---
title: "Compare Bonterra Apricot vs Donorbox 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Bonterra Apricot and Donorbox based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/123342-156860/Bonterra-Case-Management-vs-Donorbox"
page_type: "comparison"
language: "en"
---

# Bonterra Apricot vs Donorbox Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bonterra ApricotDonorbox2/4 selected

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.2 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

[## Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.2 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [226 reviews](#user-reviews)

Positive

193

Neutral

18

Negative

15

[## Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [626 reviews](#user-reviews)

Positive

607

Neutral

18

Negative

1

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### CharityTracker

4.5 (1,063)

* * *

Starting Price

$20.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### Neon CRM

4.3 (620)

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Starting Price

$99.00

Flat Rate,Per Month

Free Trial

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User rating

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of reviewers  
rated it above 4 stars

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Highest Rated

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of reviewers  
rated it above 4 stars

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### DonorPerfect

4.5 (1,481)

* * *

Starting Price

$119.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 4,740 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Credit Card Processing

NA

Electronic Payments

NA

For Nonprofits

4.4

Member Database

4.7

Accounting

NA

82%Fit

High performer

Feature ratings

Credit Card Processing

4.5

Electronic Payments

4.8

For Nonprofits

4.8

Member Database

4.3

Accounting

4.0

User satisfaction

User satisfaction

4.2

User reviews[226](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

3.9

Customer support

4.1

User satisfaction

4.8

User reviews[626](https://www.capterra.com/p/156860/Donorbox/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Human Services, Victim's Support, Child & Family Services, Foundations, Faith-Based Services, Food Services, Senior Services, Workforce Services, Developmental Services and more...

Best for

Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups.

## User reviews

Pros & cons

VR

Verified Reviewer

Case Manager

> "Client management, data analytics, security, document storage, information access are all areas where Apricot is number one in..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___7110474)

AW

Alexsander W.

Data Manager

> "It was riddled with defects and inefficient structures."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___7139743)

MS

Michaela S.

Data and Reporting Analyst

> "In general, it does a great job with customized templates and supporting a wide-array of diverse case management workflows (DV..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

VR

Verified Reviewer

Family support and resource specialist

> "Really no cons I just wish there was an auto save option especially for the notes section and we can't do anything about system..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873957)

CC

Charmaine C.

Trauma Support Coordinator

> "One of the features I appreciate most about Apricot is its intuitive design—it allows me to create a client profile in just three..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836366)

HF

Heidi F.

Executive Director

> "The system is set up with tiers of form which makes the platform very hard to easily understand and work properly."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

CF

Colyn F.

Case Manager

> "It has a good system on how to send an IT ticket when there are bugs and it is good at letting users know when updates or fixes..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873338)

HF

Heidi F.

Executive Director

> "I repeatedly had issues of the system requiring me to log out and log back in and when I tried to get support they offered no..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

CC

Charmaine C.

Trauma Support Coordinator

> "I would love the ability to generate my own reports to keep better track of my data and analyze trends independently. While this..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836366)

VR

Verified Reviewer

Registered Nurse

> "Very slow with loading and set up by filters of accessbility to see information with having a high caseload"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6871363)

LH

Lakeesha H.

Case management

> "I like that our whole team is able to utilize Apricot to read/review one another's notes that is extremely vital when working..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832524)

VP

Vanessa P.

Executive Director

> "Every time I would reach out to the company for issues, their solution was always us having to pay for an upgrade or more..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896)

MO

Maxwell O.

Program Manager

> "There are robust reporting features, security, support for multiple programs and customer support and training programs."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594399)

HF

Heidi F.

Executive Director

> "The customer service is pretty much nonexistent unless you want to communicate via chat."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

MS

Michaela S.

Data and Reporting Analyst

> "Most often if there is something you need, higher complexity wise (sql back-end functionality), the ASC's are a great resource..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

HF

Heidi F.

Executive Director

> "I keep getting the same generic email in response saying I'm not allowed to cancel."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

WP

Winona P.

Social Worker

> "Bonterra Case Management has helped me monitor data related to projected outcomes related to interactions with clients."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230)

BG

BRYAN G.

