---
title: "Compare Claritysoft CRM vs OpenCRM 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Claritysoft CRM and OpenCRM based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/123868-129881/Claritysoft-CRM-vs-OpenCRM"
page_type: "comparison"
language: "en"
---

# Claritysoft CRM vs OpenCRM Features and Cost Comparison

Last updated September 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Claritysoft CRMOpenCRM2/4 selected

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.5 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

[## Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.5 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [256 reviews](#user-reviews)

Positive

241

Neutral

11

Negative

4

[## OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

Starting Price

£39.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.4

Customer Service

4.7

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

275

Neutral

18

Negative

1

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,596 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Data Security

4.6

Contact Management

4.5

Activity Dashboard

5.0

Contact Database

4.8

Data Import/Export

4.2

81%Fit

High performer

Feature ratings

Data Security

5.0

Contact Management

4.5

Activity Dashboard

4.6

Contact Database

4.5

Data Import/Export

4.2

User satisfaction

User satisfaction

4.5

User reviews[256](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.5

Customer support

4.6

User satisfaction

4.6

User reviews[294](https://www.capterra.com/p/129881/OpenCRM/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

£39Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Claritysoft CRM offers powerful, easy-to-use, and affordable solutions for small, medium, and large businesses. High flexibility and easy customization let us serve most industries.

Best for

Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more.

## User reviews

Pros & cons

PC

Peter C.

Operations Manager

> "The core features for managing contacts, deals, and email logging work reliably enough for basic needs, so we can get through our day-to-day..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594)

JK

Josh K.

Sales Manager

> "Claritysoft is not nearly customizable enough, and does not support the us of global constants, such as labor rates, service rates, zones,..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457)

PC

Peter C.

Operations Manager

> "One of the best things about Claritysoft CRM is that you can send emails directly from within the platform and they are automatically logged..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594)

JH

Jameela H.

Instructor

> "App is confused if it's a one page app or a sequential app. Why does the time change after you change the date? And why isn't the total time..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7116784)

JS

Jessica S.

Admin

> "Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649)

HL

Henry L.

Tutor

> "It can be a bit tedious to update information that is repetitive and stays the same between weeks, especially when meetings are at the same..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166588)

FS

Flavia S.

Custom Groups Consultant

> "The dashboard and reporting tools provide useful insights, and it supports team collaboration effectively. While there are a few..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106205)

PC

Peter C.

Operations Manager

> "Navigation isn’t very intuitive, buttons and menus are difficult to tap accurately, and some features that work fine on the desktop version..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594)

LM

Lisa M.

Marketing Coordinator

> "We really like that you can change the layout of your contact/account cards using their design tool, and can add or eliminate the..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106221)

RR

Reagan R.

Pharmacy Automation Consultant

> "This creates extra work when building quotes and has prevented us from fully transitioning that process to the online platform. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166447)

HH

Heidi H.

Operations Director

> "Overall, Claritysoft has helped streamline our day-to-day operations and improve visibility across our sales and customer management..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7168138)

JK

Josh K.

Sales Manager

> "There is also no way to insert dynamic images or dynamic links into quote templates or sales templates."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457)

FS

Flavia S.

Custom Groups Consultant

> "I also appreciated the customizable reporting and dashboards, which give real-time insights into sales performance and customer interactions."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106205)

JH

Jameela H.

Instructor

> "It's hard to get a lot of information on a single page, so I miss tasks sometimes because they're cut off."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7116784)

RR

Reagan R.

Pharmacy Automation Consultant

> "Claritysoft makes it easy to keep track of customers, quotes, follow-ups, and sales opportunities all in one place. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166447)

PG

Paul G.

VP

> "The only negative is that you can't click on an attached file and have it previewed."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166428)

KS

Kathy S.

CMO

> "Claritysoft is a program that is easy to use, gives all the information needed, and allows for customization that fits what we are looking..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7167159)

BA

Blake A.

Sales Manager

> "We are a very custom manufacturing business and are not able to use the quote module."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166448)

Mandi H.

