--- title: "Compare Claritysoft CRM vs Dynamics 365 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Claritysoft CRM and Dynamics 365 based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/123868-157279/Claritysoft-CRM-vs-Dynamics-365" page_type: "comparison" language: "en" --- # Claritysoft CRM vs Dynamics 365 Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Claritysoft CRMDynamics 3652/4 selected [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.5 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) [## Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.5 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.2 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment Based on [256 reviews](#user-reviews) Positive 241 Neutral 11 Negative 4 [## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting Price $50.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [5,858 reviews](#user-reviews) Positive 5,169 Neutral 553 Negative 136 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Odoo 4.2 (1,331) * * * Starting Price $31.10 Per User,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * Highest Rated ### Acumatica Cloud ERP 4.4 (243) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Data Security 4.6 Contact Management 4.5 Activity Dashboard 5.0 Contact Database 4.8 Data Import/Export 4.2 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Activity Dashboard 4.4 Contact Database 4.5 Data Import/Export 4.5 User satisfaction User satisfaction 4.5 User reviews[256](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.5 Customer support 4.6 User satisfaction 4.4 User reviews[5,858](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from $50Per User, Per Month - Free version - Free trial Best for Best for Claritysoft CRM offers powerful, easy-to-use, and affordable solutions for small, medium, and large businesses. High flexibility and easy customization let us serve most industries. Best for Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## User reviews Pros & cons PC Peter C. Operations Manager > "The core features for managing contacts, deals, and email logging work reliably enough for basic needs, so we can get through our day-to-day..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594) JK Josh K. Sales Manager > "Claritysoft is not nearly customizable enough, and does not support the us of global constants, such as labor rates, service rates, zones,..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457) PC Peter C. Operations Manager > "One of the best things about Claritysoft CRM is that you can send emails directly from within the platform and they are automatically logged..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594) JH Jameela H. Instructor > "App is confused if it's a one page app or a sequential app. Why does the time change after you change the date? And why isn't the total time..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7116784) JS Jessica S. Admin > "Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649) HL Henry L. Tutor > "It can be a bit tedious to update information that is repetitive and stays the same between weeks, especially when meetings are at the same..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166588) FS Flavia S. Custom Groups Consultant > "The dashboard and reporting tools provide useful insights, and it supports team collaboration effectively. While there are a few..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106205) PC Peter C. Operations Manager > "Navigation isn’t very intuitive, buttons and menus are difficult to tap accurately, and some features that work fine on the desktop version..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594) LM Lisa M. Marketing Coordinator > "We really like that you can change the layout of your contact/account cards using their design tool, and can add or eliminate the..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106221) RR Reagan R. Pharmacy Automation Consultant > "This creates extra work when building quotes and has prevented us from fully transitioning that process to the online platform. " [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166447) HH Heidi H. Operations Director > "Overall, Claritysoft has helped streamline our day-to-day operations and improve visibility across our sales and customer management..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7168138) JK Josh K. Sales Manager > "There is also no way to insert dynamic images or dynamic links into quote templates or sales templates." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457) FS Flavia S. Custom Groups Consultant > "I also appreciated the customizable reporting and dashboards, which give real-time insights into sales performance and customer interactions." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106205) JH Jameela H. Instructor > "It's hard to get a lot of information on a single page, so I miss tasks sometimes because they're cut off." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7116784) RR Reagan R. Pharmacy Automation Consultant > "Claritysoft makes it easy to keep track of customers, quotes, follow-ups, and sales opportunities all in one place. " [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166447) PG Paul G. VP > "The only negative is that you can't click on an attached file and have it previewed." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166428) KS Kathy S. CMO > "Claritysoft is a program that is easy to use, gives all the information needed, and allows for customization that fits what we are looking..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7167159) BA Blake A. Sales Manager > "We are a very custom manufacturing business and are not able to use the quote module." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166448) Mandi H. Office Manager > "I use Claritysoft daily and love how simple it is to navigate and enter new information. Plus, I do not have to bother any coworkers while..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7182253) NM Nikki M. Business development > "Also, when emailing, it takes literally seconds to send 300 emails!" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699) JB Jeremy B. Owner and Founder > "For my particular line of work, keeping the "Leads" and "Contacts" in separate is a nice touch. But the ease of creating new fields,..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6749055) RR Rob R. New Member Engagement Coordinator > "However, the import and export tools can be a bit challenging to work with, which occasionally slows down data management." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106293) JH Jameela H. Instructor > "There are also lots of features to store information and to organize events." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7116784) JR Johan R. Tutor > "It often takes multiple clicks to create something, and to delete something can take even more." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389) JR Johan R. Tutor > "The way they organized the tabs was useful for being able to access information, while not overloading everything into one screen." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389) SH Sarah H. Assistant manager > "no ability to separate ones I have start that I No longer need but am unable to move somewhere" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7110374) FS Flavia S. Custom Groups Consultant > "The interface makes it easy to manage contacts, track sales opportunities, and automate tasks without a steep learning curve." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106205) JC Jen C. Registrar > "We have to have 2 fields for email addresses because the blue print Email field doesn't flow into the Project." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6860248) KS Katie S. Adminstrative Manager > "Being able to have certain project limited in view and scope to certain team members has been very good for client confidentiality." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106583) JR Johan R. Tutor > "Claritysoft CRM is a little 'clunky' when it comes to data entry and data creation." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389) DJ David J. President > "I am able to see my sales pipeline potential and create action steps to achieve closer of new accounts." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106395) MH Monica H. Inside Sales > "I feel the Claritysoft program is very very indepth and that there are almost too many features, in that lots do not get used." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106228) JK Josh K. Sales Manager > "Overall, I like ClaritySoft, but I have had to get far more creative with building out the quote templates than I ever thought I would." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457) JA Jared A. Growth Marketing - UX Lead Synoptix Software > "Certain reporting features, including dashboards, felt a little restrictive." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106558) CM Chasity M. Admin Asst > "It works quickly, is updated often, and provides support as needed." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7117488) VR Verified Reviewer Supply and Operations Manager > "The mobile app is still very lackluster, as well as the mobile version of the site, although much improved, still has limited functionality." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869007) VR Verified Reviewer Academic Tutor > "Mostly positive, as it has allowed me to keep track of all the profiles and be able to maintain detailed notes on them." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869042) JA Jared A. Growth Marketing - UX Lead Synoptix Software > "The PDF Quotation feature is also very finicky." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106558) OE Oscar E. Medical technicians > "It is super helpfull and convenient keeps all my task organized and my customer information in one place" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106198) RR Rob R. New Member Engagement Coordinator > "The import/export tools can be a little difficult to work with." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106293) SF Seth F. Medical Service Representative > "It’s a very effective tool that makes my job as a service rep much simpler and less time consuming." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106314) MC Martin C. Academic Private Tutor > "There is too many buttons." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106260) JD John D. Sales Manager > "I can order everything and see all my customers in one setting and it is very easy to make the orders." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106285) RT Russell T. Chief Revenue Officer > "Dashboards - I don't think they are great when I compare to other CRM's I have used and also my clients use." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7108189) NM Nikki M. Business development > "It is a great way to get all of my clients in an easy manageable way!" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699) MD Matthew D. Director > "Exporting lists is also somewhat inconsistent" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106627) JS Jessica S. Admin > "Claritysoft CRM is beyond satisfactory when it comes to client database management and general workflow automation." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649) MF Michele F. Marketing > "There seems to be limitations for filtering data between multiple modules. " [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868966) MH Monica H. Inside Sales > "I learned alot of new tips on how to stay better organized with reminders, tasks, etc. " [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106228) TT Trey T. Sales Rep > "It can be a little tedious to add account names when you put in the activity you are working on ." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6841953) HL Henry L. Tutor > "I find it pretty straightforward to use and the information is generally well organized for what I do." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166588) TT Trey T. Sales Rep > "I don’t like having to jump out of creating a new opportunity to add a new contacts information to an account ." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6841953) MO Mariia O. Sales > "Super easy and excellent tool to track the progress and all the leads, customers, accounts." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106184) ED Evan D. Tutor > "Organization of information/accounts isn't the easiest to navigate" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107391) JB Jillian B. Territory Manager > "Easy to navigate, filter data, and find accounts!" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166412) OE Oscar E. Medical technicians > "Crashes/and slow to load on times" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106198) KB Kevin B. Academic and Test Prep Tutor > "Claritysoft has been a total upgrade versus the other softwares I’ve tried, and the flexibility is also a life saver." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106357) NQ Naved Q. Sales Engineer > "The layout was not simple or user friendly." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7168247) NM Nikki M. Business development > "it adds so much value to my marketing campaigns!" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699) MP Michael P. Vice President Commercial Banking > "I personally found Salesforce a bit overwhelming for the client based that I had to manage. " [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869031) JK Josh K. Sales Manager > "I like that ClaritySoft is affordable, especially on a per-user basis." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166457) WS Wendy S. Strategic Account Specialist > "Not really sure how to use it properly and we have been trained at my company." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107318) GC George C. Attorney- Owner > "The Claritysoft support was able to easily explain the additional things I needed." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106249) Camilla O. head of creative and design and marketing specialist > "it kept having issues with intergrations." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868881) CM Chayeane M. Account Executive - Wire Sales > "I appreciate all the updates they continue to implement in order to give users a better and more effective experience." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106180) GC George C. Attorney- Owner > "The only other issue is my fault, I wish that I would use it more." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106249) BS Beth S. Marketing & Design > "I also must add in here the ability to create advanced reports based on our company's unique needs to this list. Because of Claritysoft, I..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___5086250) FC Foy C. business solutions consultant > "lovely, I absolutely hate the new program that we are using and wish that we were still using clarity soft" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868889) DF Davina F. Business Operations Manager > "The system is much more intuitive than the overwhelming Zoho and Salesforce." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106229) JC Jen C. Registrar > "It has been a frustrating switch from our old database." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6860248) DW Dawna W. Systems Specialist > "Always reliable and can access from anywhere! If I have ever run into an issue, customer support is always there to help!" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106190) WS Wendy S. Strategic Account Specialist > "mediocre. " [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107318) BG Britany G. Associate Director > "On top of that, the product has exceeded expectations in both quality and performance." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106200) AK Ari K. Energy Consultant > "I was unhappy with their attitudes to be honest." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106208) JP John P. General manager > "For the price we're paying and how much we've customized it, I would say we're pretty satisfied and considering staying around for a good..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7110317) DB Diane B. Operations Support Specialist > "too much wasted real estate in a window for short data fields." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6160778) DS Darlene S. Owner > "We don't use many of the marketing features, but what we do use works great." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106414) VP Vedang P. Sales and Operations Strategist > "No Mapping option as well as no Route planning option as well." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6161930) GC George C. Attorney- Owner > "It makes for an easy follow-up that my business deals are going as planned." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106249) CD Christian D. Director of Strategic Partnerships > "Not enough documentation is available to use the crm on mobile devices" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6313655) JR Johan R. Tutor > "The way they organized the tabs was useful for being able to access information, while not overloading everything into one screen." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106389) Camilla O. head of creative and design and marketing specialist > "it kept having issues with intergrations." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6868881) TM Thomas M. Implementation Specialist > "The user friendly interface is extremely easy to use. If any problems ever occur, it is very easy to contact someone for assistance." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___4649071) PC Peter C. Operations Manager > "Navigation isn’t very intuitive, buttons and menus are difficult to tap accurately, and some features that work fine on the desktop version..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166594) HR Heidi R. Business Development > "The ease of use and clarity of the screens and layout." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___3185358) PG Paul G. VP > "The only negative is that you can't click on an attached file and have it previewed." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7166428) JS Jessica S. Admin > "Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649) VR Verified Reviewer Supply and Operations Manager > "The mobile app is still very lackluster, as well as the mobile version of the site, although much improved, still has limited functionality." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869007) Mandi H. Office Manager > "I use Claritysoft daily and love how simple it is to navigate and enter new information. Plus, I do not have to bother any coworkers while..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7182253) ED Evan D. Tutor > "Organization of information/accounts isn't the easiest to navigate" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107391) NM Nikki M. Business development > "It is a great way to get all of my clients in an easy manageable way!" [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7173699) MP Michael P. Vice President Commercial Banking > "I personally found Salesforce a bit overwhelming for the client based that I had to manage. " [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___6869031) CM Chayeane M. Account Executive - Wire Sales > "I appreciate all the updates they continue to implement in order to give users a better and more effective experience." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106180) WS Wendy S. Strategic Account Specialist > "mediocre. " [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7107318) JS Jessica S. Admin > "Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses..." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106649) AK Ari K. Energy Consultant > "I was unhappy with their attitudes to be honest." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7106208) CM Chasity M. Admin Asst > "It works quickly, is updated often, and provides support as needed." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___7117488) DM David M. Account Executive > "How sometimes I look something up in the crm, and the answer I needed wouldn't show up because of a specific symbol." [See full review](https://www.capterra.com/p/123868/Claritysoft-CRM/#Capterra___4648945) [View Reviews](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) Manish C. Microsoft Admin > "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945) VR Verified Reviewer Analyst > "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) Andrea L. Innovation Manager > "It provides a centralized view of customers, invoices, transactions, and business data, making it easier to manage day-to-day operations efficiently." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186953) Zakaria G. AQA > "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833) RS Radha S. Legal Assistant > "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MG Matt G. Director > "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) Blake A. IT Technician > "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) Christopher V. Human Relations > "No system is perfect, and if anyone tells you Dynamics 365 doesn't have a dark side, they're either selling it to you or they haven't actually had to manage it...." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Christopher V. Human Relations > "With Dynamics, they can track a high-value lead, update a pipeline forecasting model, and review financial compliance metrics without ever truly leaving their..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Blake A. IT Technician > "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated person..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) Blake A. IT Technician > "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent view..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) VR Verified Reviewer CEO > "Sometimes it becomes slow and there are random bugs with invoicing and bank sync." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930) VR Verified Reviewer Sales Specialist > "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474) AV Arne V. Controller > "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974) RS Radha S. Legal Assistant > "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) JP Jonathan P. Digital Content Specialist > "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) KA Khyan A. Manager > "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) VR Verified Reviewer Analyst > "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) Christopher V. Human Relations > "You deploy exactly what you need to secure your current objectives be it Sales, Finance, or Supply Chain and scale up the architecture as your footprint expands." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Breanna G. Onboarding Coordinator > "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050) SS Sarita S. Lead software engineer > "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307) MG Matt G. Director > "Functionality and many of the issues still exist, which makes it difficult to use and navigate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) CT Cameron T. IT Service Desk Analyst > "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024) MG Matt G. Director > "I find Dynamics licenses and cost of maintenance are still very expense for the value provided." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) KA Khyan A. Manager > "From a value perspective, it can feel expensive if you’re not fully utilising the features." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) RS Radha S. Legal Assistant > "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MS Martina S. VP > "It often feels like a system built for administrators rather than everyday users." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264) LB Lucas B. IT Service Desk Analyst > "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) BL Byron L. Software Developer > "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689) EW Emma W. Assistant Manager > "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966) EI Eva I. business process analyst > "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) LB Lucas B. IT Service Desk Analyst > "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) Breanna G. Onboarding Coordinator > "Training new staff on it is difficult." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050) VR Verified Reviewer Analyst > "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) JK Josie K. Realtor > "Had some security glitches and I was not able to easily retrieve my lost password and get into my account" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807) JP Jonathan P. Digital Content Specialist > "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) JS Jack S. Finance Director > "It can feel heavy for teams that only need basic functionality." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372) VR Verified Reviewer Full Stack Developer > "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819) ZB Zakaria B. Sales rep > "The interface can be unintuitive at times, requiring extra effort to navigate and customize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807) KA Khyan A. Manager > "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) EI Eva I. business process analyst > "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) MB Matt B. Senior Software Engineer at JEOL USA > "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410) CD Christian D. Manager > "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) ML Mike L. Global Head of Product Development > "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227) AB Andrew B. Used Parts Assistant Manager > "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641) KA Khyan A. Manager > "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) MG Matt G. Director > "I also find the reporting is atrocious." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) DF Denika F. Customer service > "The synching sometimes was off and made it different to find my saved stuff." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) TY Teresa Y. Project Manager > "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195) SK Shamsher K. Vertical Head > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206) VR Verified Reviewer designer > "Solution costs can be somewhat steep, especially for small organizations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667) MW Mateja W. Consultant > "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) Junaid E. National IT Manager > "performance can sometimes lags if not optimized correctly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) KM Karl M. CISO > "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356) JrmC Jérôme C. Data analyst > "The solution is light and not customizable enough" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499) DR David R. Innovation director > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060) MW Mateja W. Consultant > "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) VR Verified Reviewer Owner > "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383) MM Musa M. Software Developer > "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) RR Rachid R. business development manager > "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898) JP Jose P. Senior Editos > "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695) SS Sophie S. Operations Manager > "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988) KA Kalli A. Instructor > "Could be a little time consuming first couple of times you use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742) MT Mary T. President > "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212) RG Rne G. Sales > "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356) Sebastian P. Chief Marketing and Customer Experience > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818) MJ Monica J. Financial Analyst > "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452) AS Ajay S. Recruitment Manager > "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) MG MARIE G. Accountant > "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481) AV Alexandra V. People Business Partner > "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) RAL ROSA ARLEIA L. GERENTE > "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007) Eric N. CRM Consultant > "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275) FARES H. Accoutant > "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830) KA Khyan A. Manager > "From an SDR lens, the biggest win is visibility and structure in the sales pipeline." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) MTA Md Tabrez A. Senior Associate > "Sometimes the performance goes wrong, otherwise, all is good." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6581390) AV Alexandra V. People Business Partner > "Outside the lag from being overly customized, the refreshed system now works more efficiently and seamlessly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) Masud R. owner > "One potential downside of Dynamics 365 is its complexity, which can require significant training and expertise to fully utilize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6211646) Dixit V. Support Engineer > "Dynamics 365 has been a valuable asset for our business." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6491623) DY Deniz Y. Software Developer > "You have to really invest some tutorial for using 100% of the features which I still can't." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4721856) CD Christian D. Manager > "However, I'm hopeful that it will get to that point with further investment from Microsoft." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) SH Shane H. accounts > "Some users also feel that they are paying for features they don't need or use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4774867) TF Tayo F. Consultant > "Dynamics 365 has been a valuable asset for our business." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6442219) VR Verified Reviewer Administration > "Having to pay a fee, as I am unemployed" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5019728) Cristian S. Especialista en marketing > "Learning the platform and tools required a strong investment at the beginning, the results were immediate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5061217) RM Renaud M. CCO > "It was ok, but I fund the software to be too cumbersome to use efficiently" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3727185) RW Ray W. Senior Consultwnt > "Great product to be honest, many different modules. But very good user interface but can be costly for implementation." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7045356) Zakaria G. AQA > "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833) VK Victor K. Freelencer > "Its user-friendly interface and robust features have significantly enhanced our overall efficiency and collaboration." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6165236) AL Andre L. Program Manager > "First, the interface is a bit clunky and unorganized." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6240848) VH Victor H. CEO > "Microsoft Dynamics has the applications a lot of companies use these day, which makes it easy to interact with them." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6076038) JM Justus M. Freelancer > "User interface: Some users may find the user interface of Dynamics 365 to be less intuitive or user-friendly compared to other platforms." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542) SB Saurabh B. Area Sales Manager > "Interface is good for PC as well as Mobile." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4299995) JM Justus M. Freelancer > "Additionally, some users may find the user interface to be less intuitive compared to other platforms." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542) Blake A. IT Technician > "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) GN Gabriel N. Senior accounting officer > "This version, at least the one used by us, is lacking the following: 1. ability to integrate with other software 2." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5089251) JP Jonathan P. Digital Content Specialist > "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) VR Verified Reviewer IT Infrastructure analyst > "Integration: Integrating Dynamics 365 CRM with other systems or third-party applications can be challenging, especially if there is no out-of-the-box integration..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4595262) ML Mike L. Global Head of Product Development > "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227) MM Mary M. Business Development > "integration with some social media like whatsapp is missing" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5049456) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) MS Manmohan S. Manager > "The software requires some technical expertise to set up and integrate with other systems, which may not be feasible for some businesses." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4603124) RD Raymond D. Client service Agent > "Ever since I have started using Dynamic 365, this program has made my work has been easier to use and more time efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509336) CW Cavan W. SDR Leader > "Mostly ok, frustrating and hard to keep up to date." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6588751) AS Adefemi S. Customer service representative > "I like it’s an all round application that makes tasks easy." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6838572) KP Karen P. Quality Engineer > "Changes to the out the box version can be difficult to make" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6008735) NR Nilisha R. Compensation specialist > "Very easy to use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7100537) VR Verified Reviewer Principal > "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125) WL Warren L. General Manager > "Dynamics, like the rest of the Office package, is easy to use and very easy to pickup for someone who's never used it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6687899) DT Doreen T. Service Manager > "Also, it is easy to get overwhelmed by all the options." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5084994) LD Linus D. Marketing Director > "Dynamics 365 has a significant customer support players, and this resolves challenges that occur." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366881) IN Isaiah N. Digital sales manager > "Its customer support is slow at times and one is forced to wait for long" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6009377) TW Toshia W. Owner > "It has a amazing support system build in." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6103696) RC Ryan C. Operations Manager > "Expensive but all good until there is an issue as customer support won't help" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6038713) Mirza S. Software Tester > "I used it mostly for gathering user info and for managing tickets about production incidents, after taking a few days to get used to it, it was very helpful in my..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3526685) JP Jesus P. IT MANAGER > "Technical support was difficult and implementation was difficult" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#SoftwareAdvice___5048967) AC Anil C. Educator > "Provides personalized connected service and better support across channels. " [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4842375) VR Verified Reviewer App integrations specialist > "Poor support on mac." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6224751) [View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/) ## User interface [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/) 4.50 (256) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) 4.37 (5,858) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Claritysoft CRM Top features 24/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/123868/Claritysoft-CRM/#features) Dynamics 365 18/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/157279/Dynamics-365/#features) ### Recognition Claritysoft CRM Best Value CRM Software (2023)  Best Value CRM Software (2022)  No recognitions have been awarded to Dynamics 365 ### Deployment & support Claritysoft CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dynamics 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Claritysoft CRM - By Claritysoft - Located in United States - Founded in 2010 Dynamics 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $29/month Price $20/month 4.2 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/123868-152373/Claritysoft-CRM-vs-HubSpot-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $50/month Price $20/month 4.3 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365) [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $29/month Price $25/month 4.2 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-123868/Salesforce-vs-Claritysoft-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $50/month Price $25/month 4.3 Features 4.4 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $29/month Price $14/month 4.2 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123868-155928/Claritysoft-CRM-vs-Zoho-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $50/month Price $14/month 4.3 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365) [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $29/month Price $7/year 4.2 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/123868-204998/Claritysoft-CRM-vs-Bigin-by-Zoho-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) $50/month Price $31.1/month 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365) [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $29/month Price $250/month 4.2 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/123868-210630/Claritysoft-CRM-vs-Kylas) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $50/month Price $7/year 4.3 Features 4.5 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/157279-204998/Dynamics-365-vs-Bigin-by-Zoho-CRM) [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $29/month Price $14.99/month 4.2 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123868-178819/Claritysoft-CRM-vs-EngageBay-Marketing) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) $50/month Price Contact vendor for pricing 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-157279/NetSuite-vs-Dynamics-365)