---
title: "Compare Claritysoft CRM vs Freshsales 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Claritysoft CRM and Freshsales based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/123868-155563/Claritysoft-CRM-vs-Freshsales"
page_type: "comparison"
language: "en"
---

# Claritysoft CRM vs Freshsales Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Claritysoft CRMFreshsales2/4 selected

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.5 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/)

[## Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.5 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [256 reviews](#user-reviews)

Positive

241

Neutral

11

Negative

4

[## Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/)

Starting Price

$11.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [623 reviews](#user-reviews)

Positive

568

Neutral

32

Negative

23

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Zoho CRM

4.3 (6,999)

* * *

Starting Price

$14.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

85%

of reviewers  
rated it above 4 stars

* * *

### Salesforce Sales Cloud

4.4 (18,810)

* * *

Starting Price

$25.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (1,005)

* * *

Starting Price

$69.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Ploomes CRM

4.9 (442)

* * *

Starting Price

$22.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

100%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,596 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Data Security

4.6

Contact Management

4.5

Activity Dashboard

5.0

Contact Database

4.8

Data Import/Export

4.2

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.2

Activity Dashboard

4.0

Contact Database

4.3

Data Import/Export

3.6

User satisfaction

User satisfaction

4.5

User reviews[256](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.5

Customer support

4.6

User satisfaction

4.5

User reviews[623](https://www.capterra.com/p/155563/Freshsales/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$11Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Claritysoft CRM offers powerful, easy-to-use, and affordable solutions for small, medium, and large businesses. High flexibility and easy customization let us serve most industries.

Best for

Startups, small and mid-sized businesses, and large enterprises across B2B and B2C industries.

## User reviews

Pros & cons

PC

Peter C.

Operations Manager

> "The core features for managing contacts, deals, and email logging work reliably enough for basic needs, so we can get through our day-to-day..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594)

JK

Josh K.

Sales Manager

> "Claritysoft is not nearly customizable enough, and does not support the us of global constants, such as labor rates, service rates, zones,..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457)

PC

Peter C.

Operations Manager

> "One of the best things about Claritysoft CRM is that you can send emails directly from within the platform and they are automatically logged..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594)

JH

Jameela H.

Instructor

> "App is confused if it's a one page app or a sequential app. Why does the time change after you change the date? And why isn't the total time..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7116784)

JS

Jessica S.

Admin

> "Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649)

HL

Henry L.

Tutor

> "It can be a bit tedious to update information that is repetitive and stays the same between weeks, especially when meetings are at the same..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166588)

FS

Flavia S.

Custom Groups Consultant

> "The dashboard and reporting tools provide useful insights, and it supports team collaboration effectively. While there are a few..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106205)

PC

Peter C.

Operations Manager

> "Navigation isn’t very intuitive, buttons and menus are difficult to tap accurately, and some features that work fine on the desktop version..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594)

LM

Lisa M.

Marketing Coordinator

> "We really like that you can change the layout of your contact/account cards using their design tool, and can add or eliminate the..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106221)

RR

Reagan R.

Pharmacy Automation Consultant

> "This creates extra work when building quotes and has prevented us from fully transitioning that process to the online platform. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166447)

HH

Heidi H.

Operations Director

> "Overall, Claritysoft has helped streamline our day-to-day operations and improve visibility across our sales and customer management..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7168138)

JK

Josh K.

Sales Manager

> "There is also no way to insert dynamic images or dynamic links into quote templates or sales templates."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457)

FS

Flavia S.

Custom Groups Consultant

> "I also appreciated the customizable reporting and dashboards, which give real-time insights into sales performance and customer interactions."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106205)

JH

Jameela H.

Instructor

> "It's hard to get a lot of information on a single page, so I miss tasks sometimes because they're cut off."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7116784)

RR

Reagan R.

Pharmacy Automation Consultant

> "Claritysoft makes it easy to keep track of customers, quotes, follow-ups, and sales opportunities all in one place. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166447)

PG

Paul G.

VP

> "The only negative is that you can't click on an attached file and have it previewed."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166428)

KS

Kathy S.

CMO

> "Claritysoft is a program that is easy to use, gives all the information needed, and allows for customization that fits what we are looking..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7167159)

BA

Blake A.

