# Compare Stripe vs Amazon Pay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Stripe and Amazon Pay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/123889-247554/Stripe-vs-Amazon-Pay

---

# Stripe vs Amazon Pay Features and Cost Comparison

Last updated April 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

StripeAmazon Pay2/4 selected

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.6 (3,335)](https://www.capterra.com/p/123889/Stripe/reviews/)

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (152)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

[## Stripe](https://www.capterra.com/p/123889/Stripe/)[4.6 (3,335)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [3,335 reviews](#user-reviews)

Positive

3,094

Neutral

118

Negative

123

[## Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (152)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [152 reviews](#user-reviews)

Positive

144

Neutral

6

Negative

2

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 23,127 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Missing features

Feature ratings

Data Security

4.6

Online Payments

4.7

Payment Fraud Prevention

4.5

Debit/Credit Card Processing

4.6

Expense Tracking

NA

73%Fit

Missing features

Feature ratings

Data Security

4.7

Online Payments

4.7

Payment Fraud Prevention

4.6

Debit/Credit Card Processing

4.6

Expense Tracking

NA

User satisfaction

User satisfaction

4.6

User reviews[3,335](https://www.capterra.com/p/123889/Stripe/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.2

User satisfaction

4.6

User reviews[152](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Stripe is used by online retailers, SaaS companies, marketplaces, AI companies, platforms, crypto businesses, creator economy platforms, and global enterprises.

Best for

Not provided by vendor

## User reviews

Pros & cons

VR

Verified Reviewer

Owner Operator

> "As a freelancer, it is fantastic to be able to assign services, automatically allow my clients to pay for them, and even allows me to utilize retainer situations."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7120966)

Ashish T.

Owner

> "My experience has been disappointing. While the platform works well initially, the risk management and compliance process can result in sudden account closures and..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7130367)

BB

Bree B.

Adv Ops Coordinator

> "It’s a reliable and flexible payment platform that works well for processing donations and online transactions. While there is a bit of a learning curve with more..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7124008)

OE

Olu E.

Complaince Manager

> "However, as a business grows, the lack of personalized, high-touch support and the creeping costs of add-on services are the only things that would make me glance..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7128114)

VR

Verified Reviewer

Student

> "It is a reliable, all-in-one ecosystem that has allowed me to scale my business from a simple mobile reader to a full retail setup."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7125616)

Ashish T.

Owner

> "My account was closed on Feb 28, 2025, and even after more than a year, my available balance has not been released. Despite multiple follow-ups, including..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7130367)

VR

Verified Reviewer

Owner

> "It handles credit card payments efficiently, offers useful reporting tools, and provides a secure way to process transactions."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7113704)

VR

Verified Reviewer

Student

> "The flat-rate transaction fees can become quite expensive as my sales volume grows, and I wish there was more room to negotiate rates."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7125616)

MK

Maksim K.

Manager

> "The support have also been surprisingly responsive to issues that we encounter and the customer portal allows customers to make payments without having to leave..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7110950)

CP

Candace P.

Director of HR

> "For example, if we have to manually resend an invoice to a client, we are unable to add any body to that email, the client just receives the invoice."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6814426)

OE

Olu E.

Complaince Manager

> "Global Reach: The ability to accept 135+ currencies and automatically handle VAT/Tax calculations (via Stripe Tax) is a lifesaver for international scaling."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7128114)

MK

Maksim K.

Manager

> "Unfortunately, the Remittance Emails are garbage because they don’t indicate which deposits are included in the email so I have to guess."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7110950)

VR

Verified Reviewer

Vice President

> "Stripe directly integrates with all of our fundraising systems, making it easy to accept credit cards for donations, merch, or any other revenue stream."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7067279)

KS

Katherine S.

Paralegal

> "Fund holding has a long wait time and transactions are not resolved quickly for anywhere between 7 and 14 days."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7098128)

Dante B.

