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BigTime is ideal for professional services firms who want to streamline project operations, maximize their resource utilization, accelerate billing and payments, and connect scattered data sources.
ZilicusPM works best for teams size of 10-1000 members. Teams in the IT, professional service organization, internet, media, engineering, food processing, etc. SMBs across industries use ZilicusPM.
I really like the reporting it's outstanding. I can quickly and easily analyze my data, allowing me to identify areas for improvement and make informed decisions to drive growth in my business.
We purchase the data import package and that process was bad, the numbers did not match ours, he just told us the import was done and provided not reports to show the numbers matched.
The training was really amazing. And the capabilities made it well worth the switch from Productive.
We did it backwards which cost us about three weeks of loss time.
BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance.
When using on an airplane with weak internet, the application does not function as well as on the ground.
I have recently had wonderful customer service experience with [SENSITIVE CONTENT] at BigTime going above and beyond to make sure we were getting the best use of available services.
The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end.
Good selection of canned reports with Export to Excel available in most of the reports. ZilicusPm has good training videos to get you started, very responsive tech support team.
I had to consolidate all project planing customer issues and resources. I could do 95% of that with ZIlicus alone.
Support is first-class - responsive and knowledgeable. Zilicus make you feel like they really value your business, and want you to succeed.
There are only a couple of things that could use a tweak or two. Scheduling (which is a complex task) is a bit awkward.
Response of the Zilicus team in resolving the issues is very good. Custom fields for defining the project is Good.
Lack of tracking resource offsite days for resources.
Modules like meetings are simply great as it has features to track MOMs and actions specific to meetings and projects. End-user usability is really great due to the intuitive tracking mechanisms.
Never the less, there is no end for addition of features. Development is a continues process.
Jen H.: I'm Jen. I'm the president of the Civil Engineering Firm. I would give BigTime five stars out of five. For more reviews like this, click below. Before I used BigTime, I use Deltek Vision and QuickBooks, and those are very robust programs for a lot of projects. And I didn't have that number of projects that I needed to look at. I started using BigTime because my friends recommended it to me. I have a friend who is a landscape architect who uses it every day and he was very proud of the program and thought highly of it and recommended that I take a look at it. When I looked at it, it was the perfect piece of software for what I needed at the time. I picked up BigTime when I first started my business. It was very easy to pick it up, very easy to call and ask questions of customer service. We had a two hour onboarding session that showed me all of the intricacies of BigTime. The key things are how many employees do you really want to use this? And what functions do you want them to perform? Because I had to go through a lot to figure that out as to what access to give who.
Prioritize real-user-identified key features according to your needs to find your best fit.
BigTime
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