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Small & mid-size nonprofits. Pricing: Up to 2,500 records - $45/mo, Up to 5,000 records - $60/mo, Up to 10,000 records - $75/, Up to 20,000 records - $90/mo. 10% Discount if paid yearly (all plans).
Txt2Give exists to break down giving barriers and make giving easy for any organization to quickly and securely accept donations.
Logical functionality, most bang for the buck, superb customer service, ease of reporting, simplicity of gift upload, great synchronization with other vendors (Constant Contact and We Pay).
There are so many other features that could be included that would make this star star product but sadly they are missing.
Generous free trial period, helpful initial startup pointers, intuitive and easy to set up and use, fast and robust reporting, secure cloud hosting, great value.
The UI is probably the worst thing about it. It has a very out-dated look compared to a lot of newer website applications.
It is also flexible so that you can easily customize it to work for your own context. Their customer support is amazing; it is personal and responsive.
All the questions and problems I have had have been dealt with via their knowledge base, online training documentation and videos and their periodic online group training sessions.
The program is very mature and has almost every feature that you would need as a non-profit. There is good documentation and support is excellent from LGL.
This is in part due to a multi-audience setup and limit on the number of available contacts in Mail Chimp - which is a problem with Mail Chimp and not entirely due to LGL.
One of the customers rep has been super helpful and available when questions arise. We've had multiple users comment on how easy it was to register and donate through the platform.
If the cause isn't set up correctly on the front end, it will not allow members to contribute at all. We found that they will get confused and then give up, which is lost revenue.
The cost is amazing and we can use it for so many different appeals. Everyone in my office was excited to use this product he have now used in for 4 different events.
The only negative to the software is how it shows up on the screen. Once new people post donations, the old ones are removed.
I like the easy of use, the dashboard data and the customer service is outstanding.
Frankly, we have seen nothing that could be considered a negative.
I love how quick and responsive the Support team are to the changing needs of our non profit.
The lack of customization for the initial text response after a donor texts GIVE.
Ellie B: My name is Ellie. I am the Director of Development and Operations. I give Little Green Light, a three from a scale of one to five. For more ratings like this, please click below. Before Little Green Light, we had an Excel spreadsheet, which is a really unprofessional way to keep donor data. So there was no way to track movement or to add comments in a sensible way. We chose Little Green Light because it is one of the most affordable CRMs on the market. And a lot of nonprofits had recommended the program to us to use. Transferring data from a spreadsheet to a CRM is always a little challenging, but once we got the data into Little Green Light, it wasn't terribly difficult to learn. And I found the customer support really helpful. If you are considering Little Green Light, my recommendation's to you are to use the integrations to the fullest, so that may include Constant Contact or Stripe. Having those third-party applications connected to your database will make your life a lot easier.
Jonah G.: Hey, my name's Jonah. I'm a business development manager. I rate Txt2Give, four out of five, and for more views like this click below. When we were reviewing softwares for this particular solution, we were looking for a platform that provided us a texting to donate option, that would allow us to customize the look, feel, and workflow of the experience, so that we could provide an optimized experience for our clients/donors. We didn't find any options other than Txt2Give that gave us the flexibility to accomplish this and that's why we chose Txt2Give. So Txt2Give provides great integration options with many different payment processors, including our main payment processor, which is made for a direct transaction reception and connection with any financial institutions. So, because Txt2Give gave us the option to work with our existing partners, and because Txt2Give gave us the option to set up multiple different payment options for our donors, it gave us the options to set up different payment gateways, as well as different allocation options for our donors. Those are some of the reasons why Txt2Give were a great choice for us. Getting started with Txt2Give was extremely easy. They have a great support team that is very responsive and helped us get set up with very minimal effort on our end. The user interface is extremely user-friendly, so everything is laid out in a way that's easy to understand. And when there are things that are a little bit unclear with other providers, in terms of setting up integrations with payment providers, there are great walk-throughs and great intuitive help text, to help make sure that those processes are easy. If you're interested in Txt2Give, I would recommend doing a good review of their software platform, going through their website, as well as speaking to their sales team. Their sales team is extremely knowledgeable and can help answer any questions you have. In particular, I would be sure to know exactly what you're looking for, as there a lot of different options in the Txt2Give space. For example, if you're looking specifically for a texting short code to give, or if you're looking for more flexible giving options for your donors, you're going to want to look in different places, so make sure that you have a really clear list of the features that you want and your text data platform.
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