---
title: "Compare SurveyMonkey Apply vs Zeffy 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare SurveyMonkey Apply and Zeffy based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/123374-220131/SurveyMonkey-Apply-vs-Zeffy"
page_type: "comparison"
language: "en"
---

# SurveyMonkey Apply vs Zeffy Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SurveyMonkey ApplyZeffy2/4 selected

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.5 (322)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/)

[## SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.5 (322)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [322 reviews](#user-reviews)

Positive

300

Neutral

16

Negative

6

[## Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting Price

Contact vendor

Value-for-Money

5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [496 reviews](#user-reviews)

Positive

489

Neutral

2

Negative

5

## Summary

* * *

Key features rated by users

Features selected based on 4,740 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

76%Fit

Not enough reviews

Feature ratings

Credit Card Processing

5.0

Electronic Payments

4.3

For Nonprofits

4.2

Member Database

3.9

Accounting

3.0

76%Fit

Missing features

Feature ratings

Credit Card Processing

4.9

Electronic Payments

4.8

For Nonprofits

4.9

Member Database

4.6

Accounting

NA

User satisfaction

User satisfaction

4.5

User reviews[322](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.6

User satisfaction

4.8

User reviews[496](https://www.capterra.com/p/220131/Zeffy/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

5.0

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Grant-making organizations of all shapes and sizes, including foundations, academic institutions, government agencies and corporations.

Best for

Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 100,000 nonprofits across North America.

## User reviews

Pros & cons

Blake A.

IT Technician

> "The reporting side is clean too, being able to visualize results in real time during large meetings has been really useful..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7157788)

SF

Sarah F.

Medical Assistant

> "My least favorite thing about the survey monkey apply is that the free version has limitations such as every survey has to..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6840531)

AR

Aleidy R.

Auditor

> "Also, the platform offers highly customizable workflows, allowing organizations to tailor the application and review..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6503848)

AC

Angel C.

QC

> "This is a limited and not ideal for fully automated recurring surveys."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7114303)

JG

J G.

Teacher

> "I also like the option of permanently deleting data when we are finished with it."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7186306)

MS

Michael S.

Managing Director

> "The interface is convoluted and not super easy to use"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6705508)

SF

Sarah F.

Medical Assistant

> "My favorite thing about survey monkey apply is that you can create, send, and also edit surveys you create."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6840531)

KS

Kristopher S.

Senior Program Officer

> "The platform is just so poorly designed. "

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6616307)

VR

Verified Reviewer

Aquatics Director

> "SurveyMonkey is a quick and easy way to get quick answers without having to click so many different tabs like other survey..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7045802)

WD

Will D.

Admin

> "Options include a great deal of price and a lack of function for tailoring to needs."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6037891)

VR

Verified Reviewer

Managing Partner

> "I would recommend SurveyMonkey Apply to anyone who is looking for a reliable and secure platform for data management."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7150011)

CK

Colin K.

Program Coordinator

> "The new user experience is probably the worst I've seen in modern IT, with a STEEP learning curve that will impact your..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#SoftwareAdvice___4489518)

AR

Aleidy R.

Auditor

> "Overall it's a reliable choice for organizations looking to simplify their applications management. While there-s a bit of..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6503848)

JW

Julie W.

Massage therapist

> "Did not get emailed results once completed"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___5098193)

LL

Lance L.

Dispatch Service Coordinator

> "Super effective and easy to use across multiple departments as needed."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7179979)

PC

Pauline C.

Finance Manager Regional

> "The costs and implementation processes to integrade into the current process may be a hindrance"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4436215)

Blake A.

IT Technician

> "We've recommended it to a few other nonprofits in our area and will keep doing so."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7157788)

CK

Colin K.

Program Coordinator

> "Functionally, it is SLOW AS SIN and it takes FAR LONGER than necessary to complete even the most rudimentary tasks."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#SoftwareAdvice___4489518)

AG

ALEXANDER G.