Sales Manager

> "We are a very custom manufacturing business and are not able to use the quote module."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166448)

Mandi H.

Office Manager

> "I use Claritysoft daily and love how simple it is to navigate and enter new information. Plus, I do not have to bother any coworkers while..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7182253)

NM

Nikki M.

Business development

> "Also, when emailing, it takes literally seconds to send 300 emails!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699)

JB

Jeremy B.

Owner and Founder

> "For my particular line of work, keeping the "Leads" and "Contacts" in separate is a nice touch. But the ease of creating new fields,..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6749055)

RR

Rob R.

New Member Engagement Coordinator

> "However, the import and export tools can be a bit challenging to work with, which occasionally slows down data management."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106293)

JH

Jameela H.

Instructor

> "There are also lots of features to store information and to organize events."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7116784)

JR

Johan R.

Tutor

> "It often takes multiple clicks to create something, and to delete something can take even more."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389)

JR

Johan R.

Tutor

> "The way they organized the tabs was useful for being able to access information, while not overloading everything into one screen."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389)

SH

Sarah H.

Assistant manager

> "no ability to separate ones I have start that I No longer need but am unable to move somewhere"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7110374)

FS

Flavia S.

Custom Groups Consultant

> "The interface makes it easy to manage contacts, track sales opportunities, and automate tasks without a steep learning curve."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106205)

JC

Jen C.

Registrar

> "We have to have 2 fields for email addresses because the blue print Email field doesn't flow into the Project."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6860248)

KS

Katie S.

Adminstrative Manager

> "Being able to have certain project limited in view and scope to certain team members has been very good for client confidentiality."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106583)

JR

Johan R.

Tutor

> "Claritysoft CRM is a little 'clunky' when it comes to data entry and data creation."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389)

DJ

David J.

President

> "I am able to see my sales pipeline potential and create action steps to achieve closer of new accounts."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106395)

MH

Monica H.

Inside Sales

> "I feel the Claritysoft program is very very indepth and that there are almost too many features, in that lots do not get used."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106228)

JK

Josh K.

Sales Manager

> "Overall, I like ClaritySoft, but I have had to get far more creative with building out the quote templates than I ever thought I would."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457)

JA

Jared A.

Growth Marketing - UX Lead Synoptix Software

> "Certain reporting features, including dashboards, felt a little restrictive."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106558)

CM

Chasity M.

Admin Asst

> "It works quickly, is updated often, and provides support as needed."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7117488)

VR

Verified Reviewer

Supply and Operations Manager

> "The mobile app is still very lackluster, as well as the mobile version of the site, although much improved, still has limited functionality."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869007)

VR

Verified Reviewer

Academic Tutor

> "Mostly positive, as it has allowed me to keep track of all the profiles and be able to maintain detailed notes on them."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869042)

JA

Jared A.

Growth Marketing - UX Lead Synoptix Software

> "The PDF Quotation feature is also very finicky."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106558)

OE

Oscar E.

Medical technicians

> "It is super helpfull and convenient keeps all my task organized and my customer information in one place"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106198)

RR

Rob R.

New Member Engagement Coordinator

> "The import/export tools can be a little difficult to work with."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106293)

SF

Seth F.

Medical Service Representative

> "It’s a very effective tool that makes my job as a service rep much simpler and less time consuming."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106314)

MC

Martin C.

Academic Private Tutor

> "There is too many buttons."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106260)

JD

John D.

Sales Manager

> "I can order everything and see all my customers in one setting and it is very easy to make the orders."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106285)

RT

Russell T.

Chief Revenue Officer

> "Dashboards - I don't think they are great when I compare to other CRM's I have used and also my clients use."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7108189)

NM

Nikki M.

Business development

> "It is a great way to get all of my clients in an easy manageable way!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699)

MD

Matthew D.

Director

> "Exporting lists is also somewhat inconsistent"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106627)

JS

Jessica S.

Admin

> "Claritysoft CRM is beyond satisfactory when it comes to client database management and general workflow automation."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649)

MF

Michele F.

Marketing

> "There seems to be limitations for filtering data between multiple modules. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868966)

MH

Monica H.

Inside Sales

> "I learned alot of new tips on how to stay better organized with reminders, tasks, etc. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106228)

TT

Trey T.

