# Compare SurveyMonkey Apply vs Jotform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SurveyMonkey Apply and Jotform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/123374-158456/SurveyMonkey-Apply-vs-JotForm-4-0

---

# SurveyMonkey Apply vs Jotform Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SurveyMonkey ApplyJotform2/4 selected

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.5 (320)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,895)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

[## SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.5 (320)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [320 reviews](#user-reviews)

Positive

298

Neutral

16

Negative

6

[## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,895)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [2,895 reviews](#user-reviews)

Positive

2,773

Neutral

81

Negative

41

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,543 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

76%Fit

Not enough reviews

Feature ratings

Credit Card Processing

5.0

For Nonprofits

4.2

Electronic Payments

4.3

Accounting

3.0

Member Database

3.9

71%Fit

Missing features

Feature ratings

Credit Card Processing

4.3

For Nonprofits

4.6

Electronic Payments

4.5

Accounting

NA

Member Database

4.7

User satisfaction

User satisfaction

4.5

User reviews[320](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.6

User satisfaction

4.7

User reviews[2,895](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Grant-making organizations of all shapes and sizes, including foundations, academic institutions, government agencies and corporations.

Best for

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## User reviews

Pros & cons

Blake A.

IT Technician

> "The reporting side is clean too, being able to visualize results in real time during large meetings has been really useful for us."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7157788)

SF

Sarah F.

Medical Assistant

> "My least favorite thing about the survey monkey apply is that the free version has limitations such as every survey has to have a..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6840531)

SF

Sarah F.

Medical Assistant

> "My favorite thing about survey monkey apply is that you can create, send, and also edit surveys you create."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6840531)

AC

Angel C.

QC

> "This is a limited and not ideal for fully automated recurring surveys."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7114303)

AR

Aleidy R.

Auditor

> "Also, the platform offers highly customizable workflows, allowing organizations to tailor the application and review process to..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6503848)

MS

Michael S.

Managing Director

> "The interface is convoluted and not super easy to use"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6705508)

VR

Verified Reviewer

Aquatics Director

> "SurveyMonkey is a quick and easy way to get quick answers without having to click so many different tabs like other survey type..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7045802)

KS

Kristopher S.

Senior Program Officer

> "The platform is just so poorly designed. "

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6616307)

VR

Verified Reviewer

Managing Partner

> "I would recommend SurveyMonkey Apply to anyone who is looking for a reliable and secure platform for data management."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7150011)

WD

Will D.

Admin

> "Options include a great deal of price and a lack of function for tailoring to needs."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6037891)

AR

Aleidy R.

Auditor

> "Overall it's a reliable choice for organizations looking to simplify their applications management. While there-s a bit of a..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6503848)

CK

Colin K.

Program Coordinator

> "The new user experience is probably the worst I've seen in modern IT, with a STEEP learning curve that will impact your reviewers..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#SoftwareAdvice___4489518)

Blake A.

IT Technician

> "We've recommended it to a few other nonprofits in our area and will keep doing so."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7157788)

JW

Julie W.

Massage therapist

> "Did not get emailed results once completed"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___5098193)

AG

ALEXANDER G.

Head Photographer

> "The thing that I liked most about SurveyMonkey is that it was easy to set up and use but also easy to share the survey"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7049679)

PC

Pauline C.

Finance Manager Regional

> "The costs and implementation processes to integrade into the current process may be a hindrance"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4436215)

MS

Michael S.

Managing Director

> "Been good for getting meaningful feedback on our operations"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6705508)

CK

Colin K.

Program Coordinator

> "Functionally, it is SLOW AS SIN and it takes FAR LONGER than necessary to complete even the most rudimentary tasks."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#SoftwareAdvice___4489518)

KN

Kristen N.

Coordinator

> "I have never had a problem with using SurveyMonkey Apply"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6386211)

Amanda B.

Copywriter

> "I don't like the limitations in design template, and sometimes the colors do not match the exact tones i may want for my business."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___3205893)

AD

Ana D.

Transition Business Partner

> "It helps to manage workflow of the process easily all in one space."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6092815)

VR

Verified Reviewer

Administration Staff

> "There isn't always a great deal I dislike regards to this utility SurveyMonkey, however, there's one subject matter I need to..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2935754)

TL

Tung L.

