# Compare Bonterra Apricot vs Zeffy 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bonterra Apricot and Zeffy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/123342-220131/Bonterra-Case-Management-vs-Zeffy

---

# Bonterra Apricot vs Zeffy Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bonterra ApricotZeffy2/4 selected

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.2 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/)

[## Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.2 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [226 reviews](#user-reviews)

Positive

193

Neutral

18

Negative

15

[## Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting Price

Contact vendor

Value-for-Money

5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [479 reviews](#user-reviews)

Positive

472

Neutral

2

Negative

5

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,495 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Credit Card Processing

NA

For Nonprofits

4.4

Electronic Payments

NA

Accounting

NA

Member Database

4.7

76%Fit

Missing features

Feature ratings

Credit Card Processing

4.8

For Nonprofits

4.9

Electronic Payments

4.8

Accounting

NA

Member Database

4.6

User satisfaction

User satisfaction

4.2

User reviews[226](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

3.9

Customer support

4.1

User satisfaction

4.8

User reviews[479](https://www.capterra.com/p/220131/Zeffy/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

5.0

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Human Services, Victim's Support, Child & Family Services, Foundations, Faith-Based Services, Food Services, Senior Services, Workforce Services, Developmental Services and more...

Best for

Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 100,000 nonprofits across North America.

## User reviews

Pros & cons

VR

Verified Reviewer

Case Manager

> "Client management, data analytics, security, document storage, information access are all areas where Apricot is number one in..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___7110474)

VR

Verified Reviewer

Family support and resource specialist

> "Really no cons I just wish there was an auto save option especially for the notes section and we can't do anything about system..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873957)

MS

Michaela S.

Data and Reporting Analyst

> "In general, it does a great job with customized templates and supporting a wide-array of diverse case management workflows (DV and..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

VR

Verified Reviewer

Registered Nurse

> "Very slow with loading and set up by filters of accessbility to see information with having a high caseload"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6871363)

CC

Charmaine C.

Trauma Support Coordinator

> "One of the features I appreciate most about Apricot is its intuitive design—it allows me to create a client profile in just three..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836366)

AW

Alexsander W.

Data Manager

> "It was riddled with defects and inefficient structures."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___7139743)

CF

Colyn F.

Case Manager

> "It has a good system on how to send an IT ticket when there are bugs and it is good at letting users know when updates or fixes are..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873338)

GH

Gregory H.

IT and Operations Manager

> "There are a few fields that I am unable to delete and require me to speak with a Bonterra employee if I want to remove them."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6462196)

CC

Charmaine C.

Trauma Support Coordinator

> "I would love the ability to generate my own reports to keep better track of my data and analyze trends independently. While this may..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836366)

BH

BRAD H.

Director of Collective Impact

> "Not enough training is included (meaning at no additional cost), and, while tech support is great, other contacts like the account..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6454296)

LH

Lakeesha H.

Case management

> "I like that our whole team is able to utilize Apricot to read/review one another's notes that is extremely vital when working with..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832524)

HF

Heidi F.

Executive Director

> "The system is set up with tiers of form which makes the platform very hard to easily understand and work properly."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

MS

Michaela S.

Data and Reporting Analyst

> "Most often if there is something you need, higher complexity wise (sql back-end functionality), the ASC's are a great resource for..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

VR

Verified Reviewer

Program Analyst

> "Difficult aspects of the product have included missing notification systems to let case managers know of missing info in Apricot,..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020283)

NS

Nick S.

Mobile Response Team Coordinator

> "With Bonterra Case Management, we can now run the reports and have all the information ready in a few minutes and have the entire..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6437025)

HF

Heidi F.

Executive Director

> "I repeatedly had issues of the system requiring me to log out and log back in and when I tried to get support they offered no..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

VR

Verified Reviewer

Human Services Case Manager

> "Using the Apricot as a database, case notes, and case management in daily basis, often I open 20+ tabs and it just works fine."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421277)

BG

BRYAN G.

