Fishbowl vs Freestyle Solutions: Which is a better fit?

Love the visual aids in identifying status of orders. Integration with Quickbooks is excellent and seamless.

The main complaint that I have about this product is, the not so much the lack of MRP but the inability for Fishbowl to schedule materials plannings automatically.

Fishbowl has great customer service, and their support and availability during the setup phase of implementation has been excellent.

Can't pull accurate report on inventory valuation summary, excel export is garbage and hard to sort, can't sort valuation summary by date, and all reporting feature are just bad.

Although it is an easy system to work with, I would highly recommend to invest a bit more on the Implementation package, which we did and are very happy we did.

Hard to fix problems without having to talk to fishbowl. But they are usually very responsive when i have a problem.

Fishbowl's ease of use, excellent documentation, and use of wizards were key features we fell in love with. We have been using the software for two and a half months now and have never looked back.

The user interface is difficult to navigate and make sense of.

It is a big improvement from the past. The company is also now encouraging 3rd party support, and there are several really good consultants for MOM now.

Then, when trying to work on pricing, they offered no guarantees on their end that the accounting bugs that we've been complaining about for over a year would get fixed at any time.

Support is generally pretty good. The techs know the product well, and most of them have a pretty good idea of how a catalog/internet compay operate.

Since Freestyle is a newer software there are some missing pieces for us.

Overall we can, and have, recommended Freestyle confidently as a solid cloud-based ERP solution.

I doubt they have many customers, otherwise I probably would not have had to spend so much of my own time testing their system.

Great customer service, easy to use and helps us process orders a lot quicker.

Desktop version is always crashing, and they can't help us because we don't know how to replicate it. Obviously bad programming and spaghetti code.