Sales Rep

> "It can be a little tedious to add account names when you put in the activity you are working on ."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6841953)

HL

Henry L.

Tutor

> "I find it pretty straightforward to use and the information is generally well organized for what I do."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166588)

TT

Trey T.

Sales Rep

> "I don’t like having to jump out of creating a new opportunity to add a new contacts information to an account ."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6841953)

MO

Mariia O.

Sales

> "Super easy and excellent tool to track the progress and all the leads, customers, accounts."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106184)

ED

Evan D.

Tutor

> "Organization of information/accounts isn't the easiest to navigate"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107391)

JB

Jillian B.

Territory Manager

> "Easy to navigate, filter data, and find accounts!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166412)

OE

Oscar E.

Medical technicians

> "Crashes/and slow to load on times"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106198)

KB

Kevin B.

Academic and Test Prep Tutor

> "Claritysoft has been a total upgrade versus the other softwares I’ve tried, and the flexibility is also a life saver."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106357)

NQ

Naved Q.

Sales Engineer

> "The layout was not simple or user friendly."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7168247)

NM

Nikki M.

Business development

> "it adds so much value to my marketing campaigns!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699)

MP

Michael P.

Vice President Commercial Banking

> "I personally found Salesforce a bit overwhelming for the client based that I had to manage. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869031)

JK

Josh K.

Sales Manager

> "I like that ClaritySoft is affordable, especially on a per-user basis."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457)

WS

Wendy S.

Strategic Account Specialist

> "Not really sure how to use it properly and we have been trained at my company."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107318)

GC

George C.

Attorney- Owner

> "The Claritysoft support was able to easily explain the additional things I needed."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106249)

Camilla O.

head of creative and design and marketing specialist

> "it kept having issues with intergrations."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868881)

CM

Chayeane M.

Account Executive - Wire Sales

> "I appreciate all the updates they continue to implement in order to give users a better and more effective experience."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106180)

GC

George C.

Attorney- Owner

> "The only other issue is my fault, I wish that I would use it more."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106249)

BS

Beth S.

Marketing & Design

> "I also must add in here the ability to create advanced reports based on our company's unique needs to this list. Because of Claritysoft, I..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___5086250)

FC

Foy C.

business solutions consultant

> "lovely, I absolutely hate the new program that we are using and wish that we were still using clarity soft"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868889)

DF

Davina F.

Business Operations Manager

> "The system is much more intuitive than the overwhelming Zoho and Salesforce."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106229)

JC

Jen C.

Registrar

> "It has been a frustrating switch from our old database."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6860248)

DW

Dawna W.

Systems Specialist

> "Always reliable and can access from anywhere! If I have ever run into an issue, customer support is always there to help!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106190)

WS

Wendy S.

Strategic Account Specialist

> "mediocre. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107318)

BG

Britany G.

Associate Director

> "On top of that, the product has exceeded expectations in both quality and performance."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106200)

AK

Ari K.

Energy Consultant

> "I was unhappy with their attitudes to be honest."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106208)

JP

John P.

General manager

> "For the price we're paying and how much we've customized it, I would say we're pretty satisfied and considering staying around for a good..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7110317)

DB

Diane B.

Operations Support Specialist

> "too much wasted real estate in a window for short data fields."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6160778)

DS

Darlene S.

Owner

> "We don't use many of the marketing features, but what we do use works great."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106414)

VP

Vedang P.

Sales and Operations Strategist

> "No Mapping option as well as no Route planning option as well."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6161930)

GC

George C.

Attorney- Owner

> "It makes for an easy follow-up that my business deals are going as planned."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106249)

CD

Christian D.

Director of Strategic Partnerships

> "Not enough documentation is available to use the crm on mobile devices"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6313655)

JR

Johan R.

Tutor

> "The way they organized the tabs was useful for being able to access information, while not overloading everything into one screen."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389)

Camilla O.

head of creative and design and marketing specialist

> "it kept having issues with intergrations."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868881)

TM

Thomas M.

Implementation Specialist

> "The user friendly interface is extremely easy to use. If any problems ever occur, it is very easy to contact someone for assistance."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___4649071)

PC

Peter C.

Operations Manager

> "Navigation isn’t very intuitive, buttons and menus are difficult to tap accurately, and some features that work fine on the desktop version..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594)

HR

Heidi R.