Site Coordinator

> "Usually on the important days there was an almost guarantee that the website would run slow or not at all."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599)

MS

Michaela S.

Data and Reporting Analyst

> "Most, if not all, of the programs we have implemented onto Apricot reported to us a significant decrease in documentation time and..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

BG

BRYAN G.

Site Coordinator

> "The ability to talk to someone to help and troubleshoot was very difficult."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599)

DA

Daniel A.

Executive Director

> "Moving from doing the standard paper and chart documents to an all electronic database was a big move but it was fairly simple to..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467)

DC

Dana C.

Program Manager

> "It has glitches sometimes when I cannot get to the info that I need."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421273)

MO

Maxwell O.

Program Manager

> "There are robust reporting features, security, support for multiple programs and customer support and training programs."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594399)

RM

Rita M.

Chief Operations Officer

> "The overall costs for this system is quite expensive when you only have 40 users."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836355)

RM

Rita M.

Chief Operations Officer

> "It is great to have the ability to customized fields to gather the information that we need."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836355)

VP

Vanessa P.

Executive Director

> "Every time I would reach out to the company for issues, their solution was always us having to pay for an upgrade or more training."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896)

WP

Winona P.

Social Worker

> "Bonterra Case Management has helped me monitor data related to projected outcomes related to interactions with clients."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230)

HF

Heidi F.

Executive Director

> "The customer service is pretty much nonexistent unless you want to communicate via chat."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

AK

Alaiya K.

Case Management

> "The opportunity to work with a talented team, the challenge of taking on new responsibilities or the chance to make a positive..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340)

JE

Joey E.

Shift Lead

> "In comparison Apricot is clunky, somewhat confusing and frustrating to use."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836492)

LJ

Laverne J.

Case Manger

> "I like that you can get to each page discreetly you’re right your case, notes, clearly express and submit without any problem Very..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6456117)

AB

Anthony B.

Peer Support

> "Not enough color options to adjust for my eyesight."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421683)

AD

Amanda D.

Community Health Worker

> "What I like most about the case management system is it has a lot of drop-down options when putting in the services provided."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691231)

SW

Sarah W.

Crisis Speicialist

> "I don't like that it's sometimes unclear where you have to click to get where you need to go."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421295)

SA

Stephanie A.

Case Manager

> "It keeps all needed information in a central location that can easily be updated."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836368)

CA

Caleigh A.

Outreach and Volunteer Licensed Master Social Worker

> "Searching for past documentation can be time consuming and confusing. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6473594)

MD

Melissa D.

Outreach Manager

> "That helps immensely when entering services for the whole family."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6836297)

HF

Heidi F.

Executive Director

> "I keep getting the same generic email in response saying I'm not allowed to cancel."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

MS

Michaela S.

Data and Reporting Analyst

> "For the front-end users, the main aspects of Apricot they enjoy is the ease of data entry."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

DSK

Dr. Sollo K.

Director of Workforce Initiatives

> "Slow, freezes a lot, Does not respond well to queries."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6433400)

WP

Winona P.

Social Worker

> "Also, bonterra case management is easy to navigate in terms of reading other social workers case notes before meeting with a new..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691230)

AK

Alaiya K.

Case Management

> "The least thing I liked was the freezing at times of the soft ware."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340)

BG

BRYAN G.

Site Coordinator

> "Easy to find things. When the system was working you could upload documents and sign off on papers easily."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6874599)

DA

Daniel A.

Executive Director

> "It’s getting more expensive each year."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6833467)

JV

Jacquelyn V.

Case Manager

> "It has benefited my work greatly and the best thing about it has been the open line of communication from user to the development..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594550)

GK

Gabriella K.

Operations Director

> "Once you set something up a certain way in the forms, it's difficult to change and make an edit without having to make reporting way..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5052360)

VR

Verified Reviewer

Family support and resource specialist

> "I really enjoyed Apricot I have worked with prior programs like child plus and apricot definitely tops that in my book."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6873957)

KC

Kennon C.