HR And Accounting Assistant

> "Overall, this app was fun to use to answer surveys at work."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6526235)

KU

Kristin U.

Communications and Program Coordinator

> "The back-end can be tricky to learn and can take a lot of effort to understand."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4384640)

DZ

Denis Z.

Finance Officer

> "Well designed, well setup."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6648814)

TS

Tom S.

Digital Manager

> "Specifically, the Applicant and Reviewer data has been separated in a way that makes it impossible to retrieve and merge data..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2603053)

VL

Valerian L.

Support

> "SurveyMonkey is a very good choice when deal is about employees' response about a new product."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___5076173)

HN

Heidi N.

Director of Education

> "I am capable of reviewing tutorials for basic set-up information, but when it comes to making sure the overall program is set-up..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2580495)

MG

Meghan G.

Executive Director

> "We like the ease of access when navigating, creating and administering surveys."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6252349)

CK

Colin K.

Program Coordinator

> "COMPLETE WASTE OF MONEY."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#SoftwareAdvice___4489518)

MH

Matthew H.

Pastor

> "It was easy to set up, and put all our contacts info in for quick connections."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6240796)

KU

Kristin U.

Communications and Program Coordinator

> "It's not the most intuitive software."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4384640)

Ina M.

freelancer

> "SurveyMonkey Apply has helped us get a clear picture of our customers' thoughts and goals on how to make their lives happier."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4361096)

BC

Beth C.

Program Director

> "For automated emails, they don't automatically translate like the rest of the application does."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2583777)

WD

Will D.

Admin

> "Lots of options and great ways to gather data."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6037891)

TS

Tom S.

Digital Manager

> "Unfortunately, as anyone who has run similar programmes would know, there is rarely time to undertake even this basic level of..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2603053)

VR

Verified Reviewer

Coach

> "The multipurpose forms and tools make this so widely useful!"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6102394)

MC

Monica C.

Head of operations and strategy

> "Keeps defaulting to American English which is creating loads of issues for us and our users."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2579340)

VR

Verified Reviewer

Research Assistant

> "Super easy to create lots of different kinds of survey - the option to create routes through the survey depending on participant..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___3876117)

GF

Gretchen F.

csr

> "It didn't work for me, tried it many times and i usually got an error message or didn't get anywhere"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2787931)

MJT

Mary Joy T.

Small Business Owner

> "Overall, I like Surveymonkey because it's user friendly but you still need to purchase the premium membership inorder to use more..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4593948)

BC

Beth C.

Program Director

> "This was a compromise and had we not taken it, we'd be paying for services that we did not need."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2583777)

[View Reviews](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

BS

BETSY S.

Vice President of Operations

> "By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating the forms."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585)

Evita G.

Database Manager

> "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section some of..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

JM

Jamilla M.

Photographer

> "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122379)

AP

Amanda P.

HR Director

> "One of the main drawbacks I found with Jotform was that some of the more advanced features and customisation options can feel limited unless you move onto higher priced..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

BL

Ben L.

Director

> "It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

PG

Patricia G.

Customer Service Lead

> "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

ML

Mikayla L.

Board Member

> "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every complex..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

VR

Verified Reviewer

Office Manager

> "I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543)

VR

Verified Reviewer

CoFounder

> "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup options can be a..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

SR

Sandra R.

Founder

> "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670)

NJ

Nicola J.

Coach

> "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490)

TP

Tarrin P.

President

> "One of the things I’ve found challenging with Jotform is how payment submissions occasionally behave when a transaction doesn’t clearly complete for the user."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

PG

Patricia G.

Customer Service Lead

> "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front desk team."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

RR

Reema R.

Regional Vp

> "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual "

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039)

VP

Valentin P.

Administration Manager

> "It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

BL

Ben L.

Director

> "There can also be occasional performance hiccups—larger forms or ones with many integrations may load slower or feel a bit laggy during editing."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

BL

Ben L.

Director

> "It’s a reliable, user-friendly platform that makes it easy to create and deploy forms quickly, whether for simple data collection or more complex workflows with..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

KS

Kieran S.

none

> "I think the only negative I've found is that people aren't as familiar with the product. If I send out a form, I don't think people find it as natural to use as google..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122367)

VR

Verified Reviewer

Training and Development Manager

> "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956)

PP

Phineas P.