Site Coordinator

> "Usually on the important days there was an almost guarantee that the website would run slow or not at all."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599)

MS

Michaela S.

Data and Reporting Analyst

> "Most, if not all, of the programs we have implemented onto Apricot reported to us a significant decrease in documentation time..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

BG

BRYAN G.

Site Coordinator

> "The ability to talk to someone to help and troubleshoot was very difficult."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599)

AD

Amanda D.

Community Health Worker

> "What I like most about the case management system is it has a lot of drop-down options when putting in the services provided."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691231)

GK

Gabriella K.

Operations Director

> "Once you set something up a certain way in the forms, it's difficult to change and make an edit without having to make reporting..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5052360)

DA

Daniel A.

Executive Director

> "Moving from doing the standard paper and chart documents to an all electronic database was a big move but it was fairly simple to..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467)

RM

Rita M.

Chief Operations Officer

> "The overall costs for this system is quite expensive when you only have 40 users."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836355)

RM

Rita M.

Chief Operations Officer

> "It is great to have the ability to customized fields to gather the information that we need."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836355)

GH

Gregory H.

IT and Operations Manager

> "There are a few fields that I am unable to delete and require me to speak with a Bonterra employee if I want to remove them."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6462196)

NS

Nick S.

Mobile Response Team Coordinator

> "With Bonterra Case Management, we can now run the reports and have all the information ready in a few minutes and have the entire..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6437025)

VP

Vanessa P.

Executive Director

> "The system is not customizable or user friendly."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896)

VR

Verified Reviewer

Human Services Case Manager

> "Using the Apricot as a database, case notes, and case management in daily basis, often I open 20+ tabs and it just works fine."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421277)

VP

Vanessa P.

Executive Director

> "The system is NOT user friendly and customer service is horrific."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896)

WP

Winona P.

Social Worker

> "Also, bonterra case management is easy to navigate in terms of reading other social workers case notes before meeting with a new..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230)

JE

Joey E.

Shift Lead

> "In comparison Apricot is clunky, somewhat confusing and frustrating to use."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836492)

JV

Jacquelyn V.

Case Manager

> "It has benefited my work greatly and the best thing about it has been the open line of communication from user to the development..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594550)

MM

Meg M.

Director of Operations

> "The features that are rolled out do not function as advertised, or work in contrast to previous data management forms/features."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5027207)

MO

Maxwell O.

Program Manager

> "I have used it as a case management application in two different organizations for the last five years and seeing the..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594399)

BH

BRAD H.

Director of Collective Impact

> "Not enough training is included (meaning at no additional cost), and, while tech support is great, other contacts like the..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6454296)

TB

Tracey B.

Program Specialist

> "The product really allows you to capture your data."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6692209)

VR

Verified Reviewer

Program Analyst

> "Difficult aspects of the product have included missing notification systems to let case managers know of missing info in Apricot,..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020283)

MK

Max K.

Case Manager

> "How much it simplifies case notes. How easy it makes understanding the overall picture of a client across programs."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594300)

JH

Jessica H.

Executive Director

> "It was a difficult product to set up with little guidance."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691292)

SA

Stephanie A.

Case Manager

> "It keeps all needed information in a central location that can easily be updated."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836368)

DA

Daniel A.

Executive Director

> "It’s getting more expensive each year."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467)

JV

Jacquelyn V.

Case Manager

> "I love that I can always rely on the right margin for remaining steps needed to complete the task at hand."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594550)

DC

Dana C.

Program Manager

> "It has glitches sometimes when I cannot get to the info that I need."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421273)

LM

Linda M.

Parole Transition Program Supervisor

> "Going from word documents to case management software made a huge difference."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594845)

HF

Heidi F.

Executive Director

> "This was the beginning of 2024 I have been struggling for a year to use this system."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

MD

Melissa D.

Outreach Manager

> "That helps immensely when entering services for the whole family."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836297)

AB

Anthony B.

Peer Support

> "Not enough color options to adjust for my eyesight."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421683)

MS

Michaela S.

Data and Reporting Analyst

> "For the front-end users, the main aspects of Apricot they enjoy is the ease of data entry."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

AR

Andrea R.

