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Large and mid-sized agencies, mid-sized businesses and ecommerce brands and, some enterprise brands.
Facelift is for those who want to Publish Efficiently, Reply to All Messages and Analyse their Impact Across All Social Media Channels. Social Media Management Made Easy with facelift.
From the start, their support with personal and thoughtful. I'm so pleased with the value and my clients love all of the reporting and ease of use.
The inability to respond to ad comments, inability to respond/reply on mobile, and the slight lag and delay when trying to respond via desktop.
I love being able to have all my comments and messages from different platforms all in once place and being able to respond to them directly through Agorapulse is a huge help.
Lack of open API, so third-party integrations are limited (which this makes the CRM siloed). Missing some content features that native social apps have, e.g. a library of.
I like that it helps keep us present on our social media and makes it easy to share something on all platforms entered. Also, your customer service is great.
I hate that I can only have 1 active inbox rule for Instagram. Instagram is our primary social platform but every time I've tried to add a new rule it replaces the current one, very frustrating.
I love the ease of use of the platform, the robust features that it offers and the amazing customer support.
It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.
As we are a big team, it was important to setup the toll correctly and the implementation team were fantastic in setting up the tool in a way that works with us.
No communication to customers about missing data or data problems.
The customer service is quite good and the datasecurity is one of the best on the market.
Bad data quality, constantly deteriorating. No adaptation to changes of changes in meta apis.
Overall, I am very happy with Facelift as a social media management tool and I would recommend it to others.
Often outages which led to the disruption of out team.
The software also includes a free trial, which made it possible for me to find out whether the mobile support it gives is any good (and yeah it is alright).
Unfortunately, many modules do not work at the team level. This means that the authorizations cannot be released for everyone and many functions cannot be used.
Teresa: Hi, I'm Teresa. I'm the owner of a digital marketing agency. I give AgoraPulse a five out of five. For more reviews like this, click below. Before using AgoraPulse, I had been using Sprout Social, but it wanted me to post every day of the week without skipping. I really liked the cues feature in AgoraPulse, and that was the big seller for me. AgoraPulse had every feature that me and my team needed in order to be able to collaborate and offer them the services that we needed to for our clients. Getting started with AgoraPulse was incredibly simple. I had an onboarder who helped me to get everything set up, and then we did a training class with both me and my team. Everything went smoothly, and we really just enjoy using it a lot. My advice would be to just set aside some time, do some onboarding, definitely reach out to their customer service, they're fabulous, and be ready to start a great adventure. AgoraPulse was wonderful.
Prioritize real-user-identified key features according to your needs to find your best fit.
Agorapulse
Top Featuresfacelift
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