Program Manager

> "Worst customer service experience of a lifetime, Apricot routinely asking for more $$ and more time to deliver promised items, will..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___4871194)

MO

Maxwell O.

Program Manager

> "I have used it as a case management application in two different organizations for the last five years and seeing the improvements..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594399)

VP

Vanessa P.

Executive Director

> "The system is not customizable or user friendly."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896)

SB

Stephanie B.

case manager

> "I use it daily and it is great and I love how my organization can customize to fit our needs"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421338)

VP

Vanessa P.

Executive Director

> "The system is NOT user friendly and customer service is horrific."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6543896)

TB

Tracey B.

Program Specialist

> "The product really allows you to capture your data."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6692209)

AK

Alaiya K.

Case Management

> "Then we would have to wait for IT to fix the technical difficulties."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421340)

MS

Michaela S.

Data and Reporting Analyst

> "For us, the admins, we really like how easy it is to build and customize a template (form)."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6832587)

MM

Meg M.

Director of Operations

> "The features that are rolled out do not function as advertised, or work in contrast to previous data management forms/features."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5027207)

MK

Max K.

Case Manager

> "How much it simplifies case notes. How easy it makes understanding the overall picture of a client across programs."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594300)

JM

Jari M.

Chief Services Officer

> "You can't PDF a client file for a auditor and doc upload managment is not easy to organize."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011001)

SD

Shirlee D.

DOO

> "I really used to like the customizable features of Apricot."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6837502)

JH

Jessica H.

Executive Director

> "It was a difficult product to set up with little guidance."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691292)

CA

Caleigh A.

Outreach and Volunteer Licensed Master Social Worker

> "I am able to run reports and document notes without complaint. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6473594)

HF

Heidi F.

Executive Director

> "This was the beginning of 2024 I have been struggling for a year to use this system."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#SoftwareAdvice___6677336)

DC

Dana C.

Program Manager

> "Information is easily located; it's user friendly and contains the data needed to make my job easier."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6421273)

KB

Kristin B.

Impact Manager

> "What is frustrating is that we work for a grassroots nonprofit, and provide services for free to people in need."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___4852465)

LK

Linda K.

Administrative Assistant

> "I do a lot of data input, and I find the system works well and is very intuitive."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6458819)

AJ

Amanda J.

Data Coordinator

> "I also do not like some of the features when trying to change some of our forms."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5020194)

JV

Jacquelyn V.

Case Manager

> "I love that I can always rely on the right margin for remaining steps needed to complete the task at hand."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594550)

AR

Andrea R.

Managing Director Planning Compliance, Managment Systems

> "There are some occasions when depending on the report the numbers do not match."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5035543)

AN

Alina N.

Outreach coordinator

> "I have the ability to make the reports exactly as to answer the reports My end users are not too internet savvy, the forms are very..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5010889)

KM

Keri M.

Medical Case Manager

> "Cannot access housing and I have no archive button"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6274296)

LM

Linda M.

Parole Transition Program Supervisor

> "Going from word documents to case management software made a huge difference."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6594845)

LA

Laurie A.

Mobility Mentor Coach

> "Not able to delete an incorrect entry. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6263435)

BH

BRAD H.

Director of Collective Impact

> "Building forms and reports is easy, and the tech support is super."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6454296)

RF

Rickie F.

Intake

> "transfer of information is not as easy as data input"

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6295567)

JS

JILL S.

Career Navigator

> "It is easily accessible and allows cut and paste."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6433777)

DK

Debbie K.

Executive Director

> "I find the tiers of forms confusing."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5026867)

RG

Rosa G.

Executive Assistant, operations coordinator

> "The sessions were incredibly informative, and well-organized .Every topic was right on point , making it easy to follow and highly..."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___6691256)

JM

Jari M.

Chief Services Officer

> "Audit review is not designed well."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5011001)

CL

Christie L.