Managing Director Planning Compliance, Managment Systems

> "There are some occasions when depending on the report the numbers do not match."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5035543)

RG

Rosa G.

Executive Assistant, operations coordinator

> "The sessions were incredibly informative, and well-organized .Every topic was right on point , making it easy to follow and..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691256)

SW

Sarah W.

Crisis Speicialist

> "I don't like that it's sometimes unclear where you have to click to get where you need to go."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421295)

CL

Christie L.

Senior Executive Administrator

> "The ability to streamline case notes and create reports have been critical to saving time and streamlining overall efforts. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5027594)

CA

Caleigh A.

Outreach and Volunteer Licensed Master Social Worker

> "Searching for past documentation can be time consuming and confusing. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6473594)

BG

BRYAN G.

Site Coordinator

> "Easy to find things. When the system was working you could upload documents and sign off on papers easily."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599)

KM

Keri M.

Medical Case Manager

> "Cannot access housing and I have no archive button"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6274296)

VA

Vivian A.

Safe Release Support Specialist

> "The friendly user capacity, especially when I am transferring from one to another organization"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6616023)

DSK

Dr. Sollo K.

Director of Workforce Initiatives

> "Slow, freezes a lot, Does not respond well to queries."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6433400)

VR

Verified Reviewer

Family support and resource specialist

> "I really enjoyed Apricot I have worked with prior programs like child plus and apricot definitely tops that in my book."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873957)

AK

Alaiya K.

Case Management

> "The least thing I liked was the freezing at times of the soft ware."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340)

AK

Alaiya K.

Case Management

> "The opportunity to work with a talented team, the challenge of taking on new responsibilities or the chance to make a positive..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340)

LA

Laurie A.

Mobility Mentor Coach

> "Not able to delete an incorrect entry. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6263435)

LJ

Laverne J.

Case Manger

> "I like that you can get to each page discreetly you’re right your case, notes, clearly express and submit without any problem..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6456117)

RF

Rickie F.

Intake

> "transfer of information is not as easy as data input"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6295567)

MS

Michaela S.

Data and Reporting Analyst

> "For us, the admins, we really like how easy it is to build and customize a template (form)."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

KC

Kennon C.

Program Manager

> "Worst customer service experience of a lifetime, Apricot routinely asking for more $$ and more time to deliver promised items,..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___4871194)

SD

Shirlee D.

DOO

> "I really used to like the customizable features of Apricot."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6837502)

DK

Debbie K.

Executive Director

> "I find the tiers of forms confusing."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5026867)

GM

Gabby M.

Program Navigator

> "I really appreciate how I think it allows us to answer organization wide questions about our work and really analyze how we can..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5031707)

AK

Alaiya K.

Case Management

> "Then we would have to wait for IT to fix the technical difficulties."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340)

LM

Linda M.

Parole Transition Program Supervisor

> "I do like having all the information in one spot."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594845)

JM

Jari M.

Chief Services Officer

> "You can't PDF a client file for a auditor and doc upload managment is not easy to organize."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011001)

JQ

Jesus Q.

DPD case manager

> "Was very helpful and informative and I will probably be able to use some of it just might help me out ."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691206)

KB

Kristin B.

Impact Manager

> "What is frustrating is that we work for a grassroots nonprofit, and provide services for free to people in need."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___4852465)

JQ

Jesus Q.

DPD case manager

> "It was great to see if there was anything I could possibly use to improve my skills."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691206)

AJ

Amanda J.

Data Coordinator

> "I also do not like some of the features when trying to change some of our forms."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020194)

SG

Stephanie G.

Peer Support Specialest

> "I like that its easy to navigate, user friendly and every thing in a one to shop."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6620693)

MW

Melissa W.

Pregnancy Case Manager

> "It can also be tedious to save and it's difficult to maneuver in the chart quickly."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___4680448)

HS

Heather S.

Office and Communications Manager

> "I have had very positive interactions with Bonterra Case Management."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6695249)

JM

Jari M.

Chief Services Officer

> "Audit review is not designed well."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011001)

VA

Vivian A.