Owner

> "Integration with other tools allows me to easily add payments seamlessly into websites and other software without hurting my brand."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7077205)

MK

Maksim K.

Manager

> "The syncing between the website and the module can be very inflexible at times, which is frustrating."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7110950)

JO

Joy O.

Team Member

> "It helps me to accept payments smoothly, track transactions easily and manages invoices without stress."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7102933)

ZJ

Zakau J.

Landlord

> "Overall, I pay a yearly subscription for stripe that is nothing compared to the value I get for their payment processing platform."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7090237)

SC

Scott C.

Director of Ecommerce

> "Stripe has been a great payment processor for our online training platform, seamlessly integrating with WooCommerce and WooCommerce subscriptions, allowing us to..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6853883)

VR

Verified Reviewer

Student

> "I also find it frustrating that getting a live person on the phone for technical support can be difficult during busy weekend hours."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7125616)

DJ

Daniel J.

SDR

> "Stripe was able to link with our payroll app (remote) they were able to offer me the ability to connect my Bancolombia account and receive my payroll."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6810145)

RM

Rodel M.

Founder

> "However, things took a frustrating turn when Stripe suddenly labeled our business as "high risk" without providing any evidence and placed an indefinite hold on..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6492826)

MH

Matthew H.

Tutor

> "The ability to customise invoices with branding is a strong advantage and helps maintain a professional appearance."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7129014)

AB

Anna B.

Kinesiologist

> "Stripe takes a fee off of the transactions which decreases my revenue."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7138793)

SP

Stephanie P.

American accent coach

> "It does what I need it to do, and I like that I can accept various payment methods and allow customers to pay in their local currency."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7132046)

MJ

Meg J.

Owner-instructor

> "I do not like that there are multiple separate accounts with the same name under my business's Stripe account."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7081786)

Jayme V.

Owner

> "Payment links, hosted checkout pages, and simple product setup allow you to start selling almost immediately."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7122152)

Luke R.

Marketer

> "I run digital ads for multiple Fortune 500 clients and this couldn’t be further from true, and honestly not sure how any of my invoices would give this idea to..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6858648)

Craig B.

Managing director

> "We like how we can intergrate stripe with our accounting software allowing clients to pay by debit card or credit card direct from their invoice."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7036786)

PS

Paul S.

Software Engineer

> "Stripe can be expensive, especially for international transactions with currency conversions."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7080810)

OE

Olu E.

Complaince Manager

> "Seamless Integration: Whether you are using a "no-code" solution or building a custom API, Stripe is the easiest platform to plug into your business."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7128114)

KW

Kate W.

Office Manager

> "The fees can be high especially when using payment options such as Klarna or similar companies. When handling refunds it can be a hit."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6858353)

VR

Verified Reviewer

Owner

> "The setup is straightforward, and the dashboard is clean and simple to navigate, which makes managing transactions, payouts, and customer info stress-free."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7133574)

VR

Verified Reviewer

Ceo

> "One time i messed up on a set up and it took awhile to hear back but i do understand business is business and takes time to reach out."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7119648)

OP

Oleg P.

financial analyst

> "Irish American financial services company, that encrypts credit cards and other method on payments, works great for international payments"

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7127397)

BP

Bianca P.

Owner

> "My only complaint with Stripe is when they updated their customer portal and it was a little harder to navigate than the original."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7015354)

Jayme V.

Owner

> "Stripe has made it possible for me to launch and test multiple digital products without needing a complicated financial setup or a full development team."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7122152)

DR

Dan R.

Developer

> "I don't like some of the fees being higher for handling multiple stripe managed accounts (for example when running a marketplace platform)"

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7042866)

MK

Maksim K.

Manager

> "It works pretty well and accepts ACH and credit cards with minimal configuration and the funds are deposited every day."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7110950)

Ashish T.

Owner

> "Account closures and fund holds are a major concern."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7130367)

JM

James M.

Sales Representative

> "The interface is sleek and I am sure about where my money goes each time. When paying using a credit card via Stripe, the whole experience seems seamless as..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7128013)

Amber L.