Senior Executive Administrator

> "The ability to streamline case notes and create reports have been critical to saving time and streamlining overall efforts. "

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___5027594)

KB

Kristin B.

Impact Manager

> "We have been continually passed around with no single point of contact."

[See full review](https://www.capterra.com/p/123342/Bonterra-Case-Management/#Capterra___4852465)

[View Reviews](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

MK

Mike K.

Treasurer

> "The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033)

PR

PATRICIA R.

VP, Board of Directors

> "For example, I needed to reorder my contacts alphabetically and I was unable to do so."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7076736)

DAVID C.

Manager

> "All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487)

BC

Bill C.

President

> "Some features are not as customizable as we would like - specifically, the inability to customize membership cards."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6740414)

AlY

Angélique Y.

Cheif Operations Officer

> "It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877)

TW

Thomas W.

Co-Founder

> "I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6782565)

BR

Becki R.

President

> "We use it to fundraise for our PTA and it helps us put all of the money we raise, back into our school, instead of paying credit..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582)

Sharon J.

Treasurer

> "The check out process gets a little confusing when zeffy pops in the option to pay zeffy. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7019131)

PJ

Pam J.

Officer

> "My non-profit is very small with a small budget, and so the no-pay of any platform fees (including credit card surcharges on..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485)

AO

Adam O.

Not Applicable

> "Help documents, questionable reporting, 15+min delay in close of auctions."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6578248)

RD

Robin D.

Treasurer

> "The ability to collect funds for free without the trouble of collecting and depositing checks or cash was the strongest selling..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7085556)

TM

Trina M.

Admin Assistant

> "I don't like receiving daily emails from Zeffy particularly when I am not doing a fundraiser at the moment."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7034675)

DAVID C.

Manager

> "Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487)

SZ

SAMANTHA Z.

Director of Operations

> "The optional fees can sometimes confuse users, because you have to choose "other" instead of just saying "no"."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005128)

DO

Dawn O.

Office Administrator

> "For a free platform, the customer service is very helpful and responsive. As promised, it saves us from paying fees for credit..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7137966)

CD

Cheryl D.

Project Manager

> "Also, it's a bit cumbersome to find their FAQ pages both before and after signing in to our account."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6421267)

SB

Sara B.

Chair, Board of Directors

> "I love that Zeffy automatically transfers deposits to the bank, and I can set it to automatically send Tax receipts."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010259)

GP

Greg P.

Board member

> "The learning curve was probably the least favorite."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142072)

MK

Mark K.

Chair

> "Zeffy is the best -- not just for the no fees, but forthe ease of use and can use for events, al sorts of donor campaigns, online..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7009018)

GN

Gisele N.

Digital Marketing And Efficiency

> "I also don't like that administrators don't get refund transaction email confirmations."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352)

MB

Merle B.

Dir. Admin and Finance

> "The accounting is clear, timely and accurate, we get all the funds that our donors send to us plus annual reports and the support..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593)

RL

Robert L.

Vice President

> "Currently, Zeffy is only set up to support a short video from YouTube and obviously, our videos are "not short enough", so we..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4877494)

Michael R.

Board Chair

> "Zeffy is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially getting..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7060734)

KS

Karen S.

President

> "Occasionally I needed help when staff wasn’t available"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008206)

TT

Todd T.

Field Director

> "Customers find it very simple to navigate and sign up for a fundraising event through Zeffy!"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7113679)

AT

Allen T.

Executive Vice President

> "The problems that I encountered were a result of 'user error' due to my inexperience."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6488270)

BR

Becki R.

President

> "Also, the chat option has helped me find exact information in reports that I am looking for!"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582)

AN

Audrey N.

Bookkeeper

> "The automatic addition to a donors check out form. If they aren't paying attention, they could end up paying 5-20% of their..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6030606)

MaryAnn W.

President

> "I love that the funds are automatically transferred on Mondays - no more manual transferring."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736)

ZR

Zach R.

Volunteer

> "Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6490084)

JD

JUAN D.