Safe Release Support Specialist

> "The friendly user capacity, especially when I am transferring from one to another organization"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6616023)

JE

Joey E.

Shift Lead

> "In comparison Apricot is clunky, somewhat confusing and frustrating to use."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836492)

WP

Winona P.

Social Worker

> "This software is incredibly user friendly."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230)

JP

Jen P.

Program Director

> "I do not like that it is not as intuitive as we'd like it to be. That 1 user in the Connect app, cannot access multiple..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___3328387)

TT

Thomas T.

Security

> "Very simple and user friendly."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6606236)

AV

Amanda V.

Director of Residential Services

> "Some things aren't intuitive."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___4646077)

MD

Monica D.

Case Manager

> "I enjoy having one platform to use that is inclusive."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6431173)

SB

Stephanie B.

Associate Director

> "The only thing I struggle with is setting up new users."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___3332900)

MS

Michaela S.

Data and Reporting Analyst

> "Most, if not all, of the programs we have implemented onto Apricot reported to us a significant decrease in documentation time..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

HF

Heidi F.

Executive Director

> "This was the beginning of 2024 I have been struggling for a year to use this system."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

DA

Daniel A.

Executive Director

> "Moving from doing the standard paper and chart documents to an all electronic database was a big move but it was fairly simple to..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467)

HF

Heidi F.

Executive Director

> "I repeatedly had issues of the system requiring me to log out and log back in and when I tried to get support they offered no..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

SA

Stephanie A.

Case Manager

> "It keeps all needed information in a central location that can easily be updated."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836368)

HF

Heidi F.

Executive Director

> "The customer service is pretty much nonexistent unless you want to communicate via chat."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

MS

Michaela S.

Data and Reporting Analyst

> "For the front-end users, the main aspects of Apricot they enjoy is the ease of data entry."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

BG

BRYAN G.

Site Coordinator

> "Usually on the important days there was an almost guarantee that the website would run slow or not at all."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599)

RG

Rosa G.

Executive Assistant, operations coordinator

> "The sessions were incredibly informative, and well-organized .Every topic was right on point , making it easy to follow and..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691256)

VP

Vanessa P.

Executive Director

> "The system is NOT user friendly and customer service is horrific."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896)

[View Reviews](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

SM

Stephanie M.

Senior Manager, Marketing and Communications

> "One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009944)

Hugo G.

Mobile developer

> "UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6790032)

SA

Sara A.

Grant Writer and Marketing Specialist

> "We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800)

EW

Emily W.

Founder

> "It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009886)

MP

Matt P.

CEO

> "The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010096)

Debbie O.

President

> "I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011101)

HC

Hakim C.

Executive Director

> "It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

CB

Christian B.

Public Relations

> "Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe),..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6887840)

KH

Kipkorir H.

Engineer

> "Website forms enable you gives accurate information for the donor and the purpose of the donations and constantly sends emails marketing showing..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009858)

JM

John M.

Owner

> "The main drawback is not being able to connect directly to our bank account, which adds extra steps and delays."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009918)

JO

Jennifer O.

Marketing Director

> "Donorbox has so many great features that help in our organisation's fundraising goals and we have used the event function to sell tickets, and the..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010815)

RM

Rachel M.

Founder

> "It’s hard to fundraise knowing fees come out of the generosity of my donors gifts or out of what I need for running my ministry."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010024)

DA

Dmitrii A.

Owner

> "It provides easy integration with PayPal, a user-friendly interface, and it allows me to create a donation page without technical skills."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009796)

SV

Suzanne V.

Volunteer

> "The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010025)

SL

Scott L.

Chief Executive Officer

> "Donorbox helps our nonprofit easily collect donations on our website, notifying us when a new one comes in and keeping track of all necessary data."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009905)

SZ

Sophia Z.

CEO

> "I don’t like that we need to have a separate account with a 3rg party processor for payouts."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908)

MN

Majorine N.

Team Lead

> "The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249)

JG

Jeremy G.

CEO

> "Donorbox takes a cut of every donation. Because of this, I have considered searching elsewhere, but I haven't found a better or more cost efficient..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009838)

CB

Carey B.

