# Compare Stripe vs ROLLER 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Stripe and ROLLER based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/123889-164715/Stripe-vs-ROLLER --- # Stripe vs ROLLER Features and Cost Comparison Last updated April 22nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: StripeROLLER2/4 selected [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.6 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) [## Stripe](https://www.capterra.com/p/123889/Stripe/)[4.6 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [3,354 reviews](#user-reviews) Positive 3,111 Neutral 119 Negative 124 [## ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment ME Based on [146 reviews](#user-reviews) Positive 121 Neutral 11 Negative 14 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 23,599 reviews from payment processing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Missing features Feature ratings Data Security 4.6 Online Payments 4.7 Payment Fraud Prevention 4.5 Debit/Credit Card Processing 4.6 Expense Tracking NA 68%Fit Missing features Feature ratings Data Security 4.7 Online Payments 4.2 Payment Fraud Prevention 4.3 Debit/Credit Card Processing 3.0 Expense Tracking NA User satisfaction User satisfaction 4.6 User reviews[3,354](https://www.capterra.com/p/123889/Stripe/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.3 Customer support 4.2 User satisfaction 4.2 User reviews[146](https://www.capterra.com/p/164715/ROLLER/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.0 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Stripe is used by online retailers, SaaS companies, marketplaces, AI companies, platforms, crypto businesses, creator economy platforms, and global enterprises. Best for ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. ## User reviews Pros & cons VR Verified Reviewer Owner Operator > "As a freelancer, it is fantastic to be able to assign services, automatically allow my clients to pay for them, and even allows me to utilize retainer situations." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7120966) Ashish T. Owner > "My experience has been disappointing. While the platform works well initially, the risk management and compliance process can result in sudden account closures..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7130367) LS Louis S. CTO > "What I appreciate the most is the developer-friendly API and the extensive documentation, which makes integration straightforward, whether you're handling one-off..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7155140) OE Olu E. Complaince Manager > "However, as a business grows, the lack of personalized, high-touch support and the creeping costs of add-on services are the only things that would make me glance..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7128114) BB Bree B. Adv Ops Coordinator > "It’s a reliable and flexible payment platform that works well for processing donations and online transactions. While there is a bit of a learning curve with more..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7124008) Ashish T. Owner > "My account was closed on Feb 28, 2025, and even after more than a year, my available balance has not been released. Despite multiple follow-ups, including..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7130367) SP Sonu P. Systems Analyst > "One of the biggest advantages is the developer-friendly setup and flexible API integrations, which make customization and automation much easier for growing..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7152529) VR Verified Reviewer Student > "The flat-rate transaction fees can become quite expensive as my sales volume grows, and I wish there was more room to negotiate rates." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7125616) VR Verified Reviewer Student > "It is a reliable, all-in-one ecosystem that has allowed me to scale my business from a simple mobile reader to a full retail setup." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7125616) MK Maksim K. Manager > "Unfortunately, the Remittance Emails are garbage because they don’t indicate which deposits are included in the email so I have to guess." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7110950) VR Verified Reviewer Owner > "It handles credit card payments efficiently, offers useful reporting tools, and provides a secure way to process transactions." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7113704) KS Katherine S. Paralegal > "Fund holding has a long wait time and transactions are not resolved quickly for anywhere between 7 and 14 days." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7098128) MK Maksim K. Manager > "The support have also been surprisingly responsive to issues that we encounter and the customer portal allows customers to make payments without having to leave..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7110950) MK Maksim K. Manager > "The syncing between the website and the module can be very inflexible at times, which is frustrating." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7110950) OE Olu E. Complaince Manager > "Global Reach: The ability to accept 135+ currencies and automatically handle VAT/Tax calculations (via Stripe Tax) is a lifesaver for international scaling." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7128114) ZJ Zakau J. Landlord > "Overall, I pay a yearly subscription for stripe that is nothing compared to the value I get for their payment processing platform." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7090237) Dante B. Owner > "Integration with other tools allows me to easily add payments seamlessly into websites and other software without hurting my brand." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7077205) VR Verified Reviewer Student > "I also find it frustrating that getting a live person on the phone for technical support can be difficult during busy weekend hours." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7125616) JO Joy O. Team Member > "It helps me to accept payments smoothly, track transactions easily and manages invoices without stress." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7102933) RM Rodel M. Founder > "However, things took a frustrating turn when Stripe suddenly labeled our business as "high risk" without providing any evidence and placed an indefinite hold on..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6492826) SC Scott C. Director of Ecommerce > "Stripe has been a great payment processor for our online training platform, seamlessly integrating with WooCommerce and WooCommerce subscriptions, allowing us to..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6853883) AB Anna B. Kinesiologist > "Stripe takes a fee off of the transactions which decreases my revenue." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7138793) MH Matthew H. Tutor > "The ability to customise invoices with branding is a strong advantage and helps maintain a professional appearance." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7129014) MJ Meg J. Owner-instructor > "I do not like that there are multiple separate accounts with the same name under my business's Stripe account." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7081786) SP Stephanie P. American accent coach > "It does what I need it to do, and I like that I can accept various payment methods and allow customers to pay in their local currency." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7132046) EP Eugene P. Chief Operating Officer > "I have two streams of revenue but it is not letting me consolidate both streams" [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7147652) Jayme V. Owner > "Payment links, hosted checkout pages, and simple product setup allow you to start selling almost immediately." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7122152) CP Candace P. Director of HR > "For example, if we have to manually resend an invoice to a client, we are unable to add any body to that email, the client just receives the invoice." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6814426) Craig B. Managing director > "We like how we can intergrate stripe with our accounting software allowing clients to pay by debit card or credit card direct from their invoice." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7036786) Luke R. Marketer > "I run digital ads for multiple Fortune 500 clients and this couldn’t be further from true, and honestly not sure how any of my invoices would give this idea to..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6858648) OE Olu E. Complaince Manager > "Seamless Integration: Whether you are using a "no-code" solution or building a custom API, Stripe is the easiest platform to plug into your business." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7128114) PS Paul S. Software Engineer > "Stripe can be expensive, especially for international transactions with currency conversions." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7080810) VR Verified Reviewer Owner > "The setup is straightforward, and the dashboard is clean and simple to navigate, which makes managing transactions, payouts, and customer info stress-free." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7133574) CM Caitlin M. Editor > "The payment fees are similar to other payment processors, although they do add up." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7148023) LS Louis S. CTO > "It strikes a great balance between ease of use for non-technical users and flexibility for developers. Despite the fee structure and occasional support delays,..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7155140) KW Kate W. Office Manager > "The fees can be high especially when using payment options such as Klarna or similar companies. When handling refunds it can be a hit." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6858353) OP Oleg P. financial analyst > "Irish American financial services company, that encrypts credit cards and other method on payments, works great for international payments" [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7127397) VR Verified Reviewer Ceo > "One time i messed up on a set up and it took awhile to hear back but i do understand business is business and takes time to reach out." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7119648) Jayme V. Owner > "Stripe has made it possible for me to launch and test multiple digital products without needing a complicated financial setup or a full development team." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7122152) BP Bianca P. Owner > "My only complaint with Stripe is when they updated their customer portal and it was a little harder to navigate than the original." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7015354) MK Maksim K. Manager > "It works pretty well and accepts ACH and credit cards with minimal configuration and the funds are deposited every day." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7110950) DR Dan R. Developer > "I don't like some of the fees being higher for handling multiple stripe managed accounts (for example when running a marketplace platform)" [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7042866) JM James M. Sales Representative > "The interface is sleek and I am sure about where my money goes each time. When paying using a credit card via Stripe, the whole experience seems seamless as..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7128013) Ashish T. Owner > "Account closures and fund holds are a major concern." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7130367) SG Shea G. Counselor > "They link with CarePatron, another excellent software, which allows me to manage all self-pay patient in one easy to use platform." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7130958) Amber L. Owner > "I needed to be able to accept payments at vendor shows and stripe isn't the best option for that." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7018708) MH Matthew H. Tutor > "Highly customisable invoices, including the ability to add branding and logos" [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7129014) Dante B. Owner > "In addition, their handling of my recent dispute has given me little faith in using tools like them." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7077205) SP Sonu P. Systems Analyst > "Mobile access is also strong, allowing teams to monitor payments and activity on the go." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7152529) JM James M. Sales Representative > "Their customer service is not helpful in case anything happens." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7128013) BN Bill N. Senior Financial Accountant > "Further, Stripe reporting allows us to reconcile our credit card payments with ease." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7130225) HE Holly Elizabeth É. Yoga Instructor > "The webpages are a little "busy" visually and the payments take around 5 -7 days to arrive in my bank account." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6798783) Amber L. Owner > "Stripe's APIs and customization options are really impressive, allowing me to provide an easy checkout experience for my customers." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7018708) Ryan P. SPEECH LANGUAGE PATHOLOGIST > "Unfortunately, with stripe, you’re going to incur processing fees. Either the patient pays them or you do." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7104883) SP Sonu P. Systems Analyst > "For businesses handling online sales, the platform offers excellent value for money considering the reliability, scalability, and range of features available." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7152529) EP Eric P. ERP Supervisor > "Some of the advanced features were not intuited by our team as quickly as we'd hoped, either." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7166314) KL Kaleena L. Sr. Communications Consultant > "It supports various ways to pay for goods or services and its encrypted system is trustworthy and reliable." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7077085) FC Frank C. Owner > "We were dealing with fraudulent credit card disputes for almost $50K in charges and they did not help at all." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6871416) EB Emma B. Financial Controller > "My overall experience with Stripe is positive, the software successfully collects payments and automatically pays-out into the bank account at regular intervals." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7091165) VR Verified Reviewer Artist Painter > "Any idiot would know that that setting should be a given. How on earth did they expect me to know first of all that I made a sale and second, where to send my..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7033700) VR Verified Reviewer Vice President > "Stripe directly integrates with all of our fundraising systems, making it easy to accept credit cards for donations, merch, or any other revenue stream." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7067279) Mailen G. Self-employed > "One thing I liked least is that customer support can sometimes take longer than expected to respond." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7158510) MH Matthew H. Tutor > "It handles card payments smoothly and makes it easy to send invoices and payment links to clients." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7129014) PP Peter P. administrator > "use verified methods such as PAYPAL, GOPAY and other payment gateways because Stripe and Klarna are maximally incompetent." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6418675) Jack I. Head of IT Development > "Simplicity in its design, rich in features for managing payment processing, invoicing and more." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7095368) ZF Zach F. Staff Accountant > "It was challenging to find the reporting options as a new user." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7113374) Simon F. Director > "We’re currently using it successfully to collect payments form clients via a payment portal." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7096050) Konstantin P. CEO > "When first time I was trying to find information about how much does it cost it was hard." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7145281) Jayme V. Owner > "The dashboard is clean and intuitive, making it easy to track payments, refunds, and customer activity without feeling overwhelmed." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7122152) VR Verified Reviewer Artist Painter > "What happened was Stripe charged me – $14.66 for a dispute fee and my bank charged me – $38.00 overdraft fee." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7033700) Dan J. COO > "Love Stripe's vast array of connectivity for use as payment processor for platforms that don't have other options." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7115479) VR Verified Reviewer Artist Painter > "Needless to say, I have decided to flush Stripe down the toilet and resume using PayPal to set up my checkout pages." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7033700) ZF Zach F. Staff Accountant > "The platform works great in combination with Foundant CommunitySuite so that payments are automatically processed." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7113374) EP Eugene P. Chief Operating Officer > "Feel like I am kept hostage of Stripe as a result of the SaaS tool we chose to use." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7147652) Jayme V. Owner > "However, for most founders launching digital products or services, the core functionality is accessible and reliable without needing extensive development..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7122152) ED Eri D. Founder > "Overall there is not another payment processor that I would go with, especially for the space that I'm in." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7160032) DJ Daniel J. SDR > "Stripe was able to link with our payroll app (remote) they were able to offer me the ability to connect my Bancolombia account and receive my payroll." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6810145) PP Peter P. administrator > "they only rob sellers of money! if you own an e-shop, don't even think about this payment gateway, and if you have one, end the cooperation as soon as possible,..