Business Development

> "The ease of use and clarity of the screens and layout."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___3185358)

PG

Paul G.

VP

> "The only negative is that you can't click on an attached file and have it previewed."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166428)

JS

Jessica S.

Admin

> "Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649)

VR

Verified Reviewer

Supply and Operations Manager

> "The mobile app is still very lackluster, as well as the mobile version of the site, although much improved, still has limited functionality."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869007)

Mandi H.

Office Manager

> "I use Claritysoft daily and love how simple it is to navigate and enter new information. Plus, I do not have to bother any coworkers while..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7182253)

ED

Evan D.

Tutor

> "Organization of information/accounts isn't the easiest to navigate"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107391)

NM

Nikki M.

Business development

> "It is a great way to get all of my clients in an easy manageable way!"

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699)

MP

Michael P.

Vice President Commercial Banking

> "I personally found Salesforce a bit overwhelming for the client based that I had to manage. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869031)

CM

Chayeane M.

Account Executive - Wire Sales

> "I appreciate all the updates they continue to implement in order to give users a better and more effective experience."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106180)

WS

Wendy S.

Strategic Account Specialist

> "mediocre. "

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107318)

JS

Jessica S.

Admin

> "Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses..."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649)

AK

Ari K.

Energy Consultant

> "I was unhappy with their attitudes to be honest."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106208)

CM

Chasity M.

Admin Asst

> "It works quickly, is updated often, and provides support as needed."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7117488)

DM

David M.

Account Executive

> "How sometimes I look something up in the crm, and the answer I needed wouldn't show up because of a specific symbol."

[See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___4648945)

[View Reviews](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

AS

Ade S.

Client rep

> "Fresh sales used under fresh works is a good application for documenting sales pitches, client information and documents."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6854578)

VR

Verified Reviewer

Operations Manager

> "It wasn't made crystal clear when we signed up and in hindsight it's a bit too much of a risk for us, we're in tourism so we..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784)

Bo K.

Customer Service Ambassador

> "Creating several marketing campaigns in a short time is also another best feature of Freshsales, the team can work on them..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429)

VR

Verified Reviewer

Operations Manager

> "The big issue for us was learning that a key functionality promised in the sales process actually needed a much more..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784)

ET

Ellie T.

Learn Support Coordinator

> "The analytics section allow you to create reports that can update themselves, making it easy to monitor and view necessary..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909)

ET

Ellie T.

Learn Support Coordinator

> "The system only allows for a certain amount of field's per customer, meaning you have to make learning records for the..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909)

SC

SooHoon C.

Co-Founder

> "The intuitive lead scoring and automated follow-up system helped us prioritize high-potential leads, maintaining consistent..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964)

HS

Harry S.

Head of CSM

> "It works well and looks great, but the pricing and support let it down."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570)

Becky F.

Software Developer

> "The sales process is simplified because to the lead score and AI-driven insights, which assist prioritize and nurture leads..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6035736)

GC

Gina C.

COO

> "It’s difficult to export contacts and you are limited to the amount of times you can export a day and you don’t have the..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6181214)

SC

SooHoon C.

Co-Founder

> "The automation and AI-driven insights have significantly boosted our sales performance, making Freshsales a valuable tool..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964)

AR

Ashli R.

Operations Director

> "Horrible customer service, no compromises or attempts to resolve solutions to help small businesses."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023)

VR

Verified Reviewer

Operations Manager

> "During their open hours, support is very polite and tries very hard to help."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784)

Bo K.

Customer Service Ambassador

> "The version updates could be a headache for larger companies, migration could take a few months, customer support after..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429)

ET

Ellie T.

Learn Support Coordinator

> "The system itself is very good, and the company are willing to create special features if needed, and are happy to work with..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909)

YY

Yhan Y.

Assistant Manager

> "Kinda sucks 'cause I was hoping to not have to set every single thing by hand."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893)

PR

Pauline R.

SDR

> "I started using it in my previous role in a very small startup and it did the job for a while, the knowledge base management..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6147703)

SC

SooHoon C.

Co-Founder

> "Customizing reports to fit our specific business needs proved to be challenging, especially without advanced technical..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964)

YY

Yhan Y.

