimes when I cannot get to the info that I need."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421273)

DA

Daniel A.

Executive Director

> "Moving from doing the standard paper and chart documents to an all electronic database was a big move but it was fairly simple to..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467)

RM

Rita M.

Chief Operations Officer

> "The overall costs for this system is quite expensive when you only have 40 users."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836355)

MO

Maxwell O.

Program Manager

> "There are robust reporting features, security, support for multiple programs and customer support and training programs."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594399)

VP

Vanessa P.

Executive Director

> "Every time I would reach out to the company for issues, their solution was always us having to pay for an upgrade or more training."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896)

RM

Rita M.

Chief Operations Officer

> "It is great to have the ability to customized fields to gather the information that we need."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836355)

HF

Heidi F.

Executive Director

> "The customer service is pretty much nonexistent unless you want to communicate via chat."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

WP

Winona P.

Social Worker

> "Bonterra Case Management has helped me monitor data related to projected outcomes related to interactions with clients."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230)

JE

Joey E.

Shift Lead

> "In comparison Apricot is clunky, somewhat confusing and frustrating to use."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836492)

AK

Alaiya K.

Case Management

> "The opportunity to work with a talented team, the challenge of taking on new responsibilities or the chance to make a positive..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340)

AB

Anthony B.

Peer Support

> "Not enough color options to adjust for my eyesight."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421683)

LJ

Laverne J.

Case Manger

> "I like that you can get to each page discreetly you’re right your case, notes, clearly express and submit without any problem Very..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6456117)

SW

Sarah W.

Crisis Speicialist

> "I don't like that it's sometimes unclear where you have to click to get where you need to go."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421295)

AD

Amanda D.

Community Health Worker

> "What I like most about the case management system is it has a lot of drop-down options when putting in the services provided."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691231)

CA

Caleigh A.

Outreach and Volunteer Licensed Master Social Worker

> "Searching for past documentation can be time consuming and confusing. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6473594)

SA

Stephanie A.

Case Manager

> "It keeps all needed information in a central location that can easily be updated."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836368)

HF

Heidi F.

Executive Director

> "I keep getting the same generic email in response saying I'm not allowed to cancel."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

MD

Melissa D.

Outreach Manager

> "That helps immensely when entering services for the whole family."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836297)

KM

Keri M.

Medical Case Manager

> "Cannot access housing and I have no archive button"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6274296)

MS

Michaela S.

Data and Reporting Analyst

> "For the front-end users, the main aspects of Apricot they enjoy is the ease of data entry."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

DSK

Dr. Sollo K.

Director of Workforce Initiatives

> "Slow, freezes a lot, Does not respond well to queries."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6433400)

WP

Winona P.

Social Worker

> "Also, bonterra case management is easy to navigate in terms of reading other social workers case notes before meeting with a new..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230)

AK

Alaiya K.

Case Management

> "The least thing I liked was the freezing at times of the soft ware."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340)

BG

BRYAN G.

Site Coordinator

> "Easy to find things. When the system was working you could upload documents and sign off on papers easily."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599)

DA

Daniel A.

Executive Director

> "It’s getting more expensive each year."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467)

JV

Jacquelyn V.

Case Manager

> "It has benefited my work greatly and the best thing about it has been the open line of communication from user to the development..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594550)

GK

Gabriella K.

Operations Director

> "Once you set something up a certain way in the forms, it's difficult to change and make an edit without having to make reporting..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5052360)

VR

Verified Reviewer

Family support and resource specialist

> "I really enjoyed Apricot I have worked with prior programs like child plus and apricot definitely tops that in my book."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873957)

LA

Laurie A.

Mobility Mentor Coach

> "Not able to delete an incorrect entry. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6263435)

MO

Maxwell O.

Program Manager

> "I have used it as a case management application in two different organizations for the last five years and seeing the improvements..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594399)

RF

Rickie F.

Intake

> "transfer of information is not as easy as data input"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6295567)

SB

Stephanie B.

case manager

> "I use it daily and it is great and I love how my organization can customize to fit our needs"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421338)

KC

Kennon C.

