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Global businesses of every size—from new startups to public companies—use Stripe’s software to accept payments and manage their businesses online.
Child care centers, daycares, preschools, after school programs, enrichment programs and camps of all sizes and structures.
Stripe is one of the top 2 payment gateways that we recommend our eCommerce clients. The feedback from them is always positive and they often thank us for recommending it to them.
Their customer support staff must have been working with incomplete information from the beginning. Perhaps because their product is bad, or because their staff is overworked and/or poorly trained.
The best aspects for by business were the reliability, payment experience (for customers) and that Stripe provides better value for money.
Be warned that if you don't use your stripe account for a while you will have to reverify your account with your ID which can be annoying.
Our experience with Stripe has been excellent, from the ability to test sample payments to activating our customers' subscription payments. I am very happy with this as a payment portal.
I am upset with myself for not setting up Stripe sooner- I missed out on a lot of income from photography prints.
Its been pretty good, even when implementing or having some questions about how it works on some case scenarios they were pretty supportive and easy to reach even on rare hour schedules.
They can ruin your buiness and refund customers for no reason at all check comments all of the web Im not the only business they did this to.
It is easy to use and you do not need to have software knowledge. If you need additional help, tech support is just wonderful to work with.
The one thing that I dislike about the software is that in the beginning, I made a few mistakes that I can't correct due to money being attached.
The customer service is amazing. I called with questions and the girl was so nice and helpful.
Recently, it has been having system errors. The parents are not able to submit payments if the system is down.
I love the fact that everything I need from parents and employees is all in one place. Also, when I need assistance, technical assistance is always available to help in a friendly manner.
When the parents call to complain that they cannot contact someone to ask questions on registration with TE. A customer service should be available for parents.
My overall experience has been pretty good. Customer service has been helpful when I needed it.
They do a lot of updates that sometimes interrupt service but they do them at off hours.
Guy: Hi, my name is Guy. I am the director of a small consulting firm. And I would give Stripe 5 out of 5. So Stripe actually was the first way that we set up to have any kind of credit card payments. So prior to Stripe, we just would invoice customers, and a lot of our customers still do just pay by bank transfer on invoice. But when we're selling smaller ticket items, tickets for events and things like that, yeah, we really needed something, and that's something with Stripe. We looked at a few different solutions. I can't honestly remember what they were because Stripe is probably the most popular in terms of what my friends and business partners would have recommended. And it is just so simple to set up and also to manage. There's lots of different options in there, but, yeah, a pretty easy implementation. So getting started with Stripe, obviously you get into financial details, so you've got to have all your bank accounts and VAT number in the UK, at least, set up. But, yeah, getting started was pretty straightforward, pretty simple. And then integrating with our other products like Xero for accounting was really important as part of that. So I would say, yeah, getting set up was fairly straightforward, but there's certainly a process you need to go through, but Stripe helped me through that. So if you're thinking of getting Stripe, I'd definitely check with the customers that you're hoping to get paid by if they understand it and are happy with it. I mean, that was one of our reasons for choosing it because we knew many people would be. But yeah, you need to be clear what options you're offering your customers. And then other than that, it's just getting onboarded with it, understanding how it works, when you are going to get paid, and setting up those terms within the software. But as I say, Stripe walk you through a lot of that stuff and there's lots of really helpful guides for it.
Jeni H.: I'm Jeni, I work at Kendal at Oberlin. We have a preschool onsite and it's called Kendal Early Learning Center, and we are a retirement community that has a preschool inside of it and we do an intergenerational program with the residents that live here on campus, and the community members that have families and children that are preschool age, and I would give Tuition Express a four out of five stars. Before Tuition Express we were using Excel sheets for each family, and it wasn't working because there wasn't a system in place to remind families to do their tuition payments. So it was just an Excel sheet and the director would go around and remind people that their tuition payment was due, and it would take a long time to collect it and then record it in the Excel sheet, so Tuition Express has really helped us with that, where it's easy to collect, we're not running around begging people for money, and it also helps us keep our records in a timely manner. We chose Tuition Express because I'd used it before in a different program and it was easy to use, so I was familiar with it and that's why we chose it. It was very easy to get started with Tuition Express, we just had to have the families fill out a form and then enter it into the system, and it was super easy and saved a lot of time. I would recommend Tuition Express because it's easy, it saves you time, and in today's day and age when you need to do things quickly and multitask quickly it's very easy to set it up and get started.
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