Owner

> "I needed to be able to accept payments at vendor shows and stripe isn't the best option for that."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7018708)

SG

Shea G.

Counselor

> "They link with CarePatron, another excellent software, which allows me to manage all self-pay patient in one easy to use platform."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7130958)

Dante B.

Owner

> "In addition, their handling of my recent dispute has given me little faith in using tools like them."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7077205)

MH

Matthew H.

Tutor

> "Highly customisable invoices, including the ability to add branding and logos"

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7129014)

JM

James M.

Sales Representative

> "Their customer service is not helpful in case anything happens."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7128013)

AH

Andrew H.

Software Developer

> "It help store to take credit card, handling users payment informations and get paid quickly."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7057933)

HE

Holly Elizabeth É.

Yoga Instructor

> "The webpages are a little "busy" visually and the payments take around 5 -7 days to arrive in my bank account."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6798783)

BN

Bill N.

Senior Financial Accountant

> "Further, Stripe reporting allows us to reconcile our credit card payments with ease."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7130225)

Ryan P.

SPEECH LANGUAGE PATHOLOGIST

> "Unfortunately, with stripe, you’re going to incur processing fees. Either the patient pays them or you do."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7104883)

Amber L.

Owner

> "Stripe's APIs and customization options are really impressive, allowing me to provide an easy checkout experience for my customers."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7018708)

FC

Frank C.

Owner

> "We were dealing with fraudulent credit card disputes for almost $50K in charges and they did not help at all."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6871416)

KL

Kaleena L.

Sr. Communications Consultant

> "It supports various ways to pay for goods or services and its encrypted system is trustworthy and reliable."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7077085)

VR

Verified Reviewer

Artist Painter

> "Any idiot would know that that setting should be a given. How on earth did they expect me to know first of all that I made a sale and second, where to send my..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7033700)

EB

Emma B.

Financial Controller

> "My overall experience with Stripe is positive, the software successfully collects payments and automatically pays-out into the bank account at regular intervals."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7091165)

PP

Peter P.

administrator

> "use verified methods such as PAYPAL, GOPAY and other payment gateways because Stripe and Klarna are maximally incompetent."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6418675)

MH

Matthew H.

Tutor

> "It handles card payments smoothly and makes it easy to send invoices and payment links to clients."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7129014)

VH

Vanessa H.

Owner

> "Unfortunately, my overall experience with Stripe has been very disappointing. While the product is easy to use, the lack of reliable merchant support,..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6845169)

Jack I.

Head of IT Development

> "Simplicity in its design, rich in features for managing payment processing, invoicing and more."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7095368)

VJ

Vershley J.

IT Consultant

> "Some functionalities like subscriptions can be extremely tricky to setup due even for simple scenarios."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6810029)

Simon F.

Director

> "We’re currently using it successfully to collect payments form clients via a payment portal."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7096050)

ZF

Zach F.

Staff Accountant

> "It was challenging to find the reporting options as a new user."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7113374)

Jayme V.

Owner

> "The dashboard is clean and intuitive, making it easy to track payments, refunds, and customer activity without feeling overwhelmed."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7122152)

Konstantin P.

CEO

> "When first time I was trying to find information about how much does it cost it was hard."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7145281)

Dan J.

COO

> "Love Stripe's vast array of connectivity for use as payment processor for platforms that don't have other options."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7115479)

VR

Verified Reviewer

Artist Painter

> "What happened was Stripe charged me – $14.66 for a dispute fee and my bank charged me – $38.00 overdraft fee."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7033700)

ZF

Zach F.

Staff Accountant

> "The platform works great in combination with Foundant CommunitySuite so that payments are automatically processed."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7113374)

VR

Verified Reviewer

Artist Painter

> "Needless to say, I have decided to flush Stripe down the toilet and resume using PayPal to set up my checkout pages."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7033700)

Suresh K.