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6418675) HJ Happiness J. Computer Software Engineer > "It contains a software development kit that enables me to safely receive payments, it gives me options to make payments to businesses and anywhere, and it makes..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6783467) Leah G. Detailer > "What a confusing slow mess of a product with a terrible app to boot. If you don’t receive payments through them regularly they will put your entire account on..." [See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6389851) [View Reviews](https://www.capterra.com/p/123889/Stripe/reviews/) ME Maddison E. Events Coordinator > "The ability to identify payments linked to specific bookings and guest accounts, track spending over time, and issue refunds easily..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) DC David C. Managing Director > "It’s horrifically overpriced. Plus should have the ability like GoCardless to run membership Direct Debits in a super easy way, so as..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011169) FS Fitria S. Tourism Attraction > "The platform is stable, the schedule-based setup makes peak/off-peak ticketing straightforward, and managing parties, capacity, and..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) TJ Tish J. Manager > "After a year it deleted the membership accounts and we had to get all members to re-enlist therefore losing a good portion of our..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7112505) FS Fitria S. Tourism Attraction > "Adding Price Rule support (or an equivalent) to Legacy, plus a bit more flexibility in promo conditions and email-template..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) Alistair C. Founder CEO > "ROLLER started as a promising, well-supported solution, but the decline in customer success and the way basic tools are locked behind..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) ME Maddison E. Events Coordinator > "These tools became essential in the post-COVID environment, where managing guest bookings, capacity, and queues became more important..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) Alistair C. Founder CEO > "There are other platforms where these “premium” features are included as long as you’re using their system, which makes ROLLER’s..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) JJ Jacob J. Remote Manager > "Secure platform, simple to adopt and use, customization in product listing and party packages, reasonable payment processing rates..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) BT Brin T. Guest Services Coordinator > "The only gripe I have is debit transactions on memberships - sometimes people get visa debit confused with credit cards and this..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396) SM Shweta M. Events Coordinator > "Having bookings, guest details, and transactions in one system improves visibility and reduces manual follow-ups." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) FS Fitria S. Tourism Attraction > "Impact: Sites remaining on Legacy Checkout cannot apply the new Price Rule logic, which may lead to inconsistent promo handling..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) ME Maddison E. Events Coordinator > "With continued improvements, particularly around event management and their food and beverage systems, we can see ourselves running..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) FS Fitria S. Tourism Attraction > "The main friction is promotions: the newest Price Rule works only on Progressive Checkout, which creates inconsistency for sites that..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) KH Kimberly H. Corporate Director of Administration > "One of the standout features is its ease of use—both staff and management quickly adapted to the system with minimal training, which..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017274) MM Mike M. Owner > "The reporting is very challenging - for example, if I want to check our staff's gratuities for the night, it will show me every..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6855277) AN Amanda N. CFO > "I like the digital tickets and the ability to book events online." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) Alistair C. Founder CEO > "Customer success has basically disappeared. Where we once had responsive help, our customer success managers now often go completely..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) IM Ian M. General manager > "Makes our online bookings alot easier especially around parties and group booking, accounts are very easy to interpret and see" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016599) SM Shweta M. Events Coordinator > "Occasional system lag and delayed syncing also impact front-desk efficiency during peak hours." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) Mason Y. Sr. IT Systems Analyst > "The support team is knowledgeable and helpful, and I appreciate how ROLLER has expanded its support options over time, making it..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664) JG Jasna G. Ticketing Services Manager > "Fixed confirmation email template, inability to fully customise to a single event series or product" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6380938) AF Aleaha F. Call center manager > "I liked the fact you're able to issue gift cards virtually, the customer support is nice as well." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011350) JM Joshua M. Operations Manager > "Reporting… a lot does not make sense, and can be difficult to pull what Relevant info is needed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011215) Mason Y. Sr. IT Systems Analyst > "The team is forward-thinking, and while there are occasional growing pains as the company scales, the overall value and long-term..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664) AS Abrar S. Charitable Finance and Compliance Manager > "Gift card tracking is not accurate." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014461) CP Carrie P. General Manager > "Its easy to navigate, the side bar makes it easy to find where you wabt to go and get back to where you were, its also easy to add..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014572) AN Amanda N. CFO > "It does not calculate sales tax accurately." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) JF Jay F. Director > "The money I saved in transactions from using Stripe off set the monthly cost of Roller which came with additional benefits." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478) JP John P. director > "Promised membership would be great for our business but it doesn't work in our environment." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018694) FS Fitria S. Tourism Attraction > "I love how easy it is to organise peak and off-peak tickets—fast edits, clear schedule, consistent pricing." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) OH Oliver H. Director > "The pricing has now got to a level where we are seriously having to question if it remains value for the business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) JJ Jacob J. Remote Manager > "It is nice to have access to these tools from any device, but mobile friendliness needs to be addressed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) ME Maddison E. Events Coordinator > "This was a feature we were expecting last season, but unfortunately, it wasn’t implemented successfully." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) ME Maddison E. Events Coordinator > "Over the years of using Roller, we've seen a significant improvement in one-on-one support and account management." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) CW Cameron W. Director > "Operating a Trampoline Adventure Park, this was catastrophic to our business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) AH Alexis H. Coordinator, Tour Scheduling > "We love the flexibility it gives for our team to go in and change things as needed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014319) JJ Jacob J. Remote Manager > "Venue Manager is NOT mobile friendly." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) JF Jay F. Director > "Overall I'm very happy with Roller as its allowed us to have complete control all in one package, where as previously we used..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478) HL Heather L. Owner > "We still aren't sure how we will make it work and I think it will cost us some customers because it is hard on the check out side." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) OH Oliver H. Director > "it good but now so expensive we are reviewing our systems as we expand into new sites and products" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) TA Teresa A. General Manager > "On the backend, it is a nightmare, especially with reports." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7012716) CO Cameron O. Owner > "Its an all in one software that runs my whole business, it does everything I need it to do and its easy to use and learn for new staff" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011204) HV Haseeb V. Online Operations > "Lack of scheduling." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011271) CW Cameron W. Director > "Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) HL Heather L. Owner > "The new progressive checkout is causing us lots of stress." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) IK Ihsan K. Supervisor > "UI and accessibility makes it easier to improve standards and understand customer needs/wants" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6379912) MS Madison S. Assistant Manager > "Customer support tells us to try the "help page" or "try googling it" but we have read numerous online posts and watched several how..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015) LP Luisa P. Entrepreneurs > "Customer service is also very good, and the online checkout interface is very appealing." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227) AD Angie D. Owner > "Fee too high, can not block American express and we need to email about our problems (this is really not good for people with bad..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6375712) BT Brin T. Guest Services Coordinator > "It has been so easy to train other staff on how to use and I always direct new hires to the training videos and help articles." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396) JW Jon W. Financial Controller > "It doesn't currently integrate with Quickbooks so all entries must be bought manually into the software." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6362190) AN Amanda N. CFO > "The customer facing side of this works better than our old system. " [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) JW Jared W. District Manager > "It was a horrible transition." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016873) OH Oliver H. Director > "The ease of use of the system for both current and historic data." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) HL Heather L. Owner > "I find roller much more difficult to use that other software we have used." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) SR Shannon R. Operations Manager > "The Roller user interface and the customer support are good." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016590) HL Heather L. Owner > "It has been a mostly negative experience for myself, my team, and many of my customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) RC Reon C. VP of Strategic Planning > "Overall, ROLLER has been a reliable and effective solution for managing our operations." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7019760) HL Heather L. Owner > "I don't always feel sorry for my employees that are using it all the time." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) OH Oliver H. Director > "Managing the bookings is relatively stress free ." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) LS Lisa S. all of the above > "is can be extremely frustrating at times although I do like the simplicity of navigating it there are still a lot of kinks and errors..