Program Manager

> "Worst customer service experience of a lifetime, Apricot routinely asking for more $$ and more time to deliver promised items,..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___4871194)

TB

Tracey B.

Program Specialist

> "The product really allows you to capture your data."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6692209)

VP

Vanessa P.

Executive Director

> "The system is not customizable or user friendly."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896)

MS

Michaela S.

Data and Reporting Analyst

> "For us, the admins, we really like how easy it is to build and customize a template (form)."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

VP

Vanessa P.

Executive Director

> "The system is NOT user friendly and customer service is horrific."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896)

MK

Max K.

Case Manager

> "How much it simplifies case notes. How easy it makes understanding the overall picture of a client across programs."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594300)

AK

Alaiya K.

Case Management

> "Then we would have to wait for IT to fix the technical difficulties."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340)

SD

Shirlee D.

DOO

> "I really used to like the customizable features of Apricot."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6837502)

MM

Meg M.

Director of Operations

> "The features that are rolled out do not function as advertised, or work in contrast to previous data management forms/features."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5027207)

CA

Caleigh A.

Outreach and Volunteer Licensed Master Social Worker

> "I am able to run reports and document notes without complaint. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6473594)

JM

Jari M.

Chief Services Officer

> "You can't PDF a client file for a auditor and doc upload managment is not easy to organize."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011001)

DC

Dana C.

Program Manager

> "Information is easily located; it's user friendly and contains the data needed to make my job easier."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421273)

JH

Jessica H.

Executive Director

> "It was a difficult product to set up with little guidance."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691292)

LK

Linda K.

Administrative Assistant

> "I do a lot of data input, and I find the system works well and is very intuitive."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6458819)

HF

Heidi F.

Executive Director

> "This was the beginning of 2024 I have been struggling for a year to use this system."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

JV

Jacquelyn V.

Case Manager

> "I love that I can always rely on the right margin for remaining steps needed to complete the task at hand."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594550)

KB

Kristin B.

Impact Manager

> "What is frustrating is that we work for a grassroots nonprofit, and provide services for free to people in need."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___4852465)

MT

Michelle T.

Refugee Employment Supervisor

> "I also liked the format in which case notes were printed. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6295440)

AJ

Amanda J.

Data Coordinator

> "I also do not like some of the features when trying to change some of our forms."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020194)

AN

Alina N.

Outreach coordinator

> "I have the ability to make the reports exactly as to answer the reports My end users are not too internet savvy, the forms are..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5010889)

AR

Andrea R.

Managing Director Planning Compliance, Managment Systems

> "There are some occasions when depending on the report the numbers do not match."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5035543)

LM

Linda M.

Parole Transition Program Supervisor

> "Going from word documents to case management software made a huge difference."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594845)

DK

Debbie K.

Executive Director

> "I find the tiers of forms confusing."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5026867)

RW

Ruqayyah W.

Tutor

> "Apricot is easier to use now that it has been upgraded to allow less time to fill out the boxes."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6261822)

JM

Jari M.

Chief Services Officer

> "Audit review is not designed well."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011001)

BH

BRAD H.

Director of Collective Impact

> "Building forms and reports is easy, and the tech support is super."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6454296)

KB

Kristin B.

Impact Manager

> "We have been continually passed around with no single point of contact."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___4852465)

JS

JILL S.

Career Navigator

> "It is easily accessible and allows cut and paste."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6433777)

AJ

Amanda J.

Data Coordinator

> "I do not like building reports."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020194)

[View Reviews](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

MB

Mari B.

President, Board

> "The activity tracker, the ability to create campaigns and donation pages, the quick and efficient way in which they respond to our emails - it is human..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6533034)

KW

Kristin W.

Chair of Development

> "FlipCause promises 7 - 10 working days; it always took at least 2 months, several emails, phone calls to the CEO (Sean Wheeler), which were never..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___7027499)

JS

Jenni S.

Lead Project Forester

> "Flipcause's integrated website hosting feature was beneficial and in general everything worked well from 2017 until spring 2025."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___7043800)

CG

Christina G.

Executive Director

> "The biggest challenge has been getting the money that our donors gave online through their platform."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___7103660)

ED

Eric D.