CEO

> "I was able to create donation forms quickly, customize them to match my brand, and start accepting donations in no time."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010185)

JC

John C.

Treasurer

> "They seem to add up quickly, which can become a significant concern for organizations, especially smaller ones, as it cuts into the funds they raise."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910)

BB

Bryan B.

College Pastor

> "It saves us time, simplifies online giving, and allows us to focus on building relationships with donors instead of managing complicated donation..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010110)

SC

Shalyn C.

Founder

> "The only thing I think I didn’t like was trying to navigate how to edit a campaign or event that was needing to be extended"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009996)

CH

Candice H.

Executive Director

> "Donorbox has effectively met all of our agency's donor and fundraising needs by providing a comprehensive platform that simplifies the donation..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029)

TK

Tapiwa K.

Treasurer

> "Sometimes especially when we have a low donation threshold, it’s difficult to met our goal because of the cut."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009812)

MN

Majorine N.

Team Lead

> "Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249)

JB

Jeanna B.

Development Manager

> "Exporting gifts is easy. But getting a payout report is not very intuitive. And may even need to be through the payment processor."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009987)

SH

Shane H.

CEO

> "I love that Donorbox allows people to donate flexibly: with any amount, any payment method, and even on a monthly or yearly basis if desired."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010164)

LP

Lara P.

Artistic director

> "I don't fully get the link to Stripe and the commission is too high especially on small donations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009896)

JL

Jessica L.

office manager

> "Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950)

AF

Andy F.

Development Coordinator

> "My least favorite aspect of Donorbox is how sometimes it does not directly show up in my email."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010049)

SA

Sara A.

Grant Writer and Marketing Specialist

> "We love the customizable features, recurring donation options, and the ability to track donor activity in one place."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800)

DJ

David J.

Big man

> "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011411)

JP

Josh P.

System Administrator

> "We especially appreciate how Donorbox CRM integrates seamlessly with donation forms and gives us clear visibility into our donors and supporters."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009939)

SC

Steven C.

Founder

> "Event management tools feel a bit limited compared to dedicated event platforms."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

WM

William M.

President and Founder

> "Their base-plan is in reach for most non-profits that are small or just starting out, so you can focus putting those donation dollars back into your..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010053)

MB

Madison B.

Founder and Director

> "There aren’t a ton of free functional options besides the donation tiers."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010032)

NC

Nicole C.

Founder

> "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

MF

Mykeva F.

Founder

> "At times the learning curve for newer features felt a little unclear and needed extra documentation."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

AF

Allison F.

Training Coordinator

> "Donorbox has made it so that we have a way for individuals to donate online, directly on our website, and it's easier than ever (which is ideal when..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009854)

WT

William T.

Founder

> "Limited design options, templates are not very inspiring, but that's to be expected."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009931)

DO

Declan O.

Office Manager

> "The reporting and donor tracking tools give us real-time insights that are invaluable for building stronger donor relationships."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009949)

LL

Linda L.

President

> "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911)

NC

Nicole C.

Founder

> "Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

ER

Edessa R.

Executive Director

> "It took a while to learn to navigate the portal towards designing a campaign."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819)

MF

Mykeva F.

Founder

> "The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

ID

Innomama D.

Founder

> "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882)

LM

Latifah M.

Director

> "The platform is very user-friendly, integrates smoothly with websites, and offers recurring donation options that make it simple to build ongoing..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010515)

GF

Grant F.

Pastor

> "I think there's a lack of style and editing ability for your campaigns."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012382)

MP

Maria P.

Grants Manager

> "The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855)

MP

Maria P.

Grants Manager

> "Donor management is lacking, so we still need a separate tool for that."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855)

SC

Steven C.

Founder

> "It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

PC

Patty C.

Volunteer, Orphanage and Dog Shelter

> "I added it, but it's a bit hacky and not as clean as other integrations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280)

AN

Anne N.

Secretary and Treasurer

> "The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601)

JP

Jessica P.

Candidate

> "The previews aren’t always super helpful at picturing what the layout will look like."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009847)

NS

Noma S.