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165048) PM Patty M. Assistant General Manager > "Also, the training videos are a huge assistance." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015074) WH Wanwisa H. Operations > "sometimes the report was show inaccurate with the sale number and amount revenue." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6150231) LP Luisa P. Entrepreneurs > "The possibilities, usability, and customer support are truly outstanding." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227) MT Max T. Centre Manager > "The customer search system can be poor and not find customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6159030) Alistair C. Founder CEO > "Day-to-day operations are fine once everything is configured." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) JV Jennifer V. Operations Manager > "The online site can not be customized for customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6158583) EP Elisabeth P. Gift Store and Guest Services Manager and Senior Manager > "I really enjoy the easy to use nature of the POS machine and vending manager for all my staff." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018619) MH Michelle H. Front entrance staff > "Great. But sometimes the end of day money doesn’t balance through roller even though manually it is correct" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450) SB Steve B. General Manager > "Great customer service, the system is obviously built with business success in mind." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7065082) GM Greg M. director of education > "The fields on forms are not very smart." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6361740) SM Shweta M. Events Coordinator > "What I liked most about ROLLER is its all-in-one functionality." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) AC Amaiah C. Assistant General Manager > "There are many features that just seem basic to have that the software has yet to develop." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6149635) HS Heather S. Director of Operations > "The implementation is great and super helpful. " [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7140726) MH Michelle H. Front entrance staff > "It often freezes when it needs updating in the middle of the day" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450) HS Heather S. Director of Operations > "We do love how it's simple." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7140726) MS Madison S. Assistant Manager > "We were told that Roller would be 10 times easier than our previous system and that has been a total lie." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015) CW Cameron W. Director > "Easy user interface face / platform, Unbelievable personalized support, Great value." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) SF Sue F. manager > "the fees and lack of contact with a human" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6191899) [View Reviews](https://www.capterra.com/p/164715/ROLLER/reviews/) ## User interface 4.60 (3,354) [ROLLER](https://www.capterra.com/p/164715/ROLLER/) 4.20 (146) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit ACH Payment Processing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Stripe 21/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/123889/Stripe/#features) ROLLER Top features 26/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/164715/ROLLER/#features) ### Recognition Stripe is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to ROLLER ### Deployment & support Stripe Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ROLLER Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Stripe - By Stripe - Located in United States - Founded in 2009 ROLLER - By ROLLER Software - Located in Australia - Founded in 2010 ## Popular Comparisons [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Contact vendor for pricing Price $0.29 4.5 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal) [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.20 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Contact vendor for pricing Price $0.29 4.1 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164715-207944/ROLLER-vs-PayPal) [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) vs 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(3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Contact vendor for pricing Price $0/month 4.5 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/123889-275802/Stripe-vs-Square-Point-of-Sale) [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) vs [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Contact vendor for pricing Price $99/month 4.5 Features 4.2 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/123889-157492/Stripe-vs-Fattmerchant-Payments-Online) [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) vs [Nomod](https://www.capterra.com/p/176749/Nomod/)[4.81 (356)](https://www.capterra.com/p/176749/Nomod/reviews/) Contact vendor for pricing Price $1one time 4.5 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/123889-176749/Stripe-vs-Nomod) [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) vs [Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[4.59 (919)](https://www.capterra.com/p/212826/Google-Pay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/123889-212826/Stripe-vs-Google-Pay) [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) vs [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.72 (683)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Contact vendor for pricing Price $36/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/123889-162588/Stripe-vs-HoneyBook) [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) vs [PaySimple](https://www.capterra.com/p/146664/PaySimple/)[4.47 (298)](https://www.capterra.com/p/146664/PaySimple/reviews/) Contact vendor for pricing Price $69.95/month 4.5 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/123889-146664/Stripe-vs-PaySimple)