Vice President

> "The team is not just a web team, but have good fundraising ideas and website design for optimal flows from email signups to donations."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6573919)

SS

Stuart S.

Executive Director

> "I will initiate the request, and then I will have to follow up on day 11 (after their self-imposed 5-10 business day turnaround) with an email, then a..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6705443)

AW

Ashley W.

Business Director

> "We love the integrations into our website and the ability to customize the look and feel of every form."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6294107)

JW

Julia W.

Artistic Director

> "Our complaint is that the time we have to wait for funds to be transferred to our bank keeps getting longer and longer."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6790130)

MB

Mari B.

President, Board

> "They made it very easy to integrate databases of donors to their activity tracker. And to transfer information from our old website to their system."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6533034)

TD

Tonya D.

Executive Director

> "We then have to follow up with "Account Relations" where we have been told it will arrive within another 7-10 business days "they have been..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6569642)

VR

Verified Reviewer

Executive Director

> "Flipcause enabled me to track donors and donations with much less work and more efficiency than the Excell spreadsheet I was using. When they added..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5011720)

DT

Dawn T.

Office Manager

> "Someone gives online with a credit card, and you don't receive it for at least 21 days. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6820352)

CH

Chanel H.

Administrative Assistant

> "Also, the data and activity from our campaigns are consolidated and put on a transaction heat map on the Dashboard; it's fun to see it update as our..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4737660)

SS

Stuart S.

Executive Director

> "Our board is suspicious, and I am now forced to contemplate finding a different company - and the painful process involved with moving all of our data..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6705443)

KF

Karen F.

Executive Director

> "I love the way Flipcause integrates so many previously separate functions under one easy and efficient roof: event registration, payment, sponsorship,..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5025704)

CH

Chanel H.

Administrative Assistant

> "At first, it took me a few hours to make a campaign landing page and now it takes 20-30 minutes as I can also duplicate and edit past campaigns."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4737660)

TI

Thea I.

Webmaster; Database Manager

> "We are able to funnel program registrations through the Flipcause campaigns so that we get donations and people signing up for our programs."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4829970)

EB

Elya B.

President

> "Very hard to actually speak to a person unless you are threatening to cancel your subscription - only then will they call/email you back within 24..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6371149)

HG

Heidi G.

Executive Director

> "Customer service is decent, not wonderful due to time lapses, but when we connect I've felt supported, questions have been answered or situations..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6574237)

CM

Chris M.

Founder and President

> "Fully implementing them and getting support transitioning our website in mid-2023 was less positive and a bit concerning."

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6608817)

FH

Fidel H.

Exec Admin and Web support

> "We love the ease of use of the campaign builder, the beautiful reporting tool, Easy maintenance of the donor records, The simplification of the donor..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6120288)

MC

Margie C.

Executive Director

> "Would never recommend---they promise 7-10 days funds to received but average over 2 weeks AFTER we send them several emails."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6454551)

MG

Melissa G.

Artistic Director

> "The system helps us manage our workshop registrations as well as waivers for hunderds of users per year!"

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4754121)

VE

Van E.

President

> "They are either incompetent, screwing us by holding our donations in float, or going bankrupt."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6677767)

AB

Amy B.

Founder and CEO

> "They offer practical self-guided tutorials and person to person customer service!"

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6533403)

TI

Thea I.

Webmaster; Database Manager

> "In addition, it doesn't have a batch mailer capability so we have to maintain a separate database for emailing people."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4829970)

LB

Linda B.

Director of Operations

> "Campaigns run very smoothly, my success team is very helpful when we occasionally run into a problem. And it's now just a pleasure to work with them"

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6573563)

LB

Louis B.

Case Manager

> "support team does not work on weekends - makes it difficult for volunteers whgo work"

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6605877)

NH

Nicole H.

Director of Development

> "I have loved every encounter with staff and customer service as well as working on the site."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6519986)

DB

Drea B.

Executive Director

> "Today, it absolutely should not take 7-10 for a merchant account to transfer funds."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6729965)

MD

Marla D.

President

> "Our organization is more efficient, with Flipcause handling so many of the day-to-day nuts and bolts. And knowing that our Success Team will be readily..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4891115)

CM

Chris M.