Assistant Manager

> "Pipeline view's real nice, makes it way easier to follow what's going on."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893)

AR

Ashli R.

Operations Director

> "No refunds and terrible customer service."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023)

TV

Tanmayu V.

Business Development Manager

> "Also, the reporting and the analytics freshsales offers helps us in keeping track of all our data, activity and how we can..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231)

HS

Harry S.

Head of CSM

> "Very expensive for what it offers."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570)

VR

Verified Reviewer

Marketing Manager

> "The level of customizations freshsales offer is one of its best feateure, we wanted a software to automate our entire sales..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3936027)

AB

Adam B.

Business Development Manager

> "Mail integration is pointless for me. If set to 'auto', all emails from a client appear on all of their deals, rather than..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572)

MC

Marah C.

Marketing and Social Media

> "It is also good for the organizational capabilities that Freshsales provides, as we can create a file for each customer and..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4459285)

DL

Deborah L.

Marketing Director

> "It is infuriating to have spent so much money and time on software that our business now relies on only for it to be a huge..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506)

RW

Ruzan W.

It

> "Freshsales offers several features that stand out positively:"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6517909)

Yogesh M.

IT Manager

> "Unable to configure Phone system in other VOIP Devices like IP Phone & Polycom Conference Devices."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966772)

Aaron N.

Strategy Analyst

> "Right from adding contacts/leads to the platform, managing lead lifecycle through tasks and creating deals to incentivise..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6433344)

JK

Jillian K.

Marketing and Sales Associate

> "It's difficult to find out how to schedule an email to a list of people, the tags are useful but it takes time to learn how..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3929849)

JR

Jayanth R.

Project Manager

> "We have also integrated our internal systems with Freshsales CRM through custom app developments to customize the CRM as per..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4964422)

AM

Alfiya M.

Software Engineer

> "After sales, customer support is not very extensive."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072)

TK

Ted K.

Support Specialist

> "This product has all the needed features of an outstanding Sales CRM such as Lead Capture, Contact Management, Omni channel..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665)

Duncan C.

Content Strategist

> "I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965255)

Almodyr B.

Data Analyst

> "What I liked best about Freshsales was its simple user interface and comprehensive set of features for managing customer..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4616595)

VR

Verified Reviewer

Director

> "I am disgusted that I spent the money and will not renew, As soon as I am able to transfer my hostage contacts I will move..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392)

SC

SooHoon C.

Co-Founder

> "As a manager of a small food retail business, I found Freshsales’ lead management and automation features incredibly useful."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964)

LF

Laura F.

Administrator

> "There was nothing in particular that I could complain about. If anything I think after an update, the reporting was less..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966949)

Rebacca F.

Sr Director Sales Effectiveness and Enablement

> "I really like the way it keeps the sales sequences and automates them."

[See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___6472903)

DL

Deborah L.

Marketing Director

> "Freshworks' support team does not have any clue what they are talking about."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506)

AM

Alfiya M.

Software Engineer

> "Since the company I was working with was very much into building customer relationships, this product proved beneficial."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072)

KA

Karol A.

Junior Sales Support Specialist

> "I hate that when you have custom sales activity you can only have one field set for all of these."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425)

Rachel M.

System Engineer

> "Having access to pre-made email templates, mass emailing, and detailed stats is also fantastic."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667)

TV

Tanmayu V.

Business Development Manager

> "The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231)

VR

Verified Reviewer

CEO

> "My overall experience with Fresh sales is moderately satisfying and helpful, it was very in boosting thv overall sales..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6191309)

GC

George C.

Business Development

> "Sometimes it can be a little bit clunky and things like workflows do not work that effectively."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3904538)

MD

Melvin D.

Business Development Specialist

> "Saved our company a lot of man hours, and now the company has issued 7.5 hour work day from the overall time saved using..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865425)

VR

Verified Reviewer

Director

> "The software is full of bugs, the support people are very helpful but I do feedback on the errors I reported and no fix..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392)

AC

Adrianne C.

tele marketing/sales

> "Getting leads and sales and this system is working for us and also not losing people in the follow-up which did happen in..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3968875)

VR

Verified Reviewer

Client Lead

> "A bit expensive"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6243034)

SS

Sruti S.