Founder and CEO

> "Unlike other giving platforms where there are many distractions before donating, donor box allows a donor to focus on giving in a streamlined manner."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009822)

BC

Blair C.

Candidate

> "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106)

KR

Katie R.

Program Administrator

> "We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009701)

AC

Amora C.

Ceo

> "Platform and processing fees can add up.”"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009734)

RV

Rebecca V.

Executive Director

> "I love how versatile and intuitive Donorbox is, allowing us to easily create, share, and embed various campaigns throughout the year - for free!"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009757)

CS

Cassandra S.

owner and therapist

> "There isn't much that i dont like about DonorBox, I refer so many folks to this platform if they are thinking of fundraising."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011696)

CC

Camille C.

Owner

> "Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year!"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012527)

VL

Valerie L.

Strategic Partnerships and Communications Manager

> "Sometimes it was difficult to connect to the card reader."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009708)

DB

Dawnn B.

Program manager

> "I enjoy the customization options, which allow me to match the designs to my organization's branding perfectly."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010048)

AL

Aaron L.

Trading Assistant

> "Was sad that one of the donations I made through it had taken a bit of service charge, but I don’t mind it"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009726)

JC

John C.

Treasurer

> "The platform's simplicity makes it straightforward for anyone to get started, and its user-friendly interface significantly streamlines the process of..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910)

KE

Kristina E.

Founder

> "It took me a while to set up my account but in also a potato on a compute."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010198)

JL

Jessica L.

office manager

> "It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950)

BG

Brittany G.

Executive Director

> "Some of our elderly donors don't even have email and can't do that."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009783)

NG

Nolwandle G.

Principal

> "It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009741)

SZ

Sophia Z.

CEO

> "The processing fees are also higher than we’d appreciate as a non-profit."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908)

AN

Anne N.

Secretary and Treasurer

> "Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601)

LF

Lauren F.

Founder Director

> "It can be a bit tricky to navigate for the Organization."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881)

YB

Yosef B.

Director of Marketing

> "I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009875)

RK

Rizwana K.

ED

> "Can’t create campaign on the app"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009907)

HC

Hakim C.

Executive Director

> "I also appreciate the flexibility of customizing forms and the ability to track donor history seamlessly."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

GS

Gary S.

Secretary

> "I do not have any cons at present so trying to meet the 100 minimum is unfair and difficult to do."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010827)

NW

Nicole W.

Director of Revenue

> "The customization options allow us to stay on-brand, and the recurring donation features make it easy to encourage sustainable giving."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010083)

SM

Sharelle M.

Founder

> "I would say I still think the fees are a bit high for 501c3 payments."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009769)

MF

Mykeva F.

Founder

> "I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860)

MB

Makala B.

Director

> "I've never had to even reach out to customer service for issues."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009904)

JE

Jennifer E.

founder

> "The platform offers a clean, intuitive interface that made it easy to set up fundraising tools without technical barriers."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009852)

LF

Lauren F.

Founder Director

> "It can be a bit tricky to navigate for the Organization."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881)

RA

Rhoda A.

Founder

> "The interface is simple, and I appreciate the clear guidance provided throughout the platform, which makes it easy to use even when I don’t fully..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010484)

CH

Candice H.

Executive Director

> "They were somewhat difficult to navigate and share with others."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029)

JP

John P.

Director

> "The Donorbox platform was an easy way to put many links in one “box”."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010794)

Ruben Isaac F.

Partnerships and Fundraising Director

> "Interface feels a bit outdated, could be modernised"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___3480485)

IM

Ibrahim M.

Owner

> "I love how Dominic is so secure and visually good for my users to interact with."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009927)

LL

Linda L.

President

> "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911)

AN

Andrew N.

Pastor

> "It works seamlessly with Stripe, so I can get all the information I need from one site."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010245)

PC

Patty C.

Volunteer, Orphanage and Dog Shelter

> "I added it, but it's a bit hacky and not as clean as other integrations."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280)

TH

Tom H.

Chief Executive Officer

> "The website forms are very intuitive, and even on the free plan they give you so many great options."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009803)

IS

Igor S.

