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Fundraisers that want to save more time, raise more funds, and do more good.
Small & mid-size nonprofits. Pricing: Up to 2,500 records - $45/mo, Up to 5,000 records - $60/mo, Up to 10,000 records - $75/, Up to 20,000 records - $90/mo. 10% Discount if paid yearly (all plans).
I also love that it is web based so I can access it remotely. Overall I am very pleased with the software and feel you get an amazing product for a very reasonable price.
Their billing policies are draconian, the back end is terrible and the front end user experience is so ugly an uncustomizable compared to industry peers.
We've been very, very happy with Bloomerang. This software is light years ahead of what we had, and the fact that it integrates with DonorSearch is amazing.
A downside - Reports are still confusing at times, needing so many steps and not fully understanding how to use the drop downs, or what they mean to pull the report I need.
Great for communicating with supporters and donor management. Good customer service and helpful articles/videos if you run into problems or have questions.
The lack of an event tracking feature. It is also frustrating that all mass communications are embedded as interactions.
It was easy to learn after having used a variety of other databases (Salesforce, Raiser's Edge, Donor Perfect, Apricot). I am happy with the flexibility in reporting.
The automated surveys could be revised. I wish you could edit them because the lapsed one has offended some donors so we have stopped using it.
Logical functionality, most bang for the buck, superb customer service, ease of reporting, simplicity of gift upload, great synchronization with other vendors (Constant Contact and We Pay).
There are so many other features that could be included that would make this star star product but sadly they are missing.
Generous free trial period, helpful initial startup pointers, intuitive and easy to set up and use, fast and robust reporting, secure cloud hosting, great value.
The UI is probably the worst thing about it. It has a very out-dated look compared to a lot of newer website applications.
It is also flexible so that you can easily customize it to work for your own context. Their customer support is amazing; it is personal and responsive.
All the questions and problems I have had have been dealt with via their knowledge base, online training documentation and videos and their periodic online group training sessions.
The program is very mature and has almost every feature that you would need as a non-profit. There is good documentation and support is excellent from LGL.
This is in part due to a multi-audience setup and limit on the number of available contacts in Mail Chimp - which is a problem with Mail Chimp and not entirely due to LGL.
Jennry R.: Hi, my name is Jenny. I'm director of Donor Relations. I would give Bloomerang a five out of five, and for more reviews like this, click below. Before we adopted Bloomerang, we were using a software that did not show a timeline. It was very difficult in donor relations to not be able to see what our giving history and interactions were with a donor year over year. It was not user-friendly for creating reports. It was just hard to pull information about individuals. We decided to go with Bloomerang because it does show a very clear timeline very easily. It's a very user-friendly system. People don't need a lot of training in order to know how to use it and it is much easier to do reports and much easier to see the relationships that exists among our constituents. We adopted Bloomerang seven years ago. It's honestly a little bit hard to remember what it was like to get started. I do remember that we adopted it right after we were completing an auction. Bloomerang really made it pretty easy for us. I don't remember that it was a particularly difficult process to be onboarded with Bloomerang. Then we were just good to go as soon as the new fiscal year started. We shifted over entirely to Bloomerang. Anybody who's thinking about Bloomerang, I would encourage you to call some of the Bloomerang references and just really talk to people about the experiences that they've had. I would also encourage you, if you're going to purchase Bloomerang, to go ahead and pay for the phone support. The technical support at Bloomerang is absolutely what I love the most about Bloomerang. They are nice, they are helpful, and they will stay with me as long as I need them to help me figure out whatever situation I have that I need their help with. This could be in creating reports or cleaning up individuals, how to send a particular kind of communication. They are super, super helpful. So for that, that is why I give Bloomerang a five out of five, just being able to call and speak to somebody who can help me solve my problems.
Ellie B: My name is Ellie. I am the Director of Development and Operations. I give Little Green Light, a three from a scale of one to five. For more ratings like this, please click below. Before Little Green Light, we had an Excel spreadsheet, which is a really unprofessional way to keep donor data. So there was no way to track movement or to add comments in a sensible way. We chose Little Green Light because it is one of the most affordable CRMs on the market. And a lot of nonprofits had recommended the program to us to use. Transferring data from a spreadsheet to a CRM is always a little challenging, but once we got the data into Little Green Light, it wasn't terribly difficult to learn. And I found the customer support really helpful. If you are considering Little Green Light, my recommendation's to you are to use the integrations to the fullest, so that may include Constant Contact or Stripe. Having those third-party applications connected to your database will make your life a lot easier.
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