AVP Customer Success

> "Custom fields, pipeline customizations are some of the best features that make the product convenient to use."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212)

Sri Lakshmi Swetha V.

Customer Advisor

> "It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865939)

NV

Nikhil V.

Business Development Manager

> "Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4476240)

MB

Matthew B.

Manager for Business Development

> "Sometimes, it feels as if they're relying on excellent customer service to make up for a less usable app."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986720)

LMM

Luis Miguel M.

CCO

> "Freshsales is a great tool to start a good CRM effort, it has a lot of useful features that make it a good fit for those..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4884546)

BB

Bryan B.

Business Counselor

> "The sales process was hard because we started with an inside sales rep because we are a small group."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4320798)

Ibadat S.

agent

> "This software was part of our onboarding and i was blown away seeing all features."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6188684)

AB

Adam B.

Business Development Manager

> "Things I think should be basic (or I used in Pipedrive) just don't exist or don't work in Freshsales. "

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572)

LL

Lucky L.

Sales

> "Still need to get used to the interface but it is easier to use than HubSpot."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6227966)

MN

Mahesh N.

CEO

> "Calling application (exotel) integration didnt work."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264)

SS

Shivam S.

Marketing Executive

> "I can easily create the forms and deploy on my website to get leads"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3874547)

SK

Senthil K.

Manager

> "Pro version is bit costlier per user, pricing has to be reduced"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3874069)

Rachel M.

System Engineer

> "Managing your leads, prospects, deals, wins/losses, and clients is a breeze."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667)

SS

Sruti S.

AVP Customer Success

> "We are into IT consulting services, some B2B features seem irrelevant or inadequate."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212)

VR

Vincent R.

Marketing manager

> "Overall functionalities that allows you to do a lot of sales and marketing actions"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4761457)

AR

Annisa R.

Sales Development Representative

> "sometimes there are bugs in filtering contacts"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965388)

SC

SooHoon C.

Co-Founder

> "Despite the challenges with reporting, my overall experience with Freshsales has been positive."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964)

RH

Raunaque H.

Business Development Alliance

> "Sometimes, customer support takes a lot of time to solve the queries."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4979956)

JK

Jillian K.

Marketing and Sales Associate

> "It helps me to stay organized when I need to remind myself of a task a week or months later."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3929849)

KA

Karan A.

Owner

> "Lack of customization for my industry."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875603)

JM

Jaco M.

Digital Marketing Manager

> "It has made a huge impact on out business and as we discover and start using more of the functionality, I am sure it will..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795)

VR

Verified Reviewer

Snr. Marketing Support Executive

> "Support engineers can take months if not a few years to fix the issue."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4973933)

TK

Ted K.

Support Specialist

> "Freshsales is helping our business grow and spread our product to new lucky customers"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665)

Abhishek S.

Associate Consultant

> "Its reporting system is also not that effective."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4505841)

JM

Jakub M.

CEO

> "Good for bigger organizations where sales roles are narrowly separated."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967562)

AD

Adrian D.

Sales Manager UK

> "Its okay but gets frustrating from time to time, as its not smooth or user-friendly or easy to find things such as Hubspot..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967241)

KA

Karol A.

Junior Sales Support Specialist

> "I like the fact, that if offers you some basic features of customization"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425)

TW

Tara W.

Director of Sales & Onboarding

> "Lots of the reporting doesn't work the way that would be expected."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3871967)

BB

Bryan B.

Business Counselor

> "It is easy to add accounts and contacts manually or by uploading a CSV."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4320798)

JM

Jaco M.

Digital Marketing Manager

> "Documentation is a bit all over the place."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795)

LL

Lucky L.

Sales

> "Still need to get used to the interface but it is easier to use than HubSpot."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6227966)

Sri Lakshmi Swetha V.

Customer Advisor

> "It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865939)

Anuj P.

Digital Marketing

> "I adored the user interface because it requires little intelligence to comprehend the things you need to achieve your goal."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3644521)

JM

Jaco M.

Digital Marketing Manager

> "Documentation is a bit all over the place."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795)

Andrei P.

Data Scientist

> "The intuitive aspect of the software helps a lot."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3685720)

VR

Verified Reviewer

BDR

> "Offline access to the data is not available"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2862080)

SB

Sheldon B.