Secretary General

> "Probably it's also our website's problem, not Donorbox's."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010023)

GR

Gabe R.

Founder

> "I liked that Donorbox is easy to access, very user-friendly, and can be seamlessly embedded directly into my website, which makes giving simple for..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009695)

TB

Traci B.

Treasurer

> "Also, as the organizations treasurer and not a website developer, deciding on how best to integrate with the organization's website was confusing. "

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___4706050)

ZR

Zara R.

CEO

> "I've used them for years and have been able to raise thousands via the integration on our website."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011191)

SC

Steven C.

Founder

> "Event management tools feel a bit limited compared to dedicated event platforms."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558)

NC

Nicole C.

Founder

> "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092)

ER

Edessa R.

Executive Director

> "It took a while to learn to navigate the portal towards designing a campaign."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819)

JC

Jennifer C.

Executive Director

> "We looked at SO many different options but Donorbox won out for its ease of use on the backend and super quick setup."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009772)

ID

Innomama D.

Founder

> "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882)

BM

Benny M.

General Secretary at Children Aid

> "The system felt intuitive from the very beginning, and whenever I had questions, the support team was quick to step in with clear, practical help."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009986)

BC

Blair C.

Candidate

> "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers"

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106)

HC

Hakim C.

Executive Director

> "It saves a lot of time compared to building custom solutions."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984)

MB

Makala B.

Director

> "I've never had to even reach out to customer service for issues."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009904)

BM

Benny M.

General Secretary at Children Aid

> "This steady support allows us to continue helping children in Africa. If there’s any way we could collaborate further to reach and support even more..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009986)

DH

Dave H.

Chair, Board of Directors

> "However, it is not realistic to expect this service for free. "

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011055)

JK

Judith K.

National Director

> "I have found it very helpful to be able to set up QR codes for all of my staff to be used for their individual support raising."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009762)

SM

Simone M.

CVO

> "Was a bit confusing with the USD and NZD and I set up as USD first without realising and received feedback from a donee that this might be an issue..."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___3924752)

SG

Sarah G.

Director of Philanthropy

> "Their customer support is responsive and helpful, and the reporting tools give us clear reports."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009746)

MC

Maisie C.

Development Associate

> "Donorbox recently lost their contact with 360MatchPro and did not notify users, which was frustrating."

[See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___5020242)

[View Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/)

## User interface

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)

4.23 (226)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

4.80 (626)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Bonterra Apricot

26/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/123342/Bonterra-Case-Management/#features)

Donorbox

Top features

34/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/156860/Donorbox/#features)

### Recognition

Bonterra Apricot is recognized as a top-rated tool in 2 Capterra Shortlist reports

Donorbox is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Bonterra Apricot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Donorbox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bonterra Apricot

-   By Bonterra
-   Located in United States
-   Founded in 2014

Donorbox

-   By Donorbox
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

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Contact vendor for pricing

Price

$119/month

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-123342/DonorPerfect-Fundraising-Software-vs-Bonterra-Case-Management)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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4.6

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4.8

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[View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

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Contact vendor for pricing

Price

$0

4.1

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/123342-172048/Bonterra-Case-Management-vs-Givebutter)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

vs

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$0/month

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$0

4.6

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/156860-172048/Donorbox-vs-Givebutter)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Contact vendor for pricing

Price

CA$0

4.1

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/123342-220131/Bonterra-Case-Management-vs-Zeffy)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

vs

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/)

$0/month

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CA$0

4.6

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/156860-220131/Donorbox-vs-Zeffy)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-123342/Bonterra-Guided-Fundraising-vs-Bonterra-Case-Management)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

$0/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/)

Contact vendor for pricing

Price

$125/month

4.1

Features

4.5

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123342-136488/Bonterra-Case-Management-vs-Flipcause)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

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$0/month

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$125/month

4.6

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-156860/Bloomerang-vs-Donorbox)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Contact vendor for pricing

Price

$125/month

4.1

Features

4.3

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/123342-131207/Bonterra-Case-Management-vs-Bloomerang)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

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$0/month

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$99/month

4.6

Features

4.2

4.8

Ease of Use

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