CEO

> "This platform provides us with a quick and secure way to receive our donations."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7018810)

Zeeshanali F.

Treasurer

> "If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6241919)

TE

Timothy E.

Financial Secretary

> "For a non-profit organization, the amount of support and the ease of using Zeffy products is a win-win relationship."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7116769)

MB

Merle B.

Dir. Admin and Finance

> "Some of our donors are abit put off by the appeal from Zeffy for their own use."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593)

TT

Tara T.

Operations Manager

> "With no fees it's also incredibly cost-effective at a time when every dollar counts. And we love that it's Canadian."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7122414)

BM

Benadette M.

Director and Founder

> "There was a slight problem signing up for fund raising."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6484270)

PJ

Pam J.

Officer

> "I am technically challenged, but I was able to get our non-profit up and running on the Zeffy Platform. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485)

BS

Brynne S.

Community Engagement Coordinator

> "Zeffy needs to work on their tap to pay option so you can close the app and not have to re-log back in, very inconvenient."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6003096)

CL

Cynthia L.

Vice-President

> "Zeffy provides an ideal platform form for event registrations for my non-profit organizations. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6461761)

ML

Marica L.

Executive Director

> "I'm still puzzled by the 'Tap to Pay' concerns that I have and waiting to figure things out."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6690090)

HK

Helen K.

Fundraising Chair

> "Families appreciate knowing their full donation goes where it’s intended, which has encouraged greater participation and..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005106)

JC

Jeff C.

Executive Director

> "I wish there were reminders that Zeffy uses military time. When I set up an event, I have forgotten and accidentally published a..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5002405)

JP

Jillian P.

Executive Director

> "I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7123925)

PG

Paula G.

Co-founder

> "I don't even use all of its capabilities."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6779236)

Michael L.

President

> "The outbound social media and email pieces looked great."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7125445)

YL

Yule L.

Treasurer

> "Left a mess with my donors."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6559448)

ST

Shannon T.

Founder

> "Very easy to create beautiful landing pages for fundraising campaigns and emails."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010866)

AB

Amber B.

CEO

> "I can’t currently think of anything I would change"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676)

AM

Amy M.

Marketing and Communications Director

> "So far, we've only used the donation function which was so easy to integrate to our website and social media."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7004846)

RH

Rochelle H.

Membership Chair

> "Merging our prior donor database with Zeffy has been a little challenging. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5030317)

AB

Amber B.

CEO

> "I love that it auto generates receipts, for tax deductible purposes."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676)

RH

Ray H.

CEO

> "The ticket forms are not very user friendly when imbedded into the website."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4940246)

GN

Gisele N.

Digital Marketing And Efficiency

> "I like that it makes it possible for 100% of donations to go directly to the intended cause rather than to payment processors."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352)

MG

Michelle G.

Graphic Designer / Volunteer

> "There were a number of times when I had questions about the set up or how to make changes after we were up and running. But there..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4171666)

MK

Mike K.

Treasurer

> "The ability to create multiple campaigns is very helpful. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033)

KS

Kristi S.

VP, Fundraising, Board of Directors

> "Perfect concept and feature, just isnt working and constantly disconnects."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4837725)

MaryAnn W.

President

> "So far, it's been smooth sailing on all 3 of the nonprofits that I use Zeffy for."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736)

RG

Reese G.

Treasurer

> "The only con I have for Zeffy is that the customer has to put in their name, address, email and phone number every time they use..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4054508)

KC

Karen C.

Volunteer

> "I also love that it makes a check in list for me for my events."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7006395)

KP

Kathryn P.

Executive Director

> "I'm not sure I've connected my bank properly, so that part is still iffy for me."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6168714)

AlY

Angélique Y.

Cheif Operations Officer

> "Even the way they help us express gratitude to our generous supporters makes the entire experience seamless and rewarding."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877)

CM

Cathy M.

Admin/Tech

> "Most features are very simplified and don't always fit our needs."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5079943)

AP

Andy P.