Office Manager

> "I use Claritysoft daily and love how simple it is to navigate and enter new information. Plus, I do not have to bother any coworkers while..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7182253)

NM

Nikki M.

Business development

> "Also, when emailing, it takes literally seconds to send 300 emails!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699)

JB

Jeremy B.

Owner and Founder

> "For my particular line of work, keeping the "Leads" and "Contacts" in separate is a nice touch. But the ease of creating new fields,..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6749055)

RR

Rob R.

New Member Engagement Coordinator

> "However, the import and export tools can be a bit challenging to work with, which occasionally slows down data management."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106293)

JH

Jameela H.

Instructor

> "There are also lots of features to store information and to organize events."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7116784)

JR

Johan R.

Tutor

> "It often takes multiple clicks to create something, and to delete something can take even more."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389)

JR

Johan R.

Tutor

> "The way they organized the tabs was useful for being able to access information, while not overloading everything into one screen."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389)

SH

Sarah H.

Assistant manager

> "no ability to separate ones I have start that I No longer need but am unable to move somewhere"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7110374)

FS

Flavia S.

Custom Groups Consultant

> "The interface makes it easy to manage contacts, track sales opportunities, and automate tasks without a steep learning curve."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106205)

JC

Jen C.

Registrar

> "We have to have 2 fields for email addresses because the blue print Email field doesn't flow into the Project."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6860248)

KS

Katie S.

Adminstrative Manager

> "Being able to have certain project limited in view and scope to certain team members has been very good for client confidentiality."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106583)

JR

Johan R.

Tutor

> "Claritysoft CRM is a little 'clunky' when it comes to data entry and data creation."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389)

DJ

David J.

President

> "I am able to see my sales pipeline potential and create action steps to achieve closer of new accounts."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106395)

MH

Monica H.

Inside Sales

> "I feel the Claritysoft program is very very indepth and that there are almost too many features, in that lots do not get used."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106228)

JK

Josh K.

Sales Manager

> "Overall, I like ClaritySoft, but I have had to get far more creative with building out the quote templates than I ever thought I would."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457)

JA

Jared A.

Growth Marketing - UX Lead Synoptix Software

> "Certain reporting features, including dashboards, felt a little restrictive."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106558)

CM

Chasity M.

Admin Asst

> "It works quickly, is updated often, and provides support as needed."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7117488)

VR

Verified Reviewer

Supply and Operations Manager

> "The mobile app is still very lackluster, as well as the mobile version of the site, although much improved, still has limited functionality."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869007)

VR

Verified Reviewer

Academic Tutor

> "Mostly positive, as it has allowed me to keep track of all the profiles and be able to maintain detailed notes on them."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869042)

JA

Jared A.

Growth Marketing - UX Lead Synoptix Software

> "The PDF Quotation feature is also very finicky."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106558)

OE

Oscar E.

Medical technicians

> "It is super helpfull and convenient keeps all my task organized and my customer information in one place"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106198)

RR

Rob R.

New Member Engagement Coordinator

> "The import/export tools can be a little difficult to work with."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106293)

SF

Seth F.

Medical Service Representative

> "It’s a very effective tool that makes my job as a service rep much simpler and less time consuming."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106314)

MC

Martin C.

Academic Private Tutor

> "There is too many buttons."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106260)

JD

John D.

Sales Manager

> "I can order everything and see all my customers in one setting and it is very easy to make the orders."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106285)

RT

Russell T.

Chief Revenue Officer

> "Dashboards - I don't think they are great when I compare to other CRM's I have used and also my clients use."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7108189)

NM

Nikki M.

Business development

> "It is a great way to get all of my clients in an easy manageable way!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699)

MD

Matthew D.

Director

> "Exporting lists is also somewhat inconsistent"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106627)

JS

Jessica S.

Admin

> "Claritysoft CRM is beyond satisfactory when it comes to client database management and general workflow automation."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649)

MF

Michele F.