Head Photographer

> "The thing that I liked most about SurveyMonkey is that it was easy to set up and use but also easy to share the survey"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7049679)

Amanda B.

Copywriter

> "I don't like the limitations in design template, and sometimes the colors do not match the exact tones i may want for my..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___3205893)

MS

Michael S.

Managing Director

> "Been good for getting meaningful feedback on our operations"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6705508)

KU

Kristin U.

Communications and Program Coordinator

> "The back-end can be tricky to learn and can take a lot of effort to understand."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4384640)

AD

Ana D.

Transition Business Partner

> "It helps to manage workflow of the process easily all in one space."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6092815)

TS

Tom S.

Digital Manager

> "Specifically, the Applicant and Reviewer data has been separated in a way that makes it impossible to retrieve and merge..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2603053)

TL

Tung L.

HR And Accounting Assistant

> "Overall, this app was fun to use to answer surveys at work."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6526235)

HN

Heidi N.

Director of Education

> "I am capable of reviewing tutorials for basic set-up information, but when it comes to making sure the overall program is..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2580495)

DZ

Denis Z.

Finance Officer

> "Well designed, well setup."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6648814)

CK

Colin K.

Program Coordinator

> "COMPLETE WASTE OF MONEY."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#SoftwareAdvice___4489518)

VL

Valerian L.

Support

> "SurveyMonkey is a very good choice when deal is about employees' response about a new product."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___5076173)

KU

Kristin U.

Communications and Program Coordinator

> "It's not the most intuitive software."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4384640)

MG

Meghan G.

Executive Director

> "We like the ease of access when navigating, creating and administering surveys."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6252349)

VR

Verified Reviewer

Administration Staff

> "There isn't always a great deal I dislike regards to this utility SurveyMonkey, however, there's one subject matter I need..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2935754)

MH

Matthew H.

Pastor

> "It was easy to set up, and put all our contacts info in for quick connections."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6240796)

BC

Beth C.

Program Director

> "For automated emails, they don't automatically translate like the rest of the application does."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2583777)

Ina M.

freelancer

> "SurveyMonkey Apply has helped us get a clear picture of our customers' thoughts and goals on how to make their lives..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4361096)

TS

Tom S.

Digital Manager

> "Unfortunately, as anyone who has run similar programmes would know, there is rarely time to undertake even this basic level..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2603053)

WD

Will D.

Admin

> "Lots of options and great ways to gather data."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6037891)

MC

Monica C.

Head of operations and strategy

> "Keeps defaulting to American English which is creating loads of issues for us and our users."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2579340)

VR

Verified Reviewer

Coach

> "The multipurpose forms and tools make this so widely useful!"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6102394)

GF

Gretchen F.

csr

> "It didn't work for me, tried it many times and i usually got an error message or didn't get anywhere"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2787931)

VR

Verified Reviewer

Research Assistant

> "Super easy to create lots of different kinds of survey - the option to create routes through the survey depending on..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___3876117)

BC

Beth C.

Program Director

> "This was a compromise and had we not taken it, we'd be paying for services that we did not need."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2583777)

KN

Kristen N.

Coordinator

> "I have never had a problem with using SurveyMonkey Apply"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6386211)

KU

Kristin U.

Communications and Program Coordinator

> "It's not the most intuitive software."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4384640)

MJT

Mary Joy T.

Small Business Owner

> "Overall, I like Surveymonkey because it's user friendly but you still need to purchase the premium membership inorder to..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4593948)

CK

Colin K.

Program Coordinator

> "Functionally, it is SLOW AS SIN and it takes FAR LONGER than necessary to complete even the most rudimentary tasks."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#SoftwareAdvice___4489518)

VK

Vinod K.

Lead UI/UX Designer

> "Its give you really quick and easy access to create a survey and get the result for it"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4483411)

KU

Kristin U.

Communications and Program Coordinator

> "The back-end can be tricky to learn and can take a lot of effort to understand."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4384640)

JW

Julie W.