Senior Business Executive

> "overall a very smooth and friction free product, you can issue refunds to customers cards easily as well but yes quite expensive for small business."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7067678)

PP

Peter P.

administrator

> "they only rob sellers of money! if you own an e-shop, don't even think about this payment gateway, and if you have one, end the cooperation as soon as possible, it..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6418675)

Jayme V.

Owner

> "However, for most founders launching digital products or services, the core functionality is accessible and reliable without needing extensive development..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7122152)

Leah G.

Detailer

> "What a confusing slow mess of a product with a terrible app to boot. If you don’t receive payments through them regularly they will put your entire account on hold..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6389851)

HJ

Happiness J.

Computer Software Engineer

> "It contains a software development kit that enables me to safely receive payments, it gives me options to make payments to businesses and anywhere, and it makes..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6783467)

JZ

Jessica Z.

Owner

> "I was not able to refund my customers with my account as it capped me at withdrawing 1.5k."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6421873)

NF

Niccolò F.

Cofounder, CTO

> "The user portal in which you can create your products, set up discount codes and coupons, personalize subscriptions etc. is really useful and it allows to set up..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6379282)

AE

Aaron E.

Partner

> "Stripe allowed us to process payments efficiently, but it didn’t stand out, leading us to switch to another system."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6491758)

VR

Verified Reviewer

Ecommerce Developer

> "It allows you to create buy buttons, subscriptions, invoices and everything you need to run an online business directly from the dashboard, it even has an API in..."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6619171)

KM

Khalid M.

Cloud Architect and Fullstack Developer

> "Even worse, my customers’ refunds are now at risk due to this account closure, and there has been no assistance or clarity from Stripe's support team."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___6572768)

Jackie S.

Self-employed

> "From a new concept to Bluetooth devices, your financial project has a payment processing system tailored for you with Stripe."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7002748)

AR

Alex R.

Project Estimator

> "While stripe is great, it can be very annoyed when it strikes frequently your account."

[See full review](https://www.capterra.com/p/123889/Stripe/#Capterra___7074565)

[View Reviews](https://www.capterra.com/p/123889/Stripe/reviews/)

Ambrecia M.

Dock Worker

> "Overall, you can choose to from any option and they save your information so next time you purchase off of Amazon you don't have to..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___7067646)

MW

Mateja W.

Consultant

> "It does not offer as many customization options for payment flows as some specialized payment gateways, which could limit flexibility for..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

Abhishek P.

Associate Developer

> "Amazon Pay is helping a lot in making payments of utility bills, getting reminders of bills, and providing good cashback and coupons as..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6646601)

CK

Chigurupati K.

Student

> "The dislike about Amazon pay is that it does not have a separate application to make a payment, whenever we have to use Amazon pay we have..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4884288)

NP

Narender P.

Customer Support Officer

> "To make instant payment and get most useful rewards like discount offers on each deals and rewards on each transactions, easy interface..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6614077)

PS

Panneer S.

system admin

> "Some users have reported occasional technical issues, such as slow loading times or payment failures"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6617230)

PM

Priyanka M.

NA

> "It also serves as a digital wallet and I could do recurring payments for subscriptions, mobile payments etc."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

TK

Taylor K.

Engineer

> "Amazon Pay cannot interact with PayPal which can sometimes cause an inconvenience."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746)

MW

Mateja W.

Consultant

> "It's very flexible with a large number of payment options, and that is why it is accepted on very many third-party sites for their..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

AD

Aryan D.

Web developer

> "They haven’t provided any particular app you have to visit amazon shopping app to use it and it lags to sometimes"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972)

AN

Ankita N.

Student

> "I purchase a lot of things using Amazon pay and also occassionally perform topup recharges and it has hardly caused me any problem."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763)

MA

Mia A.

Recruitment Coordinator

> "I can't think of anything I dislike - would be good if they gave an option of customising the payment plan length."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6693850)

AD

Aryan D.