Executive Director

> "Zeffy provides a lot of tools for raising funds, either with direct donations, ticket sales, a store front, membership, raffles..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5093970)

HB

Hollie B.

Development & Finance Director

> "Currently they do not have access to their API."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4990109)

JT

Jennifer T.

Financial Secretary

> "I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699)

SS

Sandy S.

VP of Operations

> "The only struggle I have had is with the amount of time it is taking to transfer over my current donor list of 2,000 over to..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4044091)

MP

Marissa P.

Executive Director

> "I love that there is no fee as with a nonprofit we want to use our funds for our mission."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007563)

BB

Betsy B.

Executive Director

> "The year before, I used another ticketing site and it was a giant mess."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6014394)

DM

David M.

Board Member

> "Its secure processing, user-friendly interface, support for multiple payment methods, and outstanding customer service make..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4866460)

SJ

Shannon J.

PTIO Treasurer

> "The biggest annoyance that we've run into is that once you sign up for a volunteer slot on an event, you can't change it."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4090886)

MJ

Marc J.

President

> "You can't beat their business model - allowing donors to tip (or not) has helped our organization tremendously."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6677673)

AC

Autumn C.

Secretary/Treasurer

> "I had no idea how to go about setting up tickets. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4815206)

SH

Susan H.

Executive Director

> "Easy to uploads graphics and pictures to customize events."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005174)

SF

Sheila F.

ED

> "Had one small issue with how donation was shown on donor's credit card statement."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4495952)

AF

Amy F.

Secretary

> "It has helped donors give and I have very little to do from the administration end of the process. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005844)

FL

Faridodin L.

President CEO

> "This becomes a problem when I want to send an email via the contact option."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3566050)

KC

Karen C.

Volunteer

> "QR codes and tap to pay are the BEST. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7006395)

GG

Genevieve G.

Executive Director

> "I don't like the prompts in the response to purchasers email."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4045503)

JT

Jennifer T.

Financial Secretary

> "I also like that we have the ability to scan e-tickets for check in! "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699)

JC

Jessica C.

Director of Events

> "Unable to pre-schedule event reminders."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3526096)

[View Reviews](https://www.capterra.com/p/220131/Zeffy/reviews/)

## User interface

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)

4.23 (226)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)

4.81 (479)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Bonterra Apricot

26/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/123342/Bonterra-Case-Management/#features)

Zeffy

Top features

36/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/220131/Zeffy/#features)

### Recognition

Bonterra Apricot is recognized as a top-rated tool in 1 Capterra Shortlist reports

Zeffy is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value FundraisingSoftware (2026) 

Best Value FundraisingSoftware (2025) 

Best Value FundraisingSoftware (2024) 

Best Value FundraisingSoftware (2023) 

Best Value FundraisingSoftware (2022) 

### Deployment & support

Bonterra Apricot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zeffy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bonterra Apricot

-   By Bonterra
-   Located in United States
-   Founded in 2014

Zeffy

-   By Zeffy
-   Located in Canada
-   Founded in

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[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

CA$0

Price

$119/month

4.6

Features

4.3

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-220131/DonorPerfect-Fundraising-Software-vs-Zeffy)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-123342/Bonterra-Guided-Fundraising-vs-Bonterra-Case-Management)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

CA$0

Price

Contact vendor for pricing

4.6

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-220131/Bonterra-Guided-Fundraising-vs-Zeffy)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/)

Contact vendor for pricing

Price

$125/month

4.1

Features

4.5

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123342-136488/Bonterra-Case-Management-vs-Flipcause)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/)

vs

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/)

CA$0

Price

$125/month

4.6

Features

4.5

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136488-220131/Flipcause-vs-Zeffy)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Contact vendor for pricing

Price

$125/month

4.1

Features

4.3

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/123342-131207/Bonterra-Case-Management-vs-Bloomerang)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

CA$0

Price

$125/month

4.6

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-220131/Bloomerang-vs-Zeffy)