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Large and mid-sized agencies, mid-sized businesses and ecommerce brands and, some enterprise brands.
E-Commerce, Health Care, Agencies, Influencers, Marketers, Education, Startups, Restaurants, Travel, Real Estate, Non-Profit, Financial, Sports.
From the start, their support with personal and thoughtful. I'm so pleased with the value and my clients love all of the reporting and ease of use.
The inability to respond to ad comments, inability to respond/reply on mobile, and the slight lag and delay when trying to respond via desktop.
I love being able to have all my comments and messages from different platforms all in once place and being able to respond to them directly through Agorapulse is a huge help.
Lack of open API, so third-party integrations are limited (which this makes the CRM siloed). Missing some content features that native social apps have, e.g. a library of.
I like that it helps keep us present on our social media and makes it easy to share something on all platforms entered. Also, your customer service is great.
I hate that I can only have 1 active inbox rule for Instagram. Instagram is our primary social platform but every time I've tried to add a new rule it replaces the current one, very frustrating.
I love the ease of use of the platform, the robust features that it offers and the amazing customer support.
It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.
Support is great and the tool is solid. Developers keep on making it better and the team is passionate.
That's where things have broken down in my experience - the mobile app posting sequence has been unreliable, losing posts, posting the wrong content, etc.
Overall it has been fantastic value for money, with great product communication from the Social Champ team. The product does what is says it does and is always growing.
Not getting notified when a social media account is disconnected and a scheduled post has failed.
Overall, I am very happy with Social Champ and am thrilled with how much time and effort it saves.
When You want to automaticly post to Instagram you need to manually do that through the app. But I think this is a problem on Instagrams end.
Reliable friendly support and most importantly, whenever we have made requests or suggestions the tech team has taken our requests seriously and integrated some great solutions.
It's a newer, lesser-known platform, so some technical problems happen from time to time, but they get fixed quickly.
Teresa: Hi, I'm Teresa. I'm the owner of a digital marketing agency. I give AgoraPulse a five out of five. For more reviews like this, click below. Before using AgoraPulse, I had been using Sprout Social, but it wanted me to post every day of the week without skipping. I really liked the cues feature in AgoraPulse, and that was the big seller for me. AgoraPulse had every feature that me and my team needed in order to be able to collaborate and offer them the services that we needed to for our clients. Getting started with AgoraPulse was incredibly simple. I had an onboarder who helped me to get everything set up, and then we did a training class with both me and my team. Everything went smoothly, and we really just enjoy using it a lot. My advice would be to just set aside some time, do some onboarding, definitely reach out to their customer service, they're fabulous, and be ready to start a great adventure. AgoraPulse was wonderful.
Gary: My name is Gary. I'm a marketing specialist. And I would give Social Champ a four out of five rating. And for more reviews like this, see below. Before using Social Champ we were using a patchwork of other social managers, like Facebook's built-in management tool. LinkedIn does not have any sort of management tools, so we had to schedule those posts manually. So it was a little bit of a pain having to use different software solutions, so that's why we decided to switch over to Social Champ. We decided to switch to Social Champ because our previous software solutions were not really working for us. We had some software solutions that didn't allow us to schedule our social posts in advance, which is really important for us. We try to plan at least one to two months out, and Social Champ allows us to do that. And also it allows us to schedule all of our posts across platforms in one place, which was another really important thing. We wanted to use one software platform instead of having to remember a bunch of individual logins. Implementation and setup with Social Champ was really simple. All we needed to do was log into our individual social media accounts and authorize them with Social Champ. From then on, it was just a matter of scheduling our first posts and discovering all the features that the software had. So very simple setup and implementation. If I had to give a word of advice to anyone who's considering trying Social Champ, I would say go for it. If you were in a position like I was just a few months ago and having to manage multiple logins and different management platforms, Social Champ's definitely going to save you a lot of time. It's going to allow you to schedule posts in advance. It's going to free up energy for other things, and it's just very simple to use. So I would say give it a try.
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