Massage therapist

> "Did surveys at a conference and it was very easy to use"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___5098193)

BC

Beth C.

Program Director

> "This was a compromise and had we not taken it, we'd be paying for services that we did not need."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2583777)

[View Reviews](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

KF

Kim F.

Executive Director

> "It really supports a small nonprofit, like ours, to be able to access tools we would not be able to affort through other platforms,..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7187662)

BC

Bill C.

President

> "Some features are not as customizable as we would like - specifically, the inability to customize membership cards."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6740414)

NS

Nicole S.

COO

> "It has saved us money on our monthly newsletter, and it integrates with our donation collection and donor management instead of..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7155331)

TW

Thomas W.

Co-Founder

> "I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via different..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6782565)

MK

Mike K.

Treasurer

> "The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions received..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033)

Sharon J.

Treasurer

> "The check out process gets a little confusing when zeffy pops in the option to pay zeffy. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7019131)

BR

Becki R.

President

> "We use it to fundraise for our PTA and it helps us put all of the money we raise, back into our school, instead of paying credit card..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582)

PR

PATRICIA R.

VP, Board of Directors

> "For example, I needed to reorder my contacts alphabetically and I was unable to do so."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7076736)

PJ

Pam J.

Officer

> "My non-profit is very small with a small budget, and so the no-pay of any platform fees (including credit card surcharges on monies..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485)

AO

Adam O.

Not Applicable

> "Help documents, questionable reporting, 15+min delay in close of auctions."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6578248)

KF

Kim F.

Executive Director

> "Zeffy is allowing us to compete with the 'big boys' in how attractive and appealing our fundraising efforts are, and we are grateful..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7187662)

TM

Trina M.

Admin Assistant

> "I don't like receiving daily emails from Zeffy particularly when I am not doing a fundraiser at the moment."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7034675)

DAVID C.

Manager

> "All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487)

GP

Greg P.

Board member

> "The learning curve was probably the least favorite."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142072)

DT

Dan T.

Rector

> "This is an excellent product for non-profits working on fine margins and who lack the technical expertise to run events in-house."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7163016)

GN

Gisele N.

Digital Marketing And Efficiency

> "I also don't like that administrators don't get refund transaction email confirmations."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352)

AlY

Angélique Y.

Cheif Operations Officer

> "It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our nonprofit..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877)

SZ

SAMANTHA Z.

Director of Operations

> "The optional fees can sometimes confuse users, because you have to choose "other" instead of just saying "no"."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005128)

DO

Dawn O.

Office Administrator

> "For a free platform, the customer service is very helpful and responsive. As promised, it saves us from paying fees for credit card..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7137966)

Dawne T.

Vice president

> "Honestly, I cannot think of anything to add."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7183167)

Dawne T.

Vice president

> "This platform has made it so much easier to secure memberships and donations for our very important cause."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7183167)

AN

Audrey N.

Bookkeeper

> "The automatic addition to a donors check out form. If they aren't paying attention, they could end up paying 5-20% of their charge..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6030606)

RD

Robin D.

Treasurer

> "The ability to collect funds for free without the trouble of collecting and depositing checks or cash was the strongest selling point."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7085556)

Zeeshanali F.

Treasurer

> "If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6241919)

SB

Sara B.

Chair, Board of Directors

> "I love that Zeffy automatically transfers deposits to the bank, and I can set it to automatically send Tax receipts."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010259)

MB

Merle B.

Dir. Admin and Finance

> "Some of our donors are abit put off by the appeal from Zeffy for their own use."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593)

MK

Mark K.

Chair

> "Zeffy is the best -- not just for the no fees, but forthe ease of use and can use for events, al sorts of donor campaigns, online..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7009018)

BS

Brynne S.

Community Engagement Coordinator

> "Zeffy needs to work on their tap to pay option so you can close the app and not have to re-log back in, very inconvenient."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6003096)

MB

Merle B.

Dir. Admin and Finance

> "The accounting is clear, timely and accurate, we get all the funds that our donors send to us plus annual reports and the support team..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593)

ML

Marica L.