Founder/CEO

> "Great user friendliness which is key."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3490029)

NT

Niki T.

Quality Management team

> "The search engine is not very intuitive."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2860305)

Jose J G.

CTO

> "Also, we enjoyed the integration with Freshdesk support and assistance platform."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4200149)

TV

Tanmayu V.

Business Development Manager

> "The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231)

AC

Alvaro C.

CEO

> "We have all our operations integrated in Freshworks ecosystems."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986344)

MN

Mahesh N.

CEO

> "Calling application (exotel) integration didnt work."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264)

KL

Kyrstin L.

Client Services Supervisor

> "I love how I can integrate my other FreshWorks software as well as quickbooks."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2407384)

Tyson N.

Enterprise Account Executive

> "Also, in the prospecting stages, it simply doesn't do well enough in tracking (which may again be an issue of integration,..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3504047)

HC

Humberto C.

COO

> "Great integration, everything works quite well. "

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2756682)

G N V Ravi T.

Product Manager

> "IVR and SMS gateway is not integrated with Indian based providers"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3269682)

ST

Susan T.

Customer Experience Manager

> "Everything about this CRM is easy to use. "

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4964155)

YY

Yhan Y.

Assistant Manager

> "Kinda sucks 'cause I was hoping to not have to set every single thing by hand."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893)

JT

Julie T.

Director

> "Its easy to use once you have it set how you like it."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3904474)

AB

Adam B.

Business Development Manager

> "Things I think should be basic (or I used in Pipedrive) just don't exist or don't work in Freshsales. "

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572)

JT

John T.

IT Director

> "Their software has a clean design that is up to date and easy to use."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2459183)

AD

Adrian D.

Sales Manager UK

> "Its okay but gets frustrating from time to time, as its not smooth or user-friendly or easy to find things such as Hubspot..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967241)

ML

Manuel L.

Realtor

> "How easy it was to use Freshworks CRM is the main reason I used them in the past."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2846471)

VR

Verified Reviewer

Snr. Marketing Support Executive

> "Support engineers can take months if not a few years to fix the issue."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4973933)

VR

Verified Reviewer

Operations Manager

> "During their open hours, support is very polite and tries very hard to help."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784)

MN

Mahesh N.

CEO

> "Their support is the worst."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264)

[View Reviews](https://www.capterra.com/p/155563/Freshsales/reviews/)

## User interface

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)

4.50 (256)

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)

4.50 (623)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Claritysoft CRM

24/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/123868/Claritysoft-CRM/#features)

Freshsales

Top features

26/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/155563/Freshsales/#features)

### Recognition

Claritysoft CRM

Best Value CRM Software (2023) 

Best Value CRM Software (2022) 

Freshsales is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Claritysoft CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Freshsales

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Claritysoft CRM

-   By Claritysoft
-   Located in United States
-   Founded in 2010

Freshsales

-   By Freshworks
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$29/month

Price

$20/month

4.2

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/123868-152373/Claritysoft-CRM-vs-HubSpot-CRM)

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$11/month

Price

$25/month

4.4

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-155563/Salesforce-vs-Freshsales)

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$29/month

Price

$25/month

4.2

Features

4.4

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-123868/Salesforce-vs-Claritysoft-CRM)

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$11/month

Price

$20/month

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-155563/HubSpot-CRM-vs-Freshsales)

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$29/month

Price

$14/month

4.2

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/123868-155928/Claritysoft-CRM-vs-Zoho-CRM)

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$11/month

Price

$14/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155563-155928/Freshsales-vs-Zoho-CRM)

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$29/month

Price

$50/month

4.2

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123868-157279/Claritysoft-CRM-vs-Dynamics-365)

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$11/month

Price

$7/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/155563-204998/Freshsales-vs-Bigin-by-Zoho-CRM)

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$29/month

Price

$7/year

4.2

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/123868-204998/Claritysoft-CRM-vs-Bigin-by-Zoho-CRM)

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$11/month

Price

$250/month

4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/155563-210630/Freshsales-vs-Kylas)

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$29/month

Price

$250/month

4.2

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/123868-210630/Claritysoft-CRM-vs-Kylas)

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$11/month

Price

$19/month

4.4

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-155563/Pipedrive-vs-Freshsales)