Program Assistant

> "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786)

BS

BETSY S.

Vice President of Operations

> "It also immensely reduced our reliance on paper forms by allowing us to move applications, onboarding documents, and other workflows online."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585)

TW

Tabatha W.

Supervising Nurse

> "Also, occasional lag in the form builder and limited customization in certain areas can be a bit frustrating."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123860)

CW

Candance W.

Secretary

> "With a wide variety of templates and customization options, users can quickly build forms tailored to their needs."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

SH

Shantoria H.

Owner

> "Some of the advanced features can be a little confusing at first, and pricing can get a bit high if you need more submissions or storage."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356)

VR

Verified Reviewer

Sales Specialist

> "Jotform is a user-friendly platform that makes it easy to quickly build forms for both internal business processes and customer-facing workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7155997)

VR

Verified Reviewer

CoFounder

> "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

CW

Candance W.

Secretary

> "Overall, Jotform provides a dependable and flexible solution for individuals and businesses looking to simplify form creation and improve their data management processes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

RA

Regina A.

Adult Literacy Coordinator

> "I'm still learning to export information from the Excel spreadsheets. Although it is intuitive, it is a little cumbersome for a user that does not access the program..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122615)

ML

Mikayla L.

Board Member

> "We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

JR

Jill R.

Independent Contractor Travel Advisor

> "If you’re using the free version, the biggest downside is how quickly you can run into the limits—especially the monthly submissions."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134315)

FJ

Francesca J.

Manager

> "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out, the platform..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

AD

Adarsh D.

CEO

> "Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136370)

Alisha W.

Chapter President

> "I appreciate the wide variety of templates and widgets available, which allows me to customize forms for different purposes—from simple surveys to complex registration and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6873847)

TP

Tarrin P.

President

> "It adds extra reconciliation work and can create awkward follow‑ups with customers as well."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

PS

Pereira S.

Informatics Engineer

> "By centralizing our form creation and data collection in one secure and user-friendly platform, we have eliminated countless hours of manual data entry and follow ups."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

LC

Lance C.

Solution Architecht

> "Not designed for complicated questions or long answers, tricky to customize for unique polling methods."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138792)

PS

Pereira S.

Informatics Engineer

> "I also love it's wide range of pre built templates and powerful customization options, which help us create forms that perfectly fit our unique project requirements."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

AB

Andy B.

Marketing Consultant

> "It can be hard to optimize large or complex forms that are embedded on a website."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7099341)

EM

Enathi M.

Admin Assistant

> "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile support and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063)

MS

Mathew S.

Director of Sales and Marketing

> "You start using it comfortably, and then suddenly you hit a limit on submissions or features, which can be a bit frustrating."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134797)

Evita G.

Database Manager

> "Jotform connects with integrations with other platforms like, Google Sheets, PayPal, Slack and Zoom. Since the company that I'm working for is a nonprofit, we truly..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

GO

Goretty O.

Cho

> "Some advanced features are also locked behind paid plans, which may not be affordable for small community-based projects"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066)

FJ

Francesca J.

Manager

> "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

AN

Amir N.

Controller

> "Notice some issues with the broken links for the attachments to the request froms from the various users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

KB

KARI B.

MARKTING and ECOMMERCE MANAGER

> "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my brand and..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000)

ML

Mikayla L.

Board Member

> "Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

MM

Muhammad M.

Trainer

> "I can easily create a form or poll quickly and share it with my audience, and I get a nicely formatted report"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144654)

BV

Barbara V.

Owner

> "The customer support response was slow when an order form did not show up in my inbox."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122670)

DR

DENNIS R.

Owner

> "Compared to other form builders, you get a lot of advanced features—like integrations, conditional logic, and payment processing—without feeling nickel-and-dimed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130942)

VR

Verified Reviewer

Residence Director

> "The pdf editor/email editor is a little cumbersome and not as refined as their form editor."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7106166)

예찬 권.

Teacher of Information Science

> "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466)

CW

Caitlin W.

Spray tan artist, owner

> "The initial set-up and customization of my intake form was quite daunting."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138335)

TP

Tarrin P.