Founder and President

> "You cannot actually speak with anyone there; all communication must be through email. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6608817)

LL

Liz L.

Managing Director

> "They are our long term Fundraising CRM that has done the trick for over 5 years at this point. Unless another product comes along that does everything..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6220949)

CM

Caroline M.

Executive Director

> "This time it has been nearly a month since I initiated the transfer and we still have not received our donations."

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6568348)

VR

Verified Reviewer

Executive Director

> "My Success Team is there to tweak anything, answer questions, create a new campaign, or update my web page. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5011720)

EB

Elya B.

President

> "Disappointing and frustrating - bad customer service and lack of tools and little follow-up."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6371149)

Harrison P.

C E O

> "Flip cause has come to be one of the best hosts for my nonprofit company."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6645336)

LL

Liz L.

Managing Director

> "I have to email customer service and it takes a few business days for it to be completed when I could've easily resolved it myself if I had the..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6220949)

EW

Edward W.

Board Member

> "The platform is very user-friendly and I appreciate having the Flipcause success team to turn to when I need help."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6330942)

AC

Amanda C.

Executive Director

> "I have yet to figure out how to do that easily and spend far too much time pulling out registrations versus donations so they can be entered into..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6007750)

CH

Chanel H.

Administrative Assistant

> "It's helped us increase our practice of accessibility by making it easy to include image descriptions and alt text."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4737660)

CM

Caroline M.

Executive Director

> "The fact accounting can’t even give me an update is appalling."

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6568348)

MB

Mari B.

President, Board

> "It is a reasonable yearly fee for a small non-profit."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6533034)

RO

Rebekah O.

Director of Mission Engagement

> "It is hard to integrate information from the transaction and contact reporting areas. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6111678)

JB

Jessica B.

Executive Director

> "We are able to take care of essential functions, write our own fundraising campaigns, easily identify donors to thank, and create our own content..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4431352)

DF

Dianne F.

Director

> "We use a newsletter and website platform that does not integrate with Flipcause."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5013064)

CM

Chris M.

Founder and President

> "They provide a helpful web package."

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6608817)

CL

Cynthia L.

CEO

> "In my experience, the donate page has to open to a new tab in order to work and this extra step is confusing for donors and not user-friendly on mobile..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4554134)

CB

Cassie B.

Graphic Artist

> "Flipcause is much more user friendly and efficient than the database we used in the past for donation processing and event fundraising."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4796831)

JD

Jen D.

Deputy Director

> "I find it difficult to have people's names and information entered in multiple times so one donor may show up many times in one report - when all the..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3817696)

JB

Jessica B.

Director of Operations

> "We have saved so much money by implementing the option for payers to cover processing costs and we are conforted to know that even if people do not opt..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3555819)

JW

Judith W.

Executive Director

> "Some of the standard templates do have entries that I would like to delete."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4773381)

NH

Nicole H.

Director of Development

> "It's pretty easy to navigate and the customer service is excellent!"

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6519986)

MB

Mike B.

Board Member

> "Some of the campaign set up can be tricky for someone with no web/tech skills."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4848885)

PG

Pamela G.

Development Director

> "Ease of website edits is a huge plus as well. Although using the reports can be a little clunky, after a while I figured out how to pull the lists that..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6199414)

MC

Margie C.

Executive Director

> "ZERO customer service. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6454551)

Linda M.

Executive Director

> "I made a great decision to choose Flipcause as my nonprofit platform."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6372255)

TS

Thomas S.

Manager of Communications & Marketing

> "At the time we started using it, we were promised that an e-marketing component would be integrated soon, but unfortunately that is still not the case..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3444805)

VR

Verified Reviewer

Executive Director

> "I make most small changes myself, but my Flipcause Success Team helps me with anything challenging or too time-consuming."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5011720)

BM

Bonnie M.

Executive Director

> "It takes too long to get our funds."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4894560)

CS

Caroline S.

Outreach Director

> "It allows us to be more creative, and build campaigns to integrate into our website which we would not have done before because we would always have an..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3459607)

MG

Melissa G.