Web developer

> "Friendly Ui of the app, doesn’t charge any fees for recharges and provides options for paying different bills"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972)

VB

Vittal B.

Chief Product and Strategy Officer

> "The reporting dashboard is fairly basic."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6855886)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "Amazon Pay is quick, nearly fail-proof and very easy to use. Plus it offers tons of cashback, especially if you own a Amazon Pay co-branded..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417)

EC

Emanuel C.

Author

> "For repeating supporters, we needed a hack."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

EC

Emanuel C.

Author

> "We’ve noticed a significant reduction in cart abandonment since we switched to using Amazon Pay."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

PM

Priyanka M.

NA

> "I discovered that it is sometimes hard to reach out to customer care support."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "It's been my most used wallet for over 4 years now, and I love the convenience, speed and security that it offers"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417)

BP

Balabadhruni P.

Studenr

> "Additionally, we are unable to use Amazon Pay Wallet to make any offline payments through QR code to any merchant."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5043251)

MC

Mohamed C.

Lecturer

> "Amazon Pay is best known for its universality and simplicity; its features to track orders via visible steps and payments solutions or..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

PM

Priyanka M.

NA

> "Provides limited international support; hence, I could not recommend it to all my relatives and friends."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

AB

Angelica B.

University Intern

> "The integration of Amazon Pay across various websites allowed us to have a consistent payment experience, making our purchases easier and..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4804959)

MC

Mohamed C.

Lecturer

> "What I did not like is their FAQ based support: there is no human or in-person support who can handles your payment experience."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

MT

Michael T.

Owner

> "The situation in which I’ve found Amazon Pay most useful is when buying products from Amazon or related platforms in foreign countries."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6330779)

MC

Mohamed C.

Lecturer

> "One more thing, their policies are too strict, particularily for beginners; the fact that increases waiting time for payouts."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

Souleymane D.

Training assistant

> "Amazon, in my opinion, offers many advantages by simplifying the payment process through the automation of payment information input...."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4979076)

AS

Aryan S.

Web Developer

> "Amazon pay wallet features are very limited, if you have money in your wallet then you can only used those money for shopping, recharges,..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3800552)

RP

Raju P.

Online Support Engineer

> "The overall experience of using Amazon pay is it provides Simplified UI for a safe, secure and detailed payment solution for when it comes..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5076006)

AP

Aditya P.

Software Engineer

> "The functionality of the Amazon Pay wallet are extremely limited; if you have money in your wallet, you can only use it for purchases,..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4602976)

MA

Mia A.

Worker

> "It’s easy to use and you can use it like apple pay, it makes the transactions for the things you want to buy easy"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6851414)

SP

Sanganagouda P.

Assistant Professor

> "Unable to link multiple bank accounts to a single Amazon Pay account and does not offer support for cryptocurrency payments."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4719924)

EC

Emanuel C.

Author

> "It’s convenient and secure and could be easily paired with our WooCommerce setup."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

KB

Kristi B.

CEO

> "Sometimes not as seamless as it could be (extra logins, etc)"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029)

LD

Laura D.

Medical Coder

> "Amazon Pay saves all my address and card information for fast, easy transactions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6557639)

VM

Vunnam M.

IT Trainee

> "Everything is left unorganised and the app is very slow."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535)

CW

Christine W.

Accounts

> "it's very convenient payment and offer a secure way to make online purchase"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6860778)

Ananthu Krishnan S.

Senior RPA Developer

> "Due to lot of features included , the UI is bit confusing and can't remember where is particular option can be found."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4752301)

EC

Emanuel C.

Author

> "The trust in the Amazon brand is really what helps with conversions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

Raj K.

DGM (Marketing)

> "After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3647414)

CK

Chigurupati K.

Student

> "Amazon pay has different benefits to use like it is very convenient to use. And have multiple payment options. And integrated to many other..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4884288)

JG

Joanna G.

Hotel posta

> "I don’t like that may not be available in all countries"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6031092)

TK

Taylor K.