President

> "I especially appreciate that each transaction comes through with the description already allocated, which makes it much easier to categorize revenue and keep records..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

MC

Mira C.

Coordinator

> "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185)

AS

Adewale S.

HIO

> "Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7094630)

JM

Joe M.

Owner

> "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms but how to..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390)

AP

Alissa P.

OWNER

> "The ability to add images, videos, and different field types makes forms more professional and detailed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7141524)

AC

Adriana C.

Analyst

> "Another thing that was difficult is that they only allow you to use 100 elements per form."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#SoftwareAdvice___7083794)

PS

Philipp S.

Member

> "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883)

BG

Brock G.

Digital Marketing Manager

> "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy smoothly to it."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018)

GO

Goretty O.

Cho

> "The Google Sheets integration has improved accuracy in reporting and saved time during monthly data compilation."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066)

NP

Nic P.

Director

> "I can't mention anything I did not like, some of the restriction we have encountered are due to subscription we are on and could be changed if needed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7083140)

SH

Shantoria H.

Owner

> "I love the customization options, templates, and how quickly I can build forms for my business."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356)

SB

Scarlett B.

Paralegal

> "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867)

AP

Amanda P.

HR Director

> "Creating forms was quick, even for more detailed processes, and the drag and drop builder made everything straightforward without needing technical knowledge."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

VR

Verified Reviewer

Owner

> "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191)

VP

Valentin P.

Administration Manager

> "The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

BB

Bradsen B.

Student

> "Additionally, certain advanced customization options can be a bit confusing at first."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935)

AN

Amir N.

Controller

> "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

BB

Bradsen B.

Student

> "One downside is that some features can feel limited unless you upgrade to a paid plan."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935)

BR

Brian R.

Senior Pastor

> "I use it for app creations, and it's very simple to add elements to the app, and to link the app to external sources, i.e. YouTube and other social links."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7007471)

MS

Max S.

opertation manager

> "Data analysis tools are not as strong as specialized analytics platforms"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134301)

PS

Pereira S.

Informatics Engineer

> "It offers a mobile app that makes it effortless for us to manage forms on the go and access data remotely."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

VR

Verified Reviewer

Commercial Advisor

> "Not good for reviewing/editing form responses if serious consideration is required."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7121092)

VP

Valentin P.

Administration Manager

> "The integration with Google Workspace is a major advantage, enabling structured data collection and automation."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

JV

Jodie V.

Assistant

> "Jotform has limited free options but for a one person business it is too expensive to upgrade."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7124490)

AP

Amanda P.

HR Director

> "It made building and managing online forms simple and efficient, even for more complex workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

JH

Jens H.

Owner and Head Coach

> "Forms sometimes look a bit too colorful or “rounded” in their design."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334)

IL

Isadora L.

Event Planner

> "It allowed me to create professional and efficient forms for my clients in wedding"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7073878)

AJ

Andrew J.

Analyst

> "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912)

[View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

## User interface

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)

4.55 (320)

4.67 (2,895)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SurveyMonkey Apply

22/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#features)

Jotform

Top features

39/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features)

### Recognition

SurveyMonkey Apply

Best Value Scholarship ManagementSoftware (2022) 

Jotform is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

SurveyMonkey Apply

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jotform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SurveyMonkey Apply

-   By Momentive
-   Located in United States
-   Founded in 2009

Jotform

-   By Jotform
-   Located in United States
-   Founded in 2006

## Popular Comparisons

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (320)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

vs

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$0

4.4

Features

4.5

4.4

Ease of Use

4.7

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[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,895)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

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[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (320)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

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4.4

Features

4.6

4.4

Ease of Use

4.8

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[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,895)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

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$39/month

Price

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4.6

Features

4.6

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace)

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (320)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

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Contact vendor for pricing

Price

$119/month

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-123374/DonorPerfect-Fundraising-Software-vs-SurveyMonkey-Apply)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,895)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

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$39/month

Price

$15/month

4.6

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0)

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (320)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

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Price

CA$0

4.4

Features

4.6

4.4

Ease of Use

4.8

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[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,895)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

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$39/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0)

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (320)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.4

Ease of Use

4.4

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4.7

Ease of Use

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Price

$125/month

4.4

Features

4.3

4.4

Ease of Use

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4.7

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