Marketing

> "There seems to be limitations for filtering data between multiple modules. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868966)

MH

Monica H.

Inside Sales

> "I learned alot of new tips on how to stay better organized with reminders, tasks, etc. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106228)

TT

Trey T.

Sales Rep

> "It can be a little tedious to add account names when you put in the activity you are working on ."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6841953)

HL

Henry L.

Tutor

> "I find it pretty straightforward to use and the information is generally well organized for what I do."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166588)

TT

Trey T.

Sales Rep

> "I don’t like having to jump out of creating a new opportunity to add a new contacts information to an account ."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6841953)

MO

Mariia O.

Sales

> "Super easy and excellent tool to track the progress and all the leads, customers, accounts."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106184)

ED

Evan D.

Tutor

> "Organization of information/accounts isn't the easiest to navigate"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107391)

JB

Jillian B.

Territory Manager

> "Easy to navigate, filter data, and find accounts!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166412)

OE

Oscar E.

Medical technicians

> "Crashes/and slow to load on times"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106198)

KB

Kevin B.

Academic and Test Prep Tutor

> "Claritysoft has been a total upgrade versus the other softwares I’ve tried, and the flexibility is also a life saver."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106357)

NQ

Naved Q.

Sales Engineer

> "The layout was not simple or user friendly."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7168247)

NM

Nikki M.

Business development

> "it adds so much value to my marketing campaigns!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699)

MP

Michael P.

Vice President Commercial Banking

> "I personally found Salesforce a bit overwhelming for the client based that I had to manage. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869031)

JK

Josh K.

Sales Manager

> "I like that ClaritySoft is affordable, especially on a per-user basis."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457)

WS

Wendy S.

Strategic Account Specialist

> "Not really sure how to use it properly and we have been trained at my company."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107318)

GC

George C.

Attorney- Owner

> "The Claritysoft support was able to easily explain the additional things I needed."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106249)

Camilla O.

head of creative and design and marketing specialist

> "it kept having issues with intergrations."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868881)

CM

Chayeane M.

Account Executive - Wire Sales

> "I appreciate all the updates they continue to implement in order to give users a better and more effective experience."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106180)

GC

George C.

Attorney- Owner

> "The only other issue is my fault, I wish that I would use it more."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106249)

BS

Beth S.

Marketing & Design

> "I also must add in here the ability to create advanced reports based on our company's unique needs to this list. Because of Claritysoft, I..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___5086250)

FC

Foy C.

business solutions consultant

> "lovely, I absolutely hate the new program that we are using and wish that we were still using clarity soft"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868889)

DF

Davina F.

Business Operations Manager

> "The system is much more intuitive than the overwhelming Zoho and Salesforce."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106229)

JC

Jen C.

Registrar

> "It has been a frustrating switch from our old database."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6860248)

DW

Dawna W.

Systems Specialist

> "Always reliable and can access from anywhere! If I have ever run into an issue, customer support is always there to help!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106190)

WS

Wendy S.

Strategic Account Specialist

> "mediocre. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107318)

BG

Britany G.

Associate Director

> "On top of that, the product has exceeded expectations in both quality and performance."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106200)

AK

Ari K.

Energy Consultant

> "I was unhappy with their attitudes to be honest."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106208)

JP

John P.

General manager

> "For the price we're paying and how much we've customized it, I would say we're pretty satisfied and considering staying around for a good..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7110317)

DB

Diane B.

Operations Support Specialist

> "too much wasted real estate in a window for short data fields."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6160778)

DS

Darlene S.

Owner

> "We don't use many of the marketing features, but what we do use works great."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106414)

VP

Vedang P.

Sales and Operations Strategist

> "No Mapping option as well as no Route planning option as well."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6161930)

GC

George C.

Attorney- Owner

> "It makes for an easy follow-up that my business deals are going as planned."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106249)

CD

Christian D.

Director of Strategic Partnerships

> "Not enough documentation is available to use the crm on mobile devices"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6313655)

JR

Johan R.