Engineer

> "Amazon in itself is a worldwide known company so I enjoy that I can trust using Amazon Pay for my transactions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746)

VM

Vunnam M.

IT Trainee

> "I can say it is the worst payments app interface."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535)

AN

Ankita N.

Student

> "I use Amazon pay mostly for gift card payments and it's amazing."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763)

AS

Akash S.

Quality Assurance Engineer

> "I just faced an issue sometimes when app crashes"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4912024)

PM

Priyanka M.

NA

> "The rewards and discounts make it my go-to payment method with additional benefits."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

AM

Augustine M.

Health worker

> "Does not work in all places around the world you would use the account in developed countries only"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3527859)

Mohammed A.

Article Assistant

> "It is super convenient for all types of payments from metro to flight tickets."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968)

Shaunak P.

Data Platform Engineer

> "This makes is slower that the other competitors which comes as independent app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4489424)

Paul D.

creative services director

> "It's so convenient to use Amazon Pay, I have all of my credit cards saved into the account, automatic login, and the user interface is easy..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6310822)

Sumegha A.

Founder Director

> "I could never work out how to use it as a stand alone pay app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3601050)

MK

Manjot K.

Credit Counsellor

> "It is fast, convenient, and works well with my Amazon account."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6859007)

Ganisetti U.

Student

> "They are having some minor issues using Amazon pay."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4611740)

VR

Verified Reviewer

Student

> "It is easy to use for consumers who already have an amazon account along with providing a secure option for online payments."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6768188)

VR

Verified Reviewer

student

> "The software is fantastic, but the one thing I don't like about it is that not every merchant offers it."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4613811)

Mohammed A.

Article Assistant

> "Overall experience with Amazon pay has been very good as normal user as well as a business person, because of its integration with other..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968)

IG

Ian G.

Owner

> "Incredibly difficult to interact with Amazon Pay Support."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4219141)

MW

Mateja W.

Consultant

> "This is due to its ease of use and the simple process of customers paying using Amazon details."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

VR

Verified Reviewer

Software engineer

> "one thing I dislike is that we can not make UPI paymnets through our amazon pay balance."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3497712)

Aditya S.

Test Engineer

> "it is secure, fast and reliable and it is available on many sites, both national and international."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6697332)

Jason D.

General Manager

> "End users sometimes experience issues with certain card types/ banks that are international"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3244047)

JH

Junaid H.

CEO

> "A safe and secure digitial wallet app for day to day use."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6753333)

VR

Verified Reviewer

QA Architect

> "Wallet balance can't be added back to bank account"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3417442)

KB

Kristi B.

CEO

> "One click ordering and payment is awesome and Amazon has a lot of brand loyalty— another simple option for customer check out."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029)

VR

Verified Reviewer

Market Planning Manager

> "Customers visiting my shop who are not Amazon users won't have this seamless experience"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3486413)

Aditya S.

Test Engineer

> "It's worldwide availability is also one of the good thing about it."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6697332)

WK

William K.

President

> "Amazon as a processor is nothing to write home about."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3395848)

[View Reviews](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

## User interface

4.60 (3,335)

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)

4.63 (152)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Stripe

Top features

21/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/123889/Stripe/#features)

Amazon Pay

9/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/247554/Amazon-Pay/#features)

### Recognition

Stripe is recognized as a top-rated tool in 5 Capterra Shortlist reports

Amazon Pay is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Stripe

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Amazon Pay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Stripe

-   By Stripe
-   Located in United States
-   Founded in 2009

Amazon Pay

-   By Amazon Web Services
-   Located in United States
-   Founded in 2006

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4.6

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Features

4.6

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[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.63 (152)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

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Ease of Use

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Features

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4.5

Ease of Use

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Features

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4.5

Ease of Use

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Features

4.1

4.5

Ease of Use

4.3

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Contact vendor for pricing

4.5

Features

4.5

4.5

Ease of Use

4.6

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$25/month

4.5

Features

4.4

4.5

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