Executive Director

> "I'm still puzzled by the 'Tap to Pay' concerns that I have and waiting to figure things out."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6690090)

TT

Todd T.

Field Director

> "Customers find it very simple to navigate and sign up for a fundraising event through Zeffy!"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7113679)

KS

Karen S.

President

> "Occasionally I needed help when staff wasn’t available"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008206)

BR

Becki R.

President

> "Also, the chat option has helped me find exact information in reports that I am looking for!"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582)

PG

Paula G.

Co-founder

> "I don't even use all of its capabilities."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6779236)

MaryAnn W.

President

> "I love that the funds are automatically transferred on Mondays - no more manual transferring."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736)

CD

Cheryl D.

Project Manager

> "Also, it's a bit cumbersome to find their FAQ pages both before and after signing in to our account."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6421267)

DT

Dan T.

Rector

> "The UI is intuitive and simple, and the results look great on the screen."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7163016)

YL

Yule L.

Treasurer

> "Left a mess with my donors."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6559448)

JD

JUAN D.

CEO

> "This platform provides us with a quick and secure way to receive our donations."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7018810)

RH

Rochelle H.

Membership Chair

> "Merging our prior donor database with Zeffy has been a little challenging. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5030317)

TE

Timothy E.

Financial Secretary

> "For a non-profit organization, the amount of support and the ease of using Zeffy products is a win-win relationship."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7116769)

RL

Robert L.

Vice President

> "Currently, Zeffy is only set up to support a short video from YouTube and obviously, our videos are "not short enough", so we cannot..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4877494)

TT

Tara T.

Operations Manager

> "With no fees it's also incredibly cost-effective at a time when every dollar counts. And we love that it's Canadian."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7122414)

MG

Michelle G.

Graphic Designer / Volunteer

> "There were a number of times when I had questions about the set up or how to make changes after we were up and running. But there was..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4171666)

PJ

Pam J.

Officer

> "I am technically challenged, but I was able to get our non-profit up and running on the Zeffy Platform. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485)

AB

Amber B.

CEO

> "I can’t currently think of anything I would change"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676)

DAVID C.

Manager

> "Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487)

AT

Allen T.

Executive Vice President

> "The problems that I encountered were a result of 'user error' due to my inexperience."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6488270)

JP

Jillian P.

Executive Director

> "I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7123925)

ZR

Zach R.

Volunteer

> "Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6490084)

Michael L.

President

> "The outbound social media and email pieces looked great."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7125445)

RG

Reese G.

Treasurer

> "The only con I have for Zeffy is that the customer has to put in their name, address, email and phone number every time they use it."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4054508)

ST

Shannon T.

Founder

> "Very easy to create beautiful landing pages for fundraising campaigns and emails."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010866)

KP

Kathryn P.

Executive Director

> "I'm not sure I've connected my bank properly, so that part is still iffy for me."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6168714)

AL

Amanda L.

Administrative Assistant

> "The prompts that lead you through the setup are easy to follow and quickly get you on your way."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7178681)

CM

Cathy M.

Admin/Tech

> "Most features are very simplified and don't always fit our needs."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5079943)

GN

Gisele N.

Digital Marketing And Efficiency

> "I like that it makes it possible for 100% of donations to go directly to the intended cause rather than to payment processors."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352)

BM

Benadette M.

Director and Founder

> "There was a slight problem signing up for fund raising."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6484270)

MK

Mike K.

Treasurer

> "The ability to create multiple campaigns is very helpful. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033)

SS

Sandy S.

VP of Operations

> "The only struggle I have had is with the amount of time it is taking to transfer over my current donor list of 2,000 over to Zeffy."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4044091)

Michael R.

Board Chair

> "Zeffy is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially getting out..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7060734)

BB

Betsy B.

Executive Director

> "The year before, I used another ticketing site and it was a giant mess."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6014394)

MaryAnn W.