Tutor

> "The way they organized the tabs was useful for being able to access information, while not overloading everything into one screen."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389)

Camilla O.

head of creative and design and marketing specialist

> "it kept having issues with intergrations."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868881)

TM

Thomas M.

Implementation Specialist

> "The user friendly interface is extremely easy to use. If any problems ever occur, it is very easy to contact someone for assistance."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___4649071)

PC

Peter C.

Operations Manager

> "Navigation isn’t very intuitive, buttons and menus are difficult to tap accurately, and some features that work fine on the desktop version..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594)

HR

Heidi R.

Business Development

> "The ease of use and clarity of the screens and layout."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___3185358)

PG

Paul G.

VP

> "The only negative is that you can't click on an attached file and have it previewed."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166428)

JS

Jessica S.

Admin

> "Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649)

VR

Verified Reviewer

Supply and Operations Manager

> "The mobile app is still very lackluster, as well as the mobile version of the site, although much improved, still has limited functionality."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869007)

Mandi H.

Office Manager

> "I use Claritysoft daily and love how simple it is to navigate and enter new information. Plus, I do not have to bother any coworkers while..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7182253)

ED

Evan D.

Tutor

> "Organization of information/accounts isn't the easiest to navigate"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107391)

NM

Nikki M.

Business development

> "It is a great way to get all of my clients in an easy manageable way!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699)

MP

Michael P.

Vice President Commercial Banking

> "I personally found Salesforce a bit overwhelming for the client based that I had to manage. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869031)

CM

Chayeane M.

Account Executive - Wire Sales

> "I appreciate all the updates they continue to implement in order to give users a better and more effective experience."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106180)

WS

Wendy S.

Strategic Account Specialist

> "mediocre. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107318)

JS

Jessica S.

Admin

> "Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649)

AK

Ari K.

Energy Consultant

> "I was unhappy with their attitudes to be honest."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106208)

CM

Chasity M.

Admin Asst

> "It works quickly, is updated often, and provides support as needed."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7117488)

DM

David M.

Account Executive

> "How sometimes I look something up in the crm, and the answer I needed wouldn't show up because of a specific symbol."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___4648945)

[View Reviews](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

MB

Melene B.

Operations Administrations

> "that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory, this is..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6827583)

JM

John M.

account manager

> "How I cannot load a new customers full name and information in one go, I have to put the customer name onto the system,..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329938)

AI

Alan I.

General Manager

> "Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and customer..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6720592)

VR

Verified Reviewer

Regional Sales Manager

> "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works 100% of..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654)

VR

Verified Reviewer

Customer Success Executive

> "Great tool for tracking past activity ,scheduling future activity and overall managing client relationships."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953)

SR

Samantha R.

Operations Director

> "Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628)

CH

Connor H.

IT Technician

> "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

JB

James B.

Interim Project Manager

> "Our project was initially poorly planned due to staff changes and this reflected in a system that wasn't fit for purpose."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167)

SL

Sarah L.

Regional Sales Manager

> "It is a system that can grow with a company, unlocking new modules and customisations as it is adopted and utilised more."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737)

SP

Shanay P.

finance

> "sometimes when there is a glitch it takes a few days to fix which is inconvenient."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6869434)

TG

Tim G.

Managing Director

> "The system does everything I desired (and more) and will allow us to collate and therefore, use our business information..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121)

DD

Delin D.

Social Worker

> "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with lots..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870)

SJ

Shanae J.

Customer success Represntative

> "The user friendliness and the pipline management, its good for forecasting and with the ability to move a sale through..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187)

PR

Paul R.

Publishing Manager

> "Some functionality difficult on a small screen, though with all our custom options hard to tell whether this is standard..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868)

BB

Brigitte B.

Director

> "They are always supportive to find a solution that fits your business processes. "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954)

KF

Kelly F.

Head of Operations

> "Not having alerts for out of date helpdesk tickets and having to manually check"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329890)

VR

Verified Reviewer

Customer Success Executive

> "Helps me stay on top of pipeline and day to day activities."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953)

MG

Michelle G.

