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Beds24 offers solutions for any any type of accommodation such as vacation rentals, B&B's, hotels, hostels, holiday homes, campgrounds and for property mangers managing up to hundreds of properties.
innRoad's award-winning PMS is designed to boost room revenue and increase bookings. innRoad meets the needs of properties of all sizes including hotels, motels, resorts, B&Bs, lodges & campgrounds.
Fully featured; if you can't find what you want the chances are it's in there somewhere and the customer support is superb and free.
Not the easiest system to use. I work in an IT company but I still struggle and gets so frustrated when things go wrong and the support can only be contacted by email.
Once I know everything, it becomes my favorite. Specially your customer service people are so nice that they are kind and helpful.
This is disappointing and feels a bit misleading given they're positioned at completely different solutions, yet appear to be running on the same dated backend system.
You can use the wizard to guide you through the setup process and the level of help document is amazing, I have never seen this level of help in any other system I have ever worked with.
The administration user interface is sometimes a bit difficult.
It feels like all options that you need are "just there" , it is amazing how far you can actually customize this software.
9 times out of 10 I'm able to fix a problem straight away myself.
Positive business relationship with good product functionality together with good communication and customer service.
They are not mobile compatible. Blocking out dates is hard, so I find myself just making fake reservations.
Some of Innroads customer service agents are excellent and know how to address issues on the spot - always a delight and happy to have certain agents on the phone.
No back up to operate should the internet system be compromised, Suggest and offline set up as emergency back up.
Very prompt, always helpful, short wait times and super quick turnaround. All agents I've spoken to are patient and polite, and overall great system for your money.
It makes things more confusing. I think tape chart is now too confusing and too many items included on each "room.
It is super easy to use. Resonalby price and great support when you need it.
The inability to utilize the software in my local currency (Jamaican Dollars). That payment information is not stored and we have to follow up with guests for payment.
Prioritize real-user-identified key features according to your needs to find your best fit.
Beds24
Top FeaturesinnRoad
innRoad
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