President

> "So far, it's been smooth sailing on all 3 of the nonprofits that I use Zeffy for."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736)

JC

Jeff C.

Executive Director

> "I wish there were reminders that Zeffy uses military time. When I set up an event, I have forgotten and accidentally published a link..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5002405)

AP

Andy P.

Executive Director

> "Zeffy provides a lot of tools for raising funds, either with direct donations, ticket sales, a store front, membership, raffles and..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5093970)

SJ

Shannon J.

PTIO Treasurer

> "The biggest annoyance that we've run into is that once you sign up for a volunteer slot on an event, you can't change it."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4090886)

TM

Trevor M.

Athletic Director, Administrator

> "The fees being optional is a bonus."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7164677)

SF

Sheila F.

ED

> "Had one small issue with how donation was shown on donor's credit card statement."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4495952)

JT

Jennifer T.

Financial Secretary

> "I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699)

RH

Ray H.

CEO

> "The ticket forms are not very user friendly when imbedded into the website."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4940246)

TM

Trevor M.

Athletic Director, Administrator

> "So far it has been simple to use, cost effective and has been nice to see the immediate feedback on the site."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7164677)

GG

Genevieve G.

Executive Director

> "I don't like the prompts in the response to purchasers email."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4045503)

DT

Dan T.

Rector

> "It's been very easy to set up ticket sales through Zeffy."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7163016)

KS

Kristi S.

VP, Fundraising, Board of Directors

> "Perfect concept and feature, just isnt working and constantly disconnects."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4837725)

MJ

Marc J.

President

> "You can't beat their business model - allowing donors to tip (or not) has helped our organization tremendously."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6677673)

HB

Hollie B.

Development & Finance Director

> "Currently they do not have access to their API."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4990109)

JT

Jennifer T.

Financial Secretary

> "I also like that we have the ability to scan e-tickets for check in! "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699)

AC

Autumn C.

Secretary/Treasurer

> "I had no idea how to go about setting up tickets. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4815206)

John W. H.

President

> "I can send very professional notices to our donors instead of using another messaging app."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6663989)

FL

Faridodin L.

President CEO

> "This becomes a problem when I want to send an email via the contact option."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3566050)

Maude S.

Founder and Artivist at Large

> "By having everything on Zeffy, I can take care of so many things in just one place, and in a more intuitive way than some other..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6023026)

GP

Greg P.

Board member

> "The learning curve was probably the least favorite."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142072)

AC

Autumn C.

Secretary/Treasurer

> "Zeffy has a logical, step by step sequence that is easy to go back and edit as many times as you need to. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4815206)

HB

Hollie B.

Development & Finance Director

> "Currently they do not have access to their API."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4990109)

TM

Trevor M.

Athletic Director, Administrator

> "So far it has been simple to use, cost effective and has been nice to see the immediate feedback on the site."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7164677)

KS

Karen S.

President

> "Occasionally I needed help when staff wasn’t available"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008206)

SM

SUSAN M.

President

> "QR Codes are easy to set up to link to your event for customers to click right to your site."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6187526)

MG

Michelle G.

Graphic Designer / Volunteer

> "There were a number of times when I had questions about the set up or how to make changes after we were up and running. But there was..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4171666)

[View Reviews](https://www.capterra.com/p/220131/Zeffy/reviews/)

## User interface

4.55 (322)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)

4.81 (496)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SurveyMonkey Apply

22/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#features)

Zeffy

Top features

36/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/220131/Zeffy/#features)

### Recognition

No recognitions have been awarded to SurveyMonkey Apply

Zeffy is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Fundraising Software (2026) 

Best Value Fundraising Software (2025) 

Best Value Fundraising Software (2024) 

Best Value Fundraising Software (2023) 

Best Value Fundraising Software (2022) 

### Deployment & support

SurveyMonkey Apply

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zeffy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SurveyMonkey Apply

-   By Momentive
-   Located in United States
-   Founded in 2009

Zeffy

-   By Zeffy
-   Located in Canada
-   Founded in

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