AST Practitioner

> "Can be a bit clunky to use cant work from one page have to come out and click back into different areas"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980)

CH

Connor H.

IT Technician

> "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

SJ

Shanae J.

Customer success Represntative

> "The mass email feature, its too limiting and requires too much manual support"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187)

OB

Oliver B.

Manager

> "Excellent how all the contacts are stored in one place and connected to each sales order/invoice/purchase order!"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948)

MB

Mark B.

Business Development Manager

> "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468)

OL

Oliver L.

Sales Manager

> "OpenCRM allows us to easily manage our customer database which we can go into as much detail as we need with categories..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611882)

AS

Alistair S.

Account Director

> "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing functionality..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223)

TJ

Thomas J.

Head of Assistive Technology Training

> "I am happy with how OpenCRM operates for our business and has allowed for customers to be organised better than our old..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330001)

SC

Sarah C.

Business Development Manager

> "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating the..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407)

MG

Michael G.

Design Engineer

> "Intuitive and simple, the software provides all the necessary functionality and ties together information on projects..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

TG

Tom G.

Project Design Manager

> "Not being able to attach multiple files."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330252)

BB

Brigitte B.

Director

> "The support is fantastic. "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954)

DD

Delin D.

Social Worker

> "Whilst it may be a very good system for some things, it has proved time consuming and clumsy for my type of work"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870)

SL

Sarah L.

Regional Sales Manager

> "This is a very adaptable system, perfect for tracking opportunities and planning work tasks."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737)

VR

Verified Reviewer

Head of Operations

> "Sometimes it seems to need too many clicks to get back to where I was."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333210)

JL

Josh L.

Manager

> "Very helpful for managing client interactions and staying on top of quoting and project stages."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330038)

VR

Verified Reviewer

Mechanical Contracts Manager

> "Not enough features to show the full capacity of system"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330558)

BC

Ben C.

Marketing Manager

> "The ability to track progress visually is very useful, especially with the sales pipeline and the ability to know what..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530)

DH

David H.

PM

> "WYSIWIG email editor can cause formatting problems."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869)

TH

Tracy H.

Business Development Manager

> "I use it daily, I am an ambassador within the company for it and do the training for any new users"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329919)

JH

James H.

Client Focus Manager

> "when something does update, it can throw the formatting out of the crm layout so notes don't fit as they used to."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4619924)

PK

Phil K.

Head of Technical Admin

> "Easy to create contacts, being able to create a purchase order from a sales order."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902)

MG

Michael G.

Design Engineer

> "The user interface feels slightly dated."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

PR

Peter R.

Information Support Officer

> "Easy to use and ultimately customisable - the OpenCRM platform allows us to quickly adapt our sales processes and..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614208)

DH

David H.

PM

> "UI can sometimes be clunky and not intuitive."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869)

TG

Tim G.

Managing Director

> "Every area of Open CRM that I have come into contact with has delivered first class customer service - we are..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121)

JH

Joanne H.

Assistant Office Manager

> "When using Chrome, on occasion, if you press "back" on the webpage, you get a "confirm resubmission" error message "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611655)

AF

Alex F.

BDM

> "It is very customizable and that helps set it up based on user needs"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329893)

BC

Ben C.

Marketing Manager

> "The quoting system is difficult to use at first, and isn't the easiest system to adjust when large amounts of product..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530)

JB

James B.

Interim Project Manager

> "Excellent support and help from Leah."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167)

LP

Laura P.

purchase

> "Most of the time crashes and is slow."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863)

DA

Donna A.

Operations Manager

> "Open CRM makes our daily tasks so much easier, the information is stored well."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6238026)

AD

Alisha D.

Business Outcomes Co-ordinator

> "Not overly applicable although some of the online help could be better."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895)

YG

Yvonne G.

Business Development Manager

> "Easy to use and quick to pick up how to use - good features and quote generation to sales order to invoice is good and..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330834)

LB

Leon B.

