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Companies and teams from all other the world. Interface is translated to 10+ languages. Companies and teams from startups to 1000+, IT and non-IT. A range of industries and roles within companies.
Teams or companies, using Google Workspace, who need to manage tasks, plan projects and collaborate with others.
I used YouTrack for managing my projects, and I was really impressed. It's super flexible, allowing me to change things like workflows and fields to fit exactly what my project needed.
From a user perspective it's annoying. From an API developer perspective, it's annoying.
Excellent task management support with YouTrack. It has good visibility and helps increase productivity.
I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.
Its Dashboard widgets and agile boards are super useful and easy to use. Many of the fields are super configurable to allow for a very personalized integration.
For example, the option to search by 'Assigned to me' has altogether disappeared from the main menu. Now you have to specially navigate to find that tag.
Compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going. The interface is intuitive and helps keep sprints clean and organized.
When trying to implement SCRUM, we found it difficult to fit YouTrack into this workflow as it had no "borders" for working with sprints and backlogs etc.
A good quality product for a reasonable price. Support staff have been friendly and helpful when needed.
No mobile app yet (web browser experience on mobile is terrible). No global search (only within a dashboard).
I use it with my middle school students to help them mange their team projects. It is easy and fun for them to use and has everything they need.
Unfortunately, lack of an API means automation and/or further integrations aren't possible.
The board is a great way to get a good overall visual impression of the projects in progress.
With only 10 cards to trial + bugs of integration with trello difficult to test even more change.
At the end of the week, it is easy to download a spreadsheet/report of all the done or outstanding cards left.
You would eventually need to pay for the software. It also only works in a google cloud environment which means that your team or organisation must be using google suite first.
Speaker 1: My name is Andrew. I'm a CEO and I'm rating YouTrack four out five stars. And for more reviews like this, click below. Prior to using YouTrack we had used a number of different products, but also because we have a number of different requirements. YouTrack, like many others, has multiple applications. Trouble ticketing is, obviously, one of the things that were initially designed for, but also sprint tracking, agile and so forth is what they now also have out the box. So Jira is the industry standard. We'd use that and, actually, those sort of things don't sit well with us because our clients, if we're using it for trouble ticketing, find it a bit complicated and some less technically able members of staff tend to struggle with it as well. So, we were looking for something that was simpler, cleaner, more lightweight, and frankly cheaper as well. So, that was how we came across YouTrack. We chose YouTrack because we're familiar with other JetBrains products and they're quite high quality and for a good price, and they're also quite lean in terms of development. Again, as I mentioned previously, we found that Jira is a little bit bloated for the sort of things that we would do and complicated. YouTrack just gives us a nice simple interface. It also allows people to drive it quite quickly once they get their heads around it. And it's just very easy to integrate, very easy to install. We run it on premise. So, there were a lot of reasons why it was good for us and continues to be, actually. Getting YouTrack up and running was very straightforward. It's pretty much just kicking off a JAR file and then it does the rest itself. You need to have a database to connect it to, but then it, pretty much, just moves over. We didn't have any data to migrate over, but it does have tools that do allow you to import from other platforms like Jira or even spreadsheets or whatever. But for us, it was a pretty painless process, and it was not complicated at all. I think it's about people keeping an open mind because people tend to sleepwalk into industry standards, and again, not wanting to dis Atlassian, but Jira is, and I've been using it for more than 15 years. It's a very capable product and that sort of thing, but people just tend to make arbitrary choice and say, "We need trouble ticket." Or "We need the sprint management. Let's just go for Jira." But it's not the only horse in town. And so, I think people who just judge on its own merits, look at the user interface, the integration, and just general day-to-day working, I think they'd be pleasantly surprised by looking at some alternatives. And there are some open source systems as well, but again, they're a little bit clunky, so it's just making sure you know what you're looking for and not being afraid to go off piece, basically.
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