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Beds24 offers solutions for any any type of accommodation such as vacation rentals, B&B's, hotels, hostels, holiday homes, campgrounds and for property mangers managing up to hundreds of properties.
Booking system for independent properties in the hospitality industry such as Hotels, Motels, Resorts, Inns, Campgrounds, Cabins, Cottages & B&Bs. Our customers are very satisfied. Read our Reviews.
Fully featured; if you can't find what you want the chances are it's in there somewhere and the customer support is superb and free.
Not the easiest system to use. I work in an IT company but I still struggle and gets so frustrated when things go wrong and the support can only be contacted by email.
Once I know everything, it becomes my favorite. Specially your customer service people are so nice that they are kind and helpful.
This is disappointing and feels a bit misleading given they're positioned at completely different solutions, yet appear to be running on the same dated backend system.
You can use the wizard to guide you through the setup process and the level of help document is amazing, I have never seen this level of help in any other system I have ever worked with.
The administration user interface is sometimes a bit difficult.
It feels like all options that you need are "just there" , it is amazing how far you can actually customize this software.
9 times out of 10 I'm able to fix a problem straight away myself.
The calendars and reports make the day to day management super easy and I love the ability to set up multiple logins to track the work of my staff.
Anything that was a problem for me, they helped. There is also a forum where other users can assist each other.
The integration into our website and customizable look made it an outstanding choice. Of course the customer service was ready to help setting things up to our liking.
I miss the feature in which you used to hover the mouse over a name and it would show the balance due.
Thank you both for providing such excellent customer service. The ReservationKey program was the perfect solution for managing and booking reservations at our small 20-room motel.
It’s sometimes a little difficult to find the information I need because of the numerous reports & pages.
The pros are the ease of use, even for me. ReservationKey is very intuitive and where there are questions, they are super responsive and ready to help.
Because the software is made for a myriad of Hospitality Services Providers (Hotels, Campgrounds, BnBs, Vacation Rentals), it's hard to provide the right thing to a diverse group of users.
Prioritize real-user-identified key features according to your needs to find your best fit.
Beds24
Top FeaturesReservationKey
ReservationKey
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