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Global businesses of every size—from new startups to public companies—use Stripe’s software to accept payments and manage their businesses online.
iControl's Alcohol Payment solution gives peace of mind to chain retailers, alcohol distributors, independent retailers, and alcohol suppliers.
Stripe is one of the top 2 payment gateways that we recommend our eCommerce clients. The feedback from them is always positive and they often thank us for recommending it to them.
Their customer support staff must have been working with incomplete information from the beginning. Perhaps because their product is bad, or because their staff is overworked and/or poorly trained.
The best aspects for by business were the reliability, payment experience (for customers) and that Stripe provides better value for money.
Be warned that if you don't use your stripe account for a while you will have to reverify your account with your ID which can be annoying.
Our experience with Stripe has been excellent, from the ability to test sample payments to activating our customers' subscription payments. I am very happy with this as a payment portal.
I am upset with myself for not setting up Stripe sooner- I missed out on a lot of income from photography prints.
Its been pretty good, even when implementing or having some questions about how it works on some case scenarios they were pretty supportive and easy to reach even on rare hour schedules.
They can ruin your buiness and refund customers for no reason at all check comments all of the web Im not the only business they did this to.
The times I have communicated with staff they were friendly and great at customer service.
The fully automated lack of a live person is frustrating to no end. The process itself requires too much set up and not enough accountability on behalf of Icontrol.
One of our customers uses it. They like it so we like it.
There is no option to review the file for errors before processing.
With easy set-up for retailers, quick support and ease of payment processing, This platform is one that we will be recommending more in 2022 to our retailers.
The file submission format is time consuming and error prone. The website is uninformative.
The reporting features on this system are very clean and easy to understand, which makes monthly reconciliation a breeze.
It's a pain in the butt self generating invoices on the software when they're done elsewhere as well.
Guy: Hi, my name is Guy. I am the director of a small consulting firm. And I would give Stripe 5 out of 5. So Stripe actually was the first way that we set up to have any kind of credit card payments. So prior to Stripe, we just would invoice customers, and a lot of our customers still do just pay by bank transfer on invoice. But when we're selling smaller ticket items, tickets for events and things like that, yeah, we really needed something, and that's something with Stripe. We looked at a few different solutions. I can't honestly remember what they were because Stripe is probably the most popular in terms of what my friends and business partners would have recommended. And it is just so simple to set up and also to manage. There's lots of different options in there, but, yeah, a pretty easy implementation. So getting started with Stripe, obviously you get into financial details, so you've got to have all your bank accounts and VAT number in the UK, at least, set up. But, yeah, getting started was pretty straightforward, pretty simple. And then integrating with our other products like Xero for accounting was really important as part of that. So I would say, yeah, getting set up was fairly straightforward, but there's certainly a process you need to go through, but Stripe helped me through that. So if you're thinking of getting Stripe, I'd definitely check with the customers that you're hoping to get paid by if they understand it and are happy with it. I mean, that was one of our reasons for choosing it because we knew many people would be. But yeah, you need to be clear what options you're offering your customers. And then other than that, it's just getting onboarded with it, understanding how it works, when you are going to get paid, and setting up those terms within the software. But as I say, Stripe walk you through a lot of that stuff and there's lots of really helpful guides for it.
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