# Compare Bonterra Apricot vs ServeManager 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bonterra Apricot and ServeManager based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/123342-153037/Bonterra-Case-Management-vs-ServeManager --- # Bonterra Apricot vs ServeManager Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bonterra ApricotServeManager2/4 selected [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.2 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) [ServeManager](https://www.capterra.com/p/153037/ServeManager/)[4.8 (177)](https://www.capterra.com/p/153037/ServeManager/reviews/) [## Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.2 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.1 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [226 reviews](#user-reviews) Positive 193 Neutral 18 Negative 15 [## ServeManager](https://www.capterra.com/p/153037/ServeManager/)[4.8 (177)](https://www.capterra.com/p/153037/ServeManager/reviews/) Starting Price $39.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment NO RR Based on [177 reviews](#user-reviews) Positive 173 Neutral 3 Negative 1 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Credit Card Processing NA For Nonprofits 4.4 Electronic Payments NA Member Database 4.7 Accounting NA \--%Fit Missing features Not enough reviews Feature ratings Credit Card Processing NA For Nonprofits NA Electronic Payments NA Member Database NA Accounting \-- User satisfaction User satisfaction 4.2 User reviews[226](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 3.9 Customer support 4.1 User satisfaction 4.8 User reviews[177](https://www.capterra.com/p/153037/ServeManager/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for Human Services, Victim's Support, Child & Family Services, Foundations, Faith-Based Services, Food Services, Senior Services, Workforce Services, Developmental Services and more... Best for Designed for law firms and process servers, it is a cloud-based solution that streamlines processes related to invoicing, email notifications, CRM, job routing, and more. ## User reviews Pros & cons VR Verified Reviewer Case Manager > "Client management, data analytics, security, document storage, information access are all areas where Apricot is number one in..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___7110474) VR Verified Reviewer Family support and resource specialist > "Really no cons I just wish there was an auto save option especially for the notes section and we can't do anything about system..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873957) CF Colyn F. Case Manager > "It has a good system on how to send an IT ticket when there are bugs and it is good at letting users know when updates or fixes are..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873338) VR Verified Reviewer Registered Nurse > "Very slow with loading and set up by filters of accessbility to see information with having a high caseload" [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6871363) MS Michaela S. Data and Reporting Analyst > "In general, it does a great job with customized templates and supporting a wide-array of diverse case management workflows (DV and..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587) AW Alexsander W. Data Manager > "It was riddled with defects and inefficient structures." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___7139743) CC Charmaine C. Trauma Support Coordinator > "One of the features I appreciate most about Apricot is its intuitive design—it allows me to create a client profile in just three..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836366) GH Gregory H. IT and Operations Manager > "There are a few fields that I am unable to delete and require me to speak with a Bonterra employee if I want to remove them." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6462196) NS Nick S. Mobile Response Team Coordinator > "With Bonterra Case Management, we can now run the reports and have all the information ready in a few minutes and have the entire..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6437025) BH BRAD H. Director of Collective Impact > "Not enough training is included (meaning at no additional cost), and, while tech support is great, other contacts like the account..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6454296) VR Verified Reviewer Human Services Case Manager > "Using the Apricot as a database, case notes, and case management in daily basis, often I open 20+ tabs and it just works fine." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421277) HF Heidi F. Executive Director > "The system is set up with tiers of form which makes the platform very hard to easily understand and work properly." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336) CC Charmaine C. Trauma Support Coordinator > "I would love the ability to generate my own reports to keep better track of my data and analyze trends independently. While this may..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836366) VR Verified Reviewer Program Analyst > "Difficult aspects of the product have included missing notification systems to let case managers know of missing info in Apricot,..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020283) LH Lakeesha H. Case management > "I like that our whole team is able to utilize Apricot to read/review one another's notes that is extremely vital when working with..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832524) HF Heidi F. Executive Director > "I repeatedly had issues of the system requiring me to log out and log back in and when I tried to get support they offered no..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336) MO Maxwell O. Program Manager > "There are robust reporting features, security, support for multiple programs and customer support and training programs." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594399) BG BRYAN G. Site Coordinator > "Usually on the important days there was an almost guarantee that the website would run slow or not at all." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599) MS Michaela S. Data and Reporting Analyst > "Most often if there is something you need, higher complexity wise (sql back-end functionality), the ASC's are a great resource for..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587) BG BRYAN G. Site Coordinator > "The ability to talk to someone to help and troubleshoot was very difficult." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599) WP Winona P. Social Worker > "Bonterra Case Management has helped me monitor data related to projected outcomes related to interactions with clients." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230) DC Dana C. Program Manager > "It has glitches sometimes when I cannot get to the info that I need." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421273) AK Alaiya K. Case Management > "The opportunity to work with a talented team, the challenge of taking on new responsibilities or the chance to make a positive..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340) VP Vanessa P. Executive Director > "Every time I would reach out to the company for issues, their solution was always us having to pay for an upgrade or more training." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896) MS Michaela S. Data and Reporting Analyst > "Most, if not all, of the programs we have implemented onto Apricot reported to us a significant decrease in documentation time and..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587) HF Heidi F. Executive Director > "The customer service is pretty much nonexistent unless you want to communicate via chat." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336) LJ Laverne J. Case Manger > "I like that you can get to each page discreetly you’re right your case, notes, clearly express and submit without any problem Very..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6456117) AB Anthony B. Peer Support > "Not enough color options to adjust for my eyesight." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421683) AD Amanda D. Community Health Worker > "What I like most about the case management system is it has a lot of drop-down options when putting in the services provided." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691231) SW Sarah W. Crisis Speicialist > "I don't like that it's sometimes unclear where you have to click to get where you need to go." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421295) DA Daniel A. Executive Director > "Moving from doing the standard paper and chart documents to an all electronic database was a big move but it was fairly simple to..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467) CA Caleigh A. Outreach and Volunteer Licensed Master Social Worker > "Searching for past documentation can be time consuming and confusing. " [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6473594) RM Rita M. Chief Operations Officer > "It is great to have the ability to customized fields to gather the information that we need." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836355) HF Heidi F. Executive Director > "I keep getting the same generic email in response saying I'm not allowed to cancel." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336) WP Winona P. Social Worker > "Also, bonterra case management is easy to navigate in terms of reading other social workers case notes before meeting with a new..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230) DSK Dr. Sollo K. Director of Workforce Initiatives > "Slow, freezes a lot, Does not respond well to queries." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6433400) BG BRYAN G. Site Coordinator > "Easy to find things. When the system was working you could upload documents and sign off on papers easily." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599) AK Alaiya K. Case Management > "The least thing I liked was the freezing at times of the soft ware." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340) JV Jacquelyn V. Case Manager > "It has benefited my work greatly and the best thing about it has been the open line of communication from user to the development..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594550) GK Gabriella K. Operations Director > "Once you set something up a certain way in the forms, it's difficult to change and make an edit without having to make reporting way..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5052360) VR Verified Reviewer Family support and resource specialist > "I really enjoyed Apricot I have worked with prior programs like child plus and apricot definitely tops that in my book." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873957) RM Rita M. Chief Operations Officer > "The overall costs for this system is quite expensive when you only have 40 users." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836355) MO Maxwell O. Program Manager > "I have used it as a case management application in two different organizations for the last five years and seeing the improvements..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594399) VP Vanessa P. Executive Director > "The system is not customizable or user friendly." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896) SB Stephanie B. case manager > "I use it daily and it is great and I love how my organization can customize to fit our needs" [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421338) VP Vanessa P. Executive Director > "The system is NOT user friendly and customer service is horrific." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896) TB Tracey B. Program Specialist > "The product really allows you to capture your data." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6692209) JE Joey E. Shift Lead > "In comparison Apricot is clunky, somewhat confusing and frustrating to use." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836492) MK Max K. Case Manager > "How much it simplifies case notes. How easy it makes understanding the overall picture of a client across programs." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594300) AK Alaiya K. Case Management > "Then we would have to wait for IT to fix the technical difficulties." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340) CA Caleigh A. Outreach and Volunteer Licensed Master Social Worker > "I am able to run reports and document notes without complaint. " [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6473594) MM Meg M. Director of Operations > "The features that are rolled out do not function as advertised, or work in contrast to previous data management forms/features." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5027207) SA Stephanie A. Case Manager > "It keeps all needed information in a central location that can easily be updated." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836368) JM Jari M. Chief Services Officer > "You can't PDF a client file for a auditor and doc upload managment is not easy to organize." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011001) DC Dana C. Program Manager > "Information is easily located; it's user friendly and contains the data needed to make my job easier." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421273) JH Jessica H. Executive Director > "It was a difficult product to set up with little guidance." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691292) LK Linda K. Administrative Assistant > "I do a lot of data input, and I find the system works well and is very intuitive." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6458819) DA Daniel A. Executive Director > "It’s getting more expensive each year." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467) JV Jacquelyn V. Case Manager > "I love that I can always rely on the right margin for remaining steps needed to complete the task at hand." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594550) HF Heidi F. Executive Director > "This was the beginning of 2024 I have been struggling for a year to use this system." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336) AN Alina N. Outreach coordinator > "I have the ability to make the reports exactly as to answer the reports My end users are not too internet savvy, the forms are very..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5010889) AJ Amanda J. Data Coordinator > "I also do not like some of the features when trying to change some of our forms." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020194) LM Linda M. Parole Transition Program Supervisor > "Going from word documents to case management software made a huge difference." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594845) AR Andrea R. Managing Director Planning Compliance, Managment Systems > "There are some occasions when depending on the report the numbers do not match." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5035543) MD Melissa D. Outreach Manager > "That helps immensely when entering services for the whole family." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836297) KM Keri M. Medical Case Manager > "Cannot access housing and I have no archive button" [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6274296) BH BRAD H. Director of Collective Impact > "Building forms and reports is easy, and the tech support is super." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6454296) LA Laurie A. Mobility Mentor Coach > "Not able to delete an incorrect entry. " [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6263435) MS Michaela S. Data and Reporting Analyst > "For the front-end users, the main aspects of Apricot they enjoy is the ease of data entry." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587) RF Rickie F. Intake > "transfer of information is not as easy as data input" [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6295567) JS JILL S. Career Navigator > "It is easily accessible and allows cut and paste." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6433777) KC Kennon C. Program Manager > "Worst customer service experience of a lifetime, Apricot routinely asking for more $$ and more time to deliver promised items, will..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___4871194) RG Rosa G. Executive Assistant, operations coordinator > "The sessions were incredibly informative, and well-organized .Every topic was right on point , making it easy to follow and highly..." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691256) DK Debbie K. Executive Director > "I find the tiers of forms confusing." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5026867) CL Christie L. Senior Executive Administrator > "The ability to streamline case notes and create reports have been critical to saving time and streamlining overall efforts. " [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5027594) JM Jari M. Chief Services Officer > "Audit review is not designed well." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011001) VA Vivian A. Safe Release Support Specialist > "The friendly user capacity, especially when I am transferring from one to another organization" [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6616023) AJ Amanda J. Data Coordinator > "I do not like building reports." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020194) BP Bill P. President & CEO > "What I like the most about Apricot is that I can design my forms as I see fit, without writing any code." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011085) KB Kristin B. Impact Manager > "What is frustrating is that we work for a grassroots nonprofit, and provide services for free to people in need." [See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___4852465) [View Reviews](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) NO Nneka O. Epic Technical Analyst > "I like that it's easy to navigate as a new user." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___6677417) RR Rick R. Owner > "I don't like that it is based on the billing amount since there is no extra effort on their side for a larger invoice. " [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___3232421) RR Rick R. Owner > "I can enter new services from my car or desk and it allows me to manager rush services quickly." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___3232421) LB Laura B. Administrator > "It will only add a line at the bottom, but when we need to date things in order, that doesn't work. And there is no way to copy..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368817) SK Sandra K. Administrator > "The business problems that ServeManager is helping me solve is the ability to have a platform that I can use in the field and the..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2370085) LG LARRY G. Legal Analyst > "Now on the platform you click on the address and it does nothing more than give you the step, no audio or turn by turn which is very..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369491) TS Tom S. private investigator > "Folks at ServeManager worked with me on every phase of getting a website up and running. With ServeManager I can upload papers for..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2376759) KD Kenneth D. Partner > "It does not periodically update automatically so you can sometimes lose a job If you step away and forget to hit the update button." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368736) EJ Erich J. Private Investigator > "Are use a different software program for my private investigation cases, and this software is much easier to use and helps keep my..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368955) JN Jeremy N. Agency Investigator & Owner > "That particular software stated that they could handle my process service portion of my business as well. But they couldn't keep up..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368789) SS Stephen S. Owner > "All in one, I appreciate that we can enter and keep track of our jobs, Bill them, and create our Affidavits/Proofs of Service all in..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2377422) DH Dawn H. Executive Director > "No more missing deadlines, missing invoices, which always leads to missing income." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2371630) VR Verified Reviewer President > "I started using ServeManager while it was a free product and have used it ever since. As stated above I would like to have a report..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369013) LB Laura B. Administrator > "Also, when making a payment for more than the invoice shows due is not possible. " [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368817) JW Joan W. Process Server > "I talked to them about specific forms I needed integrated for specific clients and they set the forms up so that everything worked..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369039) SS Stephanie S. director > "Could not assign multiple servers to 1 job for a long time which was not helpful. " [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368646) JN Jeremy N. Agency Investigator & Owner > "Tracking invoicing has become much simpler and while that came to mind first, I can't help but acknowledge that ServeManager gives..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368789) LB Laura B. Administrator > "There is no reason for the court case and it's information to be listed at the top for the server. " [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368817) PK Peter K. State Constable > "Utilizing ServeManager has saved our company a bundle in administrative work by streamlining the entire serving process." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369162) LG LARRY G. Legal Analyst > "It no longer give you a vocal turn by turn, you need to read while driving which is not good. " [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369491) PK Peter K. State Constable > "The newest feature "e-serve" will be a great feature when more courts start to allow/accept e-serves." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369162) LB Laura B. Administrator > "The invoice is very difficult to utilize when you cannot add lines where you need them. " [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368817) TT Troy T. President > "Serve Manager has increased our efficiency easily 100% because of the speed of the database and how well it is laid out." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368653) SS Stephanie S. director > "The servemanager order # means nothing to their case and filing system. " [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368646) LH Lori H. Owner > "I love being able to set my clients up as a collaborator and more time is saved when they upload their jobs for me to do." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369485) TL THOMAS L. Process Server > "There is no mobile application that we can utilize." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368834) TT Troy T. President > "The Serve Manager team is also extremely responsive to issues or questions as they arise, we typically receive an email response..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368653) SS Stephanie S. director > "The reports are generally cumbersome and not intuitive. " [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368646) TS Tom S. private investigator > "I have a website now, thanks to ServeManager and I can manage my process serving ." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2376759) MC Mike C. Manager > "The invoices are generic." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368660) MD Matthew D. President > "This software has made my organization very efficient and we plan to continue to grow and know that ServeManager is there for us." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368658) SS Stephen S. Owner > "Also, I do not like that the job attachments are now in the center!" [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2377422) SR Stacey R. Owner > "Did I mention the even have a mobile version which makes things easer for servers in the field!" [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368973) SS Stephanie S. director > "The reporting is very limited. " [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368646) CC Clint C. President > "I am pleased with the functionality and ease associated with preparation of Declarations and other legal documents." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368791) MH Michele H. Private Investigator > "For some reason every time you update we have an issue" [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368656) GP GENARO P. Owner / Process Server > "Everything is very easy to use and self explanatory but not only does Serve Manager gives you a free trail to use for FREE so you..." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2369896) JH Jason H. Owner > "To me defeats the purpose." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2372099) SC Shaun C. Process Server/ private investigator > "The Real time GPS Location and communication with clients is invaluable." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368777) JH Jason H. Owner > "It should show as a bad address." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2372099) PG Paul G. Owner > "Recently, they just changed some of the color schemes in the program to make it more attractive as well." [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2368657) GD Gary D. Private investigator process server > "I have nothing I dont like about the software or service" [See full review](https://www.capterra.com/p/153037/ServeManager/#Capterra___2370928) [View Reviews](https://www.capterra.com/p/153037/ServeManager/reviews/) ## User interface [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/) 4.23 (226) [ServeManager](https://www.capterra.com/p/153037/ServeManager/) 4.81 (177) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Bonterra Apricot Top features 26/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/123342/Bonterra-Case-Management/#features) ServeManager 8/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/153037/ServeManager/#features) ### Recognition Bonterra Apricot is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to ServeManager ### Deployment & support Bonterra Apricot Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServeManager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bonterra Apricot - By Bonterra - Located in United States - Founded in 2014 ServeManager - By Lawgical - Located in United States - Founded in 2010 ## Popular Comparisons [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Contact vendor for pricing Price $0/month 4.1 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/123342-156860/Bonterra-Case-Management-vs-Donorbox) [ServeManager](https://www.capterra.com/p/153037/ServeManager/)[4.81 (177)](https://www.capterra.com/p/153037/ServeManager/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.26 (545)](https://www.capterra.com/p/147413/LEAP/reviews/) $39/month Price Contact vendor for pricing 4.6 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/147413-153037/LEAP-vs-ServeManager) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Contact vendor for pricing Price $0 4.1 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/123342-172048/Bonterra-Case-Management-vs-Givebutter) [ServeManager](https://www.capterra.com/p/153037/ServeManager/)[4.81 (177)](https://www.capterra.com/p/153037/ServeManager/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.66 (1,738)](https://www.capterra.com/p/105428/Clio/reviews/) $39/month Price $49/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-153037/Clio-vs-ServeManager) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Contact vendor for pricing Price $119/month 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-123342/DonorPerfect-Fundraising-Software-vs-Bonterra-Case-Management) [ServeManager](https://www.capterra.com/p/153037/ServeManager/)[4.81 (177)](https://www.capterra.com/p/153037/ServeManager/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) $39/month Price $50/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115613-153037/MyCase-vs-ServeManager) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (485)](https://www.capterra.com/p/220131/Zeffy/reviews/) Contact vendor for pricing Price CA$0 4.1 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/123342-220131/Bonterra-Case-Management-vs-Zeffy) [ServeManager](https://www.capterra.com/p/153037/ServeManager/)[4.81 (177)](https://www.capterra.com/p/153037/ServeManager/reviews/) vs [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/) $39/month Price $49/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/133656-153037/Smokeball-vs-ServeManager) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-123342/Bonterra-Guided-Fundraising-vs-Bonterra-Case-Management) [ServeManager](https://www.capterra.com/p/153037/ServeManager/)[4.81 (177)](https://www.capterra.com/p/153037/ServeManager/reviews/) vs [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/) $39/month Price $79/month 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/153037-156217/ServeManager-vs-CASEpeer) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) vs [Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/) Contact vendor for pricing Price $125/month 4.1 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123342-136488/Bonterra-Case-Management-vs-Flipcause) [ServeManager](https://www.capterra.com/p/153037/ServeManager/)[4.81 (177)](https://www.capterra.com/p/153037/ServeManager/reviews/) vs [Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (203)](https://www.capterra.com/p/58931/Neos/reviews/) $39/month Price $109/month 4.6 Features 4.2 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/58931-153037/Neos-vs-ServeManager)