Artistic Director

> "I don't know how to pull reports very well."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4754121)

PG

Pamela G.

Development Director

> "The credit card processing and website integration is super easy for someone who has a LOT fo other responsibilities."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6199414)

JS

Jennifer S.

Founder, Executive Director

> "It flags it as fraudulent when too many people buy in one location, but we have a physical store."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3449917)

RP

Ron P.

Treasurer & Secretary

> "In addition, our initial fundraising platform was GoFundMe--not an ideal solution for a capital campaign. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5061471)

JS

Jennifer S.

Founder, Executive Director

> "I wish when customers bought at my location that it did not shut down when too many people used my internet."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3449917)

BE

Bill E.

President

> "We use the Flipcause platform as an affordable web host that provides an adequate solution for accepting online donations."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4454375)

AD

Alicia D.

Director

> "When Trying to change some aspects of our web page myself, I found it to be a little confusing. But as soon as I requested help from customer service..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4431661)

DL

Devin L.

Executive Director

> "I really love that we are able to request changes be made to our website by their team, or we have the autonomy to edit the site our self through..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4649474)

TN

Teresa N.

Executive Director

> "A little more ease in report pulling, but nothing that has ever been frustrating enough for me to contact customer service."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3614225)

EP

Edward P.

President

> "I also really like how easy it is for me to keep track of data information such as donor support, sponsorships, and other information that helps keep..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3657891)

MM

Michelle M.

Executive Director

> "That you can't go in and manage a donation previously entered."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3570952)

PS

Peggy S.

Executive Director

> "We love that we can contact our team at Flipcause at any time of the day with what we need."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6120237)

RB

Robert B.

CTO

> "Rates are too high and transfers are taking too long."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4302856)

JB

Jessica B.

Director of Operations

> "The downloadable reports, LIVE app, transferring funds, and geographical hot spot map are super intuitive and insightful."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3555819)

AC

Amy C.

Board Chair

> "Some aspects are non-intuitive and cumbersome."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4440065)

DB

Darlene B.

President

> "Love the customer service."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6677223)

LI

Lisa I.

Operations Manager

> "That I couldn't find the person I was looking for in the search bar."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4435657)

HG

Heidi G.

Executive Director

> "Fairly easy to set up website & change content."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6574237)

JG

Janna G.

Executive Director

> "Its very time consuming to condense the lists to use at check-in/to track donations/registrations."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3076189)

[View Reviews](https://www.capterra.com/p/136488/Flipcause/reviews/)

## User interface

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)

4.24 (225)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)

4.65 (339)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Bonterra Apricot

26/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/123342/Bonterra-Case-Management/#features)

Flipcause

Top features

28/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/136488/Flipcause/#features)

### Recognition

No recognitions have been awarded to Bonterra Apricot

No recognitions have been awarded to Flipcause

### Deployment & support

Bonterra Apricot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Flipcause

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bonterra Apricot

-   By Bonterra
-   Located in United States
-   Founded in 2014

Flipcause

-   By Flipcause
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.24 (225)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

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[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.24 (225)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

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[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.24 (225)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

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Contact vendor for pricing

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4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-123342/DonorPerfect-Fundraising-Software-vs-Bonterra-Case-Management)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.65 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

$125/month

Price

$119/month

4.5

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-136488/DonorPerfect-Fundraising-Software-vs-Flipcause)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.24 (225)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Contact vendor for pricing

Price

CA$0

4.1

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/123342-220131/Bonterra-Case-Management-vs-Zeffy)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.65 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

vs

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/)

$125/month

Price

CA$0

4.5

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136488-220131/Flipcause-vs-Zeffy)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.24 (225)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-123342/Bonterra-Guided-Fundraising-vs-Bonterra-Case-Management)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.65 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

$125/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-136488/Bonterra-Guided-Fundraising-vs-Flipcause)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.24 (225)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Contact vendor for pricing

Price

$125/month

4.1

Features

4.3

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/123342-131207/Bonterra-Case-Management-vs-Bloomerang)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.65 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$125/month

Price

$125/month

4.5

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-136488/Bloomerang-vs-Flipcause)