Service Support Technician

> "It's hard to find Customer responses in Helpdesk"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953)

SR

Samantha R.

Operations Director

> "Easy and straight forward to use!"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628)

JF

Jamie F.

Head of Operations

> "There is no way of bulk editing records which for us as a company does slow us down doing manual tasks."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626430)

CD

Christopher D.

Principal Investigator

> "Being able to integrate with Microsoft 365 is huge"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843)

MA

Mary A.

Head of Commercial Operations, CT

> "It is very difficult to read the information on OpenCRM."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6337725)

LB

Leon B.

Service Support Technician

> "Linking assets to Companies is especially useful"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953)

AK

Andy K.

Head of National Accounts

> "This delay means logging information might be missed whilst we wait for the data to be sent across avoiding double entry."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626610)

LP

Laura P.

purchase

> "The details are nice and you can add as much description as you want"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863)

JH

Julie H.

Accounts

> "The right pop section/ for the messenger, sometimes this gets in the way, when emails or reminders come through, as..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609595)

VR

Verified Reviewer

Accounts and Admin Assistant

> "sensitive content hidden\], one of the staff there, is really helpful, answers all questions and showed me some really..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330234)

SE

Steven E.

Marketing Manager

> "Can be a bit confusing to set up reporting."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792)

EM

Emma M.

Service Director

> "Very positive, quick to respond to issues and solutions to ensure the platform works as we need it to."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330022)

VO

Vickie O.

Sales

> "There is a few fields that I would like to remove, such as the task durations etc but they are easily ignored."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611226)

TH

Terry H.

Design and Project Manager

> "The layout is easy to navigate, the search bar works really well for my needs."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342703)

OB

Oliver B.

Manager

> "Also the same problem with payments."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948)

CB

Connor B.

Design Engineer

> "ease of use, ability to attach docs quick, search engine."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330249)

MB

Marc B.

Client Manager

> "The Customer service technical understanding seems to of dropped over the last couple of years. When first using the..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611277)

MB

Mark B.

Business Development Manager

> "It is a relatively fast process to find what you are looking for and well laid out."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468)

RA

Roxanne A.

Sales Executive

> "Took me a few weeks to get used to the layout."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329861)

Phillip A.

Managing Director

> "The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331405)

SA

Sadiqa A.

IT Manager

> "If i don't have the correct link for my organisation it is hard to get to the login page"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614408)

TG

Tim G.

Managing Director

> "The training sessions with \[sensitive content hidden\] were informal, informative, hands on and were never rushed."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121)

CM

Craig M.

Technical Account Director

> "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks functionality..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386)

RE

Ruth E.

Estimator Scheduler

> "The customer service team are always accommodating and help with any issues that arise"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329904)

JH

Josh H.

1st Line engineer

> "Not as easy on the eye as other Ticketing systems- When you click back on your browser it breaks the site"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609240)

SM

Shubham M.

Electrical Design Engineer

> "We can access all the quotations easily."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329883)

GS

Glen S.

Contracts Manager

> "when interigating statistics it lacks levels of filters."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609260)

GS

Gemma S.

Senior Account Manager

> "It's very visual & straight forward, easy to work & a great tool for working through your own database."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446)

DN

David N.

Data and Systems Manager

> "Some of the Lead and Opportunity tools are too basic for requirements"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614174)

CH

Connor H.

IT Technician

> "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

VR

Verified Reviewer

Regional Sales Manager

> "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works 100% of..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654)

CH

Connor H.

IT Technician

> "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

DD

Delin D.

Social Worker

> "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with lots..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870)

MG

Michael G.

Design Engineer

> "Intuitive and simple, the software provides all the necessary functionality and ties together information on projects..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

MG

Michelle G.

AST Practitioner

> "Can be a bit clunky to use cant work from one page have to come out and click back into different areas"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980)

BC

Ben C.

Marketing Manager

> "The ability to track progress visually is very useful, especially with the sales pipeline and the ability to know what..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530)

MG

Michael G.

Design Engineer

> "The user interface feels slightly dated."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

CD

Christopher D.

Principal Investigator

> "Being able to integrate with Microsoft 365 is huge"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843)

AS

Alistair S.

Account Director

> "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing functionality..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223)

VM

Vee M.

Programme Director

> "I like that all the data is linked and integrated, which means you do not miss little contacts or notes."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612309)

MB

Mark B.

Business Development Manager

> "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468)

CH

Connor H.

IT Technician

> "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

DH

David H.

PM

> "UI can sometimes be clunky and not intuitive."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869)

MG

Michael G.

Design Engineer

> "Intuitive and simple, the software provides all the necessary functionality and ties together information on projects..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

DN

David N.

Data and Systems Manager

> "Some of the Lead and Opportunity tools are too basic for requirements"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614174)

SR

Samantha R.

Operations Director

> "Easy and straight forward to use!"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628)

DM

Dan M.

Bid Manager

> "The graphical display is not a good as some of it's competitors."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609583)

GS

Gemma S.

Senior Account Manager

> "It's very visual & straight forward, easy to work & a great tool for working through your own database."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446)

SC

Sarah C.

Business Development Manager

> "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating the..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407)

BB

Brigitte B.

Director

> "They are always supportive to find a solution that fits your business processes. "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954)

AD

Alisha D.

Business Outcomes Co-ordinator

> "Not overly applicable although some of the online help could be better."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895)

BB

Brigitte B.

Director

> "The support is fantastic. "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954)

LB

Leon B.

Service Support Technician

> "It's hard to find Customer responses in Helpdesk"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953)

JB

James B.

Interim Project Manager

> "Excellent support and help from Leah."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167)

CM

Craig M.

Technical Account Director

> "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks functionality..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386)

[View Reviews](https://www.capterra.com/p/129881/OpenCRM/reviews/)

## User interface

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)

4.50 (256)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)

4.57 (294)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Claritysoft CRM

Top features

24/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/123868/Claritysoft-CRM/#features)

OpenCRM

15/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/129881/OpenCRM/#features)

### Recognition

Claritysoft CRM

Best Value CRM Software (2023) 

Best Value CRM Software (2022) 

OpenCRM

Best Value CRM Software (2022) 

### Deployment & support

Claritysoft CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OpenCRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Claritysoft CRM

-   By Claritysoft
-   Located in United States
-   Founded in 2010

OpenCRM

-   By OpenCRM
-   Located in United Kingdom
-   Founded in 2005

## Popular Comparisons

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$29/month

Price

$20/month

4.2

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/123868-152373/Claritysoft-CRM-vs-HubSpot-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

£39/month

Price

$20/month

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/129881-152373/OpenCRM-vs-HubSpot-CRM)

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$29/month

Price

$25/month

4.2

Features

4.4

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-123868/Salesforce-vs-Claritysoft-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

£39/month

Price

$25/month

4.4

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-129881/Salesforce-vs-OpenCRM)

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$29/month

Price

$14/month

4.2

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/123868-155928/Claritysoft-CRM-vs-Zoho-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

£39/month

Price

$14/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/129881-155928/OpenCRM-vs-Zoho-CRM)

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$29/month

Price

$50/month

4.2

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123868-157279/Claritysoft-CRM-vs-Dynamics-365)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

£39/month

Price

$7/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/129881-204998/OpenCRM-vs-Bigin-by-Zoho-CRM)

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$29/month

Price

$7/year

4.2

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/123868-204998/Claritysoft-CRM-vs-Bigin-by-Zoho-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

£39/month

Price

$250/month

4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/129881-210630/OpenCRM-vs-Kylas)

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$29/month

Price

$250/month

4.2

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/123868-210630/Claritysoft-CRM-vs-Kylas)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/)

£39/month

Price

$13/month

4.4

Features

4.1

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/129881-144340/